WorkJam provides a simple approach to managing the constant flow of shift trades and cancellations that managers need to deal with on a day-to-day basis. By empowering employees to manage their schedules and by bringing the schedule to their fingertips in a mobile device, employers can promote collaboration between staff and managers, making schedule changes a breeze.
Dramatically simplify the front-end distribution and management of schedules and notification of changes, ensure legal compliance and align schedules to the fluctuating needs of your workforce. By enriching schedules with employee availability, skill and experience data, WorkJam creates the most accurate, optimized schedules for your business.
WorkJam’s Task Management allows for associate-level task distribution. Tasks can be standardized by head office or created by managers using WorkJam’s intuitive content management system to create clear instructions and include documents, videos and other digital assets. WorkJam’s guided tasks ensure work is being done properly along with detailed reporting, and the ability to capture videos and images for approval and verification.
With employee-level task management being a key component of our mobile-first digital workplace platform, WorkJam enables businesses and managers to better implement store-level campaigns and non-routine processes. New product launches, surveys, training, marketing messages, and service offering launches from corporate can now easily make their way to the employees.
Messaging & Communication
WorkJam’s communication module enables head-office and managers to communicate directly with frontline workers to unlock the productivity benefits and superior customer service that happens when everyone in the enterprise is informed and moving in the same direction.
Training & Assessments
Training employees to be brand ambassadors and deliver superior customer service has never been easier than through WorkJam’s Learning Management System. Post training materials, which can include content and videos targeted at specific audiences, track completion and award digital badges based on assessment quizzes.
Rewards & Recognition
Offer employees a way to advance through excellent performance, by tracking key metrics and rewarding achievements with badges. WorkJam’s customizable badging system can recognize employee achievement of multiple forms, including longevity in the company, customer service, reliability or other metrics.
Badges provide employers with information to inform scheduling (for example assigning shifts) or to identify employees for advancement into other roles such as store management. For the employee, badges provide motivation, feedback and become a record of skills and achievements that can be used to build a career.
Surveys & Polls
Throw away your traditional periodic performance reviews and employee surveys to measure work satisfaction and other elements of your operations. These methods provide only a narrow, isolated snapshot of current conditions while offering limited and outdated information.
WorkJam solves these issues by allowing for the creation and scheduling of targeted surveys and polls. The platform, in turn, provides head office and managers with real-time, actionable insights to help drive a value-creating performance management culture that will lead to worker empowerment, stronger individual performance, superior employee retention, and ultimately, better results.
Gamify Learning and Reviews
Launch Missions and Challenges to make learning, reviews and task management more effective within your organization. WorkJam allows you to recognize Employees for achievements through points and/or badges. Unlock next levels passed on passing the challenge. Direct Employees to additional instructional videos or other training material. Publish leaderboards for individuals, store or districts, etc. and drive behavior through incentives.
Social & Community
Encourage employee collaboration and brand advocacy. By fostering a sense of community and offering employees a way to speak out easily within their own networks, you can build an alignment between your employees and your organization.