Automation

udelv

udelv

udelv is the first custom-made, public-road autonomous and electric delivery vehicle. udelv's vehicle will bring forth a dramatic decrease in the cost of local deliveries, add delivery window flexibility, and significantly reduce a city's carbon footprint. Clean and affordable deliveries mean reimagining city life, and revolutionizing business. +MORE

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Grab and Go Automated Commerce

Accel Robotics

We are building a ‘Grab and Go’ vision-based automated shopping system. Think about this like an Amazon Go solution for everyone else. +MORE

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BoodsKapper Retail bot

Boodskapper

This is our service for the retail industry and is primarily delivered through Facebook Messenger.  Consumers are able to send a picture of an item and ask if the retailer carries the item. The software is able to look up a retailer's catalog and answer the question.  Two-minute simulation here best explains the solution: http://www.boodskapper.com/#!retail/jjvu4 In this simulation, retailer has no prior record of the customer. Customer starts an organic conversation from Messenger, just as people do in life. BoodsKapper assists the customer to locate an article at the store. The customer picks up the conversation thread several months after the purchase and enquires about a variant of the item purchased. An organic conversation ensues and a purchase is made.is Deep reporting:   We would argue that information gold for the retailer are the conversations that your customers had with you through various channels. Our AI algorithms automatically find the meaning of the written text and use that to make the conversational response. As the meaning of conversations is analyzed and documented in real time, it is possible for us to enhance traditional reporting with this information. +MORE

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Robots for Retailers

Bossa Nova Robotics

It is estimated that out-of-stocks account for -4% loss in revenue, not to mention the possible long-term effects of losing loyal shoppers. Great shelving conditions can lead to great shopping experiences. Bossa Nova is the leading developer of robots designed to provide real-time inventory data for the global retail industry. Our retail service robot autonomously tracks inventory and the true state of in-store conditions to seamlessly deliver actionable tasks benefiting retailers through efficiencies and accuracy.   Ensure implementation and maximize operational efficiencies by relying on the retail experience and expertise of Bossa Nova. Our trusted team makes it work for all retailers - helping them turn real-time data into actionable tasks and insights.  Real-Time, Accurate Inventory Data Product Availablity with Efficient/Actionable/Timely Replenishment Real-time Corrective Actions to Remedy Merchandising, Pricing and Promotion Compliance  +MORE

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Connection Customer Feedback Program

Retail Feedback Group

Retail Feedback Group provides independent food retailers with an affordable, world-class automated customer feedback program. This program allows customers to provide trip-specific feedback, helping stores validate strengths, improve upon opportunities, and build stronger customer relationships. Customers participate in a web or phone based survey through an invitation printed on the POS receipt. Reporting of survey findings takes place via a web-based interface, accessible through a computer, smartphone or tablet. Store management is able to respond directly to customer concerns while office personnel are able to review broader company trends. +MORE

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BEFORE! Predictive Analytics

ACT Operations Research

1) Predict demand down to store and SKU level 2) Predict promotional campaign affect in the store, transportation and warehouse operations 3) Buy optimal quantities 4) Manage the risk associated with stock outs vs promotional campaigns and waste 5) considers assortment constraints and category efficiency 6) simulate store queuing for capacity analysis purposes and cost reduction purposes.  REVENUE, SALES & PROMOTION Revenue management and price optimization is a core-activity in any market oriented company operating in different industries (Retails, Fast Fashion, Chain Store, Car Rentals, Web Business, etc.). The goal of our suite is to provide, to the revenue managers, advanced analytics, using a unique combination and integration of predictive, optimization and simulation models. While the analytics tools are complex the results are always presented in an intuitive way. The core products included in the Revenue, Sale, Price & Promotion (RSP&P) suite are: Dynamic Price Optimizer (DPO), the multi-paradigm predictive paltform - Before! Predictive Analytics with Before! Sales Campaign -, the customers and market profiling analytics (CMP), the promotion optimization and what-if analysis platform - Before! Promo.  Before! Sales Campaign Before! Sales Campaign software addresses the needs of industries where the products and the merchandise assortments, have a fast renewal  dynamics, even during the same season, like the case of fashion and  fast-fashion channels, electronics or several web-business  Before! Promo Before!Promo, is a complete multi-paradigm analytical tool by ACTOR, developed for scaling enterprise companies. In the current competitive scenario the consumers pay high attention to the promotions, on the other hand promotions exposed retailers and vendors to higher risks in terms of image, in case of stock-out or costs in case of over-stock. When products are fresh-food or fast fashion for example, the risks become even higher.  Before! Predictive Analytics  Before! Predictive Analytics or simply Before!, is a complete multi-paradigm demand forecasting platform by ACTOR, developed for scaling enterprise companies. Before! provides you the capability to forecast the demand while gaining control of the related organization processes such as; planning, procurement, inventory optimization, store replenishments, etc..  Dynamic Price Optimization  Dynamic Price Optimization (DPO) is a capacity and revenue management software based on sophisticated analytical algorithms. It permits users to optimize the prices of products, assets and commodities over the time based on the expected demand, the competitor’s prices and other key-information like, for example, price elasticity.   +MORE

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CART Weekly Report 6/13/19

CART, Advancing Retail

SURVEY: PROFESSIONALS EAGER AND READY TO DEPLOY 5G | ZDNet Gary’s Take: The rollout of 5G over the next several years will be transformative, especially for retailers. The speed of 5G is mind-blowing: A two hour movie download took 26 hours using 3G tech, 6 minutes with 4G, and will take only 3.6 seconds with 5G. Beyond speed, 5G offers much more bandwidth, enabling billions (trillions?) of IoT devices to stream data from everywhere - are retailers ready for the realtime store? And, for those regional retailers located in rural parts of the U.S. who think their customer base has not yet embraced the digital age - 5G will finally bring high-speed connectivity to all areas as it is much cheaper to deploy than cable. 5G will do nothing but increase shopper expectations of having everything they want available in moments. But is retail ready to deliver?  MARY MEEKER’S MOST IMPORTANT TRENDS ON THE INTERNET | Vox.com Gary’s Take: Mary Meeker, the "Queen of the Internet", is out with this year's deck calling out the most important internet and digital trends. Her report is always fascinating to review, but long at 300+ pages. Here are a few highlights as pertains to retail: eComm is now 15% of all retail sales and growth continues to outpace brick & mortar. Internet ad spending in the U.S. is up 22%; 62% of digital ad is programmatic. Customer acquisition costs are going up - in some cases it surpasses customer revenue! Targeted advertising is under threat from GDPR and other data privacy regulations. Americans now spend 6.3 hours a day with digital media and it continues to grow. Lastly, healthcare is becoming more digital - lots of implications here, especially for the food industry.  WORD OF MOUTH REMAINS VITAL FOR LOYALTY IN DIGITAL AGE | Streetfight Gary’s Take: Interesting that word-of-mouth is as - perhaps even more - important in the digital age in securing new customers. With deep experience in retail loyalty, I would suggest that recognition is the most powerful way to build loyalty that in turn powers positive word-of-mouth. In years of working with prominent retailers in markets around the world I inevitably found that recognizing customers, especially a retailer's most valuable customers, transcended cultures. There are countless ways to provide that recognition - everything from a simple handwritten thank-you note to special offers to the store manager greeting the shopper in-store. One of my favorites occurred years ago when I helped M&M Meat Shops of Canada build their loyalty program. On Valentine's Day we had each store owner hand deliver a bouquet of roses to their top 10 customers. Talk about positive word-of-mouth! FEATURED BLOG OF THE WEEK: RETAIL’S BIG DATA CHALLENGE...AND OPPORTUNITY by Gary Hawkins, CEO CART HAPPENINGS: 2019 GMDC GENERAL MERCHANDISE MARKETING CONFERENCE, Gaylord Rockies Resort, Denver, CO - June 13-17, 2019 DISRUPTIVE LEADERSHIP & THE SELFCARE REVOLUTION​, Boston Immersion Event - Hosted July 17 & 18th, 2019 Apply to present at Retail Tomorrow Labs: Boston - Applications due June 15th, 2019 Full Agenda OUTLOOK LEADERSHIP - August 11-14, 2019 in Asheville, NC The convenience industry’s premier, invitation-only event, that you cannot afford to miss. In a world of accelerating change, where we are going and how do we build our organizations to thrive there? Sterling Hawkins will take attendees on a retail journey. C-Store operators can register today at https://outlookleadership.com/ using Invite Code: power REFLEXIONS 2019: INTELLIGENT RETAIL - August 12-15, 2019 at Caesars Place in Las Vegas GROCERYSHOP - September 15-18, 2019 at the Venetian in Las Vegas Preliminary Agenda Speakers Apply for Emerging Technology Spotlight CART COMMUNITY. GET ON THE INSIDE. MEMBERSHIP HAS BENEFITS.  Become part of the epicenter of retail innovation exclusive network. The place where retail decision makers and solution providers come together to advance retail into the future. ✔️Blogs ✔️Newsletter ✔️Webinars ✔️Accelerator ✔️Pitch Events ✔️Solution Spotlights  ✔️Innovation Programs ✔️Educational Content FOR RETAILERS>> Proven programs to advance your business FOR SOLUTIONS>>Your growth engine into retail VIEW ALL SOLUTIONS HERE CONTACT US TELL ME HOW TO GET MY SOLUTION ADDED TO CART Get the CART Weekly Report delivered to your inbox. Sign up here. Quote of the Week:  Progress is impossible without change, and those who cannot change their minds cannot change anything. ~ George Bernard Shaw +MORE

Retail’s BIG DATA Challenge… and Opportunity

Gary Hawkins, CEO, Center for Advancing Retail and Technology

Data has long powered modern retail, helping Walmart become a master of supply chain logistics and fueling Kroger’s customer-centric strategy. Artificial intelligence and the cloud are fueling explosive growth in retail big data - and transforming customer marketing. And as the retail industry moves online and customer digital engagement is the battlefield, the quality and quantity of data will determine the winners and losers.  This new world requires - more than ever - data discipline. And this is an area that is particularly challenging to smaller retailers and even some regional chains. Data discipline will make or break retail success from this day onward. Here are just a few examples of issues I’ve encountered in talking with retailers: One retailer still had super abbreviated product descriptions that were used years ago with the old (much narrower) receipts. Product descriptions coming from the retailer’s item file are used to power online shopping - abbreviated descriptions just won’t do it for eCommerce as customers won’t understand what the product is.  Another retailer’s item file lacked any kind of product categorization on nearly 50% of the products carried. Many retailers lack even somewhat accurate product graphics. Retailers with these issues cannot realistically install any kind of marketing personalization capabilities that rely upon product categorization. And yet another well known regional retailer had many products at store-level that were not represented in item files at the headquarters office; i.e. the merchandisers and buyers at the corporate office did not know what products were in the store. This situation is simply frightening; how can a retailer do effective promotion planning, demand forecasting, let alone any kind of optimization, when HQ doesn’t know what products are in each store? Data quality issues like these come back to haunt retailers when they look to deploy new capabilities like online shopping, promotion optimization, or marketing personalization - capabilities that are rapidly becoming a cost of entry to compete. And these are issues with what should be basic levels of data required to operate.  Leading retailers are leveraging fast growing data attributes attached to each individual shopper and each product.  Customer identified transaction data is just the beginning as solution providers like Birdzi calculate and maintain hundreds of data attributes for each individual shopper, from brand loyalty scores to discount propensity, and from product purchase frequency to category spending indexes. Add to this third party data from companies like Experian or Acxiom that provide dozens or even hundreds more data points. Category tags, package sizes, and pricing form the core of product based attributes. Label Insight is using AI and machine learning to deconstruct the handful of nutrition attributes on a package to encompass, dozens, hundreds, and even thousands of additional attributes for any given product. Deep nutritional data attributed to individual products is quickly growing in importance as food is increasingly linked to a shopper’s health condition. The velocity of data is growing as various solutions use realtime shopper location - both inside and outside the store - to provide contextual information. An understanding of the shopper’s intent is provided by a realtime view to what products have just been added to the shopping list, what digital coupons have been clipped, and what products have been searched for.  Cloud based solutions enable regional and smaller retailers to access cutting edge marketing personalization solutions driven by advanced data science to power relevancy across every digital engagement with each individual shopper. The cloud also brings sophisticated pricing, promotion, and product assortment optimization capabilities to retailers cost effectively. But the efficacy of these solutions is directly dependent on the quality and quantity of data feeding them.  Retailers embarking on data driven strategies would be well served to first assess the quality of their core data (product descriptions, categorization, pricing, product cost, vendor codes, and more). Retailers with loyalty programs should examine how clean and up to date their customer contact data is along with how customer loyalty IDs roll up to households (this area is particularly vexing as retailers often just distribute cards). Building on a now-solid base, consider bringing in third-party data to permit scoring share-of-wallet by customer household in addition to other attributes that can improve targeting and personalization. More than ever before, retail success is driven by data. For retailers that understand the power of data - and especially customer and product data attributes - marketing nirvana awaits. +MORE

CART Weekly Report 6/6/19

CART, Advancing Retail

WHY MARKETERS STILL STRUGGLE WITH ONE TO ONE PERSONALIZATION | StreetFight Gary’s Take: Retailers who commit to personalization and bring that commitment to life by devoting resources and budget are finding success as measured by increases in spending, shopping visits, and retention. But far too many retailers simply pay lip service to personalization, believing that putting a name on a mass email qualifies, or filtering the mass weekly ad to the shopper based on historical purchasing is the epitome of retail marketing personalization. True adherents understand that the ‘personalized ad’ becoming popular today provides little value to the shopper beyond helping guide them more efficiently to sale products they may be interested in. Much more powerful is providing meaningful savings on products relevant to each customer, not just those products vendors decide to promote. Beyond disruptive marketing economics, retailers need to develop data discipline as it is the fuel for the future. ‘SIGN IN WITH APPLE’ PROTECTS YOU IN WAYS GOOGLE AND FACEBOOK DON’T | Wired Gary’s Take: Apple’s announcement that it is giving users more control over their data is just the latest salvo in the data privacy debate. The EU’s GDPR regulations, brought into effect about a year ago, are already heavily influencing data privacy initiatives around the world. All this points to a growing challenge for marketers in the time ahead as consumers begin to push back on how their data is monetized and used without the user’s awareness. Marketers that rely on 2nd and 3rd party data to drive their digital marketing efforts should start considering how they will operate in a world of data constraint. Retailers in particular should ramp up efforts to gather 1st party data on their shoppers, in good part by focusing on driving digital engagement as fast and as comprehensively as they can. And yes, this means formulating a value proposition - often based on delivering personalized, relevant, meaningful value - to each individual shopper. WALMART’S CHECKOUT PILOT PUTS SHOPPERS IN THE FAST LANE | RetailWire Sterling’s Take: People respond to how the world occurs around them. And a small change like this could produce strong results — helping people understand the value in more physical terms (a special place to checkout). There will be some period of overlap with most of these technologies. Self-checkout still most often works in tandem with traditional checkout. As technology improves we’ll see some stores bet on some of these new technologies alone. We’ll be telling our kids there used to be a time you had to wait in line to “check out” of a store. EXPERIENCE IS OVERRATED, HIRE TALENT | RetailWire Sterling’s Take: Eagerness to learn new things, add value and ability to embrace (or even better, create) change are top in my book. 100% agree that most retail positions can be trained much easier than attitudes. When the people are aligned on values, vision and purpose (not just printed on a sign, but actually aligned as people) anything is possible. DISCOVER THE POWERFUL FINANCIAL IMPACT OF THE “HALO EFFECT” Grocery retailers can take a new and more profitable approach to promotional planning by embracing the “Halo Effect”. Learn how to uncover the powerful connections between products in Daisy Intelligence’s new eBook. FEATURED BLOG OF THE WEEK: A NEW WORLD VIEW by Gary Hawkins, CEO, CART HAPPENINGS: UPCOMING ON-SITE INNOVATION DAYS - Specifically looking for the following solutions to apply to present: Food City - July 15, 2019: Marketing & eCommerce - Health & Wellness Tech - In-Store Automation (Apply by June 10, 2019) MOBILE SHOPPING CONNECT - JUNE 10-12, 2019 in San Diego, CA THE MILLENNIAL ALLIANCE, DIGITAL RETAIL TRANSFORMATION - JUNE 11-12, 2019 in Las Vegas, NV DISRUPTIVE LEADERSHIP & THE SELFCARE REVOLUTION​, Boston Immersion Event - Hosted July 17 & 18th, 2019 Apply to present at Retail Tomorrow Labs: Boston - Applications due June 15th, 2019 Full Agenda OUTLOOK LEADERSHIP - August 11-14, 2019 in Asheville, NC The convenience industry’s premier, invitation-only event, that you cannot afford to miss. In a world of accelerating change, where we are going and how do we build our organizations to thrive there? Sterling Hawkins will take attendees on a retail journey. C-Store operators can register today at https://outlookleadership.com/ using Invite Code: power REFLEXIONS 2019: INTELLIGENT RETAIL - August 12-15, 2019 at Caesars Place in Las Vegas GROCERYSHOP - September 15-18, 2019 at the Venetian in Las Vegas Preliminary Agenda Speakers CART COMMUNITY. GET ON THE INSIDE. MEMBERSHIP HAS BENEFITS.  Become part of the epicenter of retail innovation exclusive network. The place where retail decision makers and solution providers come together to advance retail into the future. ✔️Blogs ✔️Newsletter ✔️Webinars ✔️Accelerator ✔️Pitch Events ✔️Solution Spotlights  ✔️Innovation Programs ✔️Educational Content FOR RETAILERS>> Proven programs to advance your business FOR SOLUTIONS>>Your growth engine into retail VIEW ALL SOLUTIONS HERE CONTACT US TELL ME HOW TO GET MY SOLUTION ADDED TO CART Get the CART Weekly Report delivered to your inbox. Sign up here. +MORE

A New Worldview

Gary Hawkins, CEO, Center for Advancing Retail and Technology

I want to challenge the way you believe the world works. And then suggest to you a new perspective. The place to start is understanding that our worldview is constrained by the knowledge available to us. We know what we know; for example, I know how to ride a bike. Then there are things that we know we don’t know; I know that I don’t know how to speak Russian. But then there are the things we don’t know that we don’t know. The faster things change, the less reliable our predictions of the future are because the very things that can cause massive disruption may not even have been invented yet. We don’t know what we don’t know. This is the dangerous place retail executives find themselves: Not knowing what they don’t know. Not knowing what disruption lurks around the next corner. Retailers, like everyone, are working from a certain knowledge set that by default limits their understanding of what is possible. And yet to compete successfully, let alone survive, retail executives must throw some light on the vast abyss to bring some of what they don’t know they don’t know into the light. Said another way, retailers must adopt a new worldview. Today, we as human beings are already in transition. We know the world is changing even if we don’t know why. Exponential Growth: Tomorrow Will No Longer Resemble Today We are at the knee of the exponential growth curve of computer processing power and from this day forward change will be increasingly noticeable and increasingly fast. While most are familiar with the definition of exponential growth, far fewer people truly understand the power and implications of this reality. We as human beings are wired to think linearly. Today is much like yesterday and we have lived our lives expecting that tomorrow will be much like today. Except that is no longer true, and this will become increasingly apparent. Physicist Albert Bartlett is blunt in his assessment: “The greatest shortcoming of the human race is our inability to understand the exponential function.” Today is the slowest pace of change you will experience in your lifetime. Learn more about the Age of ‘i’ in Gary’s new book, RETAIL IN THE AGE OF ‘i’: A New World View for the Retail Industry now available on Amazon. +MORE

Caper

Caper Labs Inc.

AI Powered Retail -Checkout made easy. Just toss it in, and leave. With our next generation smart self-checkout cart, powered by deep learning & computer vision, items are instantly detected as they enter the cart. Customers can just toss the items in & leave the store.  Scan Scan the item as you add merchandise into the shopping cart. No app download required.  Pay Once you're done shopping, directly pay on the cart with your credit card.  Scan Scan the item as you add merchandise into the shopping cart. No app download required. Bag & Go Directly bag your items, skip the cashiers and be on your way! +MORE

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SmartAisle

SmartAisle

SmartAisle℠ is the world’s first Voice-powered retail shopping assistant. It is an innovative new technology platform designed specifically to revolutionize the customer experience in brick & mortar retail stores. Through a combination of an intuitive Voice interface, connected LED lights affixed to the shelf and a powerful artificial intelligence engine working behind the scenes, it provides expert product recommendations, education and support to shoppers at the all-important point of decision. +MORE

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Robotic Floor Care

Brain Corp

Autonomy by Brain A.I. technology that provides a smart, safe, and sustainable solution to increasing labor shortages Robotic Floor Care Empowering employees to focus on higher value tasks.  Autonomous Cleaning EMMA, Enabling Mobile Machine Automation  A.I. navigation system capable of operating floor care equipment in complex, real-world environments without direct operator control.  Capable of automating a range of commercial-grade equipment – everything from industrial floor care machines, to medical equipment and forklifts. Embedded into trusted, brand-name, floor care equipment, EMMA is optimized for safety and designed to work alongside human teammates.   How it Works Manufacturers integrate Brain Modules into their branded equipment. Customers purchase Brain-enabled equipment from manufacturers. Customers activate Brain Corp’s monthly service to automate their equipment.    Autonomy by Brain includes: Remote monitoring from our Robot Operating Center (ROC), a command center staffed by Brain Corp Technicians with integrated field support.  Fleet management analytic reports that allow customers to manage key performance indicators.  Streamlined field service that includes automatically deploying support when maintenance issues arise.  ICE RS26 A global company that develops specialized equipment for the industrial and commercial cleaning industry, International Cleaning Equipment (ICE) prides itself on bringing best-in-class technology to its customers across the United States, Europe, and Asia. The collaboration between Brain Corp and ICE allows for a pooling of breakthrough technologies including lithium ion batteries and automated driverless technology. NSS eForce Burnisher A.I.  With more than 100 years of cleaning industry experience, NSS Enterprises is known for helping its customers maximize productivity and increase efficiency in the cleaning process. By partnering with Brain Corp, NSS is able to introduce advanced vision-based navigation technology to its customers, which range from cleaning contractors to facility management teams. NSS eForce Scrubber A.I.  With more than 100 years of cleaning industry experience, NSS Enterprises is known for helping its customers maximize productivity and increase efficiency in the cleaning process. By partnering with Brain Corp, NSS is able to introduce advanced vision-based navigation technology to its customers, which range from cleaning contractors to facility management teams. Max Ride 20 Scrubber  Minuteman International offers commercial and industrial maintenance products for the cleaning industry. Their range of products include walk-behind and ride-on auto scrubbers, floor machines and battery and propane burnishers. A company that prides itself on understanding the wants and needs of the industry and providing innovative solutions, Minuteman’s partnership with Brain Corp will allow the Illinois-based manufacturer to automate its Max Ride 20 Scrubber +MORE

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Warehouse Automation

IAM Robotics

IAM Robotics Has Built the World’s First Mobile, Autonomous Piece Picking Robot Mobile Picking Robot: Introducing Swift, an autonomous robot that navigates your warehouse aisles to pick products or retrieve goods. Online grocery shopping is poised to take off. Automation is making it cost effective for grocers, and morme importantly, consumers are finally ready to adopt online grocery shopping on a larger scale. Grocery items have a high percentage of SKUs that can be easily picked by our robots. Race past your competition and delight your community of e-grocery shoppers with IAM Robotics solutions. +MORE

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Virt Walkthroughs for Retail

Virt

Virtual walkthroughs are a great tool to market your retail experience online and in VR, but creating VR content is a time-consuming and expensive process.  At Virt, we've figured out a way to create environments that feel 3D at the cost of 2D, by using 360-degree video rovers. We provide the full end-to-end service, scanning your space, hosting it in the cloud, and giving you a web-based Virt walkthrough player to embed directly in your existing website. +MORE

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Dynamic Shopper Intelligence

DS-IQ

The DS-IQ Marketing System™ Supercharged digital marketing powered by context to anticipate shopper needs. ShopperGraph™: Discover and predict the best shopper, store, event, and product that match your needs. Our ShopperGraph™ framework uses predictive analytics to correlate and leverage thousands of historical and situational data variables that affect shopping patterns at any given moment. Relevance Engine: Add personalization and localization to your digital marketing ecosystem. Deliver contextually relevant messages via any channel: email, social, online, mobile or in-store signage network. Our system seamlessly integrates into your existing applications via APIs. Campaign Manager: Activate automation and machine learning for message optimization across digital media channels. Smarter campaigns get smarter as DS-IQ programmatically instructs and adjusts in real-time for what’s working best. Holistic reporting provides a clear picture of results. +MORE

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Advanced Content Personalization Technology

LimeSpot Solutions Inc.

LimeSpot is an eCommerce Conversion AI that helps online stores increase their revenue by delivering a unique personalized experience across different channels. +MORE

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OSHbot

Fellow Robots

Retail Robotics is an exciting and fast growing new market and Fellow Robots is at the forefront. Advances in sensors, wireless networking, voice recognition and design prototyping are enabling us to build the smart retail robots that can autonomously navigate through stores, help communicate with customers to understand what they need and locate it quickly. OSHbot incorporates the latest of these advanced technologies. The robot understands and speaks multiple languages. For example, a customer may say “I am looking for a door knob”, OSHbot will provide product information to the customer and guide them to its location on store shelves. +MORE

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DinnerTime

DinnerTime

Serve up some stress-free happiness at your dinner table—with the incredibly powerful DinnerTime meal planning solution we’ve built to satisfy your tastes, your family, your budget, your dietary goals, your schedule and your lifestyle.  How it works You’ve never experienced meal planning personalization like this. You’ll get delicious recipes (automatically using on-sale ingredients at your selected grocery store) that fit your personal preferences: Nutritional goals Number of servings Time to prep and cook Budget Skill level Dietary restrictions (allergies, religious, health, etc.) Personal tastes And so much more… +MORE

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Aisle Ahead

Aisle Ahead

Solutions for Retailers Connecting grocery retailers to shoppers is our expertise. We’ve created a variety of solutions to assist in every part of the digital shopping experience, with the goal of building loyalty through personalization and innovation. Our platform turns your existing website into a single online shopping, loyalty, and customer destination—not just another online store.  CMS & Product Management Our CMS & Product Management platform has a list of functionalities that are impressive, to say the least. This feature is completely customizable and allows you to be as hands on or hands off as you prefer. We and our partners take care of the essentials and manage data so you can focus on your day-to-day.   Digital Commerce We bring everything together under one integrated platform so you can offer your shoppers real time access to shop your stores.Customers can also manage their loyalty accounts, clip digital coupons, view circulars, and create shopping lists. We create a shopping destination that is tailored to your brand, your systems, and your partners. You can upsell, cross-sell, and personalize your website with intelligent targeting, recipes, and content. Personalized ecommerce based on in-store purchases, behavior, and intelligent targeting Open architecture for your partners, marketing, and IT teams Completely integrated and connected with your systems and partners, from planogram and loyalty, to couponing and payment processors Secure, reliable, and proven to drive your enterprise ecommerce strategy  Shopping Trip Planning Your website visitors go to your site to view circulars, find coupons, check loyalty, or find meal inspiration. Everyone needs a plan before making purchase decisions, and we provide an ease-of-use portal where customers can find recipes, view items, find sales, and more. With functionalities like our custom “drag and drop” feature, customers have a unit where they can utilize a number of planning tools that are accessible and easy to use.  Personalized Marketing Tools We offer a range of personalized marketing tools that can drive targeted campaigns across any channel. We have the capability to create multi-channel campaigns based on in-store purchases, online behavior, and shopping history, and formulate personalized circulars, flavor profiles, and more. Using big data analysis, we can do things like develop targeted email and SMS campaigns that are engaging and act as an extension to your website and circulars, provide you with the ability to send personalized messages to your customers, we can even supply your customers with targeted recipes on receipts after checkout.  In-Store Fulfillment (ISF) Our tablet/smartphone interface allows your employees to fulfill online orders with live in-store fulfillment tailored to their jobs. This omni-channel platform allows you to provide a personalized shopping experience for your customers and differentiates you from the competition. Consumers encounter excellent customer service from back and forth communication, increasing your brand loyalty and brand image.  Meal Kits & Recipe Collection As competition continues to be aggressive and the industry progresses rapidly, it’s inevitable that it’s simply not enough to be on the same level as your competitors—you must be one step ahead. Customers are continuously looking for meal solutions that are convenient, affordable, and easy. We allow you to offer these solutions to your customers who are actively seeking opportunities to make their lives easier. We not only put you on the same playing field as your competitors, we help you hit home runs. Solutions for Brands  As a brand, you want to maximize your reach and capture your audience where they’re searching and shopping. Here’s where Aisle Ahead helps you increase your exposure and gain more loyal customers. We partner with you to understand your audience and branding needs and develop strategies across the web and mobile space that are guaranteed to bring your brand success. We help you reach your consumers throughout each phase of the decision-making process. Our range of offerings allow brands to expand their reach to consumers while they’re planning their meals, all the way through their purchase at the grocery store. +MORE

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Gatik

Gatik

Autonomous Vehicles For B2B Short-Haul Logistics +MORE

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Vue.ai

Vue.ai

INNOVATIVE AI SOLUTIONS FOR ALL YOUR RETAIL TEAMS End-to-End Retail Automation  Our platform intuitively connects every step of your customer’s journey. We can help you create amazing, meaningful and personal interactions with your customers. How, you ask? We give you an easy, efficient way to improve the cognitive functions of your systems across product digitization, merchandizing and decision making across your workflows. This means that your retail teams can leave the mundane tasks to AI and automation and focus on building world-class brands, save time and money, increase brand loyalty and strengthen relationships with your customers. By incorporating Vue.ai’s products into your networks, you have a ‘360 Vue' across all different departments and functions.   ONE PLATFORM THAT AUTOMATES Catalog Management Extracts product data using image recognition and attributes products in detail. Merges inventory data with user behavior to plan, manage and forecast inventory.  Visual Merchandising Feeds data across channels, to showcase the right product, with the right styling at the right place, to the right cohort of users. Customer Journey Personalization Integrates user behavior data to product data and personalizes across channels and feeds all the information to all decision makers.  SOLUTIONS VueTag CATALOG MANAGEMENT Tag your products with AI. Automatically generate titles and descriptions. Save time and money with automation.  OMNICHANNEL PERSONALIZATION  Vue Commerce Visual style-based recommendations. End-to-End, real-time, dynamic personalization. VueStyle AI-based styling and outfitting. An AI stylist for every customer persona you have. VueFind Image Recognition powered personalized search engine. Personal style focused discovery and experience. VueMail Real-time, dynamic email personalization. Visual-style based content and products in email. SOCIAL MARKETING AUTOMATION VueStudio Instantly monetize your video and visual assets by making them shoppable. Get a head start with shoppable videos and learn how you can turn passive viewers into engaged customers.   VISUAL MERCHANDISING AND STYLING VueModel  ​Let AI generate your human models reducing cost per product and time to market. Personalize model skin tones, body types, and more for each shopper. +MORE

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Sensei™

Sensei

This is the future of retail. Empowering all existing stores to be autonomous and check-out free.  State of the Art AI and Computer Vision Technology  Autonomous Checkout Stores  Easy Check-in Unlock a seamless shopping experience A  simple scan of our app lets your customers open the doors to the future of retail. From now on, every individual shopping experience is transformed into a customer journey that you can customise and improve.  Simple Shopping The in-store experience perfected Products are automatically added to each customer’s virtual basket as soon as they are picked up. Just as they are removed if they are placed back on the shelves. Let your users experience retail with no friction, no hassle and no scanning.  Ultra-fast Check-out Buying (and selling) has never been easier Convenient, with no queues and no time wasted: this is the shopping experience your customers dream of. Free from the need for cash or card, checking out is even easier than checking in. +MORE

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Shopper Intelligence

Shopper Intelligence

Shopper Intelligence is the only international benchmarking system built on what shoppers think, want and do. Subscribe to our database of powerful, ongoing performance indicators compared at country, channel, retailer, category and brand level, updated quarterly that improve promotional efficiency, build persuasive proposals, and inform credible joint plans for growth. +MORE

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Alphabot

Alert Innovation

Alert Innovation is proud to introduce the Alphabot® Automated Storage and Retrieval System (ASRS) and Automated Each-Picking System (AEPS), the most capital-efficient and broadly scalable design of each of these solutions ever developed. At the heart of Alphabot technology is a mobile robot unique in its ability to operate in all three dimensions within a multilevel storage structure. A fleet of these robots operates within a given system under control of a single Master Control System (MCS). In an Alphabot ASRS, the bots are the only moving part—there are no lifts, conveyors, or any other material-handling mechanism—hence the capital-efficiency.  The addition of a highly innovative picking workstation creates the world’s most advanced “goods-to-picker” each-picking technology in which the bots themselves flow product and order containers through these workstations, where pickers transfer eaches from product containers to order containers. Since the robots move vertically, workstations can be arrayed at multiple vertical elevations, enabling unprecedented space efficiency in high-throughput systems. Alphabot technology makes possible a new-type of supermarket featuring automated-service rather than self-service, which we believe will become the next paradigm in food retailing. Our name for this type of supermarket is Novastore.   ROBOTS (BOTS): Like a conventional shuttle robot, Alphabot robots operate within a storage structure, running linearly within storage lanes on rails that are also the beams supporting stored containers (totes) of products to be picked. Also like shuttle robots, Alphabot robots transfer totes between their payload bays and storage locations. Unlike a shuttle robot but like many other mobile robots, an Alphabot robot can travel in x/y horizontal dimensions on a planar surface such as a floor or deck. However, unlike any other robot on the planet, an Alphabot can also move itself vertically in the z-dimension to any elevation within the structure and then transition back to moving horizontally at that elevation. It is a true “transformer” robot: at any vertical elevation, the robot can transition between being a mobile robot and a lift, or vice versa. In comparison to conventional shuttle-based ASRS and AEPS solutions, then, the Alphabot performs all of the transfer and transport functions of not only the shuttle robots, but also the lifts and conveyors, and the picking workstation mechanisms as well. It is this capability which enables Alphabot to be so capital efficient and so broadly scalable from very low-volume to very high-volume systems. Alphabot robots have their own vertical-drive mechanism which engages with vertical tracks, or "towers" in the structure to move the robot from one elevation to another, and a wheel-retraction/extension mechanism that enables it to transition between vertical and horizontal modes at any point and travel horizontally at any storage or workstation level.  The robot transfers totes between its payload bay and storage-rack locations using a very simple mechanism that has a single drive motor, without any telescoping mechanisms or additional actuators typically found on other robots (like shuttle robots). This design is both less expensive and more robustly reliable than those competitive designs. One other noteworthy feature of the Alphabot robot is its energy-storage subsystem that uses supercapacitors instead of chemical batteries. Supercaps charge and discharge far more quickly than batteries, have much longer useful lives (literally millions of charge cycles), and suffer no loss of storage capacity in low temperatures (compared to significant loss in chemical batteries). The reduced power density of supercaps compared to chemical batteries doesn’t penalize Alphabot because bots recharge while they climb and descend towers, which they must do on every trip. Since not very much energy needs to be stored, relatively few supercaps are needed. Alphabots are thus capable of operating at 100% duty cycle during peak demand periods, and there is no expense for battery replacement, so total cost of ownership is significantly lower than with chemical batteries.  STRUCTURE: There are four forms of structure within which the bots operate within an each-picking system: (1) storage modules that hold totes in storage, within which the bots move linearly and at relatively high velocity, (2) tower modules containing vertical tracks with which the bots engage to move vertically, (3) decks on which bots move two-dimensionally to access aisles and workstations, and (4) picking workstation modules in which bots present totes to pickers who transfer eaches from product totes to order totes. Aisle and tower modules are assembled quickly and precisely at ground level through the use of assembly fixtures, and are then raised into place, stacking one on top of another. The entire structure is thus erected very quickly and with high dimensional precision.  WORKSTATION: The picking workstation takes advantage of the robot’s vertical capability by having it enter the workstation from a lower deck, ascend into transfer position in front of the picker, and then exit to an upper deck. This design allows for a high rate of flow of robots and totes through the workstation, as well as nearly ideal ergonomics for the picker. Ultimately, this enables the system to achieve sustained pick rates of 800 or more picks per hour. To ensure accuracy, the workstation controller uses an overhead projector to illuminate both the pick and put locations (pick-to-light and put-to-light), and sensors detect the location of the picker’s hand when making a pick or a put. Since robots are instructed to move only after the picker’s hand clears a tote, the picker effectively controls the flow of robots with the motion of his/her hands, usually without even being aware of it. MASTER CONTROL SYSTEM: The most complex part of the Alphabot system is the Master Control System (MCS) software. To accelerate our development and reduce technical risk, Alert Innovation has licensed from Romaric Corporation the source code for the Romaric Automation Control Engine (RACE TM). RACE is a field-proven software system used primarily to control automated semiconductor factories, and by licensing the source code we have been able to adapt it to create the MCS for our Alphabot technology. MCS is responsible for processing all orders, scheduling all bot tasks, managing all bot moves to optimize flow and throughput while preventing collisions between bots, and interfacing to the world outside of the system. +MORE

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Puzl

Puzl.ai

Supermarket Automation Solved We are defining the bleeding edge of how robots think and supermarkets automate. The Puzl Retail Application. We’ll Pay You to Automate Your New Item Application Process! The New Vendor/New Item application process is one that everyone loves to hate.  Manual, mind-numbingly repetitive, a massive time sink, and ultimately extremely costly to vendors and retailers alike, the process hasn’t changed since the 1990s. Now, there’s a better way!  Puzl has automated the entire process, saving everyone massive time and money, while accelerating their speed to market. Even better, the Puzl Retail Application opens up a whole new world of data that helps the whole industry become more efficient. And best of all, not only is the Puzl Retail Application entirely painless to integrate into retailers’ ERP systems, but we’ll actually pay retailers up to $30,000/store/year to join our platform.  Introducing the Puzl ID. Think of It as the Barcode for the Robot Generation. What is a Puzl ID? A Puzl ID is a way for FMCG manufacturers, distributors, and supermarkets to partner together to ensure that the retail environment is optimized for robotic automation. The Puzl ID fills in the visual data gaps that robot manufacturers face in enabling supermarket automation. At present, robot manufacturers are ready with hardware systems, but they lack well-categorized, 3D, and 360° visual data to train AI systems. With the Puzl ID, this issue is resolved on a global basis. Manufacturers or distributors simply register each SKU they produce in the Puzl ID database using a quick and easy application process. The process requires key additional pieces of visual data that Puzl’s Core AI engine then transforms into robot ready intelligence. With the Puzl ID, the promise of robotic innovation in supermarkets becomes real.  Introducing the Puzl ID. Because Supermarkets Shouldn’t be the Only Ones Benefiting From Supermarket Automation.  The Puzl Core AI Platform. The World’s First AI Processing Platform-as-a-Service for Robots. For robot manufacturers, the most risky, costly, and time-consuming aspect of bringing robots into the human mainstream is building and training artificial intelligence systems that are highly accurate, blazing fast, and constantly expanding. This is exactly what we do. Introducing the Puzl Core AI Platform – the world’s first AI processing platform-as-a-service for robots. Now you can focus on what you do best: building world-class hardware. And as for the AI, the Puzl Core AI Platform has got you covered. +MORE

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ContentSquare

ContentSquare

Contentsquare helps you understand how and why your users are interacting with your app, mobile and websites. Solutions for All  While SaaS products are usually offered with minimal capabilities beyond a single functionality, Contentsquare offers more encompassing behavioral insights platform. It helps you get more ROI from a variety of platforms, as it supports integrations and understands the specificities of each platform.  Through the prowess of our UX analytics software, we can help you meet your conversion goals with all the tools you’ll need to understand customer behavior and carry out focused optimizations.  Our robust suite of solutions spans across device types, access points, integrations and compatibilities. Tailored for a broad range of businesses, our solutions provide unique insights for the unique needs of each industry. They also empower a host of positions in each of our covered verticals, not just those seasoned in data analysis.  Mobile & Desktop Delve into highly visualized customer journey analytics, zone-based heatmaps, AI insights and much more. Understand digital consumer behaviors on desktop and mobile.  CS for Apps Be prepared for a mobile-first world. Explore all of your visitors’ behaviors on your mobile app, with KPIs specific to apps.  CS Live The first in the SaaS sphere, our pioneering technology comes as a Chrome extension that gives you instant data on a variety of metrics. With this plugin, you’ll see all the metrics overlaid on the elements of any page of your website.  Ecosystem Integrations We proudly stand by understanding how and why your visitors interact with your site in a particular way. But that doesn’t mean you have to stick with us, as we enhance UX analytics via 3 different integrations. You can integrate our system with other heavy hitters in the analytics field.  UX Performance Center Save yourself the time and capital by focusing on what matters most. Our performance center is AI-powered, sending you alerts and recommendations most pertinent to the well-being of your site. Our machine learning based insights show you the top priority issues to address. +MORE

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Tompkins Robotics

Tompkins Robotics

Tompkins Robotics, a business unit of Tompkins International, is focused on the robotic automation of distribution operations. Our primary system t-Sort consist of autonomous mobile robots that sort a wide range of items and parcels to consolidation points. t-Sort is the world’s first portable, automated material handling sortation system that is creating a huge paradigm shift in the supply chain and how the basic distribution function of order fulfillment is accomplished. We continue to expand this core system with complementary robotic systems to automate processes in fulfillment operations. Our systems maximize performance with mobile, scalable, flexible, and portable robotics solutions. We create profit and value for our clients; making them more agile and adaptable to the highly dynamic changes in the marketplace.   t- Sort Solution Revolutionizing Unit and Parcel Sortation The t-Sort system performs much like a tilt tray or crossbelt sorter. However, the unique and exciting difference is it uses free moving, independent robots. This is the equivalent of having a tilt tray with no track allowing each robot to travel to any divert or induction station independently along the shortest path. This greatly enhances efficiency to maximize your operational capabilities. Robots, chutes, and induction stations can be added modularly at any time with no interruption or downtime. An additional robot can be added in seconds to increase capacity. A unique feature is that the system can be purchased on a seasonal or annual basis deferring the capital investment and fully utilizing the asset at all times. This is unlike a traditional sortation system that one buys for their long-term growth plan, purchasing excess capacity that may be underutilized for years. A typical installation takes only four to six months to go-live. A truly game changing aspect is the system is completely portable and can be relocated to a different space over a weekend. +MORE

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evoke-creative

Evoke-Creative

We design and manufacture interactive digital solutions including both hardware and software for self service kiosks, digital signage, ticket machines, interactive touchscreens, self check-out machines, and large format video walls. Since 2003 we have been at the forefront of interactive digital technology and are proud to work with some of the world’s biggest brands. With unparalleled design and manufacturing expertise, we are your complete end to end digital project partner. We deliver roll outs of the highest quality to locations all over the world and have the experience and capacity needed for your digital transformation. New for 2019 we offer a range of standard hardware and software. The ev serv 15, ev serv 27 and ev duo are part of our new range of standard products – customisable to deliver your customer experience goals and transform your customer journey.  The EV Duo and EV Duo-slim are a family of versatile, modular self-ordering kiosks, engineered to deliver maximum impact by integrating a high level advertising screen in addition to the interactive browsing and ordering screen. Both designs are fully customisable to compliment your brand with a range of optional components and colours. The EV Duo can be either wall mounted or floor standing due to its large self-supporting footprint, whilst the EV Duo-slim can be simply wall mounted. Both models have the option to add a bright integrated top screen – commanding attention, driving customer interaction and increasing the impact of promotional messaging. The EV Duohas the option of a lower back lit brand panel to further attract attention. The EV Duo and EV Duo-Slim design accommodates all popular global card payment systems and the interchangeable panels allow the future integration of peripherals should requirements change. These include options for ADA/DDA accessibility devices as standard. All the components used within the EV Duoand EV Duo-Slim are industrial spec and proven in the field as part of our numerous ongoing client projects so you are guaranteed quality and performance in the most demanding environments. Our software platform Core & Connect ships with the EV Duo range as standard, giving you an out the box self-ordering platform with Realtime monitoring, reporting and proactive product management using Intel VPro. +MORE

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Hease Robotics

Hease Robotics

HEASY KIOSK REINVENTED Heasy is a mobile and autonomous robot kiosk designed for public areas. Always located in the best spot and supported by its elegant and friendly design, Heasy generates 20 time more interactions compared to static kiosks. Open and connected, Heasy is an attractive interface to play with your existing digital assets or to easily build new experiences.  +MORE

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