We provide valuable products and services to retailers, not just the hype of our competitors.
We deliver genuine retailer value and true labor savings while increasing sales, not just words on a page.
We deliver a smart solution at a fair price point, not just a lot of talk about how smart our solution is.
We have everything our competitors have and much, much more.
30% of U.S. consumers are technology-averse or impaired. We understand you still want to sell them groceries. We do, too. We provide the tools to sell groceries to 100% or your customers. Our competitors don’t.
Customers can buy groceries from your store using:
PC or MAC
Tablets or any other web enabled device
Our toll-free staffed call-center (that 30% of your customers we just mentioned)
You want your customers to have the same experience online as they have in your store. Again, so do we. That’s why our products will allow your customers to:
Pay with food stamp benefits (EBT), credit and debit cards, personal checks and gift cards
Build, view and order from their list of frequently purchased items or Last Order
Enter manufacturer coupons during current order
View and order from your digital circular (one of many circular formats we offer)
Multiple methods of easily understood navigation: images, text and brands
Build, modify and save their recipes and order the ingredients with a single click.
View nutritional information, warnings, product descriptions and manufacturer information.
Search for items using keyword, UPC or 24 different product attributes (gluten-free, etc.)
View personal savings in your current circular based on purchase history
Opt-in to email campaign that shows their personal savings and includes a link to your site
Easily access all store specials (TPRs, Manager Specials, etc.)
Easily continue shopping across multiple devices without losing order progress
Access toll-free technical support 365 days including holidays (for consumers and retailers)
Pay the price they see online. We maintain price integrity for the whole shopping experience.
These are some among many features and benefits available to your customers through HTG, but we didn’t stop there.
We have relationships with several loyalty providers and can integrate to your system seamlessly.
Homegrown? No problem. We have our own loyalty program that supports six price-tiers per item per store. Percent off, dollar off, pay-with-points…however you want it to work is how we’ll set it up.
Set up on demand. Want to advertise your specials? We’ll set up promo codes for you.
With our unique cross-merchandising feature, you can hang all the digital clip-strips you want in your digital aisles.
We offer an entry level, minimum-fee solution. Start selling groceries half an hour after you sign up online.
We also have a flat-rate robust, mature solution that will provide additional sales channels and growth opportunities for years to come.
HometownGrocers.com’s Express Shopper, a digital dashboard, is our order fulfillment feature that was designed for individuals with limited computer knowledge, to process multiple online grocery orders easily and simultaneously.
Express Shoppers features include:
Minimizing store labor by allowing store personnel to shop, bag and checkout up to ten orders at one time in the store's aisles.
Reduces the total labor involved in the order fulfillment process to an average of fifteen minutes per order.
Saves the labor cost of baggers and checkers by eliminating the need to check orders out through the store's point of sale equipment.
Automatically updates the store’s inventory and accounting information in the store's point of sale and/or corporate systems.
Design to protect against sweet-hearting
Integrates easily with the store's bookkeeping procedures and supports GAAP accounting disciplines.
Eliminates “bait and switch pricing” by assuring full price integrity for consumers.
Protects from governmental agencies that assess fines for price switching.
Provides complete order information to customers. If an item is substituted or is out of stock, notes are printed on the customer's receipt informing the customer what has occurred with the item.
Notes on the customer’s receipt indicate the savings for items on special and any electronic store- or manufacturer-coupons the customer received.
Conveniently identifies ingredient items for the recipes the customer ordered.
Eliminates customers' concerns regarding why they did, or did not, receive an item.
Saves labor costs by eliminating customers' telephone calls to store to receive an explanation of their order.
Has a "walk before run" concept that allows stores to start inexpensively. As the order volume grows, stores may add devices that increase efficiency and are cost effective. The Express Shopper process initially starts with a paper-picking document. As order volume grows, the store may choose to graduate to the ExpressPOS (Tablet) and hands-free scanners.
Request a full demo to see why HTG is the clear choice for your ecommerce needs.