Timing is everything and ‘your newest team member’ is right on time!

Lan Nguyen, Marketing Manager, Bossa Nova Robotics

With AI and data from your newest team member, retail work has never been easier. Bossa Nova, a leader in creating autonomous service robots for the global retail industry, tracks inventory plus store and shelf conditions in real-time. Its solution delivers data with speed and accuracy. By reducing inventory time, Bossa Nova is able to provide real-time data for stock levels with improved accuracy. So how does this translate to a financial gain for retailers? First, by automating mundane tasks, employees are happy and happy employees make a happier retail environment. You might wonder how many hours are spent on mundane tasks such as inventory audits.  There are 30,098 items in the average grocery store. A typical Target store has around 80,000 SKUs and a Walmart supercenter sells up to 120,000 items. It takes about 20 human hours to audit 10,000 products. Following this logic, an average grocery store would require over 60 hours per store,  160 hours per store for Target, and a whopping 240 hours auditing shelves at a Walmart Supercenter. It’s easy to see how grocery stores following the recommended minimum quarterly inventory schedule forfeit a high proportion of human working hours to this task. For those that audit monthly, the labor costs are even more tremendous.   Bossa Nova helps retailers automate these inventory audits and monitor shelf-conditions in parallel, scanning an 80 linear foot aisle in 90 seconds with 98% accuracy. Through automation, employee focus can be shifted to more action oriented, customer-centric tasks, while the Bossa Nova robot detects anomalies in shelf conditions, covering everything from addressing out of stock and misplaced items, to pricing, and more. This shift in employee focus to the customer directly translates to higher shopper satisfaction and increased loyalty. It is estimated that out of stocks cost retailers over $129 billion in lost sales in North America - a loss of -4% of revenue annually. (the cumulative worldwide cost of out-of-stocks for retailers has now reached over $984b) A study conducted by MIT Supply Chain Management Research determined that 78% of products that are not on the shelves (i.e out of stocks) are actually on-hand. Given this, a majority of out of stock issues can likely be resolved in-store. Inventory replenishment is critical to success, and those tasks need to occur at store level. Having the right products in the right place when consumers are looking for them (both online and in-store) allows sales to escalate and deliver a sales velocity that makes the most effective use of each square foot of space. Bossa Nova is committed to maximizing this efficiency by gathing  reliable, real-time data that delivers task oriented, actionable items. Efficient inventory control improves speed to shelf by alerting store-level associates of inventory on hand, as well as buying desks / suppliers of true OOS situations. Through computer vision implementation, retailers can accurately assess, and more importantly, address in-store conditions in real-time, across all locations. Real-time accuracy is not only important to retailers, but it is also important to your shoppers. By having accurate inventory, confidence thresholds for item availability can be increased for both in-store and online shopper inventory inquiries. In fact, 81% of shoppers do research online before visiting a physical store for what they want to buy, yet only 27% of retail sites provide store level inventory. When the robot “wheels” into your stores, you will be saving intensive labor hours and improving your store conditions with unmatched accuracy. Bossa Nova has the credibility and experience to help retail operations realize the return on investment and successfully integrate with existing platforms and systems. There are two popular sayings that really affect your bottom line: “Timing is everything”, and “Time is money”, and in business, money really is everything. While many technology companies are still working to surmount the bell learning curve of applied technology, Bossa Nova is equipped with extensive retail experience and has been trusted by operations and IT professions to successfully integrate and lead this huge step in retail automation. With accurate inventory management, you can increase your revenue potential and more accurately can forecast the future. +MORE

Autonomous Delivery Vehicles- Why They Matter, and How They Work

Adriel Lubarsky, Director of Business Development, udelv

Think of your supply chain. It probably looks something like this. Product gets shipped on a line-haul truck to a warehouse or storage facility Product gets delivered by box truck to retail location Product is purchased at the store (deliveries end) OR online, requiring one more delivery to get the product to the customer’s home While growing consumer demand means this supply chain must grow as well, delivery growth faces two major bottlenecks- the availability and the cost of drivers. As recently as 2017, the American Trucking Association reported a shortage of 45,000 drivers. This trend will continue as fewer young people seek work as drivers because of the high-risk and high-stress work of a full-time driver. Meanwhile, customers are ordering more, and delivery is gaining popularity. There are simply more deliveries than there are drivers to make them. Your business may feel this pain. While the entire supply chain feels the stress of driver shortages and autonomous vehicles will impact every leg of the journey, this post will focus on the last mile- delivering goods to the end customers. -Think about your delivery business. When did you start? The most prescient of you launched home delivery well before the dawn of the internet. Phone orders would come in, you’d load a van, and deliver the goods. This early experience likely helped delivery become a substantial part of your total sales volume. Boy, aren’t you happy you started early. Others of you are just beginning to experiment with delivery. Amazon’s recent purchase of Wholefoods made it clear that delivery is an enormous opportunity. And if you don’t go after it soon, you’ll fall behind. Whether your business was one of the first to do deliveries or is just getting into the market, know this:  e-commerce made up just 10% of all retail in 2017 and is expected to double in the next 5 years. That’s right. Imagine hiring and managing 2X as many drivers as you have now. Imagine the logistics of 2X as many orders. Imagine the costs of delivery- which seem high now- doubling by 2022. Imagine everything in your supply chain doubling- except for your bandwidth, and the price you can charge. It’s hard to imagine. And unless your business innovates in a major way, costs will grow, hiring will become ever-more-difficult, and you’ll miss the opportunity of delivery on a large scale.   To combat this disparity between growing demand for delivery and shrinking supply of drivers, autonomous vehicles are beginning to enter the supply chain.  These vehicles enable a safer, cleaner, and more efficient supply chain. Because they don’t get tired or distracted, autonomous vehicles can work longer hours and with fewer accidents. Because they don’t speed or brake hard, they use less gas and better maintain engines and brakes. And because they can be smaller and lighter than traditional vehicles, they can move goods faster and more effectively. With all these benefits, autonomous delivery vehicles have a lot to offer the typical supply chain- especially in the last mile, where drivers and gas make up almost 70% of the cost.  So all of this sounds pretty good. You read this article, and like the idea of a self-driving delivery van. You have a few meetings, look at some numbers, and are ready to purchase your first autonomous delivery vehicle. But how does an autonomous delivery actually work? -Since the driver isn’t there (obviously) to load, unload, and deliver goods, Merchants and Customers need to play a larger role in this process.  MERCHANT PROCESS A Merchant, as we define it at udelv, is anyone who will be loading the vehicle. This might be a grocery clerk, warehouse employee, or dedicated picker/packer. With udelv, it takes two steps. Share orders Load orders Share orders Since you can’t hand a piece of paper to a driver who punches an address into the GPS, you’ll need to share order information with the autonomous vehicle in advance. You can do that with any delivery management tool (like OnFleet). or an easy entry tool on the udelv website. Algorithms then do what was previously a manual task. They route and schedule the deliveries, and let your customers know what day and time they can expect their delivery. Most importantly, the times are in 15-minute windows, providing your customers amazing visibility and convenience (more on this later). Load orders All of your orders are input into the udelv Merchant app. When the vehicle arrives at your store or warehouse, or other loading location, you can open your app and see all your orders for the day.  Select an order, pick a compartment, and load it the order.  If you need to double check an order or fix something, you can go back and re-open any compartment. All of this takes less than 10 seconds/order. CUSTOMER PROCESS As a Customer, everything about autonomous deliveries needs to be as good or better than the current experience. Here, the focus is on convenience and easy access. Convenience With an autonomous vehicle, customers can track their order at every step in the process. Tracking provides peace-of-mind and greater trust in the Merchant and delivery process. Knowing the arrival time ensures that customers are available to receive the order. Standard 2-3 hour delivery windows force Customers to wait around impatiently and powerlessly. An autonomous vehicle’s precise tracking and 15-minute delivery windows means that Customers can schedule their days accordingly, transforming delivery from a chore into a pleasure. Easy Access Getting a delivery from the vehicle into the customer’s hands is all about empowering the customer. The first step is ensuring the Customer knows when and where the order will arrive, so they can be available. The second step is getting the customer to retrieve the order. Autonomous delivery companies can provide access to compartments through keypads, apps, text-to-open tools, and more. And once a customer removes their order, the vehicle continues to its next destination- safely and cheaply. Autonomous delivery vehicles promise to make deliveries cheaper for Merchants, more convenient for Customers, and more sustainable for the economy and the environment. To take advantage of the benefits, Merchants should start thinking about and testing autonomous deliveries today. Just like with innovations of the past, from e-commerce to mobile apps, the Merchants who take advantage of autonomy the earliest will see benefits the soonest. If you’re interested in learning more about piloting an autonomous delivery vehicle, visit or email +MORE



udelv is the first custom-made, public-road autonomous and electric delivery vehicle. udelv's vehicle will bring forth a dramatic decrease in the cost of local deliveries, add delivery window flexibility, and significantly reduce a city's carbon footprint. Clean and affordable deliveries mean reimagining city life, and revolutionizing business. +MORE


Grab and Go Automated Commerce

Accel Robotics

We are building a ‘Grab and Go’ vision-based automated shopping system. Think about this like an Amazon Go solution for everyone else. +MORE


Robots for Retailers

Bossa Nova Robotics

It is estimated that out-of-stocks account for -4% loss in revenue, not to mention the possible long-term effects of losing loyal shoppers. Great shelving conditions can lead to great shopping experiences. Bossa Nova is the leading developer of robots designed to provide real-time inventory data for the global retail industry. Our retail service robot autonomously tracks inventory and the true state of in-store conditions to seamlessly deliver actionable tasks benefiting retailers through efficiencies and accuracy.   Ensure implementation and maximize operational efficiencies by relying on the retail experience and expertise of Bossa Nova. Our trusted team makes it work for all retailers - helping them turn real-time data into actionable tasks and insights.  Real-Time, Accurate Inventory Data Product Availablity with Efficient/Actionable/Timely Replenishment Real-time Corrective Actions to Remedy Merchandising, Pricing and Promotion Compliance  +MORE


Pseudo Customer Centricity: Fool’s Gold

Gary Hawkins on Winsight Grocery Business, CART

Retailers must employ a customer-first philosophy into organizational culture Many regional retailers are (at last!) intent on becoming customer-centric, more than a decade after The Kroger Co. led the way and more than two decades after early loyalty pioneers proved the value of a true customer focus. But too many retailers believe that customer centricity can simply be bolted on to their organizations without realizing that true customer centricity is far more involved. Like the intrepid gold miners of the 1840s, these retailers awaken to the realization that what they’ve taken for retail gold is in actuality a false promise, seduced by the fools gold of pseudo customer centricity. I can recount meetings with senior executives from well-known retailers who espouse their customer centricity efforts; spending massive sums on consultants and solutions powered by a decade’s old approach based on customer segments integrated to the retailer’s category planning processes, and even personalized offers to shoppers. Countless of these retailers remain anchored in a product-focused world, even those who tout using technology to discover what products should be put on offer to their customers rather than starting with a vendor-funded offer pool.  True disciples of customer centricity deeply embed a customer-first philosophy into their organizational culture, extending it to every part of the enterprise. These companies realize that providing savings on products relevant to the shopper is only the beginning. Leading companies such as Amazon and Kroger are investing heavily in taking customer centricity to the next level: comprehensive, seamless user experiences across channels and devices, integrating personalized product recommendations with an understanding of the individual shopper’s specific health conditions, and laying the technology foundation for immersive shopping experiences melding the physical and digital worlds. Customer first disciples understand the dynamic flow of customers and their shopping behavior over time, putting in place capabilities and processes attuned to providing contextual relevancy inside and outside the store. And personalization—driven by past purchases and recommendation algorithms—is fast evolving to what I think of as strategic hyper-personalization, leveraging vast intelligence about each individual shopper to power a mix of recommendations to win the shopping trip, grow baskets, maximize retention, and foster customer advocacy—one customer at a time, in real time. Many regional retailers are based in more rural areas where company executives believe their shoppers are less tech savvy, relieving pressure on digital imperatives. According to Pew Research, 95% of Americans own a cellphone in 2018, with 77% of Americans owning a smartphone. Pew also calls out that in 2018, 89% of Americans use the internet. Location is no longer a proxy for customer technology illiteracy.  This year, Amazon is projected to realize over $258 billion in U.S. retail sales, an estimated 49% of all online retail spending in the United States. With this kind of penetration, and the ability to ship products anywhere overnight, traditional supermarket retailers would do well to remember that their shoppers are increasingly expecting (demanding!) the seamless and comprehensive user experience provided by Amazon, and increasingly by Kroger and Walmart. Yet, too many retailers remain mired in digital purgatory, constrained by capability silos and the inability to bring piecemeal capabilities together in a seamless fashion for shoppers.  Lastly, many seasoned grocery executives have spent their careers being rewarded for following, letting someone else bring innovation to market and only following when it has been proven successful. Years ago IT executives would buy IBM, even if it wasn’t the best choice, but because it was the "safe" choice. This practice continues today as retailers sign deals with "established" providers because they believe it is the safe choice, failing to understand that today’s environment rewards fresh, forward-looking thinking. Retail executives need to look beyond yesterday’s approach to customer centricity to capabilities and platforms that actually position the retailer for future success. The cost of failing to provide a seamless shopping experience, for failing to provide true individual shopper personalization, and failing to provide real time contextual relevancy, can rapidly obliterate any savings or security from yesterday’s "proven" approach. Tom Furphy, a former Amazon executive and the originator of Amazon Fresh, in a recent interviewspeaking to the challenges retailers face today, especially a reliance on past practices, says it all: “What seems safe is actually destructive. That’s a recipe for longer term disaster.” This article originally appeared on Winsight Grocery Business and can be viewed here +MORE

The Top Five Ways Retailers Benefit from Industry Trade Shows

Courtney Muller, Chief Corporate Development & Strategy Officer, Clarion UX

When was the last time you attended a retail or food and beverage trade show? If you have to pause to think of the answer – or know immediately that the answer is, “Never” – then it might be time to find a show or expo near you. Trade shows are the best places for those within the industry to get out of their stores and network; find new products and stay abreast of the cutting edge technology offerings; and gain invaluable education in the areas you need it most. In short, even if you spend time every day trying to stay current, you could never see it all – or know what to search for. There is no better place than a trade show … from seeing new products, meeting new people, becoming educated on a new way to engage your customers, or finding out about technology … this is the place to find what you don’t know!   Here are some of the top reasons you should attend a trade show this year: Network with Decision Makers When you think of networking, perhaps the typical “mixer” scenario comes to mind with people you don’t know awkwardly milling about a bar or restaurant, trying to strike up conversations with random people in the hopes that you might be able to benefit one another in some way. Networking at a trade show couldn’t be any more different. As an attendee, you can specifically find exhibitors with the products you seek; attend educational sessions that pertain to topics you are interested in, therefore attracting other audience members who share the same challenges; and be assured that your peers in the same industry as you are seeking similar solutions as you.  And you might even run into a colleague you haven’t seen in years! Find New Products and Foods You subscribe to industry periodicals and get Google Alerts in your inbox every day, but have you seen that new robot that identifies out of stock items and potential slip and fall hazards? Have you read about leveraging data to establish loyalty and trust with food delivery customers? A trade show is the perfect venue to scope out all that is new in the retail world from tech products to new foods and services – all in one place – to help you use technology to create a seamless customer experience. As you look for new technology innovation to keep you competitive, you may find the perfect partner for online ordering, rapid delivery, or rapid checkout through customer’s smartphones.  No matter what you want to go to a trade show to find, you will likely be pleasantly surprised by discovering even more than you thought along the aisles. See New Trends in Action Are vegan offerings a must-have? Should you offer chef demonstrations to showcase meal ideas? Are international flavors high on consumer’s minds? What chef dishes are they trying replicate at home? Be on the front line of this year’s and next year’s trends so you can bank on what your customers will be looking for in the near future. You’ll walk away with new products and great ideas you can implement immediately in your store operations. You may even realize that you are on the verge of creating an entirely different trend yourself that has yet to appear on the market – good information that you can capitalize on in the year to come. Receive Best in Class Education If school is a distant memory – or perhaps you learned hands-on in a family business and worked your way up the ranks – one of the best perks of most trade shows is the educational content provided to attendees and exhibitors alike. Whether you’re interested in operational excellence, developing your workforce, building bigger baskets, or sessions dedicated to those hot new tech trends we previously mentioned, trade shows like The NGA Show (presented by the National Grocers Association) in San Diego this coming February will have you covered on all fronts. What’s more, you can connect with presenting industry specialists to gain even more valuable insight into the topics that interest you most. Gain Immediate, Actionable Ideas The bottom line … your time is valuable and you want to spend any time out of your store obtaining the cream of the crop ideas - from new products, growth strategies and tech trends. Hear what the experts have to share, sample emerging products, uncover new technology, and refresh your enthusiasm for the business. You’ll walk away with a plan to bring all of these new ideas and initiatives into your store operation to drive profits, growth and innovation.   No matter where you are in your retail career, a trade show will no doubt provide you with opportunities, education and inspiration as you progress in the business. Interested in learning more? Check out the upcoming NGA show: National Grocers Association Show, San Diego, CA, February 24-27, 2019,  Each year, The NGA Show brings together independent retailers and wholesalers, food retail industry executives, food/CPG manufacturers and service providers for unparalleled opportunities to learn, engage, share, network, and innovate.  Given today’s ever-changing marketplace and evolving advancements in innovation occurring in the food retail industry, The NGA Show is a must-attend event, providing over 40 educational workshops, an expo floor featuring innovative and game-changing products and solutions and countless networking opportunities.  Registration is open at – early bird registration rates in effect through December 10, 2018.  +MORE

NGA Show 2019: The Epicenter of Grocery Industry Innovation

CART, Advancing Retail

In a special event leading up to the opening of the new NGA Show 2019, CART will bring together unique education, an impressive line up of speakers, and cutting edge innovation to make San Diego the epicenter of grocery industry innovation during Feb. 24-27, 2019. With a focus on regional retailers and dynamic independent operators, the CART team will present an innovation tour de force designed to help attendees not only stay in the game but help them win. CART is coming together with leading retailers through-out the industry to provide attendees a new worldview for the future of retail where transformation and disruption are the new normal: iRetail. Focused on five ‘i’s, iRetail will give attending executives a framework for evaluating their existing capabilities and provide a roadmap to closing the innovation gap. In a time of declining and disappearing industry events, the NGA Show has become a beacon of light for the industry as it has grown each year, even outgrowing its longtime home in Las Vegas, spurring the move to San Diego this coming February. CART has had a long time partnership with NGA and is taking the relationship to a new level this year, building on the success of CART’s Innovation Event at last year’s show.  Make sure to put Sunday, Feb. 24, 2019, on your calendar and plan to attend the CART special event at the new NGA Show! +MORE

Technology's Profound Impact on the Supermarket Industry

Peter Larkin, President & CEO, National Grocers Association

Often cited as the one of the greatest catalyst of change within the retail grocery industry, technology is an area that independent supermarket operators must understand, and embrace.  Technology continues to have a profound impact, where virtually every detail of the supermarket industry is being touched by new solutions and platforms. I see three technology threads, each entwined with the other. One is the explosion of mobile applications and programs that are turning grocery shoppers into high information consumers. According to Pew research, smart phone adoption among Americans has more than doubled since 2011. Not only are shoppers becoming more sophisticated, but they are using technology as a way to gain more information, transparency, and convenience. At the touch of a mobile screen, consumers can instantly access to updated information on locally sourced perishables, competitive promotions, price checks and recipe ingredient lists. In turn, this migration to the digital space is shaping customer relationships with retailers. Today’s shopper does not want to be talked to but instead wants to be a part of the conversation. Consumer product manufacturers and marketers make up a second technology thread. By analyzing large chunks of customer data and retail sales, manufacturers, retailers and service suppliers are exploring innovative ways to touch their target audiences. Big data though can be vast and hard to harness. Whether it’s social media, a mobile payment system, or loyalty programs, technology can effectively create many new opportunities for savvy retailers to learn about and to connect with their shoppers to better serve their needs. A good place to see and learn about a number of these innovative solutions is right here at The third thread is in the store itself, where technology is increasingly employed to improve overall store productivity to program more effective lighting, to boost checkout efficiency, to track shopper traffic flows to improve layout and sales per square foot, or to offer customers immediate cost savings via real time wifi connections as they shop. A great, and very recent, example of this is Sedano's Supermarkets launch of a “robotic supermarket,” which entails an automated fulfillment center where AI-enabled robots will assemble full supermarket orders of up to 60 items. While the landscape is quickly evolving, many independent grocers are taking advantage of cutting-edge technologies to engage with their shoppers, find efficiencies, and reach new and existing customers where, how, and when they want. Independents have been making their move into digital. They are hiring dedicated staff, dedicating marketing budgets to digital initiatives, more effectively leveraging social media platforms, and integrating the latest technologies into their business strategies.  With the dramatic pace in which new apps and tech solutions are coming on to the market, it can all seem a bit overwhelming, but technology will play a defining role in the supermarket industry.  Those retailers that are on the forefront of implementing new technology and embrace the hyper-connected, tech-savvy consumer are positioning themselves for success. I’m one who is convinced that these threads will weave into a pattern of rising sales and profits. And that’s why the 2019 NGA Show will kick-off with a new educational event, spearheaded by our partners at CART, entitled “iRetail: Technology Innovation Reshaping the Grocery Industry.” The event is designed to give supermarket operators a framework for navigating fast-paced innovation while maintaining a focus on the importance of people and physical stores as we move into the future. Despite increased competition from all angles, it is an exciting time for the supermarket industry – and we at NGA are bullish about what the future holds for the independent grocers! Known as the true entrepreneurs of the industry, independents are nimble enough to quickly overcome obstacles, and are finding innovative ways to respond to changing consumer preferences, which is something they’ve always been good at given their close ties to their communities and the consumers they serve. +MORE

The CART Virtual Pitch Event / Spring 2018

Gary Hawkins, CART

Hundreds of participants joined a distinguished panel of retailers and wholesalers on May 15th, 2018, as they stepped together into the Innovation Gap with Sterling Hawkins, Head of Venture and Innovation at CART and David Ciancio, Global Customer Strategist for dunnhumby, for the Spring Retail Innovation Pitch Event 2018.  The first-ever live webcast retail innovation pitch event, held in partnership with Winsight Grocery Business and with support from ShoptoCook and Curbside, consisted of four ten-minute pitches from udelv, BeeHex, Brain Corp and Popspots. The chosen pitch companies were selected from over 250 applicants and represent the leading edge of innovation coming into the retail industry. "Emerging technology isn’t just a possibility to consider,” said Sterling Hawkins, "it’s become a necessity as the pace of change increases exponentially in tandem with the dramatic power shift from industry-driven decisions to savvy consumers who want to be reached how, when and where they want to engage. Emerging technologies are advancing at a rate that’s almost incomprehensible. When we combine the linear trajectory that most of retail is on with what’s technologically possible, it opens up a gap, The Innovation Gap." Key retail decision-makers understand the value of working in The Innovation Gap. Importantly, it isn’t just what’s technologically possible, it has to be economically viable. “Wholesale partners and panelists make the whole thing real,” said Sterling. “It’s in this space where we get to look at the business to understand not only what we can do differently but what we can actually do better, grounded in the reality of retail operations.” Dave Ciancio reinforced the importance of stepping into the Innovation Gap, explaining how even a seasoned, entrepreneurial global company like dunnhumby, with innovation part of it’s core DNA, now looks externally to keep on top of change to best serve their clients’ more than 800 million households around the world in a 1:1 personalized conversation. Adriel Lubarsky, Director of Business Development at udelv kicked off the pitches, and appropriately set the stage when he shared, “the future is going to be remarkable!”  udelv, announced as the CART Virtual Pitch Event / Spring 2018 winner, epitomizes the exponential change in the industry. The founders’ determined strategy to bring udelv’s self-driving delivery vehicle to market years before self-driving vehicles were expected to be on public roads places them squarely in position to shape the future of autonomous delivery with technology that actually works much like a human brain to crunch data and make decisions. Large enough to handle significant loads and capable of launching in any state, udelv is currently working in multiple industries with vehicles co-designed to meet and exceed delivery expectations, even mastering the cold-chain.  As an example, udelv is delivering groceries to Draeger's customers in California with customized, honeycomb insulated compartments ensuring fresh foods stay fresh and consistently cold. They’ve even moved beyond using a mobile app with their text-to-open technology. As eCommerce explodes, the future is certainly bright for the winner of the Pitch Event. Finalist Popspots is focused on cost-effectively solving the $26 billion dollar problem of out-of stocks for retailers using in-store technology and artificial intelligence. Popspot plays in the checkout aisles with a combination of smart racks and mini-computer screens so retailers can quickly be notified of out-of-stocks and work to recoup lost sales and generate a strong ROI. Cost-effective, and with weekly reports, centralized oversight and potential to share best practices between store locations, this solution is already making great strides in the industry. The CART Virtual Pitch Event / Spring 2018 finalist BeeHex was originally funded by NASA and maintains a strong commitment to R&D with solid funding and numerous awards. While the company’s 3D printing solution can be implemented in production facilities or in-store, BeeHex feels the ideal spot is in the bakery department, freeing team members to focus on customers, and letting the machines do the work. The BeeHex 3D Dessert Decorating tool cleanly and efficiently decorates baked goods with pre-filled, disposable pouches of frosting. Capable of reducing production time on simple or complex decorating projects, BeeHex generates a quick ROI and is ready to embrace making a decorator's ideas reality. Envisioning the future, the BeeHex mission ultimately is to personalize food to the individual customer. BrainCorp is developing intelligent self-driving technology for commercial equipment and is being initially implemented with robotic floor cleaners. Their dual mode robotic floor scrubbers can work manually or autonomously and only need a single training session to learn the route around the store. These intelligent robots provide reliable cleaning, improve employee safety and maximize efficiency and productivity with in-depth reporting. Their  inter-navigation software is the company's “secret sauce’ and their capability of maneuvering in real-life situations makes them safe to use around customers. ————————————————— Join CART and Winsight Grocery Business for the Fall 2018 Retail Innovation Pitch Webcast on Wednesday, October 10th! +MORE

The Robots are Coming Home!

Gary Hawkins, CART

According to an article in Bloomberg Technology (Big Tech is Throwing Money and Talent at Home Robots) today, robots are going to be showing up in our homes within the next two years. Companies like Amazon and Alphabet (Google’s parent company) are funding secret projects to develop robotic assistants for the home. These automated butlers will be speaking with us, taking directions by voice, and able to do a growing number of household chores, going far beyond today’s Roomba. AI powered robots in the home are positioned to take replenishment to the next level. These ‘tools’ will not only take orders from household members - ‘hey Rosie, we need more Cheerios’ - but be able to suggest, plan, and eventually prepare meals.  What retailers are not prepared for is thinking of AI powered ‘bots as shoppers. We’re seeing early iterations of this as Amazon’s Dash buttons are used by a growing number of households to easily reorder a product, smart appliances automatically reorder supplies through integration with Amazon’s Dash service, and smart refrigerators track product code dates for freshness. How do retail marketers gain the next shopping trip when the decision maker is Rosie, the real life robotic assistant in the Jetson’s? How do retailers influence what’s in the basket, encourage more shopping trips, and grow loyalty over time? It’s hard to believe that the robotic embodiment of Alexa will respond to promotions or recognition the way humans do. This quandary is not idle speculation. Voice-based commerce will account for an estimated $2 billion in purchases this year, exploding to a projected $44 billion in annual purchases within the next three years. Marketers are having to face the challenge now of how to influence shopping behavior when the shopper is simply speaking to Alexa (or Google Assistant, etc.) to make purchases.  As if retailers’ don’t have enough challenges to address, now they need to start thinking about how to please Rosie the Maid. +MORE

On-Demand Food Automation to Enhance Customer Experience

Benjamin Feltner, Co-Founder, BeeHex

3D food printing has evolved from NASA-funded experimentation, to edible art, and now BeeHex is using this technology to create a more consumer-focused experience in grocery stores and bakeries.  BeeHex has combined time-tested food production techniques and 3D food printing technology to create a system that results in less clean-up, a simpler supply chain, and more focus on consumers. How do you operate the machine?  BeeHex’s 3D dessert decoration process starts with its software.  You simply select the color frostings and icings you want to print, and place disposable frosting bags into the pressurized chambers.  Next, you ask the on-board laser-line vision system to scan the item(s) you have placed on the print-bed (cakes, cupcakes, cookies, etc.).  Now that your parameters are set, select your design and click print.  You can run multiple objects at once and there’s virtually no need to monitor the machine.  It will alert you when it’s finished. How does the technology work? BeeHex’s machines use industry-standard pneumatics (air pressure) to control flow of food, such as frosting and icing.  Oddly, this distinguishes BeeHex’s printing process from other 3D food printers that use electric motors to apply pressure.  The pneumatics power the entire dessert decoration process, while 3D printing and extrusion technology control the design, shape, and 3D characteristics of the print.  BeeHex’s vision system allows the machine to navigate the topography of the cake, cookie, or other food item(s) placed on the print bed.  The software controls the process from start to finish, including three-dimensional layering and shape height. What is the purpose of the technology?  On-demand food automation, or localized automation, will streamline the supply chain.  When automation and other smart machines and tools are utilized at the point of purchase (i.e. in the grocery store), a variety of benefits come into play.  For example, shipping costs are drastically cut and personalization capability is enhanced.  Common bakery operation options include labor-intensive in-store production, commissary production with increased lead time and shipping costs, and outsourcing.  BeeHex’s machines can localize this entire effort.  First, stores can eliminate the process of scooping frosting from buckets and wiping into hand-piping bags.  Second, the waste from unused buckets and partially-used piping bags will be cut.  Any inability to customize cakes (or other desserts) on the spot may also be eliminated, which may result increased sales through much shorter lead times – never turn away a customer due to the common 24-hour turnaround.  Most importantly, the type of automation we are championing has an overarching benefit.  The shopping experience is changing: one path is to eliminate the grocery shopping experience through home delivery and online ordering for pick-up.  The other path is one in which the consumer enjoys the shopping experience – “experiential shopping.”  In other words, consumers need a reason to spend time in a grocery store!  Localized automation provides an opportunity to allow employees to enhance the shopping experience through interaction.  Let the machines focus on food production, cleaning, and other work while your team focuses on customers.   Company Background: BeeHex is based upon the original concept of food printing technology, which was designed after a NASA-funded project and created a new wave in the 3D printing industry.  Other 3D printing applications are geared toward rapid prototyping and faster production.  However, the food industry presents completely different challenges: how will we ensure food is fresh, provide healthier options, subject to less contamination, increase production rate, reduce costs, and the list goes on and on.  The 3D food printing segment and other forms of robotics and artificial intelligence may hold the key to these challenges.  One of BeeHex’s strengths is in research and development.  We are providing solutions that span from the bakery and healthy pizza printing to the most advanced form of personalized nutrition, which is BeeHex’s current project with the U.S. Army.  BeeHex is focused on combining the best of automation and personalization. +MORE

3D Food Printer Systems

BeeHex, LLC

BeeHex originated from a NASA-funded project and has created on-demand fresh food automation machines, including the 3D Dessert Decorator.  Our vision is to enhance customer experience and satisfaction by focusing on customer interaction while our 3D dessert decorator produces cakes, cupcakes, cookies, and cookie cake designs on demand.  +MORE


Pace of Innovation -- Shattering the Status Quo

Gary Hawkins, CART

Retailers are shellshocked by the increasing pace of technology fueled innovation that is transforming and disrupting the industry. It seems not a week goes by that we don’t read about yet another new competitor entering the grocery space or some new innovation being rolled out by an existing competitor. Case in point: Kroger’s recent announcement that it is deploying its Shop, Scan, and Bag self-shopping solution at 400+ stores. This in response to Amazon’s cashier-less Go store pilot and Walmart’s similar self-shopping solution. Supermarket retailers are challenged on several fronts relative to innovation. It is nearly impossible for a retailer to be aware of all the new innovation entering the market. As an example, CART reviews an estimated 100 new solutions each month. Beyond awareness though is the challenge of deciding what areas to focus on (supply chain, distribution, marketing, store operations, etc.) and deciding what specific solution to pilot. And then having to decide what new capabilities to deploy across operating stores. Having efficient operations, quality foods, and great pricing and service is simply the cost of entry to supermarket retail. The new battleground is innovation. This is a new world for retailers to navigate. As an example, we see too many retailers implementing different digital capabilities in a piecemeal fashion rather than working towards a cohesive and comprehensive platform. The self-shopping capability mentioned earlier is a great example. Some retailers are trying to implement this kind of capability through a third-party app or a separate app rather than bundling it into one mobile app for their customers. Shoppers are after an omni-channel, seamless experience, not being forced to interact with different apps or systems to do business with a retailer. CART is here to help. We’re able to leverage our strong retail experience, industry knowledge, and unique insight to new capabilities and innovation flowing into the market to help retailers understand where they are today relative to their competitors and best-in-class retailers. Developing an innovation roadmap is important to help in prioritizing what new innovation to focus on and to create a foundation capable of adapting to new capabilities and technologies as they come into the market. +MORE

NRF 2018: Tech-Fueled Innovation in Retail -- The Future is Here


Thoughts on NRF 2018… So I just returned from a jam-packed three days at the NRF Show in New York city. I’ve attended NRF for a number of years now and was struck by how big and how busy the show was this year. The attendance on Sunday and Tuesday was strong but the number of people at the show and on the exhibit floors on Monday was just mind-blowing. It may have been the busiest single day that I’ve seen. Many international retailers were there along with the usual extensive array of retailers across many verticals from the US. My feeling is that a growing number of retailers understand the importance of innovation to their businesses and that is a key driver for the activity at the show. Some years there is a common thread that seems to run across many of the exhibitors. This year that ‘link’ was artificial intelligence - everyone was talking about AI and how it was part of their solutions. While some of this is real, AI has quickly become the latest buzzword and is already overused. AI is no longer (nor was it ever) it’s own thing but rather AI technology is being incorporated into a fast growing number of solutions and applications, powering more effective capabilities. Robots were out in force with several robotics companies represented. Marketing personalization was well represented along with many other areas. The main exhibit floor is packed each year with the big established solution providers like Microsoft, Intel, Oracle, NCR, Toshiba, and many others. The NRF Show gets more interesting on the lower level exhibit floor where smaller (sometimes younger) companies are exhibiting and that’s where you can find more innovation. And then there was Retail 20/20 where young innovative solutions were showcased. This area drew a lot of attention. I think more than anything the NRF Show this year represented the diversity of tech-fueled innovation that is coming into the retail industry and the challenge for retailers to try and keep up with new innovation. Here are a few of the cool technologies CART tweeted about: Inventory Scan Complete!  #NAVii Optimizing your inventory with #Robotics  Discover consistent accurate & never-before-seen insights of your inventory   Fellow Robotics  How cool is this? It’s magical @perchexperience physically-aware displays sense when shoppers approach, touch and pick up products and responds with dynamic media  Perch Interactive @kroger #EDGE #Smart Shelf interacts w/shoppers using Kroger mobile app & can detect their location in the aisles, offer tailored promotions based on purchasing habits & highlight items on their #grocery lists as they pass by Edge - Edgewater Wireless Exciting news! Facebook and RetailNext Collaborate to Provide Greater Insight into Store Shoppers  RetailNext It’s really cool how @Integem_Inc Holographic #AugmentedReality system intelligently recognizes people and body movements, then immerses them into a virtual world in real-time. Integem Inc. @LocusRobotics innovative autonomous mobile robots make it easy to optimize your warehouse operation, respond to #ecommerce volume growth & seasonal peaks while giving you control over your labor costs Locus Robotics See @RenttheRunway’s Senior Director of Engineering demo how RTR uses Aila’s Interactive Kiosk to streamline in-store operations and create better customer experiences via @AilaTech Aila Technologies @Mike_Mack CEO & Fract co-founder @NRFBigShow Enhance #CustomerExperience with @fractInc Fract is winner of CART’s May 2017 #PitchEvent Fract helps #Businesses increase market share of their locations with a geospatial #AI platform fract™  @BNRobotics drives autonomously through aisles doing “basic stuff” -like taking care of tedious shelf-auditing tasks- allowing employees to focus on more important things Bossa Nova Robotics +MORE

Stepping into the Gap at the NGA Show 2018

Gary Hawkins, CART

Wow! The NGA Show 2018 was non-stop excitement from our opening presentation on Sunday afternoon to the Innovation lounge to the last moments on the exhibit floor.  It was powerfully exciting to see independent retailers embrace new innovation - an estimated 250 retailers attending the Industry Innovation session that CART delivered on Sunday afternoon. Independent retailers were taken on a journey into the innovation gap - the growing gap between traditional retailer deployment of new capabilities and the exponential growth of tech-fueled innovation. CART coordinated a pitch event as part of our Industry Innovation session on Sunday afternoon where four exciting young companies showcased indoor farms, eCommerce delivery capabilities using an automated delivery vehicle, in-store shopper analytics, and awesome augmented reality to capture and engage shoppers. And that was just the beginning! Four sponsors providing innovative solutions anchored the Innovation Lounge: Birdzi’s comprehensive digital customer engagement platform, ScriptSave’s Personalized Wellness program, Daisy Intelligence’s AI powered promotion optimization, and Rosie’s eCommerce solution. Each company provided an educational tech talk on Monday and Tuesday of the show to help retailers understand the power of leveraging technology to drive business success. The innovation flowed into the exhibit floor with great displays from over a dozen companies in the CART Pavilion helping attract just non-stop traffic as retailers visited the CART pavilion to learn, engage, and build relationships with key innovative solution providers that can help grow store sales and engage customers. The 2018 NGA Show was the most exciting and powerful CART event yet and planning has already started for the 2019 Show that’s going to be held in San Diego. Make sure its on your calendar! +MORE

Robotic Floor Care

Brain Corp

Autonomy by Brain A.I. technology that provides a smart, safe, and sustainable solution to increasing labor shortages Robotic Floor Care Empowering employees to focus on higher value tasks.  Autonomous Cleaning EMMA, Enabling Mobile Machine Automation  A.I. navigation system capable of operating floor care equipment in complex, real-world environments without direct operator control.  Capable of automating a range of commercial-grade equipment – everything from industrial floor care machines, to medical equipment and forklifts. Embedded into trusted, brand-name, floor care equipment, EMMA is optimized for safety and designed to work alongside human teammates.   How it Works Manufacturers integrate Brain Modules into their branded equipment. Customers purchase Brain-enabled equipment from manufacturers. Customers activate Brain Corp’s monthly service to automate their equipment.    Autonomy by Brain includes: Remote monitoring from our Robot Operating Center (ROC), a command center staffed by Brain Corp Technicians with integrated field support.  Fleet management analytic reports that allow customers to manage key performance indicators.  Streamlined field service that includes automatically deploying support when maintenance issues arise.  ICE RS26 A global company that develops specialized equipment for the industrial and commercial cleaning industry, International Cleaning Equipment (ICE) prides itself on bringing best-in-class technology to its customers across the United States, Europe, and Asia. The collaboration between Brain Corp and ICE allows for a pooling of breakthrough technologies including lithium ion batteries and automated driverless technology. NSS eForce Burnisher A.I.  With more than 100 years of cleaning industry experience, NSS Enterprises is known for helping its customers maximize productivity and increase efficiency in the cleaning process. By partnering with Brain Corp, NSS is able to introduce advanced vision-based navigation technology to its customers, which range from cleaning contractors to facility management teams. NSS eForce Scrubber A.I.  With more than 100 years of cleaning industry experience, NSS Enterprises is known for helping its customers maximize productivity and increase efficiency in the cleaning process. By partnering with Brain Corp, NSS is able to introduce advanced vision-based navigation technology to its customers, which range from cleaning contractors to facility management teams. Max Ride 20 Scrubber  Minuteman International offers commercial and industrial maintenance products for the cleaning industry. Their range of products include walk-behind and ride-on auto scrubbers, floor machines and battery and propane burnishers. A company that prides itself on understanding the wants and needs of the industry and providing innovative solutions, Minuteman’s partnership with Brain Corp will allow the Illinois-based manufacturer to automate its Max Ride 20 Scrubber +MORE


Warehouse Automation

IAM Robotics

IAM Robotics Has Built the World’s First Mobile, Autonomous Piece Picking Robot Mobile Picking Robot: Introducing Swift, an autonomous robot that navigates your warehouse aisles to pick products or retrieve goods. Online grocery shopping is poised to take off. Automation is making it cost effective for grocers, and morme importantly, consumers are finally ready to adopt online grocery shopping on a larger scale. Grocery items have a high percentage of SKUs that can be easily picked by our robots. Race past your competition and delight your community of e-grocery shoppers with IAM Robotics solutions. +MORE


Virt Walkthroughs for Retail


Virtual walkthroughs are a great tool to market your retail experience online and in VR, but creating VR content is a time-consuming and expensive process.  At Virt, we've figured out a way to create environments that feel 3D at the cost of 2D, by using 360-degree video rovers. We provide the full end-to-end service, scanning your space, hosting it in the cloud, and giving you a web-based Virt walkthrough player to embed directly in your existing website. +MORE



Fellow Robots

Retail Robotics is an exciting and fast growing new market and Fellow Robots is at the forefront. Advances in sensors, wireless networking, voice recognition and design prototyping are enabling us to build the smart retail robots that can autonomously navigate through stores, help communicate with customers to understand what they need and locate it quickly. OSHbot incorporates the latest of these advanced technologies. The robot understands and speaks multiple languages. For example, a customer may say “I am looking for a door knob”, OSHbot will provide product information to the customer and guide them to its location on store shelves. +MORE




AUTOMATE YOUR EVERYDAY -- A SELF-DRIVING CAR --REVOLUTION FOR RETAIL AutoX is bringing self-driving car technology to your doorstep with our autonomous grocery delivery service. Meet the grocery run of the future.   1. Order Open the AutoX app, and pick out groceries and items you want.  2. Summon Once your order is fulfilled, call an AutoX autonomous delivery vehicle whenever you’re ready.  3. Enjoy! Take your items and browse our vehicle’s mobile store! Developed by industry experts, our fully-autonomous, full-stack artificial intelligence solution goes above and beyond the capabilities of current industry solutions. A combination of real-time camera-vision, sensors, and AI software allow our vehicles to react rapidly and make safe driving decisions. +MORE


Badger Technologies

Badger Technologies, product division of Jabil

AUTOMATING RETAIL - Gaining insight, lowering operational costs and raising revenue.  Badger™ Store Execution Suite The Badger™ Store Execution Suite provides actionable data and analytics for retail operations through automation solutions that include a fully autonomous robot, software, store integration, maintenance and analytics. With an initial focus on solving operational issues within the grocery retail environment, the Badger Store Execution Suite is a set of service technology and process-based solutions that help improve a store’s operational execution and financial performance.  BADGER™ RETAIL INSIGHT Elevate your retail operations with Badger™ Retail inSight and address out-of-stock, planogram compliance and price integrity issues. With Badger Retail inSight, retailers gain actionable data and analytics that provide a corporate view across stores and puts you in control of your operations by: Detecting holes on shelves and generating replenishment lists  Generating powerful on-shelf availability best practices analytics across stores Prioritizing out-of-stock alerts with supply chain integration Correlating POS data to out-of-stock data, location and facings Ensuring center store planogram (POG) and sales plan compliance Addressing price integrity issues by comparing unit tags to current POG pricing Analyzing and leveraging CPG display compliance data Generating CPG managed display compliance analytics Leveraging pricing integrity best practices data Data storage and report generation is maintained securely in our cloud and reported back to the store through our custom dashboard or via specific integration with existing store systems. With an annual subscription, Badger Technologies provides installation, upgrades and maintenance, offering a comprehensive reporting service.  BADGER™ RETAIL INSPECT Automate hazard detection and reporting with Badger™ Retail inSpect. With Badger Retail inSpect, retailers can identify and address hazards such as liquid and powder spills, cardboard, shrink wrap, produce, coffee beans and other bulk food items to: Improve audit and compliance operations Eliminate inconsistent performance and reporting Increase safety for employees and customers The Badger Retail inSpect solution can be customized for data archiving with time and date of both records and images as required.​ END-TO-END RETAIL SOLUTIONS Badger Technologies™ offers complete end-to-end solutions that includes in-store data gathering autonomous robots, onboard analytic and parsing, cloud-based applications software, store integration, maintenance and analytics. Our goal is to help retailers incorporate new technologies and embrace transformative business models through a trustworthy partner. Today’s demanding and fast-changing retail environment means that more than ever you need a single, central solution that provides flexibility and scalability, enabling innovation on your schedule and in line with your budget.  ​AUTONOMOUS ROBOT Badger Technologies’ fully autonomous robot has been initially developed for the grocery retail environment to address out-of-stock, planogram compliance, price integrity, and audit and compliance issues. Our autonomous robots operate safely alongside shoppers and employees while scanning shelves. Advanced technologies include: Rotating lidar to map and navigate the store High resolution and 3D depth cameras for navigation and data acquisition Navigation sensors Firmware in robotics operating system (ROS) Modular application software architecture for custom system integration Autonomous base with rechargeable 12-hour batte Yes, it’s a cool robot! But also cool is the advanced data and actionable business analytics that provides a corporate view across stores, real-time knowledge that translates into improved store execution, lower operational costs and higher profits. +MORE


Swisslog Warehouse & Distribution Solutions


Automated storage & retrieval systems to increase efficiency and quality in warehousing  From the traditional high bay warehouse to innovative robot-based storage solutions. Swisslog offers you a wide range of traditional and advanced technologies for automated storage and retrieval of pallets and smaller goods, such as cartons or bins. These fully automated systems boost warehouse quality, flexibility and efficiency. Modular, flexible and software-driven ASRS for maximum efficiency Are you looking for an effective automated storage and retrieval system to overcome your warehousing challenge? Limited space, an awkward warehouse building, increasing inventory or turnover in unusual shapes or sizes can all make it difficult to find the right ASRS solution. Multiple factors need to be considered when choosing the right solution. Automated storage solutions need to be scalable while maximizing space and performance. Staying flexible enough to respond to changing market requirements is also essential, as when new products launch, demand increases and regulations change. Space costs you money! Swisslog always finds the most effective solution with the best price-to-performance ratio, transparent processes, and the greatest flexibility. You can respond to changing business conditions at any time by adjusting capacities when you need to accommodate increasing throughput.  Flexible and scalable transport systems for your automated warehouse  From conveyor systems to innovative automated guided vehicles, Swisslog offers a wide range of traditional and advanced technologies for the transportation of pallets, cartons, bins, trays and even odd-sized loads. These fully automated systems guarantee 100% integration with your warehouse to optimize the flow of materials. Smart transport systems easily adapt to your warehousing needs Looking for an integrated automated transport system to overcome your warehousing challenge?  Choosing the right transportation system doesn’t just depend on the type of products you want to transport. The storage system you want to use, throughput and the flexiblity that is required in your business are all key factors.  At Swisslog we take your unique requirements into account and design the automated transport system that meets your exact needs. Whether it’s an AGV, monorail or conveyor based system, we take the best from our technology portfolio to offer the most flexible and cost-effective solution for your business.  Picking & palletizing solutions that minimize costs  Swisslog’s picking and palletizing solutions are based on proven technology and operational principles. They are customized to meet each customer’s specific needs and designed to adapt to ever-changing requirements. Flexible picking and palletizing for maximum efficiency Picking and palletizing make up to 60% of warehouse operational costs. New technologies are changing boundaries all the time and with robots being able to take over more and more tasks from operators, it is possible to increase throughput in goods-to-person (GTP) picking, for example.  Swisslog always selects the most effective solution for the unique needs of your business with the best price-performance ratio, transparent processes, and greatest flexibility. This allows you to respond to changing business conditions, adjust capacity and increase throughput as needed. Reduce costs and increase productivity with picking and palletizing solutions from Swisslog  SynQ: Modular warehouse management system for optimized logistics processes  SynQ stands for Synchronized Intelligence and is a modular, service-oriented software platformfor warehouse management and material flow orchestration. SynQ gives you the precise functionality you need to optimize your warehouse operations. It literally embeds intelligence in the operation and synchronizes the performance of your automated and manual warehouse equipment in the best possible way. It encompasses warehouse management (WMS), material flow (MFC/WCS), and automation control systems (ACS) functionality, along with an array of business intelligence tools to boost your warehouse performance. SynQ will help your company to embrace the era of digitalization and stay ahead of your competition. +MORE




The self-driving vehicle made for local goods transportation.  Our vehicle is a fully autonomous, on-road vehicle designed to transport goods — quickly, safely, and affordably. +MORE


Moley Robotic Kitchen

Moley Robotics

THE WORLD'S FIRST ROBOTIC KITCHEN Moley has created the world's first robotic kitchen. Featuring an advanced, fully functional robot integrated into a beautifully designed, professional kitchen, it cooks with the skill and flair of a master chef. The prototype was premiered to widespread acclaim at Hanover Messe, the international robotics show. The consumer version set for launch in 2018 will be supported by an iTunes' style library of recipes.  OUR PROTOTYPE - A WORLD FIRST The prototype is the product of 12 months of development in collaboration with Shadow Robotics, Yachtline, DYSEGNO, Sebastian Conran and Stanford University Professor Mark Cutkosky. A pair of fully articulated robotic hands now reproduce the entire function of human hands with the same speed, sensitivity and movement. The cooking skills of Master Chef Tim Anderson, winner of the BBC Master Chef title were recorded on the system - every motion, nuance and flourish – then replayed as his exact movements through the robotic hands. This is a confident step that provides basis for development of mass market.  +MORE


Loomo Enterprise

Segway Robotics Inc.

Loomo Enterprise - For product divisions and R&D centers of companies ​ RETAIL AND WAREHOUSE Robotics technology can help retail industry and automate, standardize and personalize business processes. Loomo's technologies, including learning, computer vision, mobility, and voice interaction can activate many opportunities for optimization. By building Loomo-based applications, you can improve your retail business through many use cases.  Shopping Experience Improvement You can build Loomo-based application to provide the customers in your stores with convenience and delight. Provide professional and informative answers to customers who have questions (i.e. price, discount, reviews, etc) Help customers to plan out their shopping routes and, lead customers to identify goods that they are looking for on the respective shelf Service as a smart carrying assistant for customers Data collection for customers’ shopping behaviors to derive consumer insights  Inventory Management Loomo-based applications can help retail managers to correct the wrong price tags and relocate items to right places. This will improve sales and reduce labor costs. A typical Loomo-based application in this use case could be: Autonomously navigate around the store to scan and analyze the item placement Provide information to retail managers to make adjustments Error analysis and report generation to guide display design optimization  Warehouse Automation In warehouses, a large amount of goods need to be moved everyday. Loomo-based application can help with those transportation tasks with both rider mode and autonomous robot mode. Some Loomo-based applications could be: Assisted goods picking where Loomo serves as a follow-me robot that carries the items for the human operators Smart transporter for human worker to get to locations in the warehouse Autonomous and reliable goods movement between way points SECURITY AND SAFETY Traditional security system sees great room for improvement to become more intelligent, driven by: A large proportion of security work is repetitive and boring for human Again population presents a gap in labor supply Being an important part of modern, intelligent security, robotics creates unique values including: Flexibility: to accommodate changing priority in security Dynamic system: enable automatic patrolling than statics camera positions  Safety Compliance Assistance In warehouses and factories, safety rule monitoring and enforcement can be improved by Loomo-based application, because: Robots can diligently perform repetive tasks of identifying non-compliance and going up to people to remind them of rules Robots do not feel the reluctance as a human may feel when repeatedly pointing out non-compliance behavior of a colleague Therefore, some useful Loomo-based applications may include: Establish a system to identify Integration with our systems for non-compliance reporting and real-time corrections Carry about security training CARE FOR THE ELDERLY  New models in elderly care are emerging responding to the increasing health management need, especially for aging in place. Robotics technology can improve quality of care, reduce social economic costs, and reassure family members, enabled by: Multimodal human-computer interactions Environment & context understanding Autonomous navigation Intelligent decision-making Loomo provides a reliable, extenable robotic platform that allows you to build robots that fulfill your customized needs in your use cases in the space of elderly care.  Remote Monitoring for Aging in Place Nowadays, many elderly live alone at home. Many of them have chronic conditions that need to be managed. How do we collect the data about his or her health condition and the information about living environment? How do we send these data and information to their children, doctors or hospitals to realize need-based, real-time monitoring for the elderly? You can build Loomo-based applications to: Video live streaming and conferencing Real time data sharing with care takers and family Members through cloud services Detect accident and provide health alert messages Home service and daily supply ordering                                                                                                                                                                                Health Data Management for the Elderly Robotics technology can improve quality of care, reduce social economic costs, and reassure family members, enabled by: Directly collect healthcare information by establishing connections between healthcare related sensors and the robot; Assess the elderly's health condition automatically and regularly Provide reminder services for drug compliance and preventive interventions Generate comprehensive and timely health report as a port of total health management solution with combined inputs of at home data and in hospital data  Smart Community-based Elderly Care As the life expectancy grows, the retired elderly spends substantial time in their neighborhoods. Building a smart community can play a critical role in improving the quality of life for the elderly. You can build Loomo-based applications to: Motivate and accompany elderly to maintain an active lifestyle for longer time Serve as a moving protal of social network for elderly to keep the elderly connected with friends and family Provide entertainment (i.e. interactive games) and companionship Assistance of daily tasks such as item carrying assistance +MORE


AvatarMind iPal™


Children's Education, iPal is a teacher for  children with spoken language learning and tablet-based educational programs, providing educational content in an engaging manner that supports social development and encourages interest in science and technology. Pal also makes education fun and appealing for children. It can talk, dance, tell stories, play games, encourage physical activity, and enable them to chat with friends, share videos, and safely connect to the internet and social media.Parents, under strict controls, can remotely control iPal and monitor their child's progress, safety and activities on their smartphone or desktop from anywhere and at any time. ​ Elder Companionship/Care Many elders are alone and lonely. They often have problems keeping track of everyday activities, such as taking their medicine. iPal is a constant companion that supplements personal care services and provides security with alerts for many medical emergencies such as falling down.​ Retail/Hospitality An example is a chain of children’s stores where iPal greets children when they come in the door, entertains them, tells them about products, etc. Another is as a concierge/greeter in hotels to provide guests with a higher level of personal service. +MORE


SoftBank Robotics

SoftBank Robotics

Who is NAO? NAO is an interactive companion robot.  58 cm in height, NAO is our first humanoid robot. He has continually been evolving since the beginning of his adventure in 2006. Currently in his 5th version, about 10 000 NAO have already been sold throughout the world. Their experience with NAO In France, at a specialised centre of the "Autistes sans Frontière" association, NAO and Lucas have forged a special bond. Impassive and always positive, NAO encourages Lucas without judging him. Since their encounter, Lucas is calmer and his contact with adults has become easier. The Australian "rUNSWift" team from the University of New South Wales (UNSW) carried off the Standard Platform League cup at the RoboCup 2015 competition (robotics world cup event) after having explored and deployed all NAO's capabilities within the framework of their university degree course. Since July 2015, a new type of hotel has opened in a theme park. NAO was selected to provide the reception and conciergerie services. He welcomes the guests and provides them with information in a variety of languages. 7 NAO joined the "ROBOTS" show created by the renowned choreographer Blanca Li in 2013. The first show in the world with robots in the starring roles, it has already charmed European and North American audiences.  Who is Pepper? Pepper is a human-shaped robot. He is kindly, endearing and surprising. We have designed Pepper to be a genuine day-to-day companion, whose number one quality is his ability to perceive emotions. Pepper is the first humanoid robot capable of recognising the principal human emotions and adapting his behaviour to the mood of his interlocutor. To date, more than 140 SoftBank Mobile stores in Japan are using Pepper as a new way of welcoming, informing and amusing their customers. Pepper also recently became the first humanoid robot to be adopted in Japanese homes!  Interactive, progressive and autonomous Pleasant and likeable, Pepper is much more than a robot, he is a genuine humanoid companion created to communicate with you in the most natural and intuitive way, through his body movements and his voice. Pepper loves to interact with you, Pepper wants to learn more about your tastes, your habits and quite simply who you are. Pepper can recognise your face, speak, hear you and move around autonomously. You can also personalise your robot by downloading the software applications that take your fancy, based on your mood or the occasion. Dance, play, learn or even chat in another language, Pepper adapts himself to you! Your robot evolves with you. Pepper gradually memorises your personality traits, your preferences, and adapts himself to your tastes and habits. The emotion at the heart of the robot Pepper has been designed to identify your emotions and to select the behaviour best suited to the situation. Based on your voice, the expression on your face, your body movements and the words you use, Pepper will interpret your emotion and offer appropriate content. He will also respond personally to the mood of the moment, expressing himself through the colour of his eyes, his tablet or his tone of voice.  What is the ROMEO project? Romeo is a 140 cm tall humanoid robot, designed to explore and further research into assisting elderly people and those who are losing their autonomy. Romeo is the fruit of collaboration between numerous French and European laboratories and institutions. His size was determined so as to enable him to open doors, climb stairs and reach objects on a table. The project Begun in January 2009, the ROMEO project had four major goals for the development of robotics in France: Constructing an open and flexible mechatronic and interactive software platform Developing a personal assistant robot with surveillance functions and appropriate Man-Machine interfaces Developing a robust platform for research Laying the foundations for an industrial robotics ecosystem The ROMEO project, split into two phases, was initiated within the framework of a Single Inter-ministry Fund (FUI) project financed by the DGCIS, the Ile-de-France region and the City of Paris under the aegis of Cap Digital. A robot that doesn't stop growing In just a few years, Romeo has gone from being an ambitious vision of robotic assistance to a robot known throughout the world, the first models of which were ordered by French and European laboratories. Romeo's physical platform was entirely assembled by SoftBank Robotics. There have been two versions, as was planned during the initial drawing-up of the project, with improvements to his spinal column, design, battery and solidity. The second phase of the project allows different groups of researchers working in collaboration with SoftBank Robotics to explore a range of solutions for providing home assistance or assistance within specialised structures. +MORE



Kindred Systems Inc.

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