Accounting services

FMS Solutions

FMS Solutions

FMS provides leading-edge benchmarking, best practices, strategic support, and consulting services to independent grocers and independent supermarkets across the United States, Canada, and the Caribbean. +MORE

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Financial Software Assists Retailer Growth

CART

Despite coming out of a challenging economic climate where many retail sectors have suffered, independent grocers continue to gain strength and momentum as unemployment, consumer confidence, and other key economic indicators continue to improve. However, independent grocers cannot be complacent in the highly competitive grocery marketplace. It is imperative that grocers continuously make efforts to sustain a healthy business operation, drive business growth, and maintain a stable financial landscape. The ability to reach and sustain these goals is largely reliant on strong retail accounting and financial solutions that allow grocers to closely control expenses, particularly large ones such as payroll, as well as monitor all facets of store and department sales.   In this case study, several independent grocery retailers demonstrate how they have harnessed the power of FMS Solutions, the only third-party solution provider for outsourced financial services independent of the wholesaler. FMS currently serves approximately 2,400 independent retail grocery stores and is extremely unique having no direct competitor that offers the same benefits. By providing business process outsourcing of accounting and financial services, FMS helps retailers facilitate growth and manage organizational change for the future. A niche-focused industry perspective allows FMS to be unmatched in the space of accounting and financial services for independent grocery retailers because, like their clients, the FMS culture and staff are steeped in the grocery business. FMS has infused their institutional knowledge throughout the organization all the way from product lines and consultative support to industry surveys, studies, and educational offerings. FMS offers two models for independent grocery retailers who are looking to be best in class and differentiate themselves through higher level operational efficiencies. Outsourced financial services are available for smaller retailers, while software services are more suitable for use by larger retailers who can manage systems internally. The FMS suite of back office applications, which are tailored specifically for the grocery industry, include applications for general ledger, accounts payable, bill backs, accounts receivable, payroll, and human resources. All of the applications link to reporting tools that are accessed through a web portal and executive dashboard available for immediate retrieval of all financial data down to electronic invoice images. +MORE

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Enhanced Reconciliation Software Improves Cash Office Operations

CART

As independent supermarkets gain strength and momentum in the grocery retail industry, they continue to spar with larger, national chains in a highly competitive marketplace, working hard to survive on small margins. The complexities and risk factors faced by independent grocers require them to implement ways to cut costs and expenses and keep a tight hold on cash. However, while strong accounting practices and efficient operations are fundamentally at the root of doing so, large numbers of independents do not recognize that deficiencies exist in their cash offices, a scenario that can be a major liability to any business.   Many independents execute various practices that were implemented years back, but they have not reviewed their entire cash office reconciliation process including balancing, reporting, and auditing for an extended period of time. As a result, these retailers are unaware of inefficiencies and any areas where profit is leaking. In today’s retail marketplace the customer experience is a main focus, and shoppers are looking for stores that provide benefits that go beyond price such as assortment, excellent customer service, and a variety of payment types and points of payment. Unfortunately, while retail has evolved significantly over time and the front end has completely changed, the cash office has remained stagnant despite the demand of working with new payment types and processes.   In response, technology solutions that can drive efficient store cash management should be leveraged to improve the overall bottom line. Optimally, supermarket retailers should be able to implement a solution that tracks and reconciles transactions from the point of sale terminals to the bank and up to the corporate level.   In this case study, several independent grocery retailers provide insights into how the use of Balance Innovations’ solutions has done just that and facilitated improved accounting systems and operational efficiencies across cash management modules. As the leading provider of reconciliation and efficient cash management solutions, Balance Innovations has special expertise in software solutions for the cash office. They understand the pain points of retailers and what they need to do to optimize cash office and accounting efficiencies. The Balance Innovations organization looks at cash management through a holistic lens considering the cash office as an extension of the total store. As such, they help retailers view and treat cash as they do every piece of inventory in their stores, tracking every bundle of money with the same fervor and accuracy as every unit of canned beans. Balance Innovations offers solutions for best-in-class retailers who want to better manage the store reconciliation process through an end-to-end automated solution that streamlines processes and provides analytical data to help identify problems. In the following pages, several independent grocery retailers provide insights into how they have integrated Balance Innovations solutions with their existing POS technologies to automate and improve revenue balancing, check processing, and self-checkout management. +MORE

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Balance Innovations Suite of Solutions

Balance Innovations

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Balance Innovations offers the only retail software platform that connects all points of your currency operations,  lowering the cost of accepting cash and increasing efficiency at all levels of the organization. It provides multi‐ layer security and effortless integration of all your devices and systems to give you an immediate, complete view  of your entire enterprise.  This comprehensive visibility enables you to understand what’s happening across your entire organization without tapping into multiple systems or reports. It puts all the information you need right in front of you –  customized to thresholds you choose – so you can be proactive in addressing issues before they become problems.   +MORE

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Pseudo Customer Centricity: Fool’s Gold

Gary Hawkins on Winsight Grocery Business, CART

Retailers must employ a customer-first philosophy into organizational culture Many regional retailers are (at last!) intent on becoming customer-centric, more than a decade after The Kroger Co. led the way and more than two decades after early loyalty pioneers proved the value of a true customer focus. But too many retailers believe that customer centricity can simply be bolted on to their organizations without realizing that true customer centricity is far more involved. Like the intrepid gold miners of the 1840s, these retailers awaken to the realization that what they’ve taken for retail gold is in actuality a false promise, seduced by the fools gold of pseudo customer centricity. I can recount meetings with senior executives from well-known retailers who espouse their customer centricity efforts; spending massive sums on consultants and solutions powered by a decade’s old approach based on customer segments integrated to the retailer’s category planning processes, and even personalized offers to shoppers. Countless of these retailers remain anchored in a product-focused world, even those who tout using technology to discover what products should be put on offer to their customers rather than starting with a vendor-funded offer pool.  True disciples of customer centricity deeply embed a customer-first philosophy into their organizational culture, extending it to every part of the enterprise. These companies realize that providing savings on products relevant to the shopper is only the beginning. Leading companies such as Amazon and Kroger are investing heavily in taking customer centricity to the next level: comprehensive, seamless user experiences across channels and devices, integrating personalized product recommendations with an understanding of the individual shopper’s specific health conditions, and laying the technology foundation for immersive shopping experiences melding the physical and digital worlds. Customer first disciples understand the dynamic flow of customers and their shopping behavior over time, putting in place capabilities and processes attuned to providing contextual relevancy inside and outside the store. And personalization—driven by past purchases and recommendation algorithms—is fast evolving to what I think of as strategic hyper-personalization, leveraging vast intelligence about each individual shopper to power a mix of recommendations to win the shopping trip, grow baskets, maximize retention, and foster customer advocacy—one customer at a time, in real time. Many regional retailers are based in more rural areas where company executives believe their shoppers are less tech savvy, relieving pressure on digital imperatives. According to Pew Research, 95% of Americans own a cellphone in 2018, with 77% of Americans owning a smartphone. Pew also calls out that in 2018, 89% of Americans use the internet. Location is no longer a proxy for customer technology illiteracy.  This year, Amazon is projected to realize over $258 billion in U.S. retail sales, an estimated 49% of all online retail spending in the United States. With this kind of penetration, and the ability to ship products anywhere overnight, traditional supermarket retailers would do well to remember that their shoppers are increasingly expecting (demanding!) the seamless and comprehensive user experience provided by Amazon, and increasingly by Kroger and Walmart. Yet, too many retailers remain mired in digital purgatory, constrained by capability silos and the inability to bring piecemeal capabilities together in a seamless fashion for shoppers.  Lastly, many seasoned grocery executives have spent their careers being rewarded for following, letting someone else bring innovation to market and only following when it has been proven successful. Years ago IT executives would buy IBM, even if it wasn’t the best choice, but because it was the "safe" choice. This practice continues today as retailers sign deals with "established" providers because they believe it is the safe choice, failing to understand that today’s environment rewards fresh, forward-looking thinking. Retail executives need to look beyond yesterday’s approach to customer centricity to capabilities and platforms that actually position the retailer for future success. The cost of failing to provide a seamless shopping experience, for failing to provide true individual shopper personalization, and failing to provide real time contextual relevancy, can rapidly obliterate any savings or security from yesterday’s "proven" approach. Tom Furphy, a former Amazon executive and the originator of Amazon Fresh, in a recent interviewspeaking to the challenges retailers face today, especially a reliance on past practices, says it all: “What seems safe is actually destructive. That’s a recipe for longer term disaster.” This article originally appeared on Winsight Grocery Business and can be viewed here +MORE

The Top Five Ways Retailers Benefit from Industry Trade Shows

Courtney Muller, Chief Corporate Development & Strategy Officer, Clarion UX

When was the last time you attended a retail or food and beverage trade show? If you have to pause to think of the answer – or know immediately that the answer is, “Never” – then it might be time to find a show or expo near you. Trade shows are the best places for those within the industry to get out of their stores and network; find new products and stay abreast of the cutting edge technology offerings; and gain invaluable education in the areas you need it most. In short, even if you spend time every day trying to stay current, you could never see it all – or know what to search for. There is no better place than a trade show … from seeing new products, meeting new people, becoming educated on a new way to engage your customers, or finding out about technology … this is the place to find what you don’t know!   Here are some of the top reasons you should attend a trade show this year: Network with Decision Makers When you think of networking, perhaps the typical “mixer” scenario comes to mind with people you don’t know awkwardly milling about a bar or restaurant, trying to strike up conversations with random people in the hopes that you might be able to benefit one another in some way. Networking at a trade show couldn’t be any more different. As an attendee, you can specifically find exhibitors with the products you seek; attend educational sessions that pertain to topics you are interested in, therefore attracting other audience members who share the same challenges; and be assured that your peers in the same industry as you are seeking similar solutions as you.  And you might even run into a colleague you haven’t seen in years! Find New Products and Foods You subscribe to industry periodicals and get Google Alerts in your inbox every day, but have you seen that new robot that identifies out of stock items and potential slip and fall hazards? Have you read about leveraging data to establish loyalty and trust with food delivery customers? A trade show is the perfect venue to scope out all that is new in the retail world from tech products to new foods and services – all in one place – to help you use technology to create a seamless customer experience. As you look for new technology innovation to keep you competitive, you may find the perfect partner for online ordering, rapid delivery, or rapid checkout through customer’s smartphones.  No matter what you want to go to a trade show to find, you will likely be pleasantly surprised by discovering even more than you thought along the aisles. See New Trends in Action Are vegan offerings a must-have? Should you offer chef demonstrations to showcase meal ideas? Are international flavors high on consumer’s minds? What chef dishes are they trying replicate at home? Be on the front line of this year’s and next year’s trends so you can bank on what your customers will be looking for in the near future. You’ll walk away with new products and great ideas you can implement immediately in your store operations. You may even realize that you are on the verge of creating an entirely different trend yourself that has yet to appear on the market – good information that you can capitalize on in the year to come. Receive Best in Class Education If school is a distant memory – or perhaps you learned hands-on in a family business and worked your way up the ranks – one of the best perks of most trade shows is the educational content provided to attendees and exhibitors alike. Whether you’re interested in operational excellence, developing your workforce, building bigger baskets, or sessions dedicated to those hot new tech trends we previously mentioned, trade shows like The NGA Show (presented by the National Grocers Association) in San Diego this coming February will have you covered on all fronts. What’s more, you can connect with presenting industry specialists to gain even more valuable insight into the topics that interest you most. Gain Immediate, Actionable Ideas The bottom line … your time is valuable and you want to spend any time out of your store obtaining the cream of the crop ideas - from new products, growth strategies and tech trends. Hear what the experts have to share, sample emerging products, uncover new technology, and refresh your enthusiasm for the business. You’ll walk away with a plan to bring all of these new ideas and initiatives into your store operation to drive profits, growth and innovation.   No matter where you are in your retail career, a trade show will no doubt provide you with opportunities, education and inspiration as you progress in the business. Interested in learning more? Check out the upcoming NGA show: National Grocers Association Show, San Diego, CA, February 24-27, 2019, www.thengashow.com  Each year, The NGA Show brings together independent retailers and wholesalers, food retail industry executives, food/CPG manufacturers and service providers for unparalleled opportunities to learn, engage, share, network, and innovate.  Given today’s ever-changing marketplace and evolving advancements in innovation occurring in the food retail industry, The NGA Show is a must-attend event, providing over 40 educational workshops, an expo floor featuring innovative and game-changing products and solutions and countless networking opportunities.  Registration is open at www.thengashow.com – early bird registration rates in effect through December 10, 2018.  +MORE

NGA Show 2019: The Epicenter of Grocery Industry Innovation

CART, Advancing Retail

In a special event leading up to the opening of the new NGA Show 2019, CART will bring together unique education, an impressive line up of speakers, and cutting edge innovation to make San Diego the epicenter of grocery industry innovation during Feb. 24-27, 2019. With a focus on regional retailers and dynamic independent operators, the CART team will present an innovation tour de force designed to help attendees not only stay in the game but help them win. CART is coming together with leading retailers through-out the industry to provide attendees a new worldview for the future of retail where transformation and disruption are the new normal: iRetail. Focused on five ‘i’s, iRetail will give attending executives a framework for evaluating their existing capabilities and provide a roadmap to closing the innovation gap. In a time of declining and disappearing industry events, the NGA Show has become a beacon of light for the industry as it has grown each year, even outgrowing its longtime home in Las Vegas, spurring the move to San Diego this coming February. CART has had a long time partnership with NGA and is taking the relationship to a new level this year, building on the success of CART’s Innovation Event at last year’s show.  Make sure to put Sunday, Feb. 24, 2019, on your calendar and plan to attend the CART special event at the new NGA Show! +MORE

Technology's Profound Impact on the Supermarket Industry

Peter Larkin, President & CEO, National Grocers Association

Often cited as the one of the greatest catalyst of change within the retail grocery industry, technology is an area that independent supermarket operators must understand, and embrace.  Technology continues to have a profound impact, where virtually every detail of the supermarket industry is being touched by new solutions and platforms. I see three technology threads, each entwined with the other. One is the explosion of mobile applications and programs that are turning grocery shoppers into high information consumers. According to Pew research, smart phone adoption among Americans has more than doubled since 2011. Not only are shoppers becoming more sophisticated, but they are using technology as a way to gain more information, transparency, and convenience. At the touch of a mobile screen, consumers can instantly access to updated information on locally sourced perishables, competitive promotions, price checks and recipe ingredient lists. In turn, this migration to the digital space is shaping customer relationships with retailers. Today’s shopper does not want to be talked to but instead wants to be a part of the conversation. Consumer product manufacturers and marketers make up a second technology thread. By analyzing large chunks of customer data and retail sales, manufacturers, retailers and service suppliers are exploring innovative ways to touch their target audiences. Big data though can be vast and hard to harness. Whether it’s social media, a mobile payment system, or loyalty programs, technology can effectively create many new opportunities for savvy retailers to learn about and to connect with their shoppers to better serve their needs. A good place to see and learn about a number of these innovative solutions is right here at www.advancingretail.org. The third thread is in the store itself, where technology is increasingly employed to improve overall store productivity to program more effective lighting, to boost checkout efficiency, to track shopper traffic flows to improve layout and sales per square foot, or to offer customers immediate cost savings via real time wifi connections as they shop. A great, and very recent, example of this is Sedano's Supermarkets launch of a “robotic supermarket,” which entails an automated fulfillment center where AI-enabled robots will assemble full supermarket orders of up to 60 items. While the landscape is quickly evolving, many independent grocers are taking advantage of cutting-edge technologies to engage with their shoppers, find efficiencies, and reach new and existing customers where, how, and when they want. Independents have been making their move into digital. They are hiring dedicated staff, dedicating marketing budgets to digital initiatives, more effectively leveraging social media platforms, and integrating the latest technologies into their business strategies.  With the dramatic pace in which new apps and tech solutions are coming on to the market, it can all seem a bit overwhelming, but technology will play a defining role in the supermarket industry.  Those retailers that are on the forefront of implementing new technology and embrace the hyper-connected, tech-savvy consumer are positioning themselves for success. I’m one who is convinced that these threads will weave into a pattern of rising sales and profits. And that’s why the 2019 NGA Show will kick-off with a new educational event, spearheaded by our partners at CART, entitled “iRetail: Technology Innovation Reshaping the Grocery Industry.” The event is designed to give supermarket operators a framework for navigating fast-paced innovation while maintaining a focus on the importance of people and physical stores as we move into the future. Despite increased competition from all angles, it is an exciting time for the supermarket industry – and we at NGA are bullish about what the future holds for the independent grocers! Known as the true entrepreneurs of the industry, independents are nimble enough to quickly overcome obstacles, and are finding innovative ways to respond to changing consumer preferences, which is something they’ve always been good at given their close ties to their communities and the consumers they serve. +MORE

Pace of Innovation -- Shattering the Status Quo

Gary Hawkins, CART

Retailers are shellshocked by the increasing pace of technology fueled innovation that is transforming and disrupting the industry. It seems not a week goes by that we don’t read about yet another new competitor entering the grocery space or some new innovation being rolled out by an existing competitor. Case in point: Kroger’s recent announcement that it is deploying its Shop, Scan, and Bag self-shopping solution at 400+ stores. This in response to Amazon’s cashier-less Go store pilot and Walmart’s similar self-shopping solution. Supermarket retailers are challenged on several fronts relative to innovation. It is nearly impossible for a retailer to be aware of all the new innovation entering the market. As an example, CART reviews an estimated 100 new solutions each month. Beyond awareness though is the challenge of deciding what areas to focus on (supply chain, distribution, marketing, store operations, etc.) and deciding what specific solution to pilot. And then having to decide what new capabilities to deploy across operating stores. Having efficient operations, quality foods, and great pricing and service is simply the cost of entry to supermarket retail. The new battleground is innovation. This is a new world for retailers to navigate. As an example, we see too many retailers implementing different digital capabilities in a piecemeal fashion rather than working towards a cohesive and comprehensive platform. The self-shopping capability mentioned earlier is a great example. Some retailers are trying to implement this kind of capability through a third-party app or a separate app rather than bundling it into one mobile app for their customers. Shoppers are after an omni-channel, seamless experience, not being forced to interact with different apps or systems to do business with a retailer. CART is here to help. We’re able to leverage our strong retail experience, industry knowledge, and unique insight to new capabilities and innovation flowing into the market to help retailers understand where they are today relative to their competitors and best-in-class retailers. Developing an innovation roadmap is important to help in prioritizing what new innovation to focus on and to create a foundation capable of adapting to new capabilities and technologies as they come into the market. +MORE

Online Invoicing

PayPal

Sending invoices has never been easier. We make it simple to send professional, customized invoices. Get paid fast via PayPal, credit and debit cards, or PayPal Credit, and manage everything in one place. Invoice fast. Get paid faster. PayPal makes it easy to send professional, personalized invoices to your customers. In one click customers can securely pay you via credit card, PayPal, and even apply for credit to be used instantly. They don’t need a PayPal account to pay you. Whichever method they choose, you receive your money usually in just minutes. Free to send invoices: With PayPal it’s free to send an invoice. You only pay a small fee when you receive an online payment. Track your payments: Whether you’re paid online or by check, you can track and manage everything in our invoice management center. Customized templates: Use your own logo, and customize the fields of your invoice to make it fit your business. Attach files: Keep all your paperwork in one place by attaching PDF documents and images to your invoice. +MORE

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Backoffice Optimization

Glory Global Solutions

Our back office systems have an established reputation for reliability, performance and enabling new levels of accuracy and productivity. We understand the challenges faced within back office environments and our portable note and coin technologies are designed to bring efficiency and accuracy in the place of manual labor and time consuming repetitive tasks. Our technologies ensure that note and coin counting and verification tasks can be turned into quick and straight forward processes, while ensuring that the count is accurate every time. The extensive range of Glory banknote currency counting and coin management systems are designed to suit all note/coin reconciliation tasks in back office environments across retail and gaming, covering basic batching processes to sophisticated counterfeit checking.   +MORE

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Optimizing Cash Management

Glory Global Solutions

Managing banknotes and coins is central to operations within the Retail and Gaming sectors and is an intrinsic part of both customer transactions and interaction. Developing a comprehensive cash management strategy is essential to optimizing staff efficiency, delivering customer service excellence and ultimately enhancing profitability. With a long heritage in creating and delivering unique cash management technologies and processes, our knowledge, skills and technology can transform cash management in Retail and Gaming from a laborious, manually focused and expensive process into a dynamic, customer supporting activity that ultimately adds to bottom line contribution.  +MORE

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BRdata Host

BRdata Software Solutions

BRdata Host™ is a powerful, flexible, feature-rich host support system. Retailers need to retrieve sales movement while controlling price and cost information from one central database daily or weekly to achieve a competitive advantage.  BRdata Host makes this all possible at an affordable price.  It is a multi-user graphical system built on Microsoft Windows technology, which provides retailers and wholesalers with the tools they need for effective item and category management.  Gain the advantage of easy integration to existing systems as well as tight integration to all of BRdata’s software product lines. Host Support Includes interfaces to most POS systems including the Standard Interchange Language (SIL).  One consolidated database for all item information.  Item prices can be broken down into multiple zones by store department or vendor.  Sales and promos are date-driven with unlimited future prices.  Host to store compare utility checks for price and item discrepancies between BRdata Host and store POS file, with an option to modify and automatically import the discrepancy batch. +MORE

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Direct Store Delivery (DSD)

BRdata Software Solutions

Maintaining control over product received at the store backdoor is crucial.  Using the BRdata DSD (Direct Store Delivery) system, users can instantly and easily verify that the costs, allowances, quantities, and products received are what is expected from the vendor. Smooth flow of DSD will increase the speed of receiving for both the store and vendor, ensure accurate inventories and correct cost/retail maintenance.  Allowing you to know exactly what is being received and at what cost at the time of delivery is an essential tool that will contribute significantly to the profitability of your retail grocery operations. +MORE

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Store Data Exchange (DEX)

BRdata Software Solutions

Store Data Exchange (DEX) is a hardware and software solution that allows retailers to electronically receive vendor invoices at the time of delivery. +MORE

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Store

BRdata Software Solutions

BRdata Store is a powerful and flexible, full-function in-store retail solution.  Retailers can track sales movement while controlling price and cost information from one central database.  BRdata store is a multi-user,graphical application.  Databases can be stored or accessed locally in the store or remotely via a thin-client connection to a BRdata Host system in a chain environment. +MORE

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S4® Vision and S4® Back Office Suite

Software for Retail Solutions

S4® Vision S4® Multistore S4® TransAn S4® Titania S4® Accounts Receivable  S4®Vision is a Software-as-a-Service data extraction, transformation and presentation tool that gives you access to real-time reporting and analytics right in the browser on your desktop, tablet or phone! S4®Vision connects you directly to your data giving high-level summaries of trends and performance, with detailed drill-down whenever and wherever you need it.  S4® Back Office Suite  S4® Data Analysis S4® Receiving S4® DSD Receiving S4® Shelf Image S4® Accounts Receivable We believe that the new S4® Back Office is the most intuitive version to date and the most efficient to operate in the industry.  With more actionable information being required  for today’s retailers to make profitable decisions to be competitive, S4® has substantially increased its depth of functionality while building onto the ease of use that customers love. +MORE

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Premier Technologies

Premier Technologies Pty Ltd

VOICE, EMAIL, SMS, CHATWHATEVER IT TAKES TO SERVE CUSTOMERS Premier Contact Point delivers a full featured cloud contact centre suite - including Outbound, Inbound and Blended traffic - that lets your customers choose how they want to deal with you.  BECOME A PAYMENTSINDUSTRY LEADER TODAY Premier’s White Label payment gateway will quickly position you as the preferred provider of omni-channel payment services.  GREAT TECHNOLOGYACCESSIBLE TO YOUR BUSINESS Premier offers industry-leading cloud contact centre, secure payments, transactions or receivables solutions that let you focus on your core activities. +MORE

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paid

Paid Labs

Scalable Billing for Growing Companies Paid is a modern billing automation platform for small and large businesses alike. Explore Paid's advanced billing features and learn how you can optimize your billing. +MORE

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Primaseller Inventory Management & POS Software

Primaseller

Primaseller Inventory Management, POS and B2B order software synchronizes inventory and fulfills all online and offline orders on a single platform. +MORE

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Retail Point Of Sale Systems and Software

North Country Business Products

North Country Business Products prides itself in being a 'total POS software & system solution provider' for the grocery, drug and convenience retail store industries. NCBP offers innovative and automated high quality Retail point of sale (POS) software system scanning solutions by partnering with industry leaders to sell, install and service superior products. For over 60 years, our Company has been dedicated to providing exceptional customer service in Retail point of sale software industry. This commitment has allowed us to support a diversified customer base; from a one terminal stand alone register, to networking a fully integrated Grocery POS system for hundreds of retail stores in multiple states. GROCERY POS SYSTEM AND SOLUTIONS  LOC Store Management Suite: LOC Software delivers solutions designed to fully integrate retail operations. LOC Store Management Suite (SMS) is designed to satisfy all of a retailer's needs, including powerful merchandising and inventory controls, fully integrated loyalty programs, multi-store management, and much more. LaneHawk by Datalogic: LaneHawk BOB by Datalogic is a loss prevention solution that turns bottom-of-basket (BOB) losses into profits in real time. Store Electronic Systems (SES): SES Electronic Shelf Edge Solutions (SES) are designed for the grocery POS system retail environment, enabling dynamic price and product information at the shelf edge and overcoming retailer challenges including price compliance, automatic price changes, the elimination of paper labels & associated costs, resource and much more. Loyalty Lane: Loyalty Lane is a rewards program that integrates directly into your Grocery POS system, designed to increase your profits and improve your margin. POS Hardware Solutions: We have partnered with the industry's leading providers to deliver the best possible hardware solutions to meet your business needs. At North Country Business Products, our consultative approach helps our team to understand your needs, goals and budget which allows us to help you select the best comprehensive solution, including a cutting-edge hardware platform. +MORE

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Small Business Banking Solutions

Fifth Third Bank

Why Fifth Third? When your business runs more efficiently, you have more time to concentrate on what really matters—your customers. Better ideas come from listening to you. We're committed to being a meaningful part of your business and believe these ideas are just the beginning. With our comprehensive set of solutions that include cash flow management, payroll, financing, and technology tools, as well as personal banking benefits for you and your employees, we'll enable you take advantage of new opportunities, help improve financial security, and simplify your banking. +MORE

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Accounting & Advisory Services

Baker Tilly Virchow Krause, LLP

In an increasingly competitive retail environment, we provide businesses with industry-focused accounting and advisory services, helping to prepare you for success. Our dedicated professionals bring diverse skills and a vast array of industry insights to their work. Together, they provide more than 1,200 retail clients nationwide with accounting, audit, and consulting services. Teams of Baker Tilly specialists consolidate their specialization across a variety of retail sectors, including grocery and convenience stores, supermarkets, gas stations, auto dealerships, hospitality businesses, restaurants, franchisors, franchisees, personal services, apparel and specialty stores, and big-box stores. Working together to tackle challenges such as tougher competition, tighter profit margins, and staffing and scheduling difficulties, we help our retail clients plan and act decisively. Whatever your challenges, we can help you address them and set a path for success. +MORE

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Business Process Outsourcing

Advantage Solutions

Advantage's Business Process Outsourcing group has provided high-quality turn-key services to a wide range of clients since 2005. All of our services are provided from teams at our US locations, providing our clients with geographical proximity and expedited high-quality services. With offices across the country, our flexible approach positions us to meet all specific service requirements efficiently and cost effectively. We are dedicated to the Order to Cash process, and having these services based entirely in the US helps us deliver the industry knowledge and expertise required to positively impact critical processes related to customer interface and cash flow. EDI Management Order Processing Customer Service Invoice Management Accounts Receivable Reporting Deduction Management Collections Forms Administration Services Data Synchronization Customized Administrative Services Vendor Managed Inventory ​​ +MORE

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Cloud Based Financial Software Solutions

Trintech

We automate the entire Record-to-Report Process, providing software solutions for: Transaction Matching: Data Matching solution automates bank reconciliation, credit card reconciliation and more General Ledger Account Reconciliation and Balance Sheet Certification: Automates GL Reconciliations with real-time visibility into the month-end close Journal Entry Management: Integrated Journal Entry solution standardizes and controls the JE process Financial Close, Month-end Close: Integrated Financial Close solution manages entire close process end-to-end Compliance Management: Unified Compliance solution manages COSO 2013, SOX, HIPAA, FERC/NERC  +MORE

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TaxCloud

FedTax

TaxCloud handles every aspect of sales tax management, from collection to filing. +MORE

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eConcile

FDS, Inc.

FDS’eConcile® reconciliation service enables pharmacies to simplify and automate the critical task of reconciling third party payments. eConcile® can process pharmacy and DME claims as well as secondary payments for easy electronic reconciliation and management of your claims. +MORE

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Accounting Solution

ECR Software Corporation

In addition to its built-in accounting features, CATAPULT® facilitates the integration of accounting-specific functionality to streamline third-party accounting programs with point of sale and back office functionality. This means that employees do not have to perform duplicate entry work and that data is more accurate across all systems. It also provides customers and store employees with added conveniences through features such House Charge and Payroll Deduct. +MORE

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Statements Solution

Cotiviti

Invoicing errors and duplicate payments are another source of lost profit. Connolly’s specialized team steps in to review and cross-check supplier and vendor statements, with the ability to reliably detect variances that can produce corrections in your favor. +MORE

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Winsale

Magnum Software Systems

Run your store with one Point of Sale, Inventory Control and Accounting solution. +MORE

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