Smart Gammified Customer Feedback Surveys and Analytics

Smart Gammified Customer Feedback Surveys and Analytics

Wyzerr

Description

Wyzerr builds artificial intelligence software for data collection and analytics that look and feel like games. The basis of Wyzerr’s platform is making it as fun, fast, and easy as possible for consumers to provide actionable feedback data, and business stakeholders to understand and use that data to make decisions in real-time. Wyzerr’s ‘Smartforms’ can capture 25 questions in under 60 seconds. Our secret sauce is the machine learning algorithms infused within the platform. Wyzerr smartforms processes feedback in real-time like a human being would, rapidly digesting the information and asking new questions as a human would in a real dialogue. It allows brands to truly understand who their customers really are. What they like, don’t like, what makes them sad, mad, and happy…all in real-time. This machine learning capability makes it possible for every customer to receive a unique feedback questionnaire. There’s no such thing as one-survey-fits-all at Wyzerr.  The data is analyzed in real-time to produce actionable insight around the clock. Instead of complex graphs and pie charts, our insight-based dashboard outputs data on a GPA scale, assigning grades (A, B, C, D, and F) for different key performance indicators. Similar to how progress reports in school advise students on what they should do to improve their grades, Wyzerr's AI component advises business stakeholders what they can do to improve their customer experience. Overtime, and with more feedback data, Wyzerr can also recommend new products and services to be developed, suggest improvements to existing products, identify new trends and upsell opportunities, and advise on the types of market messages to run. It’s essentially a technology to use customers’ feedback to support operational decisions. We offer data science in a box.


Benefits

  • Smart surveys can capture 25 questions in under 60 seconds
  • Real-time insight
  • Simple for customers to access and use
  • Fun, Fast, Easy

About the Company

Wyzerr is a tech company based in the Cincinnati, OH area, the market research capital of the world.


CART Registered PLUS Due Diligence:

Second level due diligence validating and quantifying solution benefits with existing retail users.

Founded: 
2014
Company Size:  11-50 employees
References Available: 
Yes

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