Consulting

Cleveland Research Company

Cleveland Research Company

Cleveland Research Company is an independent equity research firm headquartered in Cleveland, Ohio. We pride ourselves on a disciplined research process that has us regularly engaged with the companies we cover. We are focused mainly on uncovering inflection points via rigorous digging in the channel. We limit the distribution of our proprietary research and findings to 125 of the largest institutional investors in the US, a discipline which allows us to provide a high level of service to our partners. Our firm is comprised of intellectually curious, highly motivated individuals who are all striving to build the best equity research firm in the business. +MORE

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Brand View

Brand View

Brand View is the leading global provider of price, promotion and online product positioning analytics. We enable our clients, retailers and suppliers, to measure and manage their price position, communicate this to shoppers, and increase their digital presence and ecommerce performance.  PRICE Daily Prices and Promotions Brand View Daily Price and Promotions seamlessly integrates daily data from online retailers, a wide array of bricks and mortar stores and your own data into one report – enabling you to review price across competitors based on today’s prices. Gain a clear understanding of overall price increases and decreases and which retailers, brands and SKUs have driven these changes.  Pricing History Brand View Pricing History captures data every day, enabling you to review pricing trends over time. Discover how competitor prices have moved weekly and monthly, and review pricing and offers from a historical perspective. The data structure offers unlimited access to pricing history. Analysis at different levels of the hierarchy enables you to monitor price inflation and the impact of promotions.  Price Index Brand View Price Index allows you to easily identify your price position versus competitors from a total business down to category level. Drilling down through the hierarchy shows where the variances occur and the extent to which your prices are off strategy.  Strategic Pricing Brand View Strategic Pricing displays product assortment within a category across retailers. Items can be benchmarked at a specific retailer and compared to others to highlight significant price variation. Pricing ladders emphasize gaps and pave the way for price changes or new product development.  Email Alerts Brand View provides automated email alerts to keep you instantly updated to when competitors have implemented price changes, launched new products, changed promotional strategies, or failed to retain product stock. Alerts can be emailed on a daily, weekly, or monthly basis to provide valuable insight and ensure you maintain a competitive edge.  Price Manager Brand View Price Manager enables retailers to define pricing rules versus key competitors across all channels of their business. Each product, both contextual and competitive, is checked in real-time and products that do not comply with pricing strategy rules will be flagged to the relevant Buyer to change price. After review, these price changes can be automatically delivered to internal pricing change systems.  PROMOTION Promotional History Brand View Promotional History enables retailers and manufacturers to evaluate levels of promotional support taking place in the market. Compare promotional trends at a brand, manufacturer or retailer level. Analyze levels of support provided by manufacturers with retailers and the promotional mix.  Promotional Scorecard Brand View Retailer Promotional Scorecard makes comparing promotional support against competitors quick and simple. Immediately understand the percentage of the product range on promotion, the different mix of promotional types employed, and the depth of discount versus other retailers.  Promotional Calendar Brand View Promotional Calendar allows you to view a history of promotions in a clear, easy-to-understand format to aid planning of future activity. See if your competitors have continually promoted at the same level of discount, or whether this has recently increased. Track when a retailer has promoted in the past and whether this has had any impact on your promotional uplift. Identify when to best counter-promote your own products with year-on-year reporting. POSITIONING  Compliance Brand View Compliance enables you to instantly review how your products are being communicated across retailers’ sites – audit the completeness, accuracy and presentation of your product information on any given day, or trended over time. Review the score of your products by store and identify why and how they are not complying.  Search Placement Brand View Search Placement ranks your products against competitors for key search terms by category or online store. You can use the results to optimize your search ranking to improve product visibility, consideration and conversion.  Category Placement Brand View Category Placement provides detailed analysis of your products’ online category shelf placement, against competitors, based on a retailer’s site structure and taxonomy. Use the results to optimise your online product placement, improve category performance, product visibility and sales.  Reviews & Ratings Brand View Reviews & Ratings enables you to analyze product reviews across multiple retailers regardless of the review and rating source. Evaluate reviews against equivalent competitor lines and identify inconsistencies across stores. SCORECARD  Scorecard Brand View Scorecard enables manufacturers to benchmark, report and effectively manage their online performance. The customised, KPI-led scorecards deliver targeted, actionable insights to Global Directors and regional Operational Teams for continually improved online performance. ONSITE 2  Brand View OnSite 2 Brand View OnSite 2 is a browser extension that makes it easy for retailers and manufacturers to monitor and react to competitors’ pricing and promotion strategies. Review how your products’ pricing and promotion strategy compares against competing stores while browsing your own website or a competitor’s. +MORE

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A.T. Kearney Management Consulting

A.T. Kearney

A.T. Kearney helps your company transform from within, continually accelerating your momentum to stay ahead of marketplace disruption. Momentum demands energy and discipline. Constantly pushing the envelope. Stretching the imagination every day, rather than every few years. The reward? Market-leading performance. And a practical alternative to gut-wrenching strategic transformations.  While other elite management consultancies strive to be detached, analytical, and formulaic, A.T. Kearney consultants are collaborative, personable, and entrepreneurial. We immerse ourselves in your company to gain deep insight into your operational and strategic potential, working with you to co-create solutions specifically for you.  For us, the thrill lies not in demonstrating that we are the smartest people in the room, but in infusing your company with a fresh sense of purpose and the capacity to nimbly adapt, measurably improve, and substantially outperform.  Explore how A.T. Kearney helps client companies achieve breakthrough improvements in the short term, while significantly raising their performance trajectory long term.  RETAIL We help our clients develop forward-looking solutions to meet today's unprecedented challenges.  Digital and Multichannel Excellence  Cost Transformation  Category Management  Growth Strategy and M&A  Operations and Supply Chain  Procurement  Organizational Performance +MORE

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Edgeverve An Infosys® Company

Infosys Ltd.

Infosys Nia  Infosys Nia is an Artificial Intelligence platform which collects and aggregates organizational data from people, processes and legacy systems into a self-learning knowledge base and then automates repetitive business and IT processes, freeing up human effort to solve higher-value customer problems that require creativity, passion, and imagination. Infosys Nia expands the scope of the first generation AI platform beyond Information Technology simplification and optimization; and allows our clients to leverage AI to drive transformations in their core business. Our clients have used Infosys Nia to leverage their organizational knowledge, generate deep insights and discover opportunities to optimize, simplify, and automate complex business processes. DATA PLATFORM An open source advanced data analytics and machine learning platform that enables businesses to operationalize their data assets and uncover new opportunities for rapid innovation and growth.  KNOWLEDGE PLATFORM A platform to capture, formalize, and process knowledge and its representation in a powerful ontology based structure that allows for the reuse of knowledge as underlying systems change.  AUTOMATION PLATFORM A platform that brings together Robotic Process Automation, Predictive Automation and Cognitive Automation   AssistEdge Robotic Process Automation is now also a part of Infosys Nia​   AssistEdge Robotic Process Automation  AssistEdge Robotic Process Automation is an end-to-end service for building and implementing RPA. It provides integrated software robots to automate any high-touch, repetitive processes. It also provides assisted automation for processes which need manual intervention. When one of the largest European chemical manufacturers, with more than 20,000 employees in 50+ countries, wanted to streamline their Procure-to-Pay and Hire-to-Retire processes, they chose AssistEdge Robotic Process Automation as their sole partner in their automation and service modernization journey. AssistEdge  AssistEdge is an award-winning, scalable automation platform that helps enterprises modernize customer service, improve business processes and enhance operational productivity. When one of the largest retailers in the U.S. wanted to clear a backlog of more than 150,000 invoices and streamline its credit memo process, it took to automation. AssistEdge cleared the backlog in 3 weeks and provided a 75% improvement in cycle time. TradeEdge  One of the primary institutional voids in the emerging markets is the low penetration of organized retail – a key channel for product distribution in the developed markets. However, nearly 90% of sales in the emerging markets is driven by complex distribution networks comprising thousands of distributors and millions of small retailers To win in the emerging markets, global executives need a solution that provides insights – from distributors to consumers – across the distribution chain, and accelerate growth. TradeEdge is the best insights-driven sales platform for global brands to accelerate profitable growth in the emerging markets ProcureEdge  ProcureEdge is a next-generation intelligent procurement platform that enables continuous value discovery and realization across Source-to-Pay through automation. From spend analysis (and classification), procurement processes (PR to PO) to invoice processing, over 90% of non-strategic S2P transactions can be automated giving you more time for strategic work. ProximityPayEdge  ProximityPayEdge is a product which enables digitization of credit/debit cards on mobile devices and allows consumers to pay in stores, by tapping their mobile devices on point-of-sale (POS) terminals. It utilizes Host Card Emulation (HCE), tokenization of cards, and Near Field Communication (NFC) for payment transactions and provides a highly secure, next-gen in-store payment solution to banking clients. CreditFinanceEdge  Competitive pressures, rising operational costs, and stringent regulations are key challenges that lenders have to contend with. In addition, legacy systems might just be constraining the scope and scale of your business further. To succeed in this market, enterprises need a solution that provides flexibility, digital experience, and global capabilities. CreditFinanceEdge is your one-stop loan management platform that equips lenders, servicers and asset managers deliver differentiated value to customers while maintaining high operational efficiency and regulatory compliance. It helps enterprises manage multiple credit types and asset classes through the complete loan lifecycle.   EdgeVerve Blockchain Framework for Financial Services A permissioned ledger that allows banks to rapidly deploy blockchain-based services for various business needs. Blockchain enables secure peer-to-peer transactions that can be verified without any centralized authority using a distributed ledger technology in a permissioned network. This technology fundamentally challenges the operating principles underlying banking transactions and book-keeping, making it arguably the greatest disruptor to the global financial system in a generation.  AssistEdge Robotic Process Automation  AssistEdge Robotic Process Automation is an end-to-end service for building and implementing RPA. It provides integrated software robots to automate any high-touch, repetitive processes. It also provides assisted automation for processes which need manual intervention. When one of the largest European chemical manufacturers, with more than 20,000 employees in 50+ countries, wanted to streamline their Procure-to-Pay and Hire-to-Retire processes, they chose AssistEdge Robotic Process Automation as their sole partner in their automation and service modernization journey. Infosys Information Platform (IIP) The Infosys Information Platform (IIP) is based on open data architecture and gives you elastic and rapid data-processing capabilities, better data visualization and intelligent data analytics so you can make faster and more accurate business decisions. IIP is an industry-leading data and analytics platform that helps enterprises leverage their data assets for innovation and enhance business growth. The solution integrates easily with proprietary software, allowing you to maximize value from existing investments. This collaborative platform enables data engineers, data analysts and data scientists to leverage in-depth expertise across business domains and verticals. IIP can be deployed with ease and without vendor lock-in. With IIP, businesses can scale and innovate with better data and newer applications in open source. +MORE

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VALO®

InnerWorkings

powering marketing execution for leading brands worldwide From concept to delivery, we help your brand scale new heights   When rolling out marketing campaigns, Fortune 500 companies face a maze of players that dilute brands, weaken accountability, and waste limited resources Our global technology is fluent in many languages and currencies. With VALO, we match 130,000 users with 10,000+ of the best suppliers around the world. Our clients benefit from one-click ordering, social network sharing, and access to 4.5 million historical records. The result: a revolutionized marketing supply chain. +MORE

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AB Tasty

AB Tasty

AB Tasty is an all-inclusive tool for website and conversion rate optimization, personalization, user engagement, and A/B and MVT testing. We serve as your digital lab, equipped with all the tools you need to create quick experiments that will help you better understand your users and customer journeys. We help you make fast, data-driven decisions that don’t require technical resources.  AB Tasty is a SaaS solution that helps data-driven marketers to ease the process of A/B testing, personalisation and reengagement. +MORE

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4TelecomHelp & LightmyFIBER

4TelecomHelp & LightmyFIBER

When choosing a telecommunications consulting firm in a technology sector, your business should seek out a company that has the ability to offer top resources, yet is versatile enough to continually adapt to the changing industry. We are successful at both. Our services can be customized to fit any size company and any budget. Since 4TelecomHelp focuses exclusively on telecom management, we can offer high-quality services at a lower cost. +MORE

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CGI Group Inc.

CGI Group Inc

Your end-to-end partner in digital transformation CGI is one of the few global firms with the talent, scale and end-to-end services and solutions necessary to help clients succeed holistically. Our client proximity model fosters a deep understanding of clients’ businesses and strong relationships to build best-fit innovative digital solutions, supported by our global delivery model that brings forward industry and technology expertise.  Our services include: High-end business and IT consulting with a focus on digital Systems integration to connect legacy assets with digital business and operating models Transformational outsourcing to improve both how they run and change their organizations Intellectual property that acts as a digital business accelerator  APPLICATION SERVICES BUSINESS CONSULTING BUSINESS PROCESS SERVICES INFRASTRUCTURE SERVICES IT OUTSOURCING SERVICES SYSTEMS INTEGRATION SERVICES +MORE

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LifeNome

LifeNome Inc.

Artificial Intelligence & Genomics LifeNome’s DNA-Personalized Wellness Technology  The computational genomics platform used by LifeNome to generate your reports provides the most rigorous science currently available for genetics-based wellness. Variations in your genes (called SNPs) are what make you unique and different from others. They impact the way your body processes micro- and macro-nutrients, your muscles and joints structure, your skin characteristics, and many other wellness traits. LifeNome’s AI+Genomics Engine assesses the cumulative effect of multiple SNPs that may impact your wellness traits based on thousands of genetic studies, and provides you with state of the art predisposition likelihood assessment for that trait. Our algorithm analyses more genetic variations (9,000+) and reports more wellness traits (140+) than any other DNA-based wellness report. +MORE

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MJD - Digital Innovation Agency

MJD Interactive

Our clients hire us to research, design and build the world’s leading digital products, platforms and experiences. Our passion for design and technology is uniquely complemented with our desire to leave our chosen corner of the world a more optimistic, inspiring, joyful place.  DIGITAL PRODUCTS Digital Products are enhancing our physical world in ways we never imagined. This is making life better, easier, more educational, and more entertaining, all while bringing people closer together. We help our clients create these meaningful connections with products like mobile apps, web apps, virtual & augmented reality, and other emerging technologies. Our process for doing that is the magic.  DIGITAL PLATFORMS Digital platforms are the complex backbone of the digital economy. MJD helps companies research, plan, design and engineer enterprise digital platforms that manage content across all channels; connecting people and allowing organizations to run more efficiently. We specialize in making IT departments happy by making existing software systems play nicely together.  DIGITAL EXPERIENCES MJD helps our clients create digital experience wizardry. People come to us looking to “wow” an audience; educate or entertain small and large groups of people; craft personalized, one-to-one brand experiences; tell stories and inspire movements. We research, design and build experiences that deliver, for any screen, in any space. We can help you create experiences and interfaces that enhance customer encounters with your products, services or brand – all chances to increase loyalty, sales and affinity. +MORE

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Experience - Consumer Loyalty system through Biometrics and a Neural Network

Zegura

In an increasingly transparent operating environment, independent retailers must find innovative ways to advance the consumer experience as a means of competitive differentiation. The customer experience is the next competitive battleground. It's where business is going to be won or lost. It comes down to two things: being found and being remembered. When a business stands out in their market, their consumers can easily find them and, because they have differentiated their business, the consumer will remember them and return. We developed the only Biometric Consumer Loyalty solution in the world that incorporates 3-dimensional face detection to analyze and detect through a novel neural network. You will be amazed at the speed, accuracy, and scale at which it can perform. Thereby enabling real-time awards or recognition to loyal customers as they are seen by the system. Imagine being able to automate the experience of your customers by creating a series of events as they walk through the door. Take for example it is one of the customers birthdays that day. Logic says we would have already emailed them an incentive to come by. But what if when they were recognized at the door it would automate the digital signage to then communicate in bold bright letters HAPPY BIRTHDAY! Or maybe, in addition, to page a certain greeter to the door to verbally communicate HAPPY BIRTHDAY!     +MORE

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Tegla Tracker

Tegla Retail

The Tegla Tracker software leverages Augmented Reality to map brick-and-mortar retail environments and precisely track the position of shoppers. To track shoppers, we either harness shoppers or shopping carts with AR enabled phones. With limited invasiveness, automated data collection, and zero infrastructure overhead brands and retailers can gather powerful analytics with speed and precision. Leveraging the insights driven by the Tegla Tracker, clients have found opportunities to increase target shopper traffic in key areas of the store by 3X and increasing dwell time by 2X. +MORE

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HealthSource Marketing

HealthSource Marketing

HealthSource Marketing has been helping small to mid-size companies successfully grow their business since 1999.  Our personal approach along with our extensive industry knowledge and experience is what makes us so successful.  We treat every company as if it were our own and take pride and ownership in every product we sell. +MORE

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National Sales Solutions

National Sales Solutions

National Sales Solutions (NSS) is a leading provider of outsourced sales management, marketing and supply chain management.  We help clients launch new products, expand into new retailers, grow current sales or enter the U.S. market from abroad.  NSS serves most CPG retail channels, including Food, Drug, Mass, Club, Dollar, Beauty, Specialty, and major online retailers. NSS has a history of excellence in client service and integrity in business.  +MORE

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Morgan & Sampson USA

Morgan & Sampson USA

In order to be a success, we must keep up with the ever-changing technology of today’s business. We have motivated and successful sales representatives, and a supporting staff that turns their ideas into professional solutions that enable you to maximize your business. We have 37 sales representatives in 9 offices who are specialists in numerous category management roles. Our Northwest Office provides several programs for Costco Wholesale nationally and internationally. We have a program for selling products in, designing and building shelf trays, order processing, and in-store demos to full service distribution. With the internet’s explosive e-commerce websites, our sales people have dedicated themselves to providing excellent service with dot com’s headquartered within our respective territories. Our Customer Service department is located in our corporate headquarters. Customer Service is responsible for receiving and processing orders for the hundreds of retailers we support. +MORE

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Edgewood Consulting Group

Edgewood Consulting Group

Edgewood Consulting is committed to building sales, brand equity and profits for consumer packaged goods manufacturers and their retailer partners. To achieve these goals, Edgewood Consulting creates competitive advantage by combining classical packaged goods marketing and sales expertise while integrating consumer and shopper strategy, customer solutions and implementation support. We strive for excellence through seamless integration with your team, adding value in the way we conduct business with our clients, their retail partners and ourselves. +MORE

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DLH Consulting Services

DLH Consulting Services

There are several specific programs that we can offer your organization. However, just like every company is unique, every sales and marketing program needs to be tailored specifically to the nuances of the targeted market. The more likely scenario is rather than selecting one of the services listed below, we will work together to find a combination of elements that suits your needs. +MORE

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David Perrone & Associates LLC

David Perrone & Associates LLC

We specialize in helping small to mid-sized manufacturers and distributors launch and pioneer their products to the mass market. +MORE

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Customer Management

Customer Management Partners

Customer Management Partners (CMP) is a consulting firm dedicated to unlocking profitable customer growth for retailers by leveraging their customer data. CMP can: conduct a customer audit of your organization, deliver customer training to your teams on customer management best practices, or implement and run the customer management process in your company. CMP’s proprietary customer management business process supports all the activities needed to understand, plan and execute around customers. The approach brings a vision and a way to orchestrate the capabilities that deliver real change. “Finally! Customer Management Partners helps mid-market retailers turbocharge their customer focus by unleashing the power of customer intelligence to increase sales, strengthen margins, reduce costs, and grow the lifetime value of their customers"   - Gary Hawkins, Author of "Customer Intelligence" +MORE

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eCommerce Agency

Echidna

We are driven by understanding your business needs, passionate about data, and inspired by user insights. Echidna is an eCommerce agency that delivers end-to-end eCommerce solutions, from Design to Technology to Marketing. +MORE

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Advertising & Marketing Agency

Romeo Digital

Strategy: Pathways to success based on research, insight and communications know how. Content: We know how to create it. We know how to leverage it. We know how to tell your brand’s story. Inbound Marketing: Your brand has valuable things to say. We ensure your message is heard. Campaigns: We create (digital) campaigns that make brands stand out. +MORE

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Marketplace for Creative & Professional Services

Fiverr International Limited

What do you need done? Find it on Fiverr. Browse. Buy. Done. TRENDING COLLECTIONS: Choose from our most popular services GROW YOUR AUDIENCE: How to build a strong social following PROMOTE YOUR BAND: How to market your band on a budget BOOST YOUR RANKING: 6 ways to improve your site's ranking +MORE

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Food Industry Research

Technomic

Only Technomic delivers a 360° view of the food industry. We impact growth and profitability for our clients by providing consumer-grounded vision and channel-relevant strategic insights. +MORE

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Network Security - Unified Threat Management

North Country Business Products

Understanding network security can be complicated. Ensuring your network is secure from malicious threats shouldn't be. SonicWall TZ Series Business Firewall: The Dell SonicWALL TZ Series is the industry leading Unified Threat Management (UTM) firewall for small businesses, retail deployments, distributed enterprises, remote sites and branch offices. Dell's SonicWall solution provides high performance intrusion prevention, malware blocking, content/URL filtering and application control capabilities. Webroot Secure Anywhere - Business Endpoint Protection: Revolutionary Security. Ultimate Performance. Minimal Management. Webroot® SecureAnywhere™ Business — Endpoint Protection offers a revolutionary approach to endpoint malware protection, and it ranks higher in user satisfaction than virtually every other security software option. With almost limitless power of cloud computing to stop known threats and prevent unknown zero-day attacks, Webroot’s innovative file pattern and predictive behavior recognition technology works more effectively than anyone else. POWERVAR - Solutions for Power Quality: POWERVAR power conditioners combine surge diversion and noise filtering with a highly efficient low-impedance isolation transformer. Power Conditioners: Thanks to their low-impedance isolation transformer, you can trust these power conditioners to protect your sensitive equipment from the biggest problem for today’s computers: common-mode voltage, which can cause everything from equipment lock-ups to data losses and more. Ground Guard Power Conditioners: Ground Guard power conditioners provide networked systems with benefits beyond those of traditional power conditioning products. +MORE

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Security Solutions

North Country Business Products

Protect, Analyze and Improve Your Store Securities. Protect your customers, your assets, and your competitive edge with a Security Solution from NCBP. Stop employee theft with a digital video system integrated to your point-of-sale (POS) system. Search video by transaction details (voids, no-sales, discounts, sweet-hearting, etc.) and investigate all in a matter of minutes. Reduced theft is money on your bottom line. OpenEye Security Solutions: OpenEye is an innovator in the business of designing and manufacturing digital video recorders and surveillance equipment for the security industry. Dedicated to providing the ultimate customer experience through heroic customer service and support, OpenEye is known worldwide for quality products offering intuitive operation and ease of use. OpenEye Recorders: OpenEye manufactures a broad range of recording solutions from embedded analog recorders to enterprise level network video systems and everything in between. OpenEye recorders can be configured to fit a wide range of applications and scaled from one system to hundreds. Select from one of the powerful recording solutions or take advantage of our free pre-sales engineering and in-house technical support staff to create a custom tailored solution that is sure to make your next install a success. OpenEye Cameras: OpenEye offers customers a wide selection of camera solutions including analog, IP, PTZ, IR, auto focus, and high definition. OpenEye cameras save installers time and money by making installation easy with features like below ceiling service jacks, 3 axis gimbal positioning, IP installation kits, and our quick install adapter. Try an OpenEye camera today and see how easy your next install can be. Open Eye Reporting: OpenEye offers a wide range of software solutions to enhance your video surveillance installation. With applications for video analytics, remote/mobile monitoring, POS integration, recurring revenue, managed services, and command/control, we have the tools to make your installation a success. OpenEye software is compatible with all OpenEye recording solutions. SaleGuard Analytics Software: SaleGuard is a point-of-sale analytic software from OpenEye created to increase productivity, improve morale, promote efficiency, and raise your bottom line by saving your money which you might not have known you were losing The key to SaleGuard’s effectiveness is Exception-Based Reporting, along with a wide assoortment of reports, customizable alert options, and data search capabilities. With a wide range of Key Performance Indicators, SaleGuard provides you with focused, accurate information so you can make the best decisions for you and your business. LaneHawk Bottom-of-Basket: LaneHawk BOB is a loss-prevention solution that turns bottom-of-basket (BOB) losses into profits in real time. +MORE

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Retail Supermarket Consultant

Joseph Welsh Consulting

Providing solutions for your grocery business with our services: Joe The Grocer: Planning an event? Want something special? Need to motivate? You like Supermarket Jokes? On-site Projects: Joseph Welsh Consulting specializes in ‘On-site Projects’. We will travel to your store for a week, two-weeks, 11 consecutive days, or whatever you, the Retailer, need. Advertising Strategies: Simple question…Does your weekly ad do the job for you? If it is even a “thought” or “I don’t know” or “No”…. Crisis Management: Are you or your business in trouble? Problems with the warehouse, problems at the bank, or problems with your family or partners? “No Limit” Consulting: Our mission is the survival and growth of the Independent Retail Grocer. With that in mind, we are the “No Limit” Consultant. Store Evaluations: Joseph Welsh Consulting will travel to your store (no matter where), and preform an evaluation with immediate recommendations. Merchandising Overhaul: A re-set is a re-set. A re-tag is a re-tag. A Merchandising Overhaul is a re-map, new philosophy, and relaunch of your store or stores. Accounting & Statements: There is nothing more important to an Independent Retail Grocer than timely, accurate financial statements and reporting. If your decision making apparatus isn’t quick and accurate, how are you supposed to run the store? The truth is, you cannot. Family Transitions: What is the plan for the future? Multiple children or relatives in the business and you don’t know how to move forward? Concerned about tax issues, and how to “slowly retire”? Other Services: Most of the clients of Joseph Welsh Consulting participate in an “Consulting Agreement,” which is on-going. This gives you access to so much. +MORE

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Online Grocery Shopping; eCommerce Solutions

HometownGrocers.com

We provide valuable products and services to retailers, not just the hype of our competitors. We deliver genuine retailer value and true labor savings while increasing sales, not just words on a page. We deliver a smart solution at a fair price point, not just a lot of talk about how smart our solution is. We have everything our competitors have and much, much more. 30% of U.S. consumers are technology-averse or impaired.   We understand you still want to sell them groceries.  We do, too. We provide the tools to sell groceries to 100% or your customers.  Our competitors don’t. Customers can buy groceries from your store using: PC or MAC Tablets or any other web enabled device Their Smartphones Our toll-free staffed call-center (that 30% of your customers we just mentioned) You want your customers to have the same experience online as they have in your store. Again, so do we. That’s why our products will allow your customers to: Pay with food stamp benefits (EBT), credit and debit cards, personal checks and gift cards Build, view and order from their list of frequently purchased items or Last Order Enter manufacturer coupons during current order View and order from your digital circular (one of many circular formats we offer) Multiple methods of easily understood navigation: images, text and brands Build, modify and save their recipes and order the ingredients with a single click. View nutritional information, warnings, product descriptions and manufacturer information. Search for items using keyword, UPC or 24 different product attributes (gluten-free, etc.) View personal savings in your current circular based on purchase history Opt-in to email campaign that shows their personal savings and includes a link to your site Easily access all store specials (TPRs, Manager Specials, etc.) Easily continue shopping across multiple devices without losing order progress Access toll-free technical support 365 days including holidays (for consumers and retailers) Pay the price they see online. We maintain price integrity for the whole shopping experience. These are some among many features and benefits available to your customers through HTG, but we didn’t stop there. Loyalty program We have relationships with several loyalty providers and can integrate to your system seamlessly. Homegrown? No problem. We have our own loyalty program that supports six price-tiers per item per store. Percent off, dollar off, pay-with-points…however you want it to work is how we’ll set it up. Promo Codes Set up on demand. Want to advertise your specials? We’ll set up promo codes for you. Potent Cross-Merchandising With our unique cross-merchandising feature, you can hang all the digital clip-strips you want in your digital aisles. We offer an entry level, minimum-fee solution. Start selling groceries half an hour after you sign up online. We also have a flat-rate robust, mature solution that will provide additional sales channels and growth opportunities for years to come. HometownGrocers.com’s Express Shopper, a digital dashboard, is our order fulfillment feature that was designed for individuals with limited computer knowledge, to process multiple online grocery orders easily and simultaneously.  Express Shoppers features include: Minimizing store labor by allowing store personnel to shop, bag and checkout up to ten orders at one time in the store's aisles.  Reduces the total labor involved in the order fulfillment process to an average of fifteen minutes per order.  Saves the labor cost of baggers and checkers by eliminating the need to check orders out through the store's point of sale equipment.  Automatically updates the store’s inventory and accounting information in the store's point of sale and/or corporate systems.  Design to protect against sweet-hearting Integrates easily with the store's bookkeeping procedures and supports GAAP accounting disciplines.  Eliminates “bait and switch pricing” by assuring full price integrity for consumers.  Protects from governmental agencies that assess fines for price switching. Provides complete order information to customers.  If an item is substituted or is out of stock, notes are printed on the customer's receipt informing the customer what has occurred with the item.  Notes on the customer’s receipt indicate the savings for items on special and any electronic store- or manufacturer-coupons the customer received.  Conveniently identifies ingredient items for the recipes the customer ordered. Eliminates customers' concerns regarding why they did, or did not, receive an item.  Saves labor costs by eliminating customers' telephone calls to store to receive an explanation of their order. Has a "walk before run" concept that allows stores to start inexpensively. As the order volume grows, stores may add devices that increase efficiency and are cost effective.  The Express Shopper process initially starts with a paper-picking document.  As order volume grows, the store may choose to graduate to the ExpressPOS (Tablet) and hands-free scanners. Request a full demo to see why HTG is the clear choice for your ecommerce needs.   +MORE

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Inbound and Outbound Communication and Sales Solutions

West Corporation

STAND OUT WITH A BETTER BUYING EXPERIENCE You want people to buy (and continue buying) from your business, and we know that nothing inspires brand loyalty more than exceptional customer service. In a consumer-driven market, intelligent containment and communication solutions can help you deliver multi-channel care that lives up to your brand’s reputation throughout the buying process — from promotion and purchase, to loyalty programs and account management, to shipping and satisfaction guarantees. High-touch. High impact. High visibility. Low cost. You’ll empower representatives to deliver high-touch customer service where it matters most, and simplify and speed up interactions across the board. West has decades of experience analyzing the customer journey and data points to build inbound and outbound communication solutions that cater to specific challenges while dramatically reducing the costs of service. We’ll help you innovate, relate, respond and truly connect with the people who keep your business in business. Make your brand available for self-service inquiries about order status, store hours and more — 24/7, even during peak sales seasons Streamline customer identification and authentication, and improve first-contact resolution Save on inbound care costs by delivering well-timed order confirmations, delivery notifications and more  Prepare and deliver scheduled or ad hoc campaigns across customers’ preferred channels Increase sales with personalized promotions, informed by purchase history and demographic trends Mitigate fraud risk by protecting buyers’ personal information, payment data and call recordings Gather and honor any array of customer preferences, from centralized to store-level functions Readily reply to customers on the channels they choose Minimize stress on your IT department, and provide more meaningful information about each transaction Optimize call flows and outbound campaigns using customer data, market trends and voice of the customer Connect with customers more often, more quickly. Increase productivity in your business center. Deliver consistency, convenience and joy. Improve your market perception and reap ROI. +MORE

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Analytics, Advisory & Executive Education

RetailNet Group LLC

Analytics: The best analytics source in the industry. Nobody gives you a better view of the drivers shaping the future of retail, and then translates them into the real implications for your business. You'll get exactly what you need in the fewest steps and have immediate access to leading analysts who will help see the future retail landscape – and the best ways to prepare for change. Advisory: From insights to impact. Our Advisory practice produces answers to your business questions. Global, forward-looking perspective of factors shaping the industry. We help to translate a vision of the future landscape into steps to take today. Get the right capabilities and resources in place to capitalize on growth opportunities. Executive Education: Bringing the future to your organization. We don't just teach — we turn executives into experts. Our professional and organizational development programs offer advanced classes from leading retail experts and business school faculty. The result is real-world insights that serve as a catalyst for exciting new business transformations. You'll also have the unique opportunity to network with retail and brand thought leaders. +MORE

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Sales, Marketing & Consulting

F&M Merchant Group

Since 1999, F&M has worked with everyone from Fortune 100 Companies to new, emerging brands to gain placement on store shelves in Grocery, Drug, C-Store and Mass. We become your national sales team, establishing a direct relationship between you and our valued retail partners. With over 140 years in combined experience on our team in the roles of Retail Vice Presidents, Grocery, Drug and C-Store Buyers, Store Layout/Design Executives and Manufacturer’s National Sales Executives, F&M Merchant Group partners with a select & limited number of manufacturers to drive retail placement and sales. +MORE

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