Loss prevention & security

Impacting Product Presentation, Merchandising and the Customer Experience

CART

The in-store environment has become an increasingly important front in retail competition as the majority of shoppers make their purchase decisions in the store and impulse purchases remain a significant factor. With this in mind, it is critical that retailers provide a pleasant and engaging in-store experience for their shoppers to achieve long term success as chain competitors stress clean, uncluttered, and well-organized stores. Key to the shopping experience is merchandising. Merchandising success means not only having the right product selection and assortment available, but also having products neatly presented to make it easy for the shopper to find what she is looking for. With so many more options available to shoppers today, retailers understand that the negative impression made by products in disarray and the frustration caused by inability to find the right product in a timely and efficient manner can send the shopper to a competitor. In addition to lost sales, poor merchandising discipline can result in higher labor costs, as store personnel must take time to straighten products and bring them face-forward. European supermarkets, faced with high real estate and labor costs, utilize merchandising fixtures to maintain product display discipline, maximize shelf space, and realize restocking efficiencies. A relative newcomer to the US market, merchandising fixtures from POS Tuning were recently tested by CART in a live learning lab (operating store) to determine the impact on sales, store labor related to restocking and merchandising, and the customer shopping experience. Overall, the fixtures provided a significant positive impact on units sold in key brands and sections in both the cereal and frozen foods categories, which were evaluated in this test. The quantitative results were reinforced by comments from the Store Director who clearly identified labor savings, improved merchandise presentation, and positive remarks from shoppers as key benefits to the POS Tuning fixtures. Merchandising tests such as these are challenging, especially in the dynamic supermarket environment where there is a regular inflow of new products and delisting of older products. Retailers regularly re-merchandising categories and sections compound the challenges as they react to competition and search for any advantage. The CART team’s retail experience underscores the importance of viewing test results through both a qualitative and quantitative lens. The positive impact provided by an easier and less frustrating shopping experience can create customer value over time that can be difficult to manage in a short-term test. Comments from shoppers and store personnel help reinforce the importance of this perspective. POS Tuning is a global provider of innovative merchandising and display solutions that has brought its products to retailers in North America. Building on the success in its home market of Europe, where leading retailers utilize its products across many categories to great success, POS Tuning engaged CART to implement its solutions in key categories in a supermarket to prove their value. +MORE

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Balance Innovations Suite of Solutions

Balance Innovations

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Balance Innovations offers the only retail software platform that connects all points of your currency operations,  lowering the cost of accepting cash and increasing efficiency at all levels of the organization. It provides multi‐ layer security and effortless integration of all your devices and systems to give you an immediate, complete view  of your entire enterprise.  This comprehensive visibility enables you to understand what’s happening across your entire organization without tapping into multiple systems or reports. It puts all the information you need right in front of you –  customized to thresholds you choose – so you can be proactive in addressing issues before they become problems.   +MORE

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POS Tuning

POS Tuning

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POS Tuning is the global innovation leader for retail front facing shelf management solutions.  POS Tuning offers an entire toolbox of products (pushfeeds, illumination, theft prevention, stock management, brand staging, and other disruptive elements) optimizing the presentation of brands and categories at the Point of Sale. +MORE

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Pseudo Customer Centricity: Fool’s Gold

Gary Hawkins on Winsight Grocery Business, CART

Retailers must employ a customer-first philosophy into organizational culture Many regional retailers are (at last!) intent on becoming customer-centric, more than a decade after The Kroger Co. led the way and more than two decades after early loyalty pioneers proved the value of a true customer focus. But too many retailers believe that customer centricity can simply be bolted on to their organizations without realizing that true customer centricity is far more involved. Like the intrepid gold miners of the 1840s, these retailers awaken to the realization that what they’ve taken for retail gold is in actuality a false promise, seduced by the fools gold of pseudo customer centricity. I can recount meetings with senior executives from well-known retailers who espouse their customer centricity efforts; spending massive sums on consultants and solutions powered by a decade’s old approach based on customer segments integrated to the retailer’s category planning processes, and even personalized offers to shoppers. Countless of these retailers remain anchored in a product-focused world, even those who tout using technology to discover what products should be put on offer to their customers rather than starting with a vendor-funded offer pool.  True disciples of customer centricity deeply embed a customer-first philosophy into their organizational culture, extending it to every part of the enterprise. These companies realize that providing savings on products relevant to the shopper is only the beginning. Leading companies such as Amazon and Kroger are investing heavily in taking customer centricity to the next level: comprehensive, seamless user experiences across channels and devices, integrating personalized product recommendations with an understanding of the individual shopper’s specific health conditions, and laying the technology foundation for immersive shopping experiences melding the physical and digital worlds. Customer first disciples understand the dynamic flow of customers and their shopping behavior over time, putting in place capabilities and processes attuned to providing contextual relevancy inside and outside the store. And personalization—driven by past purchases and recommendation algorithms—is fast evolving to what I think of as strategic hyper-personalization, leveraging vast intelligence about each individual shopper to power a mix of recommendations to win the shopping trip, grow baskets, maximize retention, and foster customer advocacy—one customer at a time, in real time. Many regional retailers are based in more rural areas where company executives believe their shoppers are less tech savvy, relieving pressure on digital imperatives. According to Pew Research, 95% of Americans own a cellphone in 2018, with 77% of Americans owning a smartphone. Pew also calls out that in 2018, 89% of Americans use the internet. Location is no longer a proxy for customer technology illiteracy.  This year, Amazon is projected to realize over $258 billion in U.S. retail sales, an estimated 49% of all online retail spending in the United States. With this kind of penetration, and the ability to ship products anywhere overnight, traditional supermarket retailers would do well to remember that their shoppers are increasingly expecting (demanding!) the seamless and comprehensive user experience provided by Amazon, and increasingly by Kroger and Walmart. Yet, too many retailers remain mired in digital purgatory, constrained by capability silos and the inability to bring piecemeal capabilities together in a seamless fashion for shoppers.  Lastly, many seasoned grocery executives have spent their careers being rewarded for following, letting someone else bring innovation to market and only following when it has been proven successful. Years ago IT executives would buy IBM, even if it wasn’t the best choice, but because it was the "safe" choice. This practice continues today as retailers sign deals with "established" providers because they believe it is the safe choice, failing to understand that today’s environment rewards fresh, forward-looking thinking. Retail executives need to look beyond yesterday’s approach to customer centricity to capabilities and platforms that actually position the retailer for future success. The cost of failing to provide a seamless shopping experience, for failing to provide true individual shopper personalization, and failing to provide real time contextual relevancy, can rapidly obliterate any savings or security from yesterday’s "proven" approach. Tom Furphy, a former Amazon executive and the originator of Amazon Fresh, in a recent interviewspeaking to the challenges retailers face today, especially a reliance on past practices, says it all: “What seems safe is actually destructive. That’s a recipe for longer term disaster.” This article originally appeared on Winsight Grocery Business and can be viewed here +MORE

The Top Five Ways Retailers Benefit from Industry Trade Shows

Courtney Muller, Chief Corporate Development & Strategy Officer, Clarion UX

When was the last time you attended a retail or food and beverage trade show? If you have to pause to think of the answer – or know immediately that the answer is, “Never” – then it might be time to find a show or expo near you. Trade shows are the best places for those within the industry to get out of their stores and network; find new products and stay abreast of the cutting edge technology offerings; and gain invaluable education in the areas you need it most. In short, even if you spend time every day trying to stay current, you could never see it all – or know what to search for. There is no better place than a trade show … from seeing new products, meeting new people, becoming educated on a new way to engage your customers, or finding out about technology … this is the place to find what you don’t know!   Here are some of the top reasons you should attend a trade show this year: Network with Decision Makers When you think of networking, perhaps the typical “mixer” scenario comes to mind with people you don’t know awkwardly milling about a bar or restaurant, trying to strike up conversations with random people in the hopes that you might be able to benefit one another in some way. Networking at a trade show couldn’t be any more different. As an attendee, you can specifically find exhibitors with the products you seek; attend educational sessions that pertain to topics you are interested in, therefore attracting other audience members who share the same challenges; and be assured that your peers in the same industry as you are seeking similar solutions as you.  And you might even run into a colleague you haven’t seen in years! Find New Products and Foods You subscribe to industry periodicals and get Google Alerts in your inbox every day, but have you seen that new robot that identifies out of stock items and potential slip and fall hazards? Have you read about leveraging data to establish loyalty and trust with food delivery customers? A trade show is the perfect venue to scope out all that is new in the retail world from tech products to new foods and services – all in one place – to help you use technology to create a seamless customer experience. As you look for new technology innovation to keep you competitive, you may find the perfect partner for online ordering, rapid delivery, or rapid checkout through customer’s smartphones.  No matter what you want to go to a trade show to find, you will likely be pleasantly surprised by discovering even more than you thought along the aisles. See New Trends in Action Are vegan offerings a must-have? Should you offer chef demonstrations to showcase meal ideas? Are international flavors high on consumer’s minds? What chef dishes are they trying replicate at home? Be on the front line of this year’s and next year’s trends so you can bank on what your customers will be looking for in the near future. You’ll walk away with new products and great ideas you can implement immediately in your store operations. You may even realize that you are on the verge of creating an entirely different trend yourself that has yet to appear on the market – good information that you can capitalize on in the year to come. Receive Best in Class Education If school is a distant memory – or perhaps you learned hands-on in a family business and worked your way up the ranks – one of the best perks of most trade shows is the educational content provided to attendees and exhibitors alike. Whether you’re interested in operational excellence, developing your workforce, building bigger baskets, or sessions dedicated to those hot new tech trends we previously mentioned, trade shows like The NGA Show (presented by the National Grocers Association) in San Diego this coming February will have you covered on all fronts. What’s more, you can connect with presenting industry specialists to gain even more valuable insight into the topics that interest you most. Gain Immediate, Actionable Ideas The bottom line … your time is valuable and you want to spend any time out of your store obtaining the cream of the crop ideas - from new products, growth strategies and tech trends. Hear what the experts have to share, sample emerging products, uncover new technology, and refresh your enthusiasm for the business. You’ll walk away with a plan to bring all of these new ideas and initiatives into your store operation to drive profits, growth and innovation.   No matter where you are in your retail career, a trade show will no doubt provide you with opportunities, education and inspiration as you progress in the business. Interested in learning more? Check out the upcoming NGA show: National Grocers Association Show, San Diego, CA, February 24-27, 2019, www.thengashow.com  Each year, The NGA Show brings together independent retailers and wholesalers, food retail industry executives, food/CPG manufacturers and service providers for unparalleled opportunities to learn, engage, share, network, and innovate.  Given today’s ever-changing marketplace and evolving advancements in innovation occurring in the food retail industry, The NGA Show is a must-attend event, providing over 40 educational workshops, an expo floor featuring innovative and game-changing products and solutions and countless networking opportunities.  Registration is open at www.thengashow.com – early bird registration rates in effect through December 10, 2018.  +MORE

NGA Show 2019: The Epicenter of Grocery Industry Innovation

CART, Advancing Retail

In a special event leading up to the opening of the new NGA Show 2019, CART will bring together unique education, an impressive line up of speakers, and cutting edge innovation to make San Diego the epicenter of grocery industry innovation during Feb. 24-27, 2019. With a focus on regional retailers and dynamic independent operators, the CART team will present an innovation tour de force designed to help attendees not only stay in the game but help them win. CART is coming together with leading retailers through-out the industry to provide attendees a new worldview for the future of retail where transformation and disruption are the new normal: iRetail. Focused on five ‘i’s, iRetail will give attending executives a framework for evaluating their existing capabilities and provide a roadmap to closing the innovation gap. In a time of declining and disappearing industry events, the NGA Show has become a beacon of light for the industry as it has grown each year, even outgrowing its longtime home in Las Vegas, spurring the move to San Diego this coming February. CART has had a long time partnership with NGA and is taking the relationship to a new level this year, building on the success of CART’s Innovation Event at last year’s show.  Make sure to put Sunday, Feb. 24, 2019, on your calendar and plan to attend the CART special event at the new NGA Show! +MORE

Technology's Profound Impact on the Supermarket Industry

Peter Larkin, President & CEO, National Grocers Association

Often cited as the one of the greatest catalyst of change within the retail grocery industry, technology is an area that independent supermarket operators must understand, and embrace.  Technology continues to have a profound impact, where virtually every detail of the supermarket industry is being touched by new solutions and platforms. I see three technology threads, each entwined with the other. One is the explosion of mobile applications and programs that are turning grocery shoppers into high information consumers. According to Pew research, smart phone adoption among Americans has more than doubled since 2011. Not only are shoppers becoming more sophisticated, but they are using technology as a way to gain more information, transparency, and convenience. At the touch of a mobile screen, consumers can instantly access to updated information on locally sourced perishables, competitive promotions, price checks and recipe ingredient lists. In turn, this migration to the digital space is shaping customer relationships with retailers. Today’s shopper does not want to be talked to but instead wants to be a part of the conversation. Consumer product manufacturers and marketers make up a second technology thread. By analyzing large chunks of customer data and retail sales, manufacturers, retailers and service suppliers are exploring innovative ways to touch their target audiences. Big data though can be vast and hard to harness. Whether it’s social media, a mobile payment system, or loyalty programs, technology can effectively create many new opportunities for savvy retailers to learn about and to connect with their shoppers to better serve their needs. A good place to see and learn about a number of these innovative solutions is right here at www.advancingretail.org. The third thread is in the store itself, where technology is increasingly employed to improve overall store productivity to program more effective lighting, to boost checkout efficiency, to track shopper traffic flows to improve layout and sales per square foot, or to offer customers immediate cost savings via real time wifi connections as they shop. A great, and very recent, example of this is Sedano's Supermarkets launch of a “robotic supermarket,” which entails an automated fulfillment center where AI-enabled robots will assemble full supermarket orders of up to 60 items. While the landscape is quickly evolving, many independent grocers are taking advantage of cutting-edge technologies to engage with their shoppers, find efficiencies, and reach new and existing customers where, how, and when they want. Independents have been making their move into digital. They are hiring dedicated staff, dedicating marketing budgets to digital initiatives, more effectively leveraging social media platforms, and integrating the latest technologies into their business strategies.  With the dramatic pace in which new apps and tech solutions are coming on to the market, it can all seem a bit overwhelming, but technology will play a defining role in the supermarket industry.  Those retailers that are on the forefront of implementing new technology and embrace the hyper-connected, tech-savvy consumer are positioning themselves for success. I’m one who is convinced that these threads will weave into a pattern of rising sales and profits. And that’s why the 2019 NGA Show will kick-off with a new educational event, spearheaded by our partners at CART, entitled “iRetail: Technology Innovation Reshaping the Grocery Industry.” The event is designed to give supermarket operators a framework for navigating fast-paced innovation while maintaining a focus on the importance of people and physical stores as we move into the future. Despite increased competition from all angles, it is an exciting time for the supermarket industry – and we at NGA are bullish about what the future holds for the independent grocers! Known as the true entrepreneurs of the industry, independents are nimble enough to quickly overcome obstacles, and are finding innovative ways to respond to changing consumer preferences, which is something they’ve always been good at given their close ties to their communities and the consumers they serve. +MORE

The CART Virtual Pitch Event / Spring 2018

Gary Hawkins, CART

Hundreds of participants joined a distinguished panel of retailers and wholesalers on May 15th, 2018, as they stepped together into the Innovation Gap with Sterling Hawkins, Head of Venture and Innovation at CART and David Ciancio, Global Customer Strategist for dunnhumby, for the Spring Retail Innovation Pitch Event 2018.  The first-ever live webcast retail innovation pitch event, held in partnership with Winsight Grocery Business and with support from ShoptoCook and Curbside, consisted of four ten-minute pitches from udelv, BeeHex, Brain Corp and Popspots. The chosen pitch companies were selected from over 250 applicants and represent the leading edge of innovation coming into the retail industry. "Emerging technology isn’t just a possibility to consider,” said Sterling Hawkins, "it’s become a necessity as the pace of change increases exponentially in tandem with the dramatic power shift from industry-driven decisions to savvy consumers who want to be reached how, when and where they want to engage. Emerging technologies are advancing at a rate that’s almost incomprehensible. When we combine the linear trajectory that most of retail is on with what’s technologically possible, it opens up a gap, The Innovation Gap." Key retail decision-makers understand the value of working in The Innovation Gap. Importantly, it isn’t just what’s technologically possible, it has to be economically viable. “Wholesale partners and panelists make the whole thing real,” said Sterling. “It’s in this space where we get to look at the business to understand not only what we can do differently but what we can actually do better, grounded in the reality of retail operations.” Dave Ciancio reinforced the importance of stepping into the Innovation Gap, explaining how even a seasoned, entrepreneurial global company like dunnhumby, with innovation part of it’s core DNA, now looks externally to keep on top of change to best serve their clients’ more than 800 million households around the world in a 1:1 personalized conversation. Adriel Lubarsky, Director of Business Development at udelv kicked off the pitches, and appropriately set the stage when he shared, “the future is going to be remarkable!”  udelv, announced as the CART Virtual Pitch Event / Spring 2018 winner, epitomizes the exponential change in the industry. The founders’ determined strategy to bring udelv’s self-driving delivery vehicle to market years before self-driving vehicles were expected to be on public roads places them squarely in position to shape the future of autonomous delivery with technology that actually works much like a human brain to crunch data and make decisions. Large enough to handle significant loads and capable of launching in any state, udelv is currently working in multiple industries with vehicles co-designed to meet and exceed delivery expectations, even mastering the cold-chain.  As an example, udelv is delivering groceries to Draeger's customers in California with customized, honeycomb insulated compartments ensuring fresh foods stay fresh and consistently cold. They’ve even moved beyond using a mobile app with their text-to-open technology. As eCommerce explodes, the future is certainly bright for the winner of the Pitch Event. Finalist Popspots is focused on cost-effectively solving the $26 billion dollar problem of out-of stocks for retailers using in-store technology and artificial intelligence. Popspot plays in the checkout aisles with a combination of smart racks and mini-computer screens so retailers can quickly be notified of out-of-stocks and work to recoup lost sales and generate a strong ROI. Cost-effective, and with weekly reports, centralized oversight and potential to share best practices between store locations, this solution is already making great strides in the industry. The CART Virtual Pitch Event / Spring 2018 finalist BeeHex was originally funded by NASA and maintains a strong commitment to R&D with solid funding and numerous awards. While the company’s 3D printing solution can be implemented in production facilities or in-store, BeeHex feels the ideal spot is in the bakery department, freeing team members to focus on customers, and letting the machines do the work. The BeeHex 3D Dessert Decorating tool cleanly and efficiently decorates baked goods with pre-filled, disposable pouches of frosting. Capable of reducing production time on simple or complex decorating projects, BeeHex generates a quick ROI and is ready to embrace making a decorator's ideas reality. Envisioning the future, the BeeHex mission ultimately is to personalize food to the individual customer. BrainCorp is developing intelligent self-driving technology for commercial equipment and is being initially implemented with robotic floor cleaners. Their dual mode robotic floor scrubbers can work manually or autonomously and only need a single training session to learn the route around the store. These intelligent robots provide reliable cleaning, improve employee safety and maximize efficiency and productivity with in-depth reporting. Their  inter-navigation software is the company's “secret sauce’ and their capability of maneuvering in real-life situations makes them safe to use around customers. ————————————————— Join CART and Winsight Grocery Business for the Fall 2018 Retail Innovation Pitch Webcast on Wednesday, October 10th! +MORE

Pace of Innovation -- Shattering the Status Quo

Gary Hawkins, CART

Retailers are shellshocked by the increasing pace of technology fueled innovation that is transforming and disrupting the industry. It seems not a week goes by that we don’t read about yet another new competitor entering the grocery space or some new innovation being rolled out by an existing competitor. Case in point: Kroger’s recent announcement that it is deploying its Shop, Scan, and Bag self-shopping solution at 400+ stores. This in response to Amazon’s cashier-less Go store pilot and Walmart’s similar self-shopping solution. Supermarket retailers are challenged on several fronts relative to innovation. It is nearly impossible for a retailer to be aware of all the new innovation entering the market. As an example, CART reviews an estimated 100 new solutions each month. Beyond awareness though is the challenge of deciding what areas to focus on (supply chain, distribution, marketing, store operations, etc.) and deciding what specific solution to pilot. And then having to decide what new capabilities to deploy across operating stores. Having efficient operations, quality foods, and great pricing and service is simply the cost of entry to supermarket retail. The new battleground is innovation. This is a new world for retailers to navigate. As an example, we see too many retailers implementing different digital capabilities in a piecemeal fashion rather than working towards a cohesive and comprehensive platform. The self-shopping capability mentioned earlier is a great example. Some retailers are trying to implement this kind of capability through a third-party app or a separate app rather than bundling it into one mobile app for their customers. Shoppers are after an omni-channel, seamless experience, not being forced to interact with different apps or systems to do business with a retailer. CART is here to help. We’re able to leverage our strong retail experience, industry knowledge, and unique insight to new capabilities and innovation flowing into the market to help retailers understand where they are today relative to their competitors and best-in-class retailers. Developing an innovation roadmap is important to help in prioritizing what new innovation to focus on and to create a foundation capable of adapting to new capabilities and technologies as they come into the market. +MORE

Profectus USA

Profectus Group US

Profectus is an international technology and services company that provides leading technologies for rebate and deal management, contract compliance and accounts payable audits. The niche technology is designed to create transaction certainty and help businesses make better decisions. The Profectus USA team supports many industry verticals including grocery and foodservice wholesalers, grocery and clothing retailers, financial institutions, mining and many more. Our technology provides a road map for your success! RDM (Rebate & Deal management)  The Rebate Management system is designed for retailers, wholesalers and large organisations and delivers best practice rebate and deal management, resulting in better returns for business.​ The Rebate Management system is a secure web-based system that stores unlimited rebate and deal agreements.​ The Rebate Management system guarantees accurate rebate calculation, journal creation and claiming.​ Clients and their suppliers value the transparency of a shared web system where there is clarity on all of the details related to rebates.​ In addition, the Rebate Management system creates insights and opportunities to generate increased revenue.​  CCS (Contract Compliance Software)  The Contract Compliance (CC) system enables a full compliance framework to identify overcharges or over payments prior or post payment. It ensures contract terms originally negotiated for indirect/ GNFR (Goods Not For Resale) expenses or key contracts actually occur.​ The CC system is a secure web-based and centralized contract management system providing secure visibility of all critical contract terms.​ The CC system automates the detailed cost checking of invoices; supplier queries workflow and transaction approval process with the click of a button.​ In addition, CC creates insights and opportunities to reduce spend and improve contract terms.  Merchandise / Terms Audits  Every merchandise, sales, AP transaction and trading term agreement is audited for accuracy. The Merchandise Audits provide a detailed review of your rebate and deal agreements against claims and transaction data to identify under-claimed rebate and deal income.  Accounts Payable Audits  Every AP transaction is audited for accuracy by Profectus technologies and the audit team. The Accounts Payable audit will identify and recover duplicate and over payments, GST processing errors and aged vendor statement credits.  Contract Compliance Audits  Contract Compliance audits identify all rate errors and service type errors within invoices. Contract Compliance Audits enable clients to have full compliance framework to check invoices at line item level against agreed contract terms to identify overcharges or over payments prior or post payment. +MORE

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Identity Solutions

Acxiom

Mitigating fraud and data inconsistencies is critical to protecting your company’s financial performance. Our industry-leading accuracy will help you reduce losses by allowing you to identify and verify individuals. Plus, Acxiom is the only vendor that offers the ability to integrate your data with ours to generate custom authentication exams, offering an extra layer of security. +MORE

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Loss Prevention

TRUNO

TRUNO provides smart loss prevention solutions to protect your bottom line. Loss comes in all shapes and sizes, but often happens at the hands of your own employees. When you are protected with smart technology throughout your store, your bottom line will see the benefit. +MORE

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EMV, Fraud and Data Security Services

Vantiv

Vantiv is a leader in card data security and fraud protection - let us help protect your business with solutions for merchants and financial institutions. +MORE

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Direct Store Delivery (DSD)

BRdata Software Solutions

Maintaining control over product received at the store backdoor is crucial.  Using the BRdata DSD (Direct Store Delivery) system, users can instantly and easily verify that the costs, allowances, quantities, and products received are what is expected from the vendor. Smooth flow of DSD will increase the speed of receiving for both the store and vendor, ensure accurate inventories and correct cost/retail maintenance.  Allowing you to know exactly what is being received and at what cost at the time of delivery is an essential tool that will contribute significantly to the profitability of your retail grocery operations. +MORE

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Inventory Module

BRdata Software Solutions

The BRdata inventory module gives users the resources needed to easily track perpetual inventory by updating item quantities with automated retrieval of POS sales movement and in-store received items. Take control over inventory replenishment and prevent under/over ordering. Monitor and report on stock levels, costs and averages to gain a clear view into your true inventory costing and profitability. Gain control over your inventory with the BRdata Inventory module which gives users the resources needed to easily manage stock levels.  Eliminate uncertainty by better managing inventory and costs while ensuring you have sufficient on-hand stock to fill anticipated store sales and avoiding overstock. +MORE

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Datalogic Suite of Services

Datalogic ADC

Revolutionizing Retail Improving the In-Store Experience Delivering a valuable and relevant in-store shopping experience for today’s sophisticated and digitally connected consumer is the most difficult challenge in retail. Datalogic is applying new advanced technology to products and solutions that allow the retailer and key system integrator partners around the world to reinvent and improve the in-store shopping experience. Datalogic provides Retail Solutions for... POS Checkout, Assisted Sales, Loss Prevention - Reducing Produce Shrink / Loss, Loss Prevention – EAS Deactivation, Loss Prevention -Reducing Bottom-of-Basket (BOB) Loss, Identity / Age Verification, Form Automation, Mobile Marketing, Host Download, Cashier Training, Diagnostic and Productivity Reporting, Queue Busting, Self-Checkout and Personal Shopping. +MORE

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TransArmor®

First Data

The TransArmor Solution provides multilayered protection for your business. It helps defend your system from hackers, protect your customers’ sensitive information and reduce liability in the event of a breach. And now, it’s a standard feature of any First Data merchant account. +MORE

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PCMS Store Systems

PCMS

PCMS has developed the VISION Twenty One Portfolio of software solutions for retail in response to the needs of our clients. With retail in mind at every stage of its development, the VISION Twenty One Portfolio can provide end-to-end solutions for retail. Combining POS, loss prevention, back office, and managed services, PCMS offers a one stop shop for retail. +MORE

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Frontline™ Solutions Platform

Digital Defense, Inc.

The combination of DDI’s certified Security Analysts, patent-pending scanning technology and proprietary cloud-based vulnerability management system, Frontline™ Solutions Platform, (FSP) delivers the most powerful assessment results and remediation management solutions possible. An intuitive online portal streamlines your vulnerability management so that you save time, money… and frustration.  DDI’s FSP online client portal allows you to pinpoint and remediate the vulnerabilities posing the highest risk for your organization. No more digging through reams of remediation reports, Frontline’s Active View™ feature gives you quick and accurate insights to help prioritize your vulnerability remediation efforts. This host-centric view combines your host importance ranking with the vulnerability risk rating to guide your resource allocation for remediation. Your highest risk devices can be readily identified, saving you time while increasing efficiency and ROI. In addition, FSP generates customized reporting of your assessment and remediation efforts while providing online remediation workflow capability. +MORE

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CyFIR Enterprise Forensics

CyTech Services

CyFIR is the ideal network investigation and Incident Response tool for performing live computer investigations across any size enterprise. CyFIR's  immense capabilities include the ability to view, acquire, search, and analyze client data within a network without detection or disruption to services using forensically sound methods that preserve evidence. Any organization’s IT security or digital forensic team can easily use CyFIR to complete a thorough investigation, collect crucial evidence, and produce detailed reports. +MORE

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Apeel

Apeel Sciences

What is Apeel Sciences? Apeel Sciences is a company that’s fighting the global food waste crisis by utilizing nature’s approach to preventing waste in the first place — a sustainable approach to the world’s growing food demands. Apeel’s plant-derived products help USDA Organic Certified and conventional fresh food growers, suppliers and retailers improve produce quality and slow spoilage, which minimizes food waste from the farm to the kitchen. What is Apeel? Apeel is a family of plant-derived coatings that fresh food growers, suppliers and retailers use to keep produce fresh. Produce with Apeel stays fresh two to three times longer, which promotes more sustainable growing practices, better quality food, and less food waste for everyone. For growers, suppliers and retailers, Apeel is the only postharvest solution that creates an optimal microclimate inside of every piece of produce, which leads to extended shelf life and transportability — without requiring refrigeration, controlled atmosphere, or preservatives.  How does Apeel improve the quality of produce? When produce is fresh, it not only looks better, but more importantly it tastes better and contains a higher density of nutrients. Apeel makes it possible for growers to optimize their practices and avoid harvesting before ripeness, allowing fruits and vegetables to develop full quality (from nutrition and delicious flavor to appearance and texture) before they embark on the journey to the grocery store. What is Apeel made of? Apeel is made of plant-derived materials — lipids and glycerolipids — that naturally exist in the peels, seeds and pulp of all the fruits and vegetables we already eat. Apeel is edible, safe to eat, and fully compliant with all U.S. Food and Drug Administration regulations. Because Apeel is made of widely used plant-derived materials — lipids and glycerolipids — that are commonly and naturally found in foods, it is designated FDA GRAS or “Generally Recognized As Safe.” Apeel is colorless, odorless, and tasteless on produce. +MORE

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Decision As A Service®

Forter

Decision As A Service® Real-time, guaranteed decisions for every transaction straight into your system ACCURACY MEANS MORE REVENUE Machine learning is most effective when it’s combined with human creativity and constant research. Accurate fraud prevention is not just about having fewer chargebacks; it’s about maximizing revenue on all fronts. The ideal combination of expertise, speed and scale results in a system that optimizes every key metric and generates constant growth.  Accurate, Not Risk-Averse Accuracy means that good customers are not rejected just because they show “risky” characteristics – something that has represented a key challenge for traditional approaches to fraud prevention. Sensitivity to individual behaviors and understanding of the relevant buyer personas are key to making decisions that are accurate, not risk-averse. Adapting Fast to New Challenges Forter’s fraud detection system is designed to be extremely sensitive to new fraudster trends and techniques, and machine learning helps it to react quickly to ensure that the system is always up to date and your site is always protected against the latest threats. Our researchers monitor new fraud methods in the online criminal underworld, and their discoveries are included into the machine. Tailored to Fit Automation Forter’s system is tailored to each customer from the very first day. The machine is trained on your data, and our team analyzes your buying patterns and norms and builds an understanding of them into the system. That happens during integration, so the results are accurate from the start. Once you’ve gone live, the research continues to ensure an ongoing optimization. Real-time Decision Full automation means a real-time decision for every single transaction. Customers never need to wait for someone to review their order – order confirmation and fulfillment can be instant and seamless – and each decision is backed by a full fraud chargeback guarantee. Things get easier for your Finance team as well, since an unpredictable element becomes predictable. +MORE

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Porch Pirate Parlay

Porch Pirate Parlay

Protect your front porch with The Smart Grocery and Parcel Safe. Built to last, operable from an app on your phone and secure so your packages and deliveries are safe from theft and food is temperature controlled. +MORE

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Green Fence

Green Fence

Free platform for everyone, anywhere, anytime. Take greenfence everywhere with you.  Remote digital auditing for the 21st century.  Build and verify trust across your enterprise and supply chain.  Now everyone has a scorecard.  Differentiate performance with ratings, rankings and reviews. Gain deep performance and competitive analysis and insights.  The food industry’s only comprehensive authentication gateway. Verification. Simplified.  Harmonizing teams, systems and communications.  Transforming how teams and systems work together. One platform. All data. All customers. All reporting. All engaged. Fully interoperable.  No more duplication. Reporting simplified. One click automated reporting to all customers.  Raising human performance. The greenfence academy provides education, training and competency assessment for everyone.  IoT and Big Data. Simplified. Leading the convergence of IoT with big data and automation.  Farmer’s banking network. Providing primary producers with banking services anytime and anywhere. +MORE

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Everseen

Everseen

A SUPPLY CHAIN THAT THINKS FOR ITSELF  TIMI.AI IS OUR PROPRIETARY AI PLATFORM THAT USES VIDEO AS A SENSOR.  It is a framework for advanced machine intelligence and process management, that combines computer vision algorithms and machine learning techniques to secure the best possible output in terms of effectiveness and efficiency.  Over the last six years, timi.ai’s algorithms were trained on millions of cumulative transactions and in-store customer behavior to understand not only the DNA of a transaction, but also the DNA checkout and supply chain processes across retail stores and other user environments.  timi.ai is currently employed in the Retail vertical market as Everseen’s solution to help manage the Sales Process Integrity for retail operations. Our AI algorithms, computer vision systems and big data, work together to detect each and every scanning event with laser precision. BELTCHECK Loss prevention non real-time solution for conveyor belts checkouts. SCOBRAIN Loss prevention real-time solution for Self Checkouts replacing the inaccurate weighing scales system. SCAN&GOBRAIN Loss prevention real-time solution for Scan-and-Go retail formats.  VIDEO CONNECTIVITY Close-circuit TV and electronic Point of Sale data streams are fed to our Data Collection Unit which has dedicated on-board technology. The electronic Point of Sale is permanently connected to the strategically placed surveillance system in order to track the entire point of sale activity and identify potential irregular operations.  Our solution is simple to install and has a single data collection unit linked to the surveillance system, Points of Sale and the Internet. +MORE

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ControlScan

ControlScan

Security + Compliance solutions that protect your network and payment card data.  ControlScan places the highest enterprise quality protection within reach of small and mid-sized companies. With solutions ranging from basic to highly customized, a subscription-based managed security solution from ControlScan assures round-the-clock, continually updated cloud-security protection. It’s data security that’s affordable and easy to implement, so you and your IT staff can get back to running your business, knowing our certified security consultants have your back. +MORE

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StopLift - Checkout Vision Systems

StopLift Checkout Vision Systems

StopLift offers a variety of loss prevention and operational improvement solutions. Utilizing patented computer vision technologies, our systems are custom-tailored for the checkout and point-of-sale. ScanItAll™ Checkout Vision Suite The ScanItAll Checkout Vision Suite is a collection of StopLift’s video analytics technologies applied to inventory shrinkage at the checkout. ScanItAll automatically analyzes video from checkouts every moment to detect inventory shrinkage visually, even when it leaves no data trail. ScanItAll detects Sweethearting, Self-Checkout Loss, Basket-Based Loss, Operational Error, etc. Enterprise Analytics StopLift’s MIT roots in hard-core data analytics, scalable cloud infrastructure, and latest user interface design help turn all your complex data, from POS and elsewhere, into flexible easy-to-use actionable information. Enterprise Analytics is an intuitive and powerful window into your data with customizable “plain English” queries, dynamic reporting, and millisecond-accurate POS-video synchronization. Enterprise Analytics turns your mounds of data into nuggets of insight. Workflow Wizard StopLift’s Workflow Wizard analyzes your cashiers’ performance on a weekly basis and provides you with the tools to train your cashiers specifically where they are having trouble. From speed and efficiency and accuracy and loss, Workflow Wizard catches it all and presents the retailer with opportunities to train cashiers and improve performance all around. Video on Demand Video on Demand allows retailers to view any transaction, time period, or camera from any store directly from the cloud. Managers can view cameras live, look up historical video to go along with transaction data and more. No more sifting through videos for hours, now our customers can find exactly what you’re looking for quickly and easily. +MORE

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Edgeverve An Infosys® Company

Infosys Ltd.

Infosys Nia  Infosys Nia is an Artificial Intelligence platform which collects and aggregates organizational data from people, processes and legacy systems into a self-learning knowledge base and then automates repetitive business and IT processes, freeing up human effort to solve higher-value customer problems that require creativity, passion, and imagination. Infosys Nia expands the scope of the first generation AI platform beyond Information Technology simplification and optimization; and allows our clients to leverage AI to drive transformations in their core business. Our clients have used Infosys Nia to leverage their organizational knowledge, generate deep insights and discover opportunities to optimize, simplify, and automate complex business processes. DATA PLATFORM An open source advanced data analytics and machine learning platform that enables businesses to operationalize their data assets and uncover new opportunities for rapid innovation and growth.  KNOWLEDGE PLATFORM A platform to capture, formalize, and process knowledge and its representation in a powerful ontology based structure that allows for the reuse of knowledge as underlying systems change.  AUTOMATION PLATFORM A platform that brings together Robotic Process Automation, Predictive Automation and Cognitive Automation   AssistEdge Robotic Process Automation is now also a part of Infosys Nia​   AssistEdge Robotic Process Automation  AssistEdge Robotic Process Automation is an end-to-end service for building and implementing RPA. It provides integrated software robots to automate any high-touch, repetitive processes. It also provides assisted automation for processes which need manual intervention. When one of the largest European chemical manufacturers, with more than 20,000 employees in 50+ countries, wanted to streamline their Procure-to-Pay and Hire-to-Retire processes, they chose AssistEdge Robotic Process Automation as their sole partner in their automation and service modernization journey. AssistEdge  AssistEdge is an award-winning, scalable automation platform that helps enterprises modernize customer service, improve business processes and enhance operational productivity. When one of the largest retailers in the U.S. wanted to clear a backlog of more than 150,000 invoices and streamline its credit memo process, it took to automation. AssistEdge cleared the backlog in 3 weeks and provided a 75% improvement in cycle time. TradeEdge  One of the primary institutional voids in the emerging markets is the low penetration of organized retail – a key channel for product distribution in the developed markets. However, nearly 90% of sales in the emerging markets is driven by complex distribution networks comprising thousands of distributors and millions of small retailers To win in the emerging markets, global executives need a solution that provides insights – from distributors to consumers – across the distribution chain, and accelerate growth. TradeEdge is the best insights-driven sales platform for global brands to accelerate profitable growth in the emerging markets ProcureEdge  ProcureEdge is a next-generation intelligent procurement platform that enables continuous value discovery and realization across Source-to-Pay through automation. From spend analysis (and classification), procurement processes (PR to PO) to invoice processing, over 90% of non-strategic S2P transactions can be automated giving you more time for strategic work. ProximityPayEdge  ProximityPayEdge is a product which enables digitization of credit/debit cards on mobile devices and allows consumers to pay in stores, by tapping their mobile devices on point-of-sale (POS) terminals. It utilizes Host Card Emulation (HCE), tokenization of cards, and Near Field Communication (NFC) for payment transactions and provides a highly secure, next-gen in-store payment solution to banking clients. CreditFinanceEdge  Competitive pressures, rising operational costs, and stringent regulations are key challenges that lenders have to contend with. In addition, legacy systems might just be constraining the scope and scale of your business further. To succeed in this market, enterprises need a solution that provides flexibility, digital experience, and global capabilities. CreditFinanceEdge is your one-stop loan management platform that equips lenders, servicers and asset managers deliver differentiated value to customers while maintaining high operational efficiency and regulatory compliance. It helps enterprises manage multiple credit types and asset classes through the complete loan lifecycle.   EdgeVerve Blockchain Framework for Financial Services A permissioned ledger that allows banks to rapidly deploy blockchain-based services for various business needs. Blockchain enables secure peer-to-peer transactions that can be verified without any centralized authority using a distributed ledger technology in a permissioned network. This technology fundamentally challenges the operating principles underlying banking transactions and book-keeping, making it arguably the greatest disruptor to the global financial system in a generation.  AssistEdge Robotic Process Automation  AssistEdge Robotic Process Automation is an end-to-end service for building and implementing RPA. It provides integrated software robots to automate any high-touch, repetitive processes. It also provides assisted automation for processes which need manual intervention. When one of the largest European chemical manufacturers, with more than 20,000 employees in 50+ countries, wanted to streamline their Procure-to-Pay and Hire-to-Retire processes, they chose AssistEdge Robotic Process Automation as their sole partner in their automation and service modernization journey. Infosys Information Platform (IIP) The Infosys Information Platform (IIP) is based on open data architecture and gives you elastic and rapid data-processing capabilities, better data visualization and intelligent data analytics so you can make faster and more accurate business decisions. IIP is an industry-leading data and analytics platform that helps enterprises leverage their data assets for innovation and enhance business growth. The solution integrates easily with proprietary software, allowing you to maximize value from existing investments. This collaborative platform enables data engineers, data analysts and data scientists to leverage in-depth expertise across business domains and verticals. IIP can be deployed with ease and without vendor lock-in. With IIP, businesses can scale and innovate with better data and newer applications in open source. +MORE

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Idemia

Idemia

Motion Code - Securing online payments  IDEMIA is full of innovative minds. And thanks to them, we have developed a seamless way to drastically enhance the security of Card-Not-Present (CNP) transactions. Motion Code cardholders will find that the traditional static 3-digit security code on the back of their card has been replaced by a mini-screen displaying a code, which automatically refreshes every hour. This solution renders copying of card information useless. By the time would-be fraudsters try to use it, the stolen number will have already changed several times. Biometric Payment Card - Turning your fingerprint into your PIN  Technology is changing the way humans can identify themselves. The use of biometrics improves security and usability of our identity – with the press of a finger, or the scan of a retina – and ensures that it remains your own.  Digital Banking - Providing trusted digital banking experiences  IDEMIA assists the financial sector in ensuring security and trust for their customers’ entire digital journey, from customer registration to the delivery of trusted services (strong authentication, digital signature and proof management, legally binding archiving, etc.). IDEMIA's identification and trust services platform can be used to deploy countless applications, including new customer digital onboarding, sensitive operation approval (e.g. transfer orders, payments), secure multichannel cash management (SWIFTNet/FileAct, EBICS), authentication for online payments, multichannel online contracting for all types of financial products (loans, savings, life insurance), etc.  Subscription Management - Managing connectivity with ease  IDEMIA, with its subscription management platform and DakOTa eUICC, established a turnkey solution allowing mobile operators to remotely allocate subscriptions to connected objects. This comprehensive solution offers the most efficient, secure and transparent technology possible to serve the connectivity needs of mobile operators and to deliver a seamless experience to end-users.  Mobile Identity - Accessing online services in a convenient and secure way Accessing online services in a convenient and secure way  IDEMIA’s Mobile Identity is a digital ID created by a mobile operator to enable users to access online services in a secure, private and convenient way, using their mobile devices. Establishing trusted identities is an absolutely vital step brought by IDEMIA KYC (Know Your Customers) digital identity solution. It is the most effective way of knowing who is in control of any networked device starting with the registration of the customer by the operator, using their official ID documents and, when possible, their biometrics. This can be done on-site with fingerprint scanners and document authentication or remotely using the user mobile device. It is then followed by the verification of those elements and the generation of a unique Digital ID. This is safely managed by the operator and available for the customer on their mobile - users can use this Mobile ID to authenticate to eServices using their mobile number along with a unique PIN or their biometrics.  Mobile Financial Services - Managing your money on your mobile  Through NFC, QR-code or mobile wallet technology, IDEMIA allows mobile operators to provide consumers with a convenient way to pay for goods and services, transfer and receive money and access mainstream financial services including loans, savings and insurance. IDEMIA enables MNOs to deliver a wide range of financial services from person-to- person transfers to bill payments, via multiple channels. For example, along with Etisalat, IDEMIA has launched the first mobile wallet service in UAE, transforming the way a whole country pays for products everyday in a secure way.  PEARL Connect - Powering your devices with secure contactless services & connectivity  PEARL Connect by IDEMIA combines security capabilities of previous PEARL eSE generations with eSIM capabilities for seamless management of connectivity to cellular networks. It enables manufacturers to produce connected objects such as smartphones, smart watches and laptops with a dedicated interface to integrate payment, access control, transport and many other functions securely. PEARL Connect also comes with strong means of authentication, including state-of- the-art biometrics.  IoThrive - Ensuring security from connected devices to the cloud  IoThrive is a solution designed by IDEMIA which enables management of the entire security chain in the Internet of Things from hardware to services on networks such as LPWAN (LoRa, Sigfox), Wi-Fi and Bluetooth. IoThrive allows users to access and holistically manage an IoT environment, safe in the knowledge that the digital identity or cloud services on the network are authenticated and secure.  3D Face Recognition - Enhancing accuracy and convenience with advanced liveness detection  IDEMIA’s new 3D Face Recognition solution allows an enhanced accurate biometric authentication that combines speed and robustness. It calculates the precise 3D geometry of the face captured by a dedicated 3D sensor. The unique facial features of the user are then compared with the ones already stored in the device for instant matching. This solution targets OEMs. MorphoCivis Suite - Ensuring trusted and reliable identities  Field proven, MorphoCivis Suite allows modular adaptation and close control of costing while ensuring consistent and excellent quality. The produced ID has the potential to be used in a plethora of ways – to access financial services; to travel (accessing automated border control), to securely access online services using authentication factors (such as fingerprints or face recognition) and devices (smartphones, tablets, etc.).  LASINK - Preventing forgery of identity documents  DEMIA’s LASINK feature has been designed to be used either by our own personalization service centers or to equip national printing houses willing to enhance the security level of their documents. Not only is LASINK improving the security of the identity document, it is also facilitating the automated verification of its authenticity thus expediting passport verification at borders as well as allowing users to access online services securely and without hindrance.  Selfie-Check - Providing fast registration and online authentication  Not only this, the creative minds at IDEMIA have upgraded their Selfie Check so that, when asking for authentication, the phone will ask you to move your head to the left, right or downwards; or maybe a combination of the three. By requesting random head movements, the selfie-check ensures that the user is a real and a live person. With this solution, users can now remotely and securely confirm their identity either against a central biometric database or against an identity document, e.g. a passport. From now on, from the comfort of your home, you can create a secure digital identity to access further online services. Forget the queues, forget the stress!  Video Investigation - Analyzing video data to accelerate investigations  Video analysis is a major forensic resource that has changed the way crimes and cases are investigated. As technology introduces new image sources such as the 200 million cameras deployed worldwide in public places but also video coming from smartphones and social media, analyst and investigators are becoming increasingly outpaced by the volume of video evidence. IDEMIA’s Video and Image Analytic Platform is streamlining and speeding up the process. Relying on embedded algorithms, analysts can process video sequences by detecting, recording and classifying the depicted elements of interest. As they sort through volumes of raw data, they can start a review based on the most relevant data, find clues faster and exploit their findings more quickly. This system provides law enforcement and the intelligence community with the tools to detect and deter criminal activity and protect critical infrastructure and public safety.  MorphoPass - Facilitating airport passengers’ journeys  MorphoPass manages the different stages in a passenger‘s journey through an airport, based on biometric identification. It offers enhanced quality of service for travelers at every step making the crossing of checkpoints faster and less intrusive at bag drop, airside access and passport control, as well as at boarding control. Because of the automation and traceability of all passenger checks, MorphoPass is the ideal solution for airlines, airports, regulators and passengers. It also comprises a central system that manages passenger identification through all the identity checks needed for authentication and identification of the passenger.  MorphoWave - Capturing fingerprints on the move in less than 1 second   The business world is a bustling, busy place and no one has a second to waste. IDEMIA tapped into its innovation hub to create a frictionless security system for some of the busiest enterprises in the world. As employees enter office buildings, MorphoWave relies on a patented, truly contactless technology to accurately capture and match four fingerprints with a single hand movement and grant or deny access. The world’s first contactless fingerprint access solution helps companies boost efficiency without sacrificing security. The dynamic, touchless acquisition capability allows users to remain ‘on the move’ when passing through a control point, making it ideal for securing high traffic areas.  IdentoGO Enrollment Services - Providing access for identity-related services  Our expertise is deeply rooted in biometric technology, specifically, the secure capture and transmission of electronic fingerprints for employment, certification, licensing and other verification purposes. We are a trusted and an authorized service provider for the Transportation Security Administration (TSA) and one of the few companies approved to submit fingerprints to the Federal Bureau of Investigation (FBI) as well as receive criminal history record information back from the FBI.  Mobile Driver’s License -Securing and digitizing your driver’s license  Just as your physical driver’s license is more than a photo on a card, IDEMIA’s mobile driver’s license combines breakthrough smartphone technology and biometrics that are linked and layered dynamically when the ID is presented. This assures you have a trusted credential that can be quickly authenticated, by machine or in-person, by retailers, bankers or law enforcement officers.  ID-One PIV - Creating and managing secure and personalized access cards  ​Personal Identification and Verification (PIV) smart cards are an essential part of U.S. Federal Government security. These ID credentials contain all the necessary data to grant cardholders access to facilities and information systems. The adaptable settings also ensure that only individuals with certain levels of security clearance have access to private rooms and confidential information. Ultimately, these credentials provide identity proofing, general authentication services and secure post issuance management. IDEMIA’s solutions not only ensure that PIV smartcards are in compliance with current guidelines and technical specifications, but we make it our goal to exceed the latest government standards. +MORE

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Focal Systems

Focal Systems

Out of Stock Detection Retailers have access to a myriad of data for items sold from their POS systems. However, that’s only one piece to increasing basket size. The other is maintaining stocked shelves, and that’s where Focal comes in.  Why are we tackling this problem? "Out-of-stocks" account for over $129 billion in lost retail sales in North America (~4% of revenue), or $1.1 trillion globally. A retail industry analysis commissioned by OrderDynamics and run by IHL showed that a majority of the issues driving out-of-stocks were bad processes, people problems, and data/systems issues. Timely Alerts of on-shelf availability Between a customer with a Focal device passing by an out-of-stock and a store associate receiving a notification is a matter of seconds with the Focal out-of-stock detection capabilities. Based on the retailer’s needs and specific processes, we can customize the way alerts are delivered; be it in a batch every hour, as soon as they happen, or upon a set of conditions.  Historical Bird’s Eye View Data doesn’t mean anything if you don’t know how to interpret it. We strive to help you visualize key out-of-stock data from any period in a way that drives future decisions. For example, understanding on an aggregate level which geographical locations in the store are the biggest problem areas, or which low-velocity items are constantly out of stock that could be resulting in profit loss.  Indoor Location. Right Time, Right Place.  Technologies like iBeacon and GPS that are currently widely used have a large margin of error. They can throw you off up to 50 feet. That might be fine when you’re driving, but if you are trying to find a specific brand of Marinara, that won’t do. Focal provides precise indoor location, with only up to 1 foot of error, to provide benefits for both retailer and shopper.  Why are we tackling this problem? Focal’s applications of our indoor location algorithms can help retailers increase basket while also improving the customer experience. By knowing where the customer is in the store, retailers have the ability to provide relevant savings opportunities, related product suggestions, and additional product information. This is a level of reach that typically is not available.  In-Store Location Based Advertising Imagine being able to tell your shoppers about offers just as they are about to pass it in the aisle! That’s what the Focal tablet is able to do. Retailers paid up to $5.84 Billion in 2014 for 1 printed circular run. That’s a lot of funds and a lot of trees. Many retailers have moved toward a digital circular solution in light of these costs in the form of an app or email newsletter. While these solutions may work for the vigilant coupon-er, most people will not take advantage of sales that aren’t on display on the shelves. Through a cart-mounted device, Focal is providing a next level digital circular solution. With precise indoor location, Focal drives sales through location-based “just-in-time” advertising.  Store Navigation We want to help shoppers have the best experience in brick and mortar stores and part of that means not having to chase down store associates for item locations. From department locations to the most obscure items, our technology can point you to the exact shelf in the store. And in case the store doesn’t carry your item, Focal can save you a lap around the store.  Understanding user behavior in the store As a store manager you understand the general demographic and behavior of your stores’ shoppers. However you may not understand the nuances of their decision while in the store. By aggregating or isolating anonymized shopper trip data, we enable retailers are able to glean insight on dwell time, trip path, and trip length.  Additionally, with the ability to integrate with existing store POS systems, Focal can analyze what shoppers may have debated buying, but didn’t in the end. This allows retailers to change their layout and merchandising to maximize basket size and customer experience.  Shelf Analytics. As a vendor, having eyes on your products in all the stores is quite the feat. High level statistics don’t allow you to take action on the spot to fix day-to-day restocking problems. Through our flexible hardware options, Focal can provide a snapshot of a brand’s shelf status at any time.  Why are we tackling this problem? The brick and mortar retail industry has been trying to streamline operations and drive efficiency for decades. Almost all retailers today use "Perpetual Inventory" to track what has been ordered versus sold, to compute the inventory on-hand. However, poor controls and inaccurate tracking results in significant errors associated with Perpetual Inventory. As a result, large retailers (even those with the most sophisticated softwares in place) often resort to having to do periodic manual interventions - physically scanning the shelf gaps, or even physically counting the number of items in the store! Retailers are experimenting with in-store robots or sensors mounted on shelves. These solutions are expensive, may only provide once or twice-a-day updates. Focal “Real-O-Gram”  Planograms are hard to read, but even harder to accurately follow. As carts with Focal devices constantly circle the store, we are able to create a Focal Real-o-gram to cross reference with the retailer’s planogram to ensure compliance at any given time.  We're your eyes and ears For brands that self-stock in retail locations, the labor cost of hiring people to drive to each location and note shelf status is astronomical and an inefficient process. With Focal’s shelf cameras positioned precisely where your products are, we can take schedule snapshots of the shelf status and deliver them all to on a dashboard.  Autocheckout. Just Throw It In The Cart.  Cashiers were created to exchange exact amounts of physical cash between the store and the customer. As credit cards became people’s go-to and self-checkout kiosks became more prominent, the concept of a cashier can conceivably be automated. The hard part is automating theft protection.  Why are we tackling this problem? 15 minutes to wait in a checkout line is far too long - for both customers and retailers. Every dollar saved is one that can be passed down the supply chain. Walmart has said that it spends $12 million [callout] on every second of cashier labor at their checkout stands. Theft, from both customers and employees, causes approximately $60 Billion of shrinkage in the United States alone. Focal aims to drastically minimize this number with our auto checkout solution. A time-saver for customers, and money-saver for retailers.  Accurate, Real Time Theft Detection  Theft comes in all shapes and sizes. Theft results from the habit-formed thieves, the unintentional unscanned item, and the “honest” shopper who occasionally slips in an extra candy bar because self checkout makes it easy to do so. Focal ensures we cover all bases without angering any shopper by maximizing the powers of Deep Learning while avoiding the pitfalls of a purely automated approach.  We leverage the charisma and industry experience of store associates through a human-computer partnered solution. Building upon the commonly used auditor-at-the-door spot checking process, Focal provides our auditors with items flagged for their attention so they know what to watch out for on a per basket basis.  A Solution for Any and All Shoppers In order to have a solution that any shopper has the option of using, we envision creating a suite of products to meet any shopper’s needs. This means a basket solution, a cart solution, and a stationary kiosk solution. Current iPhone/Android checkout app solutions and handheld device solutions have an ergonomic issue.  Shoppers have two hands to juggle the phone/handheld, the basket/cart, and the product they are scanning. Powered by our Deep Learning algorithms, all our checkout products strive to minimize customer involvement, where both the baskets and carts will allow customers to “just-throw-it-in-the-cart”.  Computer Vision Consulting.  Why are we offering consulting? At Focal we take a Deep Learning first approach to all our problems. We see the potential impact to be made in the retail industry, but we are fascinated by all the other problems and industries that Deep Learning can be applied to and are excited to help push the field forward. Let us know what you're working on! +MORE

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