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CART'S INNOVATION PROGRAM

Gary Hawkins, CEO , Center for Advancing Retail and Technology

CART’s Innovation Program, done in partnership with Retail Tomorrow, is a unique offering that works for retailers and solution providers alike. Designed for national and larger regional retailers, the CART team works with the retailer’s executive team to identify 2-3 specific areas of interest like automation, in-store experience, etc. With interests established, the team then goes to work identifying the leading solution providers in each area, filtering through and curating the most appropriate capabilities. That process often entails talking with each solution to ensure applicability and set expectations. Amongst the many factors we evaluate is making sure the size and scale of the retailer is aligned with the solution provider’s resources. Connecting a young solution to a massive retailer might sound exciting, but if the solution provider lacks the resources to pilot and then scale deployments it leads to frustration on all sides. Once the appropriate solution providers have been identified we all go on-site to the retailer’s HQ to spend a day with their executive team focused around education as each solution is given an opportunity to present to the group and talk about what they do. The format allows for Q&A along with opportunity to start building relationships as everyone networks over coffee breaks and lunch. From the solution provider’s perspective, the opportunity to get time with the senior exec team from prominent retailers is invaluable. Once a solution provider is selected to participate, the CART team will work with you to review your presentation materials to make sure you’re providing the most powerful and relevant message possible about your company and what you do. The CART team will provide some coaching for the presenters to make sure you deliver your message in the time allotted (these events are pretty tightly scripted to accomplish everything).  Expectations are clearly identified on all sides early in the process. From the retailer, CART is looking for executive level commitment and engagement with the process, the executive team’s commitment to spend the day with in the on-site meeting with all the solutions, and a commitment to seriously consider piloting appropriate solutions. From solution providers, CART is looking for new innovative capabilities to help the retailer address challenges they have or provide new capabilities that are beneficial to the retailer. This involves having a good understanding of retail and how retail works and helping educate everyone in the meeting as to the technologies involved. Retailers interested in learning more about the CART Innovation Program can get more information here Solutions interested in participating can learn more here +MORE

Five Predictions for Retail Transformation in 2019

Gary Hawkins, CEO , Center for Advancing Retail & Technology (CART)

As we begin 2019, tomorrow is no longer going to resemble today. The pace of tech-fueled innovation continues to grow, bringing with it increasing change across the supply chain and greater impact on traditional retail operations and models. 2019 is going to be a year of even greater change. Here are five key areas to watch this year: Frictionless shopping: The Amazon Go store with its cashier-less shopping experience has gotten the industry’s attention and this year we will see a great deal of activity in this space. There are several tech companies working to bring similar capabilities to the retail industry along with cost-effectively scaling the technology to work in traditional supermarkets. I believe the proliferation of retailers’ mobile apps having some kind of self-shopping capability - the shopper scanning their products as they shop using their smartphone and then an expedited payment process - is an interim step to a completely frictionless shopping environment. The whole idea of the Amazon Go store is to make buying products as easy as possible; the shopper having to use their app to scan and pay makes it easier to buy but not as easy as just walking in, picking up what you want, and walking out. Automated fulfillment: Kroger’s partnership with Ocado to build and operate twenty automated grocery eComm fulfillment centers is on track. We are seeing several other retailers enter into agreements with Takeoff Technologies to build mini automated fulfillment centers that can sit in the backroom, automatically fulfilling high-velocity packaged goods ordered online. Walmart is working with a partner to build an automated fulfillment center that is designed to sit alongside their stores, fulfilling high-volume products. In 2019 we are going to see even more activity in this space as other retailers will be forced to follow these leaders as automation brings efficiency and lower fulfillment costs, opening up a productivity gap. We will be seeing other technology providers step into this space as the market expands. Automated delivery: Kroger’s partnership with Nuro to use automated, driverless delivery vehicles to deliver online orders to the shopper’s home is already in pilot. Udelv and other solutions will be gaining more interest as retailers begin to focus more attention on the final mile delivery. While many retailers have signed deals with Instacart or Shipt to handle actual delivery, we’re going to see growing interest in Uber and other services to handle deliveries and fast growing interest in automated solutions like Nuro and Udelv in search of cost efficiencies. Health & Wellness gets personal: The wearables market is growing fast as Apple’s Watch and similar devices provide even more functionality to monitor key health indicators in realtime. The explosion in health data coming from these wearables will become increasingly tied to food guidance, helping the individual understand what specific food products to purchase and consume based upon the individual’s health condition and realtime data. As an example, Dexcom recently released a device that provides realtime glucose monitoring for people with diabetes. The ability to use knowledge of an individual’s glucose levels at that specific time - for example, while they are standing in front of the shelf - will inform guidance to beneficial foods. This movement is already underway as the massive food and healthcare industries converge, driven by Amazon’s ownership of Whole Foods, PillPack, and other activity in healthcare. Kroger’s Opt-UP app enables the shopper to easily understand the quality of the foods they are buying and easily filter the store’s product selection based upon the shopper’s interests, needs, and preferences. Look for a lot more activity around this space in the coming year. Melding of digital and physical retail: While most industry activity has been focused around eCommerce and automation of fulfillment and delivery of orders, I believe we are going to see growing attention to the melding of digital and physical shopping. This encompasses bringing augmented reality into the store and shopping experience; we’ll also see growing activity in virtual reality shopping as VR tech gets better and cheaper. Digital signage will spread across the store and get smarter, not only using demographic info to present messaging relevant to the person standing in front of the screen, but engagement will be far more personalized. Kroger’s new shelf Edge system is moving in this direction, lighting up as a shopper moves down the aisle to call out relevant products. Obviously there are many more areas where technology is going to transform retail but these are five key areas to watch. Each of these fundamentally changes the game: Frictionless shopping and automating fulfillment and delivery remove significant costs and will put growing pressure on competing retailers as companies using these technologies scale deployments.  Personalization will move quickly, not just in marketing but in linking an Individual shopper’s health to her favorite store’s product assortment, guiding the shopper to products to improve her wellbeing.  Lastly, shopping is about to become far more interesting and truly immersive as technology really begins to impact the shopping experience, whether you are in the brick & mortar store or sitting at home. +MORE

Pseudo Customer Centricity: Fool’s Gold

Gary Hawkins on Winsight Grocery Business, CART

Retailers must employ a customer-first philosophy into organizational culture Many regional retailers are (at last!) intent on becoming customer-centric, more than a decade after The Kroger Co. led the way and more than two decades after early loyalty pioneers proved the value of a true customer focus. But too many retailers believe that customer centricity can simply be bolted on to their organizations without realizing that true customer centricity is far more involved. Like the intrepid gold miners of the 1840s, these retailers awaken to the realization that what they’ve taken for retail gold is in actuality a false promise, seduced by the fools gold of pseudo customer centricity. I can recount meetings with senior executives from well-known retailers who espouse their customer centricity efforts; spending massive sums on consultants and solutions powered by a decade’s old approach based on customer segments integrated to the retailer’s category planning processes, and even personalized offers to shoppers. Countless of these retailers remain anchored in a product-focused world, even those who tout using technology to discover what products should be put on offer to their customers rather than starting with a vendor-funded offer pool.  True disciples of customer centricity deeply embed a customer-first philosophy into their organizational culture, extending it to every part of the enterprise. These companies realize that providing savings on products relevant to the shopper is only the beginning. Leading companies such as Amazon and Kroger are investing heavily in taking customer centricity to the next level: comprehensive, seamless user experiences across channels and devices, integrating personalized product recommendations with an understanding of the individual shopper’s specific health conditions, and laying the technology foundation for immersive shopping experiences melding the physical and digital worlds. Customer first disciples understand the dynamic flow of customers and their shopping behavior over time, putting in place capabilities and processes attuned to providing contextual relevancy inside and outside the store. And personalization—driven by past purchases and recommendation algorithms—is fast evolving to what I think of as strategic hyper-personalization, leveraging vast intelligence about each individual shopper to power a mix of recommendations to win the shopping trip, grow baskets, maximize retention, and foster customer advocacy—one customer at a time, in real time. Many regional retailers are based in more rural areas where company executives believe their shoppers are less tech savvy, relieving pressure on digital imperatives. According to Pew Research, 95% of Americans own a cellphone in 2018, with 77% of Americans owning a smartphone. Pew also calls out that in 2018, 89% of Americans use the internet. Location is no longer a proxy for customer technology illiteracy.  This year, Amazon is projected to realize over $258 billion in U.S. retail sales, an estimated 49% of all online retail spending in the United States. With this kind of penetration, and the ability to ship products anywhere overnight, traditional supermarket retailers would do well to remember that their shoppers are increasingly expecting (demanding!) the seamless and comprehensive user experience provided by Amazon, and increasingly by Kroger and Walmart. Yet, too many retailers remain mired in digital purgatory, constrained by capability silos and the inability to bring piecemeal capabilities together in a seamless fashion for shoppers.  Lastly, many seasoned grocery executives have spent their careers being rewarded for following, letting someone else bring innovation to market and only following when it has been proven successful. Years ago IT executives would buy IBM, even if it wasn’t the best choice, but because it was the "safe" choice. This practice continues today as retailers sign deals with "established" providers because they believe it is the safe choice, failing to understand that today’s environment rewards fresh, forward-looking thinking. Retail executives need to look beyond yesterday’s approach to customer centricity to capabilities and platforms that actually position the retailer for future success. The cost of failing to provide a seamless shopping experience, for failing to provide true individual shopper personalization, and failing to provide real time contextual relevancy, can rapidly obliterate any savings or security from yesterday’s "proven" approach. Tom Furphy, a former Amazon executive and the originator of Amazon Fresh, in a recent interviewspeaking to the challenges retailers face today, especially a reliance on past practices, says it all: “What seems safe is actually destructive. That’s a recipe for longer term disaster.” This article originally appeared on Winsight Grocery Business and can be viewed here +MORE

The Top Five Ways Retailers Benefit from Industry Trade Shows

Courtney Muller, Chief Corporate Development & Strategy Officer, Clarion UX

When was the last time you attended a retail or food and beverage trade show? If you have to pause to think of the answer – or know immediately that the answer is, “Never” – then it might be time to find a show or expo near you. Trade shows are the best places for those within the industry to get out of their stores and network; find new products and stay abreast of the cutting edge technology offerings; and gain invaluable education in the areas you need it most. In short, even if you spend time every day trying to stay current, you could never see it all – or know what to search for. There is no better place than a trade show … from seeing new products, meeting new people, becoming educated on a new way to engage your customers, or finding out about technology … this is the place to find what you don’t know!   Here are some of the top reasons you should attend a trade show this year: Network with Decision Makers When you think of networking, perhaps the typical “mixer” scenario comes to mind with people you don’t know awkwardly milling about a bar or restaurant, trying to strike up conversations with random people in the hopes that you might be able to benefit one another in some way. Networking at a trade show couldn’t be any more different. As an attendee, you can specifically find exhibitors with the products you seek; attend educational sessions that pertain to topics you are interested in, therefore attracting other audience members who share the same challenges; and be assured that your peers in the same industry as you are seeking similar solutions as you.  And you might even run into a colleague you haven’t seen in years! Find New Products and Foods You subscribe to industry periodicals and get Google Alerts in your inbox every day, but have you seen that new robot that identifies out of stock items and potential slip and fall hazards? Have you read about leveraging data to establish loyalty and trust with food delivery customers? A trade show is the perfect venue to scope out all that is new in the retail world from tech products to new foods and services – all in one place – to help you use technology to create a seamless customer experience. As you look for new technology innovation to keep you competitive, you may find the perfect partner for online ordering, rapid delivery, or rapid checkout through customer’s smartphones.  No matter what you want to go to a trade show to find, you will likely be pleasantly surprised by discovering even more than you thought along the aisles. See New Trends in Action Are vegan offerings a must-have? Should you offer chef demonstrations to showcase meal ideas? Are international flavors high on consumer’s minds? What chef dishes are they trying replicate at home? Be on the front line of this year’s and next year’s trends so you can bank on what your customers will be looking for in the near future. You’ll walk away with new products and great ideas you can implement immediately in your store operations. You may even realize that you are on the verge of creating an entirely different trend yourself that has yet to appear on the market – good information that you can capitalize on in the year to come. Receive Best in Class Education If school is a distant memory – or perhaps you learned hands-on in a family business and worked your way up the ranks – one of the best perks of most trade shows is the educational content provided to attendees and exhibitors alike. Whether you’re interested in operational excellence, developing your workforce, building bigger baskets, or sessions dedicated to those hot new tech trends we previously mentioned, trade shows like The NGA Show (presented by the National Grocers Association) in San Diego this coming February will have you covered on all fronts. What’s more, you can connect with presenting industry specialists to gain even more valuable insight into the topics that interest you most. Gain Immediate, Actionable Ideas The bottom line … your time is valuable and you want to spend any time out of your store obtaining the cream of the crop ideas - from new products, growth strategies and tech trends. Hear what the experts have to share, sample emerging products, uncover new technology, and refresh your enthusiasm for the business. You’ll walk away with a plan to bring all of these new ideas and initiatives into your store operation to drive profits, growth and innovation.   No matter where you are in your retail career, a trade show will no doubt provide you with opportunities, education and inspiration as you progress in the business. Interested in learning more? Check out the upcoming NGA show: National Grocers Association Show, San Diego, CA, February 24-27, 2019, www.thengashow.com  Each year, The NGA Show brings together independent retailers and wholesalers, food retail industry executives, food/CPG manufacturers and service providers for unparalleled opportunities to learn, engage, share, network, and innovate.  Given today’s ever-changing marketplace and evolving advancements in innovation occurring in the food retail industry, The NGA Show is a must-attend event, providing over 40 educational workshops, an expo floor featuring innovative and game-changing products and solutions and countless networking opportunities.  Registration is open at www.thengashow.com – early bird registration rates in effect through December 10, 2018.  +MORE

NGA Show 2019: The Epicenter of Grocery Industry Innovation

CART, Advancing Retail

In a special event leading up to the opening of the new NGA Show 2019, CART will bring together unique education, an impressive line up of speakers, and cutting edge innovation to make San Diego the epicenter of grocery industry innovation during Feb. 24-27, 2019. With a focus on regional retailers and dynamic independent operators, the CART team will present an innovation tour de force designed to help attendees not only stay in the game but help them win. CART is coming together with leading retailers through-out the industry to provide attendees a new worldview for the future of retail where transformation and disruption are the new normal: iRetail. Focused on five ‘i’s, iRetail will give attending executives a framework for evaluating their existing capabilities and provide a roadmap to closing the innovation gap. In a time of declining and disappearing industry events, the NGA Show has become a beacon of light for the industry as it has grown each year, even outgrowing its longtime home in Las Vegas, spurring the move to San Diego this coming February. CART has had a long time partnership with NGA and is taking the relationship to a new level this year, building on the success of CART’s Innovation Event at last year’s show.  Make sure to put Sunday, Feb. 24, 2019, on your calendar and plan to attend the CART special event at the new NGA Show! +MORE

Technology's Profound Impact on the Supermarket Industry

Peter Larkin, President & CEO, National Grocers Association

Often cited as the one of the greatest catalyst of change within the retail grocery industry, technology is an area that independent supermarket operators must understand, and embrace.  Technology continues to have a profound impact, where virtually every detail of the supermarket industry is being touched by new solutions and platforms. I see three technology threads, each entwined with the other. One is the explosion of mobile applications and programs that are turning grocery shoppers into high information consumers. According to Pew research, smart phone adoption among Americans has more than doubled since 2011. Not only are shoppers becoming more sophisticated, but they are using technology as a way to gain more information, transparency, and convenience. At the touch of a mobile screen, consumers can instantly access to updated information on locally sourced perishables, competitive promotions, price checks and recipe ingredient lists. In turn, this migration to the digital space is shaping customer relationships with retailers. Today’s shopper does not want to be talked to but instead wants to be a part of the conversation. Consumer product manufacturers and marketers make up a second technology thread. By analyzing large chunks of customer data and retail sales, manufacturers, retailers and service suppliers are exploring innovative ways to touch their target audiences. Big data though can be vast and hard to harness. Whether it’s social media, a mobile payment system, or loyalty programs, technology can effectively create many new opportunities for savvy retailers to learn about and to connect with their shoppers to better serve their needs. A good place to see and learn about a number of these innovative solutions is right here at www.advancingretail.org. The third thread is in the store itself, where technology is increasingly employed to improve overall store productivity to program more effective lighting, to boost checkout efficiency, to track shopper traffic flows to improve layout and sales per square foot, or to offer customers immediate cost savings via real time wifi connections as they shop. A great, and very recent, example of this is Sedano's Supermarkets launch of a “robotic supermarket,” which entails an automated fulfillment center where AI-enabled robots will assemble full supermarket orders of up to 60 items. While the landscape is quickly evolving, many independent grocers are taking advantage of cutting-edge technologies to engage with their shoppers, find efficiencies, and reach new and existing customers where, how, and when they want. Independents have been making their move into digital. They are hiring dedicated staff, dedicating marketing budgets to digital initiatives, more effectively leveraging social media platforms, and integrating the latest technologies into their business strategies.  With the dramatic pace in which new apps and tech solutions are coming on to the market, it can all seem a bit overwhelming, but technology will play a defining role in the supermarket industry.  Those retailers that are on the forefront of implementing new technology and embrace the hyper-connected, tech-savvy consumer are positioning themselves for success. I’m one who is convinced that these threads will weave into a pattern of rising sales and profits. And that’s why the 2019 NGA Show will kick-off with a new educational event, spearheaded by our partners at CART, entitled “iRetail: Technology Innovation Reshaping the Grocery Industry.” The event is designed to give supermarket operators a framework for navigating fast-paced innovation while maintaining a focus on the importance of people and physical stores as we move into the future. Despite increased competition from all angles, it is an exciting time for the supermarket industry – and we at NGA are bullish about what the future holds for the independent grocers! Known as the true entrepreneurs of the industry, independents are nimble enough to quickly overcome obstacles, and are finding innovative ways to respond to changing consumer preferences, which is something they’ve always been good at given their close ties to their communities and the consumers they serve. +MORE

Pace of Innovation -- Shattering the Status Quo

Gary Hawkins, CART

Retailers are shellshocked by the increasing pace of technology fueled innovation that is transforming and disrupting the industry. It seems not a week goes by that we don’t read about yet another new competitor entering the grocery space or some new innovation being rolled out by an existing competitor. Case in point: Kroger’s recent announcement that it is deploying its Shop, Scan, and Bag self-shopping solution at 400+ stores. This in response to Amazon’s cashier-less Go store pilot and Walmart’s similar self-shopping solution. Supermarket retailers are challenged on several fronts relative to innovation. It is nearly impossible for a retailer to be aware of all the new innovation entering the market. As an example, CART reviews an estimated 100 new solutions each month. Beyond awareness though is the challenge of deciding what areas to focus on (supply chain, distribution, marketing, store operations, etc.) and deciding what specific solution to pilot. And then having to decide what new capabilities to deploy across operating stores. Having efficient operations, quality foods, and great pricing and service is simply the cost of entry to supermarket retail. The new battleground is innovation. This is a new world for retailers to navigate. As an example, we see too many retailers implementing different digital capabilities in a piecemeal fashion rather than working towards a cohesive and comprehensive platform. The self-shopping capability mentioned earlier is a great example. Some retailers are trying to implement this kind of capability through a third-party app or a separate app rather than bundling it into one mobile app for their customers. Shoppers are after an omni-channel, seamless experience, not being forced to interact with different apps or systems to do business with a retailer. CART is here to help. We’re able to leverage our strong retail experience, industry knowledge, and unique insight to new capabilities and innovation flowing into the market to help retailers understand where they are today relative to their competitors and best-in-class retailers. Developing an innovation roadmap is important to help in prioritizing what new innovation to focus on and to create a foundation capable of adapting to new capabilities and technologies as they come into the market. +MORE

Vending

Intel Corporation

Smarter Shopping Experiences at Hand. Today’s intelligent vending systems are not the ordinary snack dispensers you grew up with. Vending technology is evolving quickly, and new machines are engaging shoppers like never before with touch-screen controls, video, audio, scent, gesture-based interaction, and cashless payment. +MORE

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Self checkout, Portal Scan, Kiosks, Cash Handling

Pan-Oston

Pan-Oston helps independent retailers provide the level of customer service that sets them apart and keeps loyal customers coming back. Our innovative self-service kiosks, cash handling lanes, portal scanning, and technology solutions ensure smooth transactions along with time and cost savings. Our partnership with Retalix has enabled us to integrate our Utopia self-checkout with the core ISS45 POS, giving independent grocers the technology that matches the technology of other retailers. Our self-service kiosks enhance the customer experience and increase potential for impulse purchases. Our cash handling lanes lower cash handling cost and improve security. Our portal scanning helps independents focus on customer interaction and improve efficiency. +MORE

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Intelligent Retail and Transactional Point-of-Sale (POS) Technology

Intel

Enabling a new world of shopping experiences, the 4th generation Intel® Core™ processor family enhances intelligent retail through improved media and graphics, enhanced security and manageability, and breakthrough performance to transform retail: ranging from point-of-sale (POS) devices, interactive kiosks, and intelligent vending to digital signage and automated teller machines (ATMs). Key features include: Media and graphics: Deliver compelling visual experiences with video playback enhancements and 2-D and 3-D graphics. Security: Provide faster data encryption for securing transaction and personal data. Manageability: Enhance the features of unattended retail device deployments with embedded host-based configuration. Power efficiency: Design retail devices with thinner, lighter, and sleeker form factors. Performance: Deliver faster analytics and decisions for targeted promotions, while also offering a smooth, responsive interactive experience. +MORE

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Freeosk®

Freeosk, Inc.

Freeosk® is the fast, fun way to get free samples wherever you shop, play & explore. Discover New Favorites.® +MORE

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konbini

vending automation pte. ltd.

konbini supplies vending machines & automated locker systems for the F&B and retail industries. We have customisable hot, cold, frozen and ambient temperature machines to ensure the perfect solution to solve your problems. KonbiCashier  automatically collects cash and credit card payments automatically returns change in notes & coins customizable self-service menu ordering modules compact size fits into existing spaces reduce cash handling by staff, prevent pilferage detailed cash reconciliation & management attractive grants for Singapore businesses +MORE

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CryoWerx Smart Fridge

CryoWerx Pte Ltd.

CryoWerx offers a turn-key solution for business premises to provide self-service access of fresh-food 24/7. With our extensive F&B partners, you can be sure that your customers / workforce spoilt with tasty healthy choice. At CryoWerx, we take the concept of ‘Grab & Go’ to a whole new level. With our Smart Fridge, your consumers can simply use our mobile app to unlock the door, browse through your selection of fresh, flavourful food, grab the items they fancy, close the door and go. Payment is automatically deducted once the door closes. They’ll have fresh food on tap – night and day – and you’ll be registering purchases round the clock.  Whether you’re a seasoned or aspiring restauranteur, we can help you rack up sales – without the extra overheads or manpower. With CryoWerx’s Smart Fridge, you’ll be able to offer your customers fresh food – 24/7 – without worrying about running extra overheads or manpower. It’s easy for your customers too. Here’s how:  Tap  Scan the Fridge QR code with our mobile application.  Grab Remove your selected items from our Smart Fridge.  Go  Shut the door to authorise your credit card payment. You can also request an e-receipt.  +MORE

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Burritobox

The Box Brands

Burritobox is a fully automated Mexican restaurant, in a 'box', combined with a user experience designed for the 21st century. You can now save time and not have to go out of your way to eat breakfast, lunch and dinner. +MORE

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Send and Receive Packages from Kiosks

Swapbox

Send packages Drop it off: Visit any Swapbox, drop off what you need to ship, and tell Swapbox where it is going. We pack & ship: We will professionally package and ship for you, no more boxes, tape, or lines. Track delivery: Swapbox will track your shipment and make sure it arrives at its destination. Receive deliveries Shop Anywhere: Shop anywhere online and use your Swapbox address during checkout. Ship to Swapbox: No more missed deliveries. Your packages will show up at a nearby Swapbox. Pick Up Anytime: When your packages arrive we'll send you a PIN code to pick them up.   +MORE

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Dynamic Transaction Solutions

Retail Profit Systems

Payment Processing - RPS partners with First Data, Global Payments and TSYS, which allows us to create customized, dynamic programs and adds our localized commitment to customer service. Whether you are in need of equipment or software to process credit card payments at your business, online, or mobile, we have a secure, dynamic solution for you. Restaurant & Bar Point Of Sale Software – Retail Profit Systems offers Dinerware software for Restaurant Point-of-Sale solutions.  This software delivers an easy-to-use, intuitive and comprehensive experience.  This allows you to deliver exceptional service to your customers and provides the reporting features you need to run your business. From the smallest to the largest restaurants, Dinerware has affordable ways to help you deliver the service and profit you strive for each and every day. ATM Sales and Service - Retail Profit Systems launched in 1998 with ATM Sales and Service. We have never lost sight of our heritage and still deliver the most comprehensive ATM solutions.  RPS provides the fastest and most knowledgeable customer service in the marketplace.  Our partnership with CardTronics allows us to partner with a publically traded worldwide company (NASDAQ: CATM) while delivering personal, local service to you. Shooting Sports Package – The ability to process a transaction for the shooting sport enthusiast is becoming more and more complex. Retail Profit Systems embraces this challenge and developed a Shooting Sports Package with Payment Alliance International that navigates the process legally and comprehensively. +MORE

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Photo Kiosks

Direct Kiosk Solutions

Photo Kiosks create foot traffic! Did you know? Photo services are always a top 5 foot traffic generator in the pharmacy market. That is exactly the reason “giant” pharmacy retailers put the term “photo” next to their name on the front of their buildings. Your photo kiosk will attract new customers, keep existing loyal customers and assist with other in-store product sales. +MORE

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Check Scanners, ATMs, and Financial Hardware

Burroughs, Inc.

Burroughs Products: Burroughs isn’t just a manufacturer of check scanners and ATMs. As imaging experts, Burroughs prides itself on a comprehensive suite of financial hardware solutions. Our range of products includes traditional desktop check scanners and full-page document imaging to Intelligent Safes and hardware and support for cash automation. In combination with one of our scalable on-site service plans, Burroughs can provide the financial hardware you need and the support service to protect it. Check & Document Scanners: Whatever your environment may be, Burroughs has you covered with check or document scanners to meet the needs of your business. Explore our comprehensive line of check scanners and document imaging products to find the solution that works best for your business. Teller Cash Automation: Burroughs SmartCash products make cash handling easier for financial institutions across the country.  Rather than focusing on managing transactions, tellers are empowered to build more meaningful relationships with customers.  Why focus on counting cash when you can focus on differentiating through superior customer service?  Find out how Burroughs can help you leverage best-in-breed cash automation solutions - teller cash recyclers and dispensers - to improve your branch profitability today.   ATM Solutions: Burroughs ATM products feature state-of-the-art technology and global standards compliance to ensure efficiency, convenience and security. Intelligent Safes: Burroughs SmartCash products make cash management easier for retailers and financial institutions.  Transmitting cash data directly to partner financial institutions, SmartCash users can make cash deposits without ever leaving their storefront.  Moreover, enhanced accountability at the retail level means improved loss prevention procedures and reduced cash shrink.  Secure-steel intelligent safes, cash recyclers, and cash dispensers mean better security for employees and customers alike.  Software Solutions Products: Burroughs software products are designed to work in conjunction with your current check imaging applications, helping you enhance those systems in a variety of ways. Use Perfect Image analysis components to increase MICR read rates and improve image quality. Implement SmartSource Intelligence device performance monitoring to access and diagnose devices across your network. Application Servers & Storage Servers: Burroughs Application and Storage Servers stand above the competition on their own merits, by delivering industry-leading performance at competitive prices. Supplies & Financial Products: Burroughs works with best-of-class technology manufacturers to deliver power protection, printers, and business and financial supplies you need to run an optimized, efficient, and flexible operating environment. Used Refurbished Equipment: We have a large inventory of used equipment in stock, and have access to additional products as needed. +MORE

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GoldStur

Blackton, LLC

Want to sell your gold, anywhere? A simple and quick process to exchange your gold for cash. 1) Find a kiosk near you. 2) Appraised in 2 minutes. 3) Get your cash instantly. +MORE

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Barcode-Centric Handhelds & Kiosks

American Microsystems (AML)

AML was founded in 1983 to respond to a need in the marketplace for high-performance, yet affordable, barcode data collection devices.  Since that time we have used the expertise that we have developed to engineer and manufacture handheld computers, vehicle mounted computers, and stationary computers in the form of kiosks.     +MORE

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ATM Services, Solutions & Security

Diebold

SELF-SERVICE TERMINALS & ATMS: Inspire, delight and drive efficiencies with cash dispensers, recyclers, deposit automation and in-branch technologies designed around today’s consumers. BRANCH TRANSFORMATION SOLUTIONS: Combine operational efficiency and security with a personal touch. PHYSICAL SECURITY: Stop physical security threats with solutions that protect every facet of the banking industry. ELECTRONIC SECURITY: Trust your business to the most trusted security provider in the financial services industry. +MORE

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Interactive Marketing Photos

Phocabby Holding BV

Bring your brand / event to the attention with the use of interactive marketing photo. The world's favorite brands have trusted us! We offer an affordable interactive marketing solution for everyone. Event Marketing, Outdoor Advertising, Specials, we are ready for you. +MORE

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Omni-Channel Retailing Solution

Doost Inc.

DOOST UNDERSTANDS THE CUSTOMER-CENTRIC, OMNI-CHANNEL NEEDS OF THE MARKET We Help Leading Retailers Remain Competitive by Providing Effective Means by which to Merge the Digital and Physical Worlds, Creating Engaging, Entertaining, and Effective Consumer Experiences that Result in Transactions. By integrating our software technologies simultaneously in-store through interactive displays and on touch-screen kiosks, as well as on our retailers’ websites and mobile apps, we deliver Omni-Channel solutions that capture the key interfaces/touch-points designed to allow our partner retailers a comprehensive way to blend the physical and digital channels. This allows our partner retailers to provide their customers with richer, more engaging/branded shopping experiences with new levels of convenience and a multitude of options. +MORE

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Consumer Product Video Reviews

ProductPlay Inc.

eCommerce: We provide existing relevant user video reviews for any consumer product on your e-commerce site. Add a video reviews tab and engage your customers. Instore Retail: Bring an interactive experience to retail stores by providing video reviews on your kiosks, price scanners or interactive screens. +MORE

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3D Printing Kiosks

Blu-Bin

Apple could be a mail order company, but they know that having retail presence is necessary to add the human touch to new technologies. Similarly, Blu-Bins are kiosks where businesses and people from all walks of life can purchase 3D printing services. We're Kinkos for 3D printing. As a mostly brick-and-mortar business we're able to educate, collect feedback, and establish conversations that are not possible online; making on-demand custom manufacturing easy for anyone. Through this hands-on approach we've accomplished what other companies have found impossible (Staples, UPS, and Makerbot to name a few). Uniquely positioned to lead the way in delivering cutting edge technologies to a wider public, Blu-Bin will become the most recognized brand in the new world of on-demand creativity and manufacturing. 3D Print Shop Holdings owns the Blu-Bin brand, manages Blu-Bin.com (under construction), and has a controlling stake in the LLCs that run Blu-Bin brick and mortar locations. +MORE

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Automated Checkout Kiosk

Mashgin

The Mashgin kiosk uses Computer Vision to enable multi-item checkout without the need for barcodes or RFID. Customers place their tray onto the kiosk where cameras take a picture and instantly recognize every item. They swipe their credit card (or scan their badge) and go. It’s that simple. +MORE

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Smartphone Sommelier

Wineta

Wine recommendations for retail. Personalised: Our digital sommelier recommends a selection of wine from the customer’s individual taste profile, purchase occasion, budget and food pairing. digital = shame-free: With no prior wine knowledge required, consumers now enjoy shopping for wine without being judged. Anywhere & anytime: Wineta's cloud cross-platform sommelier is intuitive, fast and fun to use. Available everywhere - even outside your shop, it will effortlessly be adopted by all. As fun as a game: Few "food habit" questions suffice to know a shopper's taste profile well. Did you know that your coffee/tea preferences were strongly linked to your wine taste? Maps & information: More than just recommending wine, Wineta provides consumers with an interactive wine aisle map to quickly find the desired bottle. Easy management: Managing references is a seamless experience with our online administration connecting to your product database. +MORE

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Frozen Yogurt ATM

Frobot Inc.

ALL ABOUT THE YO: Our frozen yogurt is ... all about the yogurt, or the YO in froYO. We start with the HEALTHIEST, all natural, protein packed, premium yogurt, add our organic flavor ingredients, and create billions of the best froyo crystals ever. TWICE THE FROYO - SMALLER THAN EVER THE MACHINE THAT BREAKS ALL THE RULES DEBUTING IN 2015 IN SELECT MARKETS +MORE

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Cygnus Kiosk

FTS Solutions

CYGNUS KIOSK is a self-service solution to increase WIC sales, reduce cashier time & effort, enable faster checkouts and improve the experience of your WIC customers.  +MORE

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NCR Netkey Kiosk & Digital Signage

NCR Corporation

NCR Netkey is a market-leading software platform that helps organizations communicate through dynamic digital signage and interactive self-service kiosks. NCR Netkey software is optimized to address the unique issues found in digital signage and kiosk deployments, including campaign management, content scheduling and delivery, transaction automation, security, and remote monitoring and reporting. NCR Netkey is a trusted partner to top retailers, brands, financial institutions, and DOOH networks. +MORE

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