Lifecycle & traceability

Local Roots

Local Roots

We design, build, deploy and operate the world’s most productive indoor farming solutions. We believe the key to a more sustainable future requires eliminating supply-chain risks and undoing the commoditization of the food industry. That’s why our Local Roots Family is building a distributed network of cutting-edge farms throughout the world to grow the freshest, healthiest food possible.  We bring the Farm to you. We deliver turnkey TerraFarms, to your location, operated by our experienced farming team.   +MORE

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Pseudo Customer Centricity: Fool’s Gold

Gary Hawkins on Winsight Grocery Business, CART

Retailers must employ a customer-first philosophy into organizational culture Many regional retailers are (at last!) intent on becoming customer-centric, more than a decade after The Kroger Co. led the way and more than two decades after early loyalty pioneers proved the value of a true customer focus. But too many retailers believe that customer centricity can simply be bolted on to their organizations without realizing that true customer centricity is far more involved. Like the intrepid gold miners of the 1840s, these retailers awaken to the realization that what they’ve taken for retail gold is in actuality a false promise, seduced by the fools gold of pseudo customer centricity. I can recount meetings with senior executives from well-known retailers who espouse their customer centricity efforts; spending massive sums on consultants and solutions powered by a decade’s old approach based on customer segments integrated to the retailer’s category planning processes, and even personalized offers to shoppers. Countless of these retailers remain anchored in a product-focused world, even those who tout using technology to discover what products should be put on offer to their customers rather than starting with a vendor-funded offer pool.  True disciples of customer centricity deeply embed a customer-first philosophy into their organizational culture, extending it to every part of the enterprise. These companies realize that providing savings on products relevant to the shopper is only the beginning. Leading companies such as Amazon and Kroger are investing heavily in taking customer centricity to the next level: comprehensive, seamless user experiences across channels and devices, integrating personalized product recommendations with an understanding of the individual shopper’s specific health conditions, and laying the technology foundation for immersive shopping experiences melding the physical and digital worlds. Customer first disciples understand the dynamic flow of customers and their shopping behavior over time, putting in place capabilities and processes attuned to providing contextual relevancy inside and outside the store. And personalization—driven by past purchases and recommendation algorithms—is fast evolving to what I think of as strategic hyper-personalization, leveraging vast intelligence about each individual shopper to power a mix of recommendations to win the shopping trip, grow baskets, maximize retention, and foster customer advocacy—one customer at a time, in real time. Many regional retailers are based in more rural areas where company executives believe their shoppers are less tech savvy, relieving pressure on digital imperatives. According to Pew Research, 95% of Americans own a cellphone in 2018, with 77% of Americans owning a smartphone. Pew also calls out that in 2018, 89% of Americans use the internet. Location is no longer a proxy for customer technology illiteracy.  This year, Amazon is projected to realize over $258 billion in U.S. retail sales, an estimated 49% of all online retail spending in the United States. With this kind of penetration, and the ability to ship products anywhere overnight, traditional supermarket retailers would do well to remember that their shoppers are increasingly expecting (demanding!) the seamless and comprehensive user experience provided by Amazon, and increasingly by Kroger and Walmart. Yet, too many retailers remain mired in digital purgatory, constrained by capability silos and the inability to bring piecemeal capabilities together in a seamless fashion for shoppers.  Lastly, many seasoned grocery executives have spent their careers being rewarded for following, letting someone else bring innovation to market and only following when it has been proven successful. Years ago IT executives would buy IBM, even if it wasn’t the best choice, but because it was the "safe" choice. This practice continues today as retailers sign deals with "established" providers because they believe it is the safe choice, failing to understand that today’s environment rewards fresh, forward-looking thinking. Retail executives need to look beyond yesterday’s approach to customer centricity to capabilities and platforms that actually position the retailer for future success. The cost of failing to provide a seamless shopping experience, for failing to provide true individual shopper personalization, and failing to provide real time contextual relevancy, can rapidly obliterate any savings or security from yesterday’s "proven" approach. Tom Furphy, a former Amazon executive and the originator of Amazon Fresh, in a recent interviewspeaking to the challenges retailers face today, especially a reliance on past practices, says it all: “What seems safe is actually destructive. That’s a recipe for longer term disaster.” This article originally appeared on Winsight Grocery Business and can be viewed here +MORE

The Top Five Ways Retailers Benefit from Industry Trade Shows

Courtney Muller, Chief Corporate Development & Strategy Officer, Clarion UX

When was the last time you attended a retail or food and beverage trade show? If you have to pause to think of the answer – or know immediately that the answer is, “Never” – then it might be time to find a show or expo near you. Trade shows are the best places for those within the industry to get out of their stores and network; find new products and stay abreast of the cutting edge technology offerings; and gain invaluable education in the areas you need it most. In short, even if you spend time every day trying to stay current, you could never see it all – or know what to search for. There is no better place than a trade show … from seeing new products, meeting new people, becoming educated on a new way to engage your customers, or finding out about technology … this is the place to find what you don’t know!   Here are some of the top reasons you should attend a trade show this year: Network with Decision Makers When you think of networking, perhaps the typical “mixer” scenario comes to mind with people you don’t know awkwardly milling about a bar or restaurant, trying to strike up conversations with random people in the hopes that you might be able to benefit one another in some way. Networking at a trade show couldn’t be any more different. As an attendee, you can specifically find exhibitors with the products you seek; attend educational sessions that pertain to topics you are interested in, therefore attracting other audience members who share the same challenges; and be assured that your peers in the same industry as you are seeking similar solutions as you.  And you might even run into a colleague you haven’t seen in years! Find New Products and Foods You subscribe to industry periodicals and get Google Alerts in your inbox every day, but have you seen that new robot that identifies out of stock items and potential slip and fall hazards? Have you read about leveraging data to establish loyalty and trust with food delivery customers? A trade show is the perfect venue to scope out all that is new in the retail world from tech products to new foods and services – all in one place – to help you use technology to create a seamless customer experience. As you look for new technology innovation to keep you competitive, you may find the perfect partner for online ordering, rapid delivery, or rapid checkout through customer’s smartphones.  No matter what you want to go to a trade show to find, you will likely be pleasantly surprised by discovering even more than you thought along the aisles. See New Trends in Action Are vegan offerings a must-have? Should you offer chef demonstrations to showcase meal ideas? Are international flavors high on consumer’s minds? What chef dishes are they trying replicate at home? Be on the front line of this year’s and next year’s trends so you can bank on what your customers will be looking for in the near future. You’ll walk away with new products and great ideas you can implement immediately in your store operations. You may even realize that you are on the verge of creating an entirely different trend yourself that has yet to appear on the market – good information that you can capitalize on in the year to come. Receive Best in Class Education If school is a distant memory – or perhaps you learned hands-on in a family business and worked your way up the ranks – one of the best perks of most trade shows is the educational content provided to attendees and exhibitors alike. Whether you’re interested in operational excellence, developing your workforce, building bigger baskets, or sessions dedicated to those hot new tech trends we previously mentioned, trade shows like The NGA Show (presented by the National Grocers Association) in San Diego this coming February will have you covered on all fronts. What’s more, you can connect with presenting industry specialists to gain even more valuable insight into the topics that interest you most. Gain Immediate, Actionable Ideas The bottom line … your time is valuable and you want to spend any time out of your store obtaining the cream of the crop ideas - from new products, growth strategies and tech trends. Hear what the experts have to share, sample emerging products, uncover new technology, and refresh your enthusiasm for the business. You’ll walk away with a plan to bring all of these new ideas and initiatives into your store operation to drive profits, growth and innovation.   No matter where you are in your retail career, a trade show will no doubt provide you with opportunities, education and inspiration as you progress in the business. Interested in learning more? Check out the upcoming NGA show: National Grocers Association Show, San Diego, CA, February 24-27, 2019, www.thengashow.com  Each year, The NGA Show brings together independent retailers and wholesalers, food retail industry executives, food/CPG manufacturers and service providers for unparalleled opportunities to learn, engage, share, network, and innovate.  Given today’s ever-changing marketplace and evolving advancements in innovation occurring in the food retail industry, The NGA Show is a must-attend event, providing over 40 educational workshops, an expo floor featuring innovative and game-changing products and solutions and countless networking opportunities.  Registration is open at www.thengashow.com – early bird registration rates in effect through December 10, 2018.  +MORE

NGA Show 2019: The Epicenter of Grocery Industry Innovation

CART, Advancing Retail

In a special event leading up to the opening of the new NGA Show 2019, CART will bring together unique education, an impressive line up of speakers, and cutting edge innovation to make San Diego the epicenter of grocery industry innovation during Feb. 24-27, 2019. With a focus on regional retailers and dynamic independent operators, the CART team will present an innovation tour de force designed to help attendees not only stay in the game but help them win. CART is coming together with leading retailers through-out the industry to provide attendees a new worldview for the future of retail where transformation and disruption are the new normal: iRetail. Focused on five ‘i’s, iRetail will give attending executives a framework for evaluating their existing capabilities and provide a roadmap to closing the innovation gap. In a time of declining and disappearing industry events, the NGA Show has become a beacon of light for the industry as it has grown each year, even outgrowing its longtime home in Las Vegas, spurring the move to San Diego this coming February. CART has had a long time partnership with NGA and is taking the relationship to a new level this year, building on the success of CART’s Innovation Event at last year’s show.  Make sure to put Sunday, Feb. 24, 2019, on your calendar and plan to attend the CART special event at the new NGA Show! +MORE

Technology's Profound Impact on the Supermarket Industry

Peter Larkin, President & CEO, National Grocers Association

Often cited as the one of the greatest catalyst of change within the retail grocery industry, technology is an area that independent supermarket operators must understand, and embrace.  Technology continues to have a profound impact, where virtually every detail of the supermarket industry is being touched by new solutions and platforms. I see three technology threads, each entwined with the other. One is the explosion of mobile applications and programs that are turning grocery shoppers into high information consumers. According to Pew research, smart phone adoption among Americans has more than doubled since 2011. Not only are shoppers becoming more sophisticated, but they are using technology as a way to gain more information, transparency, and convenience. At the touch of a mobile screen, consumers can instantly access to updated information on locally sourced perishables, competitive promotions, price checks and recipe ingredient lists. In turn, this migration to the digital space is shaping customer relationships with retailers. Today’s shopper does not want to be talked to but instead wants to be a part of the conversation. Consumer product manufacturers and marketers make up a second technology thread. By analyzing large chunks of customer data and retail sales, manufacturers, retailers and service suppliers are exploring innovative ways to touch their target audiences. Big data though can be vast and hard to harness. Whether it’s social media, a mobile payment system, or loyalty programs, technology can effectively create many new opportunities for savvy retailers to learn about and to connect with their shoppers to better serve their needs. A good place to see and learn about a number of these innovative solutions is right here at www.advancingretail.org. The third thread is in the store itself, where technology is increasingly employed to improve overall store productivity to program more effective lighting, to boost checkout efficiency, to track shopper traffic flows to improve layout and sales per square foot, or to offer customers immediate cost savings via real time wifi connections as they shop. A great, and very recent, example of this is Sedano's Supermarkets launch of a “robotic supermarket,” which entails an automated fulfillment center where AI-enabled robots will assemble full supermarket orders of up to 60 items. While the landscape is quickly evolving, many independent grocers are taking advantage of cutting-edge technologies to engage with their shoppers, find efficiencies, and reach new and existing customers where, how, and when they want. Independents have been making their move into digital. They are hiring dedicated staff, dedicating marketing budgets to digital initiatives, more effectively leveraging social media platforms, and integrating the latest technologies into their business strategies.  With the dramatic pace in which new apps and tech solutions are coming on to the market, it can all seem a bit overwhelming, but technology will play a defining role in the supermarket industry.  Those retailers that are on the forefront of implementing new technology and embrace the hyper-connected, tech-savvy consumer are positioning themselves for success. I’m one who is convinced that these threads will weave into a pattern of rising sales and profits. And that’s why the 2019 NGA Show will kick-off with a new educational event, spearheaded by our partners at CART, entitled “iRetail: Technology Innovation Reshaping the Grocery Industry.” The event is designed to give supermarket operators a framework for navigating fast-paced innovation while maintaining a focus on the importance of people and physical stores as we move into the future. Despite increased competition from all angles, it is an exciting time for the supermarket industry – and we at NGA are bullish about what the future holds for the independent grocers! Known as the true entrepreneurs of the industry, independents are nimble enough to quickly overcome obstacles, and are finding innovative ways to respond to changing consumer preferences, which is something they’ve always been good at given their close ties to their communities and the consumers they serve. +MORE

Customer Touchpoints and the Human Experience

Gary Hawkins, CART

I was visiting someone in the hospital the other day and, looking about the room, noticed an Amazon Echo installed on the wall opposite the hospital bed. There was a sign under the device telling patients that they could ask Alexa to call their nurse or make other requests. In speaking with the nurse I learned that Amazon is working with the hospital in a pilot to test the application of Alexa in the hospital environment. Beyond the hospital, Amazon is pushing Alexa into the hospitality industry where a growing number of hotels are putting the digital assistant in rooms so guests can request services just by asking. While this alone is fascinating, and illustrates just how far and how fast voice-based technology is moving, it really opens up a larger discussion on customer touchpoints. Retailers today have a fast growing number of ways to connect with a shopper, inside and outside the store. And, more than ever before, retailers need to be mindful of the human experience they are providing across those myriad touchpoints because in today’s digital world, user experience is everything. Consider the myriad ways a retailer can touch a shopper: In the digital world that includes the website, mobile, email, text, social media, and more. A Deloitte study calls out that “more than 60% of customers interact through multiple channels and irrespective of time, place, device, or medium, they expect consistency.” In the store, retailers can engage using kiosks, mobile, and the POS. We can’t forget about print, including the weekly ad and direct mail, along with television, radio, and other mass channels. And of course, just like in the hospital, voice will soon be everywhere. A good exercise for retail marketers to go through is to create an inventory of all the touchpoints they currently use, and then alongside that create a list of other touchpoints that could be deployed or used. Once the list of existing touchpoints is created, work to understand which shoppers are using each and why. For example, do high-value shoppers regularly use your mobile app? Do more convenience shoppers gravitate to your website?  Don’t forget about your associates; oftentimes they are the only interaction the shopper has with your business. The Wall Street Journal had an article recently about how airlines are arming their flight attendants with extensive data on their flyers to facilitate service on board. As a very frequent flyer I have experienced this firsthand, the attendant addressing me by name and asking if I would like my usual drink. Retailers have untapped potential to arm in-store associates with product and customer intelligence via smartphones to help them provide better service. One of the largest challenges traditional retailers face is having disparate capabilities and an inability to provide the seamless digital experience across devices and touchpoints that today’s shoppers are expecting… and demanding. Another Deloitte study (Customer Ambitions Delivered) states “research shows 89% of market leaders expect to compete primarily on the basis of customer experience - a number that has jumped from 36% four years ago. As more companies realize the benefits of engaging with their customers along every touchpoint, customers are growing accustomed to top-of-the-line experiences. Modern customers expect a tailored experience— one with flexible purchasing options, painless technology integrations, and ample opportunities to provide feedback if they receive stellar or sub-par products or services.” Retailers can then extend the inventory of touchpoints exercise, thinking through the ‘mission’ of each touchpoint and its role in growing (retailer brand) awareness, shopper acquisition, growth, and retention. Core to this is making every interaction across each touchpoint contextually relevant to the shopper. Again, the human experience is critically important. Every customer engagement at every touchpoint provides an opportunity to learn more about the shopper and, for digital touchpoints, provide a more personalized experience. To do this requires identifying the shopper as quickly and easily as possible so that you respond with relevant offers and information. Increasingly we are seeing digital displays and signage in the store incorporate cameras and other sensors able to provide additional analytics and insights to customer behavior. Best practices: Create and maintain a list of customer touchpoints used. Consider grouping the touchpoints such as digital, print, in-store, etc. to better understand your capabilities Create a ‘mission’ for each touchpoint which forces you to think through how it can be used to support shopper acquisition, growth, and retention Work to create a platform infrastructure that ‘feeds’ each touchpoint to create the seamless - and relevant - experience shoppers want Use every touchpoint and customer engagement to learn; improving the relevancy of the engagement and learning to make the touchpoint more valuable Any digital touchpoints should be fed by realtime intelligence reflecting the latest interactions the shopper has had with you _____________________________ To learn more join the CART team along with Kate Favrow, Corporate Marketing Manager for AWG, and Roger Marin, CIO of Draeger’s, for the upcoming Customer Touchpoints webinar on Tuesday, July 24, at 2pm Eastern. View article on Winsight Grocery Business here   +MORE

The One Technology Every Grocerant Needs to Know

Tebo Store Fixtures

Digital signage isn’t just a pretty display, it is a tool to boost sales, customer experience and more; The use of digital signage in your grocerant deli will inform and persuade customers. The use of eye-catching imagery and content will drive sales, allow you to cross promote within your store, and excite your guests. Every day more and more grocery store delis are adopting the use of digital signage and seeing the benefit from this increasingly affordable technology. In the Deli environment, this is not only a resource for customers but is a great resource to engage your employees as well. It brings your daily menu to life with promotions and specials.  Not only does this increase dwell time, it will also help your customers get to know your brand better than static boards leaving lasting impressions. The Benefits of Using Digital Signage: Remotely update menu boards with no ongoing printing or labor costs Offer service to non-English speakers Boost sales 8-22% by simply placing the screen in your deli space Reduce perceived wait time Cross promote within store Employee engagement The Deli grocerant has many challenges that digital menu boards can help solve, but the key to success is to have a clear objective for your digital menu boards. Asking yourself how to correlate to your customer base, store branding, and employee involvement are the steps necessary for a successful relationship with digital signage. Regardless of the size of your grocery stores (multiple or single locations) with the use of digital signage, it will increase the effectiveness of communication in the work environment. A little-known fact is having engaged employees there is a positive correlation to above average productivity. With a raise in productivity leads to more sales and customers walking through your doors. Bringing digital signage to your space is a great start for positive growth of your grocerant deli. +MORE

Pace of Innovation -- Shattering the Status Quo

Gary Hawkins, CART

Retailers are shellshocked by the increasing pace of technology fueled innovation that is transforming and disrupting the industry. It seems not a week goes by that we don’t read about yet another new competitor entering the grocery space or some new innovation being rolled out by an existing competitor. Case in point: Kroger’s recent announcement that it is deploying its Shop, Scan, and Bag self-shopping solution at 400+ stores. This in response to Amazon’s cashier-less Go store pilot and Walmart’s similar self-shopping solution. Supermarket retailers are challenged on several fronts relative to innovation. It is nearly impossible for a retailer to be aware of all the new innovation entering the market. As an example, CART reviews an estimated 100 new solutions each month. Beyond awareness though is the challenge of deciding what areas to focus on (supply chain, distribution, marketing, store operations, etc.) and deciding what specific solution to pilot. And then having to decide what new capabilities to deploy across operating stores. Having efficient operations, quality foods, and great pricing and service is simply the cost of entry to supermarket retail. The new battleground is innovation. This is a new world for retailers to navigate. As an example, we see too many retailers implementing different digital capabilities in a piecemeal fashion rather than working towards a cohesive and comprehensive platform. The self-shopping capability mentioned earlier is a great example. Some retailers are trying to implement this kind of capability through a third-party app or a separate app rather than bundling it into one mobile app for their customers. Shoppers are after an omni-channel, seamless experience, not being forced to interact with different apps or systems to do business with a retailer. CART is here to help. We’re able to leverage our strong retail experience, industry knowledge, and unique insight to new capabilities and innovation flowing into the market to help retailers understand where they are today relative to their competitors and best-in-class retailers. Developing an innovation roadmap is important to help in prioritizing what new innovation to focus on and to create a foundation capable of adapting to new capabilities and technologies as they come into the market. +MORE

Profitable Delivery with FwdMbl Solutions

John Kangas, FwdMbl Solutions, LLC

Whether an Independent Grocer or a Wholesaler successful product delivery is a key part of a successful bottom line. FwdMbl Solutions (pronounced Forward Mobile) provides Proof of Delivery and Picking software options that are configurable, role based and give insight into the process.  Our delivery software manages and provides answers to 5 W’s of delivery. What needs to be delivered? Who needs to pick, stage, and deliver? When do I need to pick and deliver? Where do I need to pick and deliver? Why was this picked or delivered? Insight and options coupled with an experienced software provider gives you the best delivery solution. INDEPENDENT GROCER Once customers place an order for delivery or curb side pickup, our software guides employees thru the picking, staging and delivery process. Picking is the process of employee going down the aisles of your store and gathering product needed to fill the order. Staging is the process of bagging and boxing the picked products and preparing them for delivery.  Delivery is the process of getting the product into the hands of the consumer. Picking App Order information is transferred from your POS or eCommerce Website provider to our server. Our software reads in this information and lays out a picking plan. Picking plans can be configured for your location but generally group orders within a delivery window, batch up like products, and lay out an efficient walking path thru the store.  Our solution allows picking plans for a single picker, multiple pickers, runners, department pickers, and any amount of orders at the same time. Delivery App After picking and staging is complete, orders move to the Delivery App.  Orders are assigned to a Curb Side or Home Delivery route. The Delivery App tells users when to deliver the order, where to deliver the order, and how to deliver the order. The Delivery App lists the orders, any substitutions that were made to the order, and any special instruction provided by the consumer.  The Delivery App allows for collection of a Signature, GPS Tracking, and emails delivery confirmation of the order. Complication & Exception Handling We also handle the exceptions and complications that arise in the delivery process. Complications could be, the customer is not home to accept delivery, customer calls and wonders when the order is coming, or a customer refuses some or all of the product when the delivery person is attempting delivery. The Delivery App allows the driver to contact the customer by phone or text, allows managers and service staff in the store to view delivery status to answer questions, and allows refused product to be recorded and returned to the store. Having a way to handle exceptions and a way to quickly see into the process is key to building a profitable process. Customer Awareness Our solutions are open and offer a robust API allowing us to integrate with anything and everything. We can integrate or create a Chatbot that allows customers to lookup delivery information from Facebook Messenger on your store’s Facebook page.  This same level of integration allows us to add commands to Alexa and Google Home devices as well as integrating with your current website allowing customers to see delivery status. WHOLESALERS & DISTRIBUTORS Optimized Delivery Orders and Route Information is passed to our software from Routing Software or an Enterprise Resource Planning solution. The Delivery information provides our software with information about when the route needs to start, the stops to make, estimated time of arrival at each stop, and what is to be delivered or picked up. The Delivery App guides the driver thru a verification process and captures a signature to complete the stop.   Delivery App The Delivery App is configured by route, truck type and operational requirements setup by the company. Users start their day by opening the Delivery App and viewing route information. Route information identifies the truck and trailer to take, what warehouse to be at to start the route, and how long the route is going to take. Stop location details include contact information, ETA, and mapping options. Stop item details can be a list of items to be delivered at the stop.  Stop pallet information is a list of pallets and license plates that need to delivered to the stop. The Delivery App contains pallet verification process used by drivers to scan pallets to verify deliver. Stop returnable information track pallets and other returnable shipping materials exchanged between the wholesaler and the customer. The Delivery App allows driver to record left and picked up quantities of returnable items. The Delivery App captures GPS position, signature and received by name of the person accepting the order for the customer. Delivery notifications are sent to the customer and to the company letting everyone know the status of the delivery. Complication & Exception Handling Our Proof of Delivery solution understands that not everything goes as expected. We handle refused product, returned product, and can give drivers more information about customers if the company decides they need it. We provide insight into ETA versus Actual Delivery times, timeline and duration reporting, and customer service reporting. Having a way to handle exceptions and a way to quickly see into the process is key to building a profitable process.​​ +MORE

FwdMbl

FwdMbl Solutions, LLC

Account Management  Designed to give account managers, sales, and management teams instant access to customer information. View invoices, statements, aging, notes and much more for a customer account.  Order Management  Designed to give sales teams the ability to maintain orders. Designed to be an add-on to the Account Management Solution. Orders, Product Requests, Quotes, Credit & Returns and more transactions. Proof of Delivery  Designed to give delivery teams, management teams and customers instant access to route and stop data. Manage stop, customer, warehouse, item, ETA, order, and signature information. Management  Designed to be the Management Dashboard and Reporting hub for our solutions. Connects to other systems to bring all your data into one app. Inventory  Designed to manage Customer Inventory and Vendor Managed Inventory. List and count items in any type of location. Place replenishment orders and update ERP location information. Customer & B2B App  Designed for customers to view and manage their account. View orders, invoices, statements, aging, and make payments. Allow them to place orders or view their on-site inventory. Targeted marketing options. +MORE

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OOS Alert

GlobalWorx

Finally, a practical and effective solution to the most pervasive drain on sales, shopper experience and profits in fast-moving consumer goods retailing — store Out-of-Stocks. With OOS Alert from GlobalWorx, success-oriented retailers have a great opportunity to enhance in-stock position, shopper experience and associated sales and profit results. OOS Alert supports superior shelf practice with reliable detection and streamlined vendor communications. The benefit is a sales increase of 2-3 percentage points. OOS Alert is specifically designed to connect the retailer’s vital OOS information with its supplier ecosystem. The objective is to deliver notifications directly to suppliers in the field that are accurate, timely (daily), and actionable (by retailer, by store, by item). Our premise is simple – suppliers covet this information and will use it to improve their in-stock positions thereby benefiting the retailer, the consumer and themselves. Service at no cost to the retailer; clear benefit for the vendors.  +MORE

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Date Check Pro

Pinpoint Software, Inc.

Stop expired food loss before it happens. Date Check Pro notifies you exactly when and where a product is expiring, giving you time to take action, avoid the loss, and better serve your customers with always fresh, always quality food. Anything with an expiration date and UPC can be tracked. +MORE

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Digital Signage Solutions

Tebo Store Fixtures

Tebo Store Fixtures, after years of listening to America’s Independent Grocer, have developed a Digital Menu Board System designed to drive sales at a very affordable price. Once installed, your marketing team can control screens in single and multiple stores from a central point, and store personnel can make on the fly changes from any web enabled device. The complete system includes one commercial grade LG screen (49", 55" or 65"), PingHD signage player, 3 year warranty, two 1 hour training classes, and 24/7 technical support.  +MORE

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Omni-Channel Merchandising

IBM

Improve the accuracy and speed of your merchandising decisions and actions using consumer insight-based planning and analytics solutions. Create a comprehensive view of product, supplier and location attributes that can be integrated with operational and customer-facing applications. Build demand forecasts and assortment recommendations based on buying behavior at the SKU, cluster and location level. And optimize pricing and promotions across the lifecycle of each product resulting in personalized offers delivered via preferred channels. Benefits include increased sales, improved gross margins and improved inventory turnover. +MORE

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FoodLoop System

FoodLoop Inc.

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FoodLoop provides automated, location based, real time marketing of your in-store discounts. Marking down perishables that are overstocked or reaching their best before end has been common practice for decades. Despite this, on average 53 Kg of food items per day per store, still ends up as write-offs and waste,which could have been avoided if it was communicated in time to the right customer. This common practice has remained stagnant despite technological advances. Retailers willing to change, are able to receive large returns. We at FoodLoop are here to facilitate that. We set out to create an efficient way to market goods in danger of not being sold within their shelf-life. Now, with FoodLoop, mobile customers can explore all your discounted products and services and quickly plan their meals with ease. With personalized offers, all streamlined to the palm of our hands, you'll be driving more businesses to your stores. What's more, they'll be proud to spend! They'll know, they're reducing the CO2 footprint. The FoodLoop system builds on the increased adoption of connected devices like smartphones: On average two thirds of people in an industrialized country own a smartphone. More than half of these users, check shopping options on their smartphones before making purchase decisions. So why not take the information of individual store discounts and clearance sales beyond the door and into the customers’ pocket? The FoodLoop System is available to all retailers and wholesalers. The system has also been developed to support the new GS1 DataBar; the new barcode standard which can incorporate best-before-date information on a product level. So as retailers upgrade to the GS1 DataBar, they'll be happy to receive seamless integration (and further improved results like cutting labour hours) with the FoodLoop system. +MORE

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Apeel

Apeel Sciences

What is Apeel Sciences? Apeel Sciences is a company that’s fighting the global food waste crisis by utilizing nature’s approach to preventing waste in the first place — a sustainable approach to the world’s growing food demands. Apeel’s plant-derived products help USDA Organic Certified and conventional fresh food growers, suppliers and retailers improve produce quality and slow spoilage, which minimizes food waste from the farm to the kitchen. What is Apeel? Apeel is a family of plant-derived coatings that fresh food growers, suppliers and retailers use to keep produce fresh. Produce with Apeel stays fresh two to three times longer, which promotes more sustainable growing practices, better quality food, and less food waste for everyone. For growers, suppliers and retailers, Apeel is the only postharvest solution that creates an optimal microclimate inside of every piece of produce, which leads to extended shelf life and transportability — without requiring refrigeration, controlled atmosphere, or preservatives.  How does Apeel improve the quality of produce? When produce is fresh, it not only looks better, but more importantly it tastes better and contains a higher density of nutrients. Apeel makes it possible for growers to optimize their practices and avoid harvesting before ripeness, allowing fruits and vegetables to develop full quality (from nutrition and delicious flavor to appearance and texture) before they embark on the journey to the grocery store. What is Apeel made of? Apeel is made of plant-derived materials — lipids and glycerolipids — that naturally exist in the peels, seeds and pulp of all the fruits and vegetables we already eat. Apeel is edible, safe to eat, and fully compliant with all U.S. Food and Drug Administration regulations. Because Apeel is made of widely used plant-derived materials — lipids and glycerolipids — that are commonly and naturally found in foods, it is designated FDA GRAS or “Generally Recognized As Safe.” Apeel is colorless, odorless, and tasteless on produce. +MORE

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Where Food Comes From

Where Food Comes From, Inc.

Where Food Comes From, Inc., is the ​number one provider of certification and verification services to the food industry.  We all deserve to know what we’re putting into our mouths and serving our friends and families. And, we all deserve to trust that the information we’re getting is authentic, accurate, and unbiased. That’s where third-party verification comes in. This unbiased and expert process enables us all to trust in the claims being made about the products we purchase because accredited, independent audits of farms, ranches, and/or processing facilities were performed, all of the data collected on-site was turned over to a reviewer free of any conflict of interest, and a second level of assessment was undertaken to substantiate the product claims made on package labels. We do all of this work for you– and for us – because we also care about where our food comes from, how it was produced, and whether claims being made about it are in fact real and authentic.  The type of product you are growing, raising or packaging will impact what kind of verification and certification programs are available to you and most appropriate for your needs.  As you can probably imagine, programs that work well for a cattle producer or beef processor may not fit the needs of an asparagus farmer or orange juice purveyor.  Similarly, the demand for specific product attributes varies greatly between commodities – which is exactly why you’ve come to the right place! Our team can help determine what programs may or may not fit best for your operation and your marketing needs, and answer any questions you have on the process, expectations, standards and estimated audit schedule. Contact us today to learn more or search for some common programs by a specific area of focus below.​ Claims and Programs We Work With We offer third-party verification services to literally hundreds of claims, programs and markets. These include Process Verified Programs, Safe Quality Food initiatives, Organic Certification, Non-GMO Project Verification, and many more. No matter what you produce or how you produce it, there’s likely a program—or programs—that fit your needs perfectly. USDA Process Verified Programs (USDA PVP): Multiple divisions of Where Food Comes From, Inc. carry USDA PVP accreditation, which means that we offer verification services to a wide variety of “points” or “claims” that are tied to processes and procedures the USDA has reviewed and approved. We conduct the audits, determine compliance to the claims requested, and issue certificates of approval for our customers. You can learn more about USDA Process Verified Programs here. A few examples of these programs would be: Source Verification – Identification and traceability are the cornerstones of this claim. To know an animal’s birthplace, we must to be able to review records that identify the animal in a unique way tied to that source of origin. This is most often done with the use of individual, electronic ear tags that the animals wear, which are then cross referenced to specific records maintained on the farm or ranch. Similarly, source can be tracked in fruits, vegetables, grains, and all types of agricultural products. If you want the story behind your food, you must first know where it came from! That is why nearly 100% of our verification programs and services start with Source Verification as their base. Age Verification – Age verification of cattle remains a valuable and viable market-driven program for the U.S. beef industry. Not only does it prevent cattle from falling out of EV programs where dentition is the common means for age determination, but coupled with Source Verification it is considered the base value-add program for the cattle industry. Non-Hormone Treated Cattle (NHTC) – The NHTC program was specifically developed in 1999 to facilitate beef trade between the U.S. and the European Union (EU). Since that time, exporting U.S. beef to any of the 27 countries within the EU requires the product must come from cattle verified by a third-party to have never received any hormone growth promotants during their lifecycle. Visit the USDA NHTC website here. View the IMI Global NHTC program flier here. Contact us to enroll today! Saudia Arabia EV – The Saudi Arabia market was closed to U.S. beef in 2012. Since that time, the beef industry has been working with the U.S. government to re-open that market, which officially happened in the fall of 2016. At a minimum, cattle must be traceable to the ranch of origin and under 30 months of age. In addition, there are specific feeding restrictions at the backgrounding and feedlot level, which is why cattle approved for the Verified Natural program (referenced below) are automatically in compliance. Additional programs offered within the Process Verified umbrella are: Never-Fed Beta Agonists, Verified Grass-Fed Beef, Vegetarian Fed, Flax Fed, SO100 Feed Claims, and Pork for the European Union. Validus Certified Programs: Consumers are increasingly interested in purchasing products that meet specific criteria, whether regarding animal welfare, environmental integrity, on-farm security, worker care, or other important aspects of production. ​The marketplace is witnessing strengthened demand for food produced using socially responsible practices. You can learn more about Validus Certified programs here. A brief summary of each program is below. Animal Welfare Review:  Farms receiving animal welfare certification undergo a detailed assessment and audit of their ​on-farm practices. Certification is awarded to farms that demonstrate compliance with specified criteria and standards, including: proper animal handling and management, herd health procedures and care, food and water quality standards, housing that promotes animal comfort and cleanliness, on-farm security procedures, proper care of special needs animals. Environmental Review: Through the Validus Environmental Review program, farmers undergo a detailed assessment and audit of their environmental management practices. Certification is awarded to farms that demonstrate compliance with the environmental criteria established.  Criteria is based on general site management and conditions, livestock living and production areas, outdoor manure and storm water storage, manure use and land application, animal mortality management, waste water plans, treatments and controls. On-Farm Security Review: Farmers must demonstrate compliance with a stringent set of on-farm security procedures. Certification is awarded to farmers who meet these standards.  Validus On-Farm Security Review Certification is based on animal traceability and record keeping, facility management, feed quality and management, animal management and disease prevention. Worker Care Review:  This program includes a comprehensive pre-audit of worker care practices including worker eligibility, worker safety and worker compensation. This audit will focus on many areas, including federal and state labor laws, employee and worker health and safety requirements, transportation requirements, non-discrimination practices, employee and worker wages and benefits, employment records, applicable housing provisions and on-site working condition observations. Certified Responsible Producer: This is the most prestigious certification offered by Validus. Becoming a Validus Certified Responsible Producer requires certification in three programs offered by Validus, including Animal Welfare Review, Environmental Review and On-Farm Security Review. National Organic Program (NOP): National Organic Program – USDA National Organic Program (NOP) Certification is required by law in the U.S. to market products as Organic. Organic is a labeling term for food or other agricultural products that have been produced using practices that support the cycling of on-farm resources, promote ecological balance, and conserve biodiversity in accordance with the USDA organic regulations. Synthetic fertilizers, sewage sludge, irradiation, and genetic engineering are a few examples of products or processes that are prohibited. Visit the NOP website here. View the ICS Organic website here. View the A Bee Organic website here. Contact us to enroll today! Third-Party & Private Label Programs: One of the unique aspects of Where Food Comes From, Inc. is our ability to provide verification and certification services to a broad range of programs and standards. In addition to our USDA accreditation, we are also an approved third-party verifier for 50+ additional programs and organizations, and have highlighted many of them below. Global Animal Partnership 5-Step Animal Welfare Rating (GAP) – Required for all beef, pork, chicken and turkey products sold in Whole Foods Market stores, the GAP 5-Step Animal Welfare Rating is a private standard focused on farm-animal handling practices. The program is designed to promote and facilitate continuous improvement, and better inform consumers about the production systems they choose to support. Visit the GAP website here. View the IMI Global GAP program flier here. Contact us to enroll today! Verified Natural Beef (VNB) – The VNB  program allows cattle to be eligible for buyers and brands seeking specialty markets requiring natural beef. The standard incorporates three prohibited aspects of production – hormone growth promotants, antibiotics, and animal by-products. View the IMI Global VNB program flier here. Contact us to enroll today! Non-GMO Project Verified – The Non-GMO Project is North America’s leading third-party verification and labeling program for non-GMO food and products. GMOs, or “genetically modified organisms,” are plants or animals that have been genetically engineered with DNA from bacteria, viruses, and/or other animals and plants. The standard requires the auditing of processes, procedures and facilities and the use of testing protocols for food products to confirm the absence of GMOs. Visit the Non-GMO Project website here. Download our Non-GMO Project Pricing Sheet here. Fill out our Non-GMO Project Questionnaire here. Contact us with any questions! Gluten Free Certification – The Certified ICS Gluten-Free Standard is based on a combination of quantitative analysis of ingredients and products, along with required management practices aimed at minimizing the introduction (accidental or otherwise) of gluten proteins in the production stream. Visit the ICS website to learn more. Download our Gluten-Free flier here. Contact us to enroll today! Verified Grass-Fed – This standard requires grass and forage to be the sole feed source consumed for the lifetime of the animal, with the exception of milk consumed prior to weaning. Mineral and vitamin supplementation from non-grain sources is also permitted. Contact us to enroll today! American Grass-Fed Association (AGA) – The American Grass-Fed Association is a private industry standard. AGA defines grass-fed animals as those that have eaten nothing but grass and forage from weaning to harvest, have not been raised in confinement, and have never been fed antibiotics or growth hormones. In addition, all AGA-Certified Producers are American farms and their livestock is born and raised in the U.S. Visit the AGA website here. Contact us to enroll today! Safe Quality Food (SQF) – Safe Quality Food (SQF) is a certification benchmarked by the Global Food Safety Initiative (GFSI). SQF is recognized worldwide and is requested more and more frequently by customers of food processors and manufacturers. Our Validus division is licensed and accredited to perform SQF audits both on farm and in plants processing raw agricultural goods for many different SQF Food Sector Categories: livestock and game animals, animal feed, slaughterhouse operations, meat and poultry processing, seafood processing, dairy food processing, egg processing, manufacture of preserved foods, manufacture of pet food, and manufacture of animal feed. Visit the SQF website here. Visit the Validus website to get started. Feed Verified – Feed Verified is a resource for livestock producers, feed companies, and food brands alike to confirm a particular feed product meets the requirements for specific verification or certification programs. Our IMI Global division assures that segregation and traceability practices are in place at the manufacturer and products are verified to meet the requirements of the programs selected. Visit the IMI Global website to learn more. View the IMI Global Feed Verified flier here. Contact us to enroll today! Certified American Grown Flowers – This program is designed to help retailers, wholesalers and florists connect their customers with flowers grown right here in the United States. Whether you are an emerging micro farm or an established large farm, adding the Certified American grown logo to your marketing, packaging and messaging ensures consumers that your flowers are grown in the US by American farmers.  If you are a flower farmer that would like to become Certified American Grown for your flowers or greens, this program is for you! If you don’t see a program or service you’re looking for, contact us! We offer services for 50+ programs and organizations, so it is likely that we can help. +MORE

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OneSpace

OneSpace

Dominate the digital shelf. - OneSpace elevates your products’ search rankings and maximizes conversion rates across top e-commerce retailers in a single platform. Our e-content optimization platform is used by the world's leading consumer brands and retailers.  Data-driven Insights + Continuous Optimization By combining the industry's largest database of consumer search insights with performance monitoring tools and on-demand content optimization services, we enable brands and retailers to respond to market changes and execute product page updates with unrivaled speed and scale. MULTI-RETAILER CONSUMER SEARCH INSIGHTS Gain insight into consumer search behavior across 17 leading retailer sites and identify opportunities to improve rankings and brand share of voice by aligning product content with consumer search trends. INTELLIGENT DIGITAL SHELF MONITORING Our platform monitors your digital shelf across top retailers and surfaces optimization recommendations based on changes in consumer search behavior, competitive positioning, and retailer requirements. ON-DEMAND PRODUCT CONTENT OPTIMIZATION Approve product content optimization recommendations from OneSpace and leverage our team of on-demand e-commerce specialists to effortlessly execute optimizations across retailers with speed and scale. SEAMLESS INTEGRATION WITH YOUR PIM Our platform is designed to make integrating with your PIM frictionless. Either through an API integration or excel export templates, you can maintain a single source of truth for your product content.  Other On-Demand e-Commerce Services We offer a variety of services that help CPGs and brands execute their e-content strategy. PRODUCT CONTENT OPTIMIZATION VOICE SEARCH OPTIMIZATION PRODUCT CONTENT CREATION PRODUCT DATA ENRICHMENT CONVERSION RATE OPTIMIZATION SALSIFY IMPLEMENTATION SUPPORT +MORE

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Avery Dennison

Avery Dennison Corporation

Core Capabilities The spirit of curiosity, new challenges in the marketplace and Avery Dennison's position as a global leader in the materials science industry drive us to develop and expand our core capabilities while introducing new material innovations and solutions for the world's manufacturers, converters and consumers.  Whether the application is postage stamps or high-performance freight labels, we engage our industry experience and materials science expertise to develop a complete array of standard or specialized pressure-sensitive adhesives that can function with virtually any surface—including metal, glass, plastics and wood. We create pressure-sensitive materials with numerous facestock and adhesion-permanence options, enabling our customers and converters to choose the appearance, dimensions, performance and functional properties they need. Our adhesive materials meet a range of specific requirements, from repositionability or antimicrobial properties to moisture resistance and performance through extreme temperatures. This capability allows us to create customized adhesives with unique functions that meet our customer's exact requirements and augment the value of their products. We have experience in the application of high-speed coatings that increase the functionality, usability and visibility of countless customer products. This process deposits a thin layer of one or more materials onto a roll with high precision, imparting additional qualities and functions to the roll material. We are able to cost-effectively apply a multitude of materials to the broadest range of substrates at high speeds and with great consistency. Our core capabilities include roll coating, die coating and curtain coating, but that is only the beginning. Our technical expertise in high-speed coating positions Avery Dennison to meet current and future customer needs in the areas of photovoltaic, medical and security solutions.We have experience in the application of high-speed coatings that increase the functionality, usability and visibility of countless customer products. High-Speed Coating Roll-to-Roll Processing Our suite of precision roll-based manufacturing processes can enhance rolls of paper, plastics or other materials with a broad range of performance functions and features. These processes help improve the effectiveness, performance and overall value of our customers' products. Our roll-to-roll capabilities include printing, die-cutting, laminating, perforating, splitting, zone coding, embossing or a combination of these, enabling us to add specialized functions to materials. For example, our FlexisTM Steam Valve is a multi-layered laminate for pre-cooked foods that keeps contents hermetically sealed until heated to a pre-determined temperature. We work with many precision-based roll processes, as well as a variety of converting transformation steps, whether or not they currently exist. We are also adept with web-based converting products, complex to ultra-complex labels, in-line transformations, and many other applications. We apply our expertise in chemistries and technologies to develop functional material coatings that enhance the functionality of roll or sheet form papers, plastic films and other materials. Our topcoats and other coatings enhance the value of customer products in numerous ways, from making the film printable and more durable, to adding a silicon release liner. Our expanding material science capabilities in fields such as nano techonology will enable us to invent and implement the next generation of functional coating materials, including next-generation coatings for photovoltaics, optics, security applications and anti-microbial solutions. Functional Coatings Films  Our array of extruded thermoplastic films can add imaginative design to packaging and amplify a product's message to consumers. From clear and flexible labeling materials for squeeze bottles to roll-fed shrink films for contoured containers, extruded films add sophistication to any product. Whatever the application, we deliver films that meet our customers' unique requirements. Our advanced technology films are used with tapes and airline tags, compliance labels, packaged goods, automotive decoration and much more. Avery Dennison's RFID solutions have proven to increase inventory accuracy, process and supply-chain efficiencies by enabling companies to track their products from point-of-production to point-of-sale. Radio Frequency Identification (RFID) is an automatic identification method that stores and remotely retrieves data via a passive inlay and active RFID reader technology. We provide RFID tagging solutions and inlays that work with industry standard Electronic Product Code (EPC) hardware and software, including data management, printing and encoding capabilities. Intelligent Labels  Microreplication Microreplication is a roll-to-roll process that uses heat and pressure to form microstructures on long rolls of polymers of different materials. Avery Dennison utilizes microreplication to mass-produce very precise structures in a variety of polymer films and provide specialty customers, with micron-scale precision, high-density materials at a relatively low cost. We use our microreplication expertise to create highly engineered optical films that channel light for optimal reflection, as well as optical films that maximize refractive light by sending it in the desired direction. Digital information may dominate, but print is alive and well around the world. Our manufacturing capabilities accommodate a complete range of printing systems and inks, ranging from UV-cured to solvent and water-based systems. Avery Dennison’s printing and imaging capabilities include offset lithography, flexography, gravure, screen, and digital printing. Our printing and imaging technologies can be used for a broad spectrum of product needs, including garment care labels, tickets and tags, and postage stamps, and industrial and automotive labels. Printing & Imaging Medical  Vancive Medical Technologies develops new technology in partnership with healthcare market leaders around the world. We bring more than three decades of expertise in adhesive chemistries, performance characteristics and production technologies focused on pressure-sensitive adhesives for medical applications. Our work aims to meet the current demands and future needs of medical device providers, helping them find ways to improve patient care while keeping costs in check. Emerging Capabilities Our years of experience creating a broad spectrum of adhesives and continuous research and development allow us to innovate. These are a few highlights of our developing technological abilities. Vela™: Making window displays personal VelaTM, our groundbreaking, dynamic advertising system for display windows, is a turnkey platform for digitally transforming windows into eye-catching switch-on, switch-off projections of campaigns, promotional offers, and personal content. VelaTM HD liquid crystal display technology enables retailers the flexibility to combine traditional merchandising with innovative and narrowly targeted digital advertising, resulting in a more meaningful and personalised experience for shoppers. Introducing Janela™  Avery Dennison’s Janela™ solution, powered by the EVRYTHNG Smart Products Platform, enables apparel and footwear products to have a unique, serialized label, which then connects to EVRYTHNG’s IoT cloud-based software. That means every Janela™ product is ‘born’ digital with the ability to capture real-time data, enhance consumer experiences, and make the manufacturing and selling of products more efficient and intelligent. Over three years, Avery Dennison will digitize a minimum of 10 billion apparel products for some of the world’s leading brand and retailers, enabling personalized and relevant consumer experiences. We continuously innovate in order to provide smarter solutions to the customers and industries we serve. Discover our latest creative global packaging trends and technologically advanced customer solutions. Our global reach, expertise in materials science and the spirit of curiosity allow us to solve real-world problems and provide countless benefits. We do this, in part, by making lighter, thinner, more durable, more conformable and more sustainable materials. +MORE

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Rakuten Intelligence

Rakuten Slice

Acumen It’s time to propel customer insights into the modern age with Acumen, our flagship e-commerce analytics suite. Only Acumen provides the essential, actionable intelligence needed to accurately understand your business, customers, and competition.  The Largest e-commerce Panel More than 5 million online shoppers under measurement. Actual Shopping Behavior Completely accurate, directly captured from e-receipts. Across all Retailers, over Time A complete view of e-commerce, at the consumer level. Marketplace As more online sales are attributed to marketplace sellers, brands are losing control of how they're being sold and marketed online. Acumen Marketplace illuminates this blind spot, and helps brands understand the true demand for their products across all channels.  Measure Third-Party Sales Direct sales are shrinking. Your data doesn’t have to. Real Time Data Accurate, complete, and at your fingertips. Across all Marketplaces A complete view from e-commerces largest marketplaces. Signals If disruption isn’t at your door, it’s on the way. We scan billions of transactional emails to offer an early warning system about companies and brands that are gaining momentum--so you can take action before they become competitors, or before it’s too late.  Disruption Detector  Spot companies on an upward trend and which users are driving sales performance. Competitive Concierge Gain visibility into the entire e-commerce landscape with unrivaled coverage, whether you’re evaluating categories or specific competitor brands. Innovation Investment Take action on emerging industries and small players on the cusp of explosive growth. Alpha Detect early market signals with purchase data parsed directly from billions of e-receipts. With an immediate, accurate read on the performance of public and private companies, you'll see market movements faster and more clearly than ever before.  Rich Transactional Data Feeds Weekly, product-level data, plugged into your platform.  Industry and Ticker Reports Tailor-made reports, delivered in an intuitive online interface. Custom Reporting and Modules Custom reporting on industry specific metrics and competitors.  Direct Data Get Rakuten Intelligence's High-Definition data delivered directly into your reporting platform on a weekly basis to power smarter marketing decisions and product strategies. It’s our data, the way you want it.  Big Data, Bigger Panel Comprehensive transcation data from 5 million online shoppers. Extensive Industry Coverage Coverage from 2013 onward, spanning 30+ industry categories. Specialized Verticals Emerging businesses in travel, transportation, and more. +MORE

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PLM365

Jovian Technologies

The Innovation Platform for Future Brands PLM365’s mission is to help build tomorrow’s best brands. Our Product Lifecycle Management (PLM) solutions help your engineers, marketing, partners, customers, and everyone else collaborate on all the product information needed to get your products from concept to customer.  Drive Innovative Products quicker to the market. Dashboard driven quick access to project status and open tasks. User friendly graphical UI based intuitive screens designed to enhance productivity and increase ease of access to product innovation content. +MORE

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Sense360

Sense360

Sense360 delivers groundbreaking insights to the food service industry and beyond—so you see tomorrow’s opportunities today.  What you’ll get with Sense360:  The full picture Get real-time visibility into how the world interacts with your business—and your competitors’ businesses—by gaining access to data on 100 million+ observed visits and 300,000 surveys a year.   Insights that drive growth and win share. Get instant visibility—both what happened and why it happened—and understand your critical growth drivers so you can optimize every ounce of effort and dollar spent.  Sense360 Optimize Continually improve your tactics so you get the most out of every dollar.  Sense360 Measure See trends and opportunities as they happen.  Sense360 Diagnose Easily understand why something is happening and what you can do about it.  The Bottom Line We have a panel of millions of US devices that allow us to collect data on over 100 million restaurant visits a month. We also process hundreds of thousands of attitudinal and satisfaction responses from our panelists by triggering surveys based on where consumers went. This combination of behavioral and attitudinal data creates a real-time 360 degree view and allows us to build groundbreaking solutions.  Our technology Our team of engineers and scientists (including 3 PhD’s) spent years building sensor-fusion technology, which uses the mobile sensors built into smartphones to understand a user’s location and activity. We have trained our algorithms with millions of real-world consumer examples from GPS, accelerometer, gyroscope, barometer, wifi, ambient light, and many other sensors. This provides us with an anonymous, but highly accurate understanding of where, how, and when people interact with physical locations and businesses.  Large and representative panel Our sensor-technology is on nearly one hundred apps and millions of mobile devices in the US. Our panel generates more than a terabyte of sensor data every single day and provides a detailed view of more than 100 million anonymous visits a month. We carefully curate our panel to ensure that it is highly reflective of the general population across geography, gender, ethnicity, age, and household income.  Not just what but also why We also collect hundreds of thousands of surveys based on the underlying sensor data, allowing us to ask consumers directly why they did something. This allows us to capture attitudinal data such as awareness, reason for visit, and satisfaction. We then combine our survey responses with our behaviorally observed data to understand the full picture.  Accuracy and Validations We are constantly checking our methodology and our tech for accuracy. We validate accuracy by collecting tens of thousands of responses every week from our users letting us know where they went and comparing to our algorithms. We also validate our data with client transaction data and with reported earnings. +MORE

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Green Fence

Green Fence

Free platform for everyone, anywhere, anytime. Take greenfence everywhere with you.  Remote digital auditing for the 21st century.  Build and verify trust across your enterprise and supply chain.  Now everyone has a scorecard.  Differentiate performance with ratings, rankings and reviews. Gain deep performance and competitive analysis and insights.  The food industry’s only comprehensive authentication gateway. Verification. Simplified.  Harmonizing teams, systems and communications.  Transforming how teams and systems work together. One platform. All data. All customers. All reporting. All engaged. Fully interoperable.  No more duplication. Reporting simplified. One click automated reporting to all customers.  Raising human performance. The greenfence academy provides education, training and competency assessment for everyone.  IoT and Big Data. Simplified. Leading the convergence of IoT with big data and automation.  Farmer’s banking network. Providing primary producers with banking services anytime and anywhere. +MORE

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Advanced Pricing Logic

Advanced Pricing Logic, Inc.

PRICEXPERT: Price optimization software for mid to large retailers Improve profit margins with PRICEXPERT, a performance-based pricing automation solution. It analyzes sales, inventory, customer data, product data, and your competition to determine optimal prices. Created by retailers for retailers, PRICEXPERT integrates quickly with any business with minimal training.  Integrate Curated Competitor Prices Our customer-focused solution allows you to price quickly and consistently across all markets and channels. Improve profit margins with PRICEXPERT, our product performance-based pricing automation solution. Analyze sales, inventory, customer data, product data, and your competition to determine optimal prices. Created by retailers for retailers, PRICEXPERT integrates quickly with any business system, and requires minimal training. +MORE

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MikMak

MikMak

Commerce for social videoMobile-first commerce experiences that connect brands to today's video shoppers  MikMak Attach Cart turns a video view into an add-to-cart purchase. Add to cart made easy Integrates with Amazon, Target, Shopify, Demandware, Magento & more Full funnel attribution Works with Facebook, Instagram and Snapchat   Bottom of funnel unit   MikMak Attach Multi Cart turns a video view into an add-to-cart at customers’ preferred retailer. In one click, customers choose where they want to checkout like Amazon, Target, Walmart Solves for your brand’s need for “fair and equitable distribution” Control your brand expression and data at the product page level even when you don’t own the eComm cart Works with Facebook, Instagram and Snapchat    Bottom of funnel unit  MikMak Attach Rate (Beta) turns a video view into first-party-data that allows brands to qualify and segment leads from social. Allow shoppers to rate product & brand attributes Qualify, segment and retarget your most valuable social video shoppers Exchange offers for email addresses or phone numbers Works with Facebook, Instagram and Snapchat     Middle of funnel unit  MikMak Attach Review (Beta) turns a video view into an increased likelihood to purchase by incorporating user reviews. Curated product reviews that shoppers can engage with  Exchange offers for email addresses or phone numbers Works with Facebook, Instagram and Snapchat    Middle of funnel unit   MikMak Attach Redeem turns a video view into promotional offer redemption.  Feature current offers & promotions for online and in-store Exchange offers for email addresses or phone numbers Works with Facebook, Instagram and Snapchat     MikMak Studio - Full-service production specialized in fun, short-form product videos. Bottom of funnel unit   Content strategy & Creative development Social media content creation Full-service video production & post A/B Video Production Tests   +MORE

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LIFImap

LIFImap

LIFImap have developed a visible light communication (VLC) solution that brings IoT to retail. Our solution combines visible light communication via LED transmitters and photodiode receivers that can be easily attached to a retail product, for example a sports shoe in Nike Town, a handbag at Louis Vuitton, or a pair of boots at RM Williams, which essentially creates an indoor-GPS. The device sends a signal to the LED, and when the product is picked up, the signal is detected and the movement is monitored, recorded and displayed via the LIFImap software to the retailer. The VLC industry is growing rapidly as the benefits of VLC include lower cost, faster response, and higher security than Wi-Fi. +MORE

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Parcel Perform

Parcel Perform

A branded tracking experience for every merchant  Create your own branded tracking experience to build a long-lasting relationship with your customers  Parcel tracking made easy  Covering 579 carriers worldwide Results available in 20+ languages Customized for merchants & consumers. TRACKING PAGE AND WIDGET  No need to be send your customers away to other tracking pages anymore. With Parcel Perform you can create your own fully-branded tracking experience across all carriers. Tracking starts right after check-out with your order number Customized branding to match your desired e-commerce brand experience Tracking widget on order summary page or directly in your customer emails Optimized for desktop, tablet and mobile as well as all browser Fully translated in your language Tracking page on your own custom domain Position your own advertising for smart retargeting to increase sales More than 475+ carriers covered Increase sales & customer brand loyalty. DELIVERY NOTIFICATIONS  Your customers want to know where their parcels are, instead of having to inquire the latest status themselves. With Parcel Perform notifications, you keep them in the loop whenever there is a new update on the delivery process. Email layout follows your tracking page customization in layout and languages, the customer feels it is your personal update to them Select which updates your customers should get, you decide when and how the updates will be send We keep you always in the loop of how many emails have been send to whom and when Optimized for desktop, tablet and mobile as well as all browser Reduce inquiries and drive customer satisfaction CUSTOMER SERVICE INTERFACE  Your customer service staff keep getting inquiries on the delivery progress? With the Parcel Perform’s Customer Service tools you can now access all parcel details and updates in one comprehensive overview, across all your logistics carriers. All parcels in one overview across all carriers Intuitive view of all available parcel details and their latest progress stage Option to include additional information like order number, customer name and email to personalize your communication Search orders and parcels easily by without need for tracking number & carrier information Use the same interface to immediately sign up your customers for further delivery notifications right away Reduce time and cost on customer service LOGISTIC INTELLIGENCE DASHBOARD  You never really know how well your logistics service providers are performing? With our intuitive Parcel Perform logistics intelligence dashboard you can access all key logistics KPIs in real time. All relevant real time performance data across all your shipments Transparency over volume split by tradelane and carrier, average transit time, deliverability, performance by carrier and different issue types Split your performance analysis by date, carrier as well as tradelane Outputs can be exported to directly include them in your management reporting Dashboard layout can be fully customized to your personal preferences Optimize your delivery setup +MORE

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Viveat

Viveat

Our solutions for the Food industry  - Viveat Smart Platform Creating Digital Identities – VIVEAT manages millions of IoT identities in cloud, assigning an univocal web ID to every product, and makes use of a database of information and applications throughout the product’s lifecycle, from production to sale. Managing Data in Real-Time – VIVEAT SMART is the brain of the smart product, reacting in real time to interactions between the object and users, and offering custom pathways and services. Analytics & Insights – VIVEAT SMART offers an interface of analysis and management of every product’s lifecycle, granting supply-chain traceability, safeguarding the brand, and profiling all users. CONSUMER ENGAGEMENT Your product is within reach of millions of consumers every day. You can now reach out to them, turning what is effectively an under-used asset into a new, active channel.  With VIVEAT SMART you can deliver interactive content, prizes or offers that are always right on cue. Because they’re adapted to the time and place, the product, and even to any previous interactions with the consumers, gathering information about their shopping habits and social profiles. This way, consumers interact digitally with your product, unveiling a world of content and a truly rewarding customer experience. Meanwhile, you can transform any product into a data-driven, 1 to 1 channel of communication that will stand out from the mass and captivate new clients. MOBILE COMMERCE Allowing immediate repurchase, from the packaging, drives users to consume your products and prevents them from turning to unauthorized channels for replenishment.   Any label or packaging solution can be transformed into a direct channel to digital sales, within a moment’s reach. Allowing immediate repurchase, straight from the packaging, drives users to consume your products and prevents them from running out of stock or turning to unauthorized channels for replenishment. Now, stock can be re-ordered easily or even automatically, making e-commerce more effective and efficient, boosting sales and customer loyalty.  BRAND PROTECTION VIVEAT solutions for brand protection combine the security of anti-tampering packaging with technologies that harvest crowdsource-based and tag-based data.  Crowdsource based security – At every interaction between consumer and product (for example, a customer scanning a smart label via smartphone) our algorithms analyze all interaction data in real time, immediately detecting any interference, parallel trading or forgery. Tag-based security – Our RFID-NFC tags are coded univocally and can be verified at any time by using the VIVEAT SMART mobile application. These non-duplicable tags, combined with the cryptographic protection offered by our system, grant the highest-level security. TRACEABILITY & CRM Tracking a product’s entire life-cycle can reveal strategic information and highlight a number of occasions for economical improvement.  Create value by getting to know clients and operators from your supply chain and offering them access to a range of useful services. This way, improving the management of customer relations and detecting opportunities to cross-sell and up-sell your products and services. As for the final consumer, VIVEAT SMART’s agile user profiling and registration process swiftly sets up a direct and effortless relationship between you and your client. +MORE

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iPIMM™ & iPIMM™ Mobility - End to End Cold Chain Visibility

Procuro, Inc.

TAKE CONTROL OF YOUR COLD CHAIN Outboud Delivery - Route Monitoring - Temperature Monitoring - Asset Tracking iPIMM™ Real-time Trailer Management System (iPIMM™ RTM)  A real-time telematics solution for trailer monitoring and management. The system monitors temperature, door state, reefer status and route progression. It’s not enough to know where your trailer is or what the current temperature may be – that is track n’ trace.  iPIMM™ SuD DELIVER WITH CONFIDENCE The iPIMM™ Supplier Delivery System provides our customers with a customized quality management solution for inbound deliveries. iPIMM™ SuD is the first software platform that elevates the traditional “temperature logger” to integrated cold chain solution allowing the driver to guarantee a quality delivery.  iPIMM™ FMS EXTENDING SHELF LIFE The iPIMM™ Facility Management System provides our customers with a customized quality management solution for cold storage facilities. The system provides a user-friendly interface to enhance operational efficiencies for managing temperature, energy and quality control 24×7.  iPIMM™ TMS DRIVERS WANTED iPIMM™ TMS is the ultimate in-cab driving tool and our answer to expensive proprietary EOBRs on the market today. Taking advantage of iOS technology, iPIMM™ TMS is jam packed with features including HOS & IFTA compliance, Proof of Delivery, eDVIR, Navigation and direct integration with the engine’s ECU. Keep reading below to get PIMMified!  iPIMM™ SMS  EXTENDING SHELF LIFE The iPIMM™ Store Management System provides our customers with a customized quality management solution for retail locations. The system provides a user-friendly interface to enhance operational efficiencies for managing temperature, energy, drive-thru performance, and quality control 24×7.   +MORE

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Kantar Consulting

Kantar Retail

Each Kantar Retail solution is a powerful specialism in its own right. When connected, we can help you create powerful opportunities and growth for your business. We have three specialist capability areas – Retail and Shopper Insights, Consulting Solutions and Technology Solutions.  INSIGHTS Shopper Insights - We help you turn shoppers into buyers  Understand shopper needs, motivations, behaviors, barriers and triggers across the increasingly complex omni-channel path-to-purchase. eCommerce is changing the retail landscape, but the challenges for brands in the retail environment are often similar in-store and online.  It is difficult to cut through the clutter and influence shoppers to buy. No matter the retail channel, we know that making it faster and easier for shoppers to find the products they want increases their spending.  Our innovative range of qualitative and quantitative solutions applies this principle across all elements of the shopper journey. Our techniques include panel surveys, in-store observation, click-stream analysis, neuro/bio-measurement, eye tracking, digital shop-alongs, virtual reality stores, mobile shopper diaries/surveys, eCommerce audits and more. / Insights to Activation A key advantage to working with Kantar Retail for shopper insights research is our ability to integrate multiple data sources (analytics, syndicated and custom research) to uncover deep insights and then our consultants help take the insights through to activation. The core Shopper Insights practice area helps our clients answer 3 core questions: How to lead the category? Who do we target to grow the category and brand, where do we target and how? How to win the digital and physical shelf? How to deliver best-in-class merchandising and shelving solutions? How to convert the shopper? How do we maximize ROI on shopper marketing spend, growing the category and brand? Most path-to-purchase research tools describe the journey, but Kantar Retail tools focus on understanding conversion gaps and then test solutions to close these gaps… ultimately driving growth. Retail and Channel Insight - We help you stay ahead of retail and channel evolution  We help you assess channel opportunities, strengthen customer relationships and frame a Go to Market strategy by understanding how the retail landscape is evolving and how retailer models and strategies are changing. Our ethos is to be the world’s best-connected and indispensable retail insights partner – our clients use our expertise and accurate market information to fuel decisions which accelerate profitable growth. We hold data on over 1,200 of the world’s leading retailers – and with 98% accuracy we can forecast where those brands will be in the next five years, allowing our clients to confidently focus their efforts and investments in the areas that will provide a strong return. Our face-to-face events, subject matter analysts, workshops and conferences provide you with a platform to build effective plans and evaluate strategies for their execution. Our specialist forums centre around a specific retailer, channel or market to allow you to identify opportunities for working partnerships and targeted retail initiatives. The core Retail & Channel Insights practice area covers: / Retail insights Understand the retail trends of today and prepare for the realities of tomorrow with our cross-channel strategic analysis. Our experts produce articles, research reports, slide presentations, executive-level summaries and profiles, photos, and news on over 1,200 key retailers across 135 global markets. Discover more. / Shopper insights Dig deeper into purchasing decisions by examining monthly data from 4,000 primary household shoppers gathered by Kantar Retail’s ShopperScape® survey. Our shopper insights offer helps you to weave the shopper journey throughout your business strategy to better understand behavior and pinpoint retailer choice.  / Webinars Connect online with our experts from anywhere in the world and find out what the critical issues are affecting developments in retail. You’ll hear our view on the shifts in business strategy before giving your point of view and getting the answers to your questions.  / Events Attending one of our events [BV(S4] opens the door for discussions on where the risks and rewards will be for your business in tomorrow’s retail environment. Strategic mid-year and year-end forums are supplemented by training workshops and forums across a variety of markets and retail channels, allowing you to engage with the world’s major retailers. / Sharegroups Our ShareGroups initiative brings together non-competing companies to openly share their experience, challenges and opportunities. Hearing real-life examples of issues affecting business and working through potential solutions promotes new thinking and practical advice on how to overcome common retail conundrums. CONSULTING AND ANAYLTICS Ecommerce, Omnichannel & Digital - We help you and your team build ecommerce capabilities that will enable your business to accelerate into this new retailing ecosystem Our 4e’s Offer: We offer global insight, strategic advisory services, shopper research and market-leading consultancy for businesses that want to succeed in this ‘Everywhere Commerce’ revolution taking place. Our services are targeted at the commercial functions of global brands and suppliers and our aim is to ensure that your teams can drive the business forward in the digital space with a focus on building omnichannel capabilities. Through experience, future forecasting and the use of live data we can help you make key decisions about your eCommerce strategy – from aggressively pursuing emerging markets to embedding new philosophies into your staff as well as providing a point of view on technology enablers and trends that will impact every supplier and retailer. Find out how to aggressively pursue eCommerce channel opportunities, learn what headcount and emphasis to place on emerging markets and let us show you how to embed eCommerce understanding to all account managers and supporting functions. FMCG and CPG manufacturers have sought our expert insight, as have global suppliers to the consumer electronic, apparel and retail industries.  / A toast to our success For a global leader in beverages, we helped to forecast the growth of eCcommerce in Eurasia and Africa, boiling down 90 potential markets into just four clusters, identifying the retailers to grow with and creating training guidelines for teams in those markets. / Great looking performance For a major international beauty and personal care client, we held an eCommerce Leadership Training Camp and a Winning with Amazon workshop for 25 eCommerce account leads. / Closer to home We worked out the potential size of the eCommerce opportunity for a global supplier of household products, allowing the client to justify headcounts for their top six European markets. / Whitespace opportunities We were asked to calculate the size of price for eCommerce across Asia for a major dairy brand, broken down into four key eCommerce formats. / Out in front A global spirits company asked us to build the roadmap for a multi-channel journey to 2020 across all business functions. We identified key consumption occasions and mapped the eCommerce category growth drivers, resulting in a re-think of the digital marketing mix. / Educate our organization We are frequently asked to present to our clients on a variety of topics within the eCommerce, digital and omnichannel space. Topics range from macro overviews, shopper landscape, digital trends, Amazon deep dives, organizational design, best in class omnichannel examples and much more. We can customize these conversations based on your unique needs.  Go To Market - We Power Up your Sales Strategy  We help you to improve your performance with retailers through better business planning and alignment of brand with retailer and shopper objectives. We help clients make the right strategic and practical choices that will grow their business. By developing and deploying practical solutions that help your commercial teams achieve top and bottom line results we can ensure your business is travelling in the right direction. We help you to ensure that you have the right organisation, capability and processes to deliver what the business needs. We work with you to design and deliver pragmatic improvements for the short, medium and long term, but our focus is also on ensuring that easily achievable improvements are identified, prioritised and executed. The core Go to Market practice area covers: / Revenue Management We help clients instill a revenue, profit and volume culture through tools, processes, metrics and analytics. We help you to identify and execute against opportunities for growth whilst ensuring efficiency by addressing the core commercial levers Business Growth Opportunity Mapping Brand, Pack, Price Architecture aligned to consumer / shopper needs Assortment and distribution optimisation Customer Trade Terms and Pricing Promotional strategy, planning and analytics / Integrated Customer Business Planning Developing your customer business plan, bringing together brand, category and sales objectives with a strong customer value proposition is increasingly complex. We help you establish the processes, tools and capabilities that enable the development of build a winning plan that your customers will support.  / Market entry We know the retail and wholesale trade industry, so if you’re looking to launch or distribute your product through one of these physical or digital channels you need to know what is expected of you and how best to deliver a winning market entry strategy. / Benchmarking Do you know where you are making strides with your customers and where you’re not, exploring all the opportunities available to you? We can deliver an impartial assessment with detailed recommendations by talking to your customers and understanding where your two interests can be best aligned.  / Route to market Clients need to segment customers and create value propositions for each to maximise sales and profit. Our people can show you how to optimise selling, service and supply relationships with direct and indirect customers throughout the complete value chain. Retail & Purchase Data Analytics  We help you to apply best in class analytical tools and consulting services to create winning strategies in-store and on-line across assortment, merchandising, promotions Retail channels have multiplied and are fragmented, competition is fierce and the rise of data management has set new standards. Furthermore, retailers have improved their capabilities in customer insights and reduced dependence on suppliers’ expertise. Manufacturers now have an obligation to propose a clear, differentiated and compelling offer to shoppers & retailers. They are the thought leader required to bring expertise and knowledge to the market. Kantar Retail provides industry-leading tools, superior analytics and consulting services. Our teams are constantly working hand in hand with our client to develop winning strategies at retail. Kantar Retail Analytics solutions help manufacturers make the most informed decisions at retail, capitalizing on all data available and ultimately driving revenue, margin and profit growth.  Our solutions cover these core areas: / Assortment Leadership: National Portfolio & Customer Optimization Quantify the true incremental value to both your portfolio as well as the category at your customer of each SKU. Our SKURat Portfolio and RichMix Customer Assortment Optimization tools are powered by our proprietary, industry-leading transferable demand methodology and enable you to unlock sustainable growth across the category.  / Shelf Leadership: Shelving Strategy & Planogram Management Holistic shelf leadership requires a combination of best in class shelving strategy based on what is successful in the market as well as planogram excellence via demand driven space optimization & mass planogram generation. Our Isolated Shelving Impact shelving strategy analysis distills the true impact of individual shelving practices such as flow, adjacencies & location in actionable shelving principles & executional guidelines. Our RichMix Space Optimization & AutoMerch Mass Planogram Generation capabilities combine the power of incrementality, value of a facing and up-to-store-level assortment optimization with an automated planogram creation capability that delivers significant time savings over current rules-based approaches / Net Revenue Management: Price & Promo Leadership Comprehensive net revenue management empowers an organization to not only identify the optimal base price level that would yield maximum profit but also maximize the ROI on promotions by selecting the right vehicles, depth of discount & promo length for each product group Our Price 360 helps you manage everyday retail price to drive revenue, share and profit while managing gaps to competitors and accounting for trade & external market factors Our Trade Opt capabilities enable you to more effectively allocate spend across retail customers by understanding the true ROI of your promotional efforts. This is underpinned by a holistic & structured approach rooted in people, processes and technologies. Catergory and Shopper Solutions - We create strategies that drive your long-term growth  We help you unlock future sources of real growth through the development of fact based category drivers and activation platforms. These are tailor-made for specific channels and retailers and are purpose built to influence purchase behaviour. We believe that traditional brand and consumer-led approaches to category growth are no longer adequate. Our consultants dig deep into your business to identify, understand and overcome the barriers to you achieving your growth goals. Working with you, we find their causes, create practical solutions and deploy them effectively. Access our exclusive market-leading tools, processes and models that will take you on a journey from insight through to execution. These tools will give you a full understanding of what drives conversion to purchase through shopper marketing strategies. We’ll also apply our growth forecasts to your categories to identify immediate opportunities where quick wins can be made. / Decision marketing Work with us to develop shopper marketing strategies built on a complete understanding of relevance, engagement and selection barriers along the entire shopper journey. / Portfolio mapping and prioritisation We can map your portfolio’s future fit against the category context and growth driver strategies, highlighting white spaces, blind spots and immediate areas for growth. / eCommerce We develop successful pure-play and multi-channel strategies and solutions through a better understanding of a shopper’s path to purchase. Read more. / Perfect store Using cutting-edge, market-leading technology, we’re able to bring to life a high impact, customer ready macro space or perfect store concept through our retail virtual reality team. / Shopper centric organisations After working with us our clients have developed world-class shopper centric commercial organisations through areas of benchmarking, competency-based assessment, organisation design and processes, and capability building through accelerated learning and embedding strategies. Organizational Performance - We drive the commercial performance of your organisation  We help you to develop your commercial capabilities and the competency of your people through organisation design, commercial process mapping, competency modelling and the assessment, design and delivery of training academies. Through training, coaching and assessments our experts are able to fine tune or completely realign your business to meet your core objectives. Across the globe we have made measurable differences to some of the world’s most iconic brands; even the most successful businesses can benefit. Using our own internationally-recognised data, insight and experience with global brands, we can benchmark your company against your competitors before working with you to identify skills gaps and commercial opportunities. A blended approach of workshops, coaching and self learning will help your team reach its potential by improving commercial planning, account management, selling and negotiation skills. / Benchmarking performance Know where you stand with our globally-recognised PoweRanking. For more than 15 years our annual ranking tool has been the industry standard, providing a top-level insight which allows you to benchmark your company’s position against that of your competitors. / Customer planning Data from our market insights service allows you to build strategic customer plans with tools and templates to ensure that results deliver against your overall business plan. / Selling skills Our consultants are sales and marketing-focussed and deliver a variety of workshops, coaching sessions, eLearning and blended academies which have been hugely successful for clients across the world. We teach and coach teams on the key principles of selling, including influencing psychology, customer understanding and closing deals. / eLearning Our eLearning courses cover sales, category management, brand marketing and finance. We’ll teach you the skills to be successful whether you want to improve your negotiation skills or strengthen the financial acumen across your organisation. / Negotiation Our negotiation training programs have helped clients secure miles of shelf space and save millions of pounds in promotional spending. By learning our core concepts and how to apply them, your teams will know how to leverage power, maintain negotiation positions and defend against buyer negotiation tactics – all skills that can be deployed in everyday commercial situations. / Financial acumen Using your team’s collective financial acumen effectively can deliver huge benefits to the business. We will focus on your business objectives, help to set and understand key performance indicators before working with you to identify real-life commercial opportunities. TECHNOLOGY SOLUTIONS Trade Optimization - Trade Optimization solutions are part of the new Kantar Retail Sales Performance Platform. XTEL is Kantar Retail Trade Optimisation’s end-to-end suite of solutions. Sales Planning TPM & TPO Retail Execution DSD and Van Sales Retail and Virtual Reality - Research and Experience the Future of Retail  VR enables you to choose the best retail solutions and get them accepted by stakeholders and retailers. For leading retailers and suppliers, Virtual Reality (VR) serves as the innovation engine to plan, research, collaborate and execute shopper-led innovation across their global organizations. +MORE

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