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Timing is everything and ‘your newest team member’ is right on time!

Lan Nguyen, Marketing Manager, Bossa Nova Robotics

With AI and data from your newest team member, retail work has never been easier. Bossa Nova, a leader in creating autonomous service robots for the global retail industry, tracks inventory plus store and shelf conditions in real-time. Its solution delivers data with speed and accuracy. By reducing inventory time, Bossa Nova is able to provide real-time data for stock levels with improved accuracy. So how does this translate to a financial gain for retailers? First, by automating mundane tasks, employees are happy and happy employees make a happier retail environment. You might wonder how many hours are spent on mundane tasks such as inventory audits.  There are 30,098 items in the average grocery store. A typical Target store has around 80,000 SKUs and a Walmart supercenter sells up to 120,000 items. It takes about 20 human hours to audit 10,000 products. Following this logic, an average grocery store would require over 60 hours per store,  160 hours per store for Target, and a whopping 240 hours auditing shelves at a Walmart Supercenter. It’s easy to see how grocery stores following the recommended minimum quarterly inventory schedule forfeit a high proportion of human working hours to this task. For those that audit monthly, the labor costs are even more tremendous.   Bossa Nova helps retailers automate these inventory audits and monitor shelf-conditions in parallel, scanning an 80 linear foot aisle in 90 seconds with 98% accuracy. Through automation, employee focus can be shifted to more action oriented, customer-centric tasks, while the Bossa Nova robot detects anomalies in shelf conditions, covering everything from addressing out of stock and misplaced items, to pricing, and more. This shift in employee focus to the customer directly translates to higher shopper satisfaction and increased loyalty. It is estimated that out of stocks cost retailers over $129 billion in lost sales in North America - a loss of -4% of revenue annually. (the cumulative worldwide cost of out-of-stocks for retailers has now reached over $984b) A study conducted by MIT Supply Chain Management Research determined that 78% of products that are not on the shelves (i.e out of stocks) are actually on-hand. Given this, a majority of out of stock issues can likely be resolved in-store. Inventory replenishment is critical to success, and those tasks need to occur at store level. Having the right products in the right place when consumers are looking for them (both online and in-store) allows sales to escalate and deliver a sales velocity that makes the most effective use of each square foot of space. Bossa Nova is committed to maximizing this efficiency by gathing  reliable, real-time data that delivers task oriented, actionable items. Efficient inventory control improves speed to shelf by alerting store-level associates of inventory on hand, as well as buying desks / suppliers of true OOS situations. Through computer vision implementation, retailers can accurately assess, and more importantly, address in-store conditions in real-time, across all locations. Real-time accuracy is not only important to retailers, but it is also important to your shoppers. By having accurate inventory, confidence thresholds for item availability can be increased for both in-store and online shopper inventory inquiries. In fact, 81% of shoppers do research online before visiting a physical store for what they want to buy, yet only 27% of retail sites provide store level inventory. When the robot “wheels” into your stores, you will be saving intensive labor hours and improving your store conditions with unmatched accuracy. Bossa Nova has the credibility and experience to help retail operations realize the return on investment and successfully integrate with existing platforms and systems. There are two popular sayings that really affect your bottom line: “Timing is everything”, and “Time is money”, and in business, money really is everything. While many technology companies are still working to surmount the bell learning curve of applied technology, Bossa Nova is equipped with extensive retail experience and has been trusted by operations and IT professions to successfully integrate and lead this huge step in retail automation. With accurate inventory management, you can increase your revenue potential and more accurately can forecast the future. +MORE

Robots for Retailers

Bossa Nova Robotics

It is estimated that out-of-stocks account for -4% loss in revenue, not to mention the possible long-term effects of losing loyal shoppers. Great shelving conditions can lead to great shopping experiences. Bossa Nova is the leading developer of robots designed to provide real-time inventory data for the global retail industry. Our retail service robot autonomously tracks inventory and the true state of in-store conditions to seamlessly deliver actionable tasks benefiting retailers through efficiencies and accuracy.   Ensure implementation and maximize operational efficiencies by relying on the retail experience and expertise of Bossa Nova. Our trusted team makes it work for all retailers - helping them turn real-time data into actionable tasks and insights.  Real-Time, Accurate Inventory Data Product Availablity with Efficient/Actionable/Timely Replenishment Real-time Corrective Actions to Remedy Merchandising, Pricing and Promotion Compliance  +MORE

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Mobile Checkout

FutureProof Retail

The Mobile Checkout retail platform digitizes brick and mortar stores, bringing the convenience and personalization of eCommerce to physical retailers and their customers. Mobile Checkout Eliminates the Lines Mobile Checkout is a brandable iOS and Android app, a better system than self-checkout for the complete shopping experience from scan to payment. Private White-label Retailers deepen the customer relationship and own the install by deploying the platform as their own-brand staff and shopper apps. Scan Products Customers scan and bag while shopping. Mobile Payment Pay securely with credit card or mobile wallet directly through the app. Skip the Line Customers never wait in line to check out. Customize to your needs Expand the system with functionality like loyalty programs or counter service mobile ordering.     +MORE

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Pseudo Customer Centricity: Fool’s Gold

Gary Hawkins on Winsight Grocery Business, CART

Retailers must employ a customer-first philosophy into organizational culture Many regional retailers are (at last!) intent on becoming customer-centric, more than a decade after The Kroger Co. led the way and more than two decades after early loyalty pioneers proved the value of a true customer focus. But too many retailers believe that customer centricity can simply be bolted on to their organizations without realizing that true customer centricity is far more involved. Like the intrepid gold miners of the 1840s, these retailers awaken to the realization that what they’ve taken for retail gold is in actuality a false promise, seduced by the fools gold of pseudo customer centricity. I can recount meetings with senior executives from well-known retailers who espouse their customer centricity efforts; spending massive sums on consultants and solutions powered by a decade’s old approach based on customer segments integrated to the retailer’s category planning processes, and even personalized offers to shoppers. Countless of these retailers remain anchored in a product-focused world, even those who tout using technology to discover what products should be put on offer to their customers rather than starting with a vendor-funded offer pool.  True disciples of customer centricity deeply embed a customer-first philosophy into their organizational culture, extending it to every part of the enterprise. These companies realize that providing savings on products relevant to the shopper is only the beginning. Leading companies such as Amazon and Kroger are investing heavily in taking customer centricity to the next level: comprehensive, seamless user experiences across channels and devices, integrating personalized product recommendations with an understanding of the individual shopper’s specific health conditions, and laying the technology foundation for immersive shopping experiences melding the physical and digital worlds. Customer first disciples understand the dynamic flow of customers and their shopping behavior over time, putting in place capabilities and processes attuned to providing contextual relevancy inside and outside the store. And personalization—driven by past purchases and recommendation algorithms—is fast evolving to what I think of as strategic hyper-personalization, leveraging vast intelligence about each individual shopper to power a mix of recommendations to win the shopping trip, grow baskets, maximize retention, and foster customer advocacy—one customer at a time, in real time. Many regional retailers are based in more rural areas where company executives believe their shoppers are less tech savvy, relieving pressure on digital imperatives. According to Pew Research, 95% of Americans own a cellphone in 2018, with 77% of Americans owning a smartphone. Pew also calls out that in 2018, 89% of Americans use the internet. Location is no longer a proxy for customer technology illiteracy.  This year, Amazon is projected to realize over $258 billion in U.S. retail sales, an estimated 49% of all online retail spending in the United States. With this kind of penetration, and the ability to ship products anywhere overnight, traditional supermarket retailers would do well to remember that their shoppers are increasingly expecting (demanding!) the seamless and comprehensive user experience provided by Amazon, and increasingly by Kroger and Walmart. Yet, too many retailers remain mired in digital purgatory, constrained by capability silos and the inability to bring piecemeal capabilities together in a seamless fashion for shoppers.  Lastly, many seasoned grocery executives have spent their careers being rewarded for following, letting someone else bring innovation to market and only following when it has been proven successful. Years ago IT executives would buy IBM, even if it wasn’t the best choice, but because it was the "safe" choice. This practice continues today as retailers sign deals with "established" providers because they believe it is the safe choice, failing to understand that today’s environment rewards fresh, forward-looking thinking. Retail executives need to look beyond yesterday’s approach to customer centricity to capabilities and platforms that actually position the retailer for future success. The cost of failing to provide a seamless shopping experience, for failing to provide true individual shopper personalization, and failing to provide real time contextual relevancy, can rapidly obliterate any savings or security from yesterday’s "proven" approach. Tom Furphy, a former Amazon executive and the originator of Amazon Fresh, in a recent interviewspeaking to the challenges retailers face today, especially a reliance on past practices, says it all: “What seems safe is actually destructive. That’s a recipe for longer term disaster.” This article originally appeared on Winsight Grocery Business and can be viewed here +MORE

The Top Five Ways Retailers Benefit from Industry Trade Shows

Courtney Muller, Chief Corporate Development & Strategy Officer, Clarion UX

When was the last time you attended a retail or food and beverage trade show? If you have to pause to think of the answer – or know immediately that the answer is, “Never” – then it might be time to find a show or expo near you. Trade shows are the best places for those within the industry to get out of their stores and network; find new products and stay abreast of the cutting edge technology offerings; and gain invaluable education in the areas you need it most. In short, even if you spend time every day trying to stay current, you could never see it all – or know what to search for. There is no better place than a trade show … from seeing new products, meeting new people, becoming educated on a new way to engage your customers, or finding out about technology … this is the place to find what you don’t know!   Here are some of the top reasons you should attend a trade show this year: Network with Decision Makers When you think of networking, perhaps the typical “mixer” scenario comes to mind with people you don’t know awkwardly milling about a bar or restaurant, trying to strike up conversations with random people in the hopes that you might be able to benefit one another in some way. Networking at a trade show couldn’t be any more different. As an attendee, you can specifically find exhibitors with the products you seek; attend educational sessions that pertain to topics you are interested in, therefore attracting other audience members who share the same challenges; and be assured that your peers in the same industry as you are seeking similar solutions as you.  And you might even run into a colleague you haven’t seen in years! Find New Products and Foods You subscribe to industry periodicals and get Google Alerts in your inbox every day, but have you seen that new robot that identifies out of stock items and potential slip and fall hazards? Have you read about leveraging data to establish loyalty and trust with food delivery customers? A trade show is the perfect venue to scope out all that is new in the retail world from tech products to new foods and services – all in one place – to help you use technology to create a seamless customer experience. As you look for new technology innovation to keep you competitive, you may find the perfect partner for online ordering, rapid delivery, or rapid checkout through customer’s smartphones.  No matter what you want to go to a trade show to find, you will likely be pleasantly surprised by discovering even more than you thought along the aisles. See New Trends in Action Are vegan offerings a must-have? Should you offer chef demonstrations to showcase meal ideas? Are international flavors high on consumer’s minds? What chef dishes are they trying replicate at home? Be on the front line of this year’s and next year’s trends so you can bank on what your customers will be looking for in the near future. You’ll walk away with new products and great ideas you can implement immediately in your store operations. You may even realize that you are on the verge of creating an entirely different trend yourself that has yet to appear on the market – good information that you can capitalize on in the year to come. Receive Best in Class Education If school is a distant memory – or perhaps you learned hands-on in a family business and worked your way up the ranks – one of the best perks of most trade shows is the educational content provided to attendees and exhibitors alike. Whether you’re interested in operational excellence, developing your workforce, building bigger baskets, or sessions dedicated to those hot new tech trends we previously mentioned, trade shows like The NGA Show (presented by the National Grocers Association) in San Diego this coming February will have you covered on all fronts. What’s more, you can connect with presenting industry specialists to gain even more valuable insight into the topics that interest you most. Gain Immediate, Actionable Ideas The bottom line … your time is valuable and you want to spend any time out of your store obtaining the cream of the crop ideas - from new products, growth strategies and tech trends. Hear what the experts have to share, sample emerging products, uncover new technology, and refresh your enthusiasm for the business. You’ll walk away with a plan to bring all of these new ideas and initiatives into your store operation to drive profits, growth and innovation.   No matter where you are in your retail career, a trade show will no doubt provide you with opportunities, education and inspiration as you progress in the business. Interested in learning more? Check out the upcoming NGA show: National Grocers Association Show, San Diego, CA, February 24-27, 2019, www.thengashow.com  Each year, The NGA Show brings together independent retailers and wholesalers, food retail industry executives, food/CPG manufacturers and service providers for unparalleled opportunities to learn, engage, share, network, and innovate.  Given today’s ever-changing marketplace and evolving advancements in innovation occurring in the food retail industry, The NGA Show is a must-attend event, providing over 40 educational workshops, an expo floor featuring innovative and game-changing products and solutions and countless networking opportunities.  Registration is open at www.thengashow.com – early bird registration rates in effect through December 10, 2018.  +MORE

NGA Show 2019: The Epicenter of Grocery Industry Innovation

CART, Advancing Retail

In a special event leading up to the opening of the new NGA Show 2019, CART will bring together unique education, an impressive line up of speakers, and cutting edge innovation to make San Diego the epicenter of grocery industry innovation during Feb. 24-27, 2019. With a focus on regional retailers and dynamic independent operators, the CART team will present an innovation tour de force designed to help attendees not only stay in the game but help them win. CART is coming together with leading retailers through-out the industry to provide attendees a new worldview for the future of retail where transformation and disruption are the new normal: iRetail. Focused on five ‘i’s, iRetail will give attending executives a framework for evaluating their existing capabilities and provide a roadmap to closing the innovation gap. In a time of declining and disappearing industry events, the NGA Show has become a beacon of light for the industry as it has grown each year, even outgrowing its longtime home in Las Vegas, spurring the move to San Diego this coming February. CART has had a long time partnership with NGA and is taking the relationship to a new level this year, building on the success of CART’s Innovation Event at last year’s show.  Make sure to put Sunday, Feb. 24, 2019, on your calendar and plan to attend the CART special event at the new NGA Show! +MORE

Technology's Profound Impact on the Supermarket Industry

Peter Larkin, President & CEO, National Grocers Association

Often cited as the one of the greatest catalyst of change within the retail grocery industry, technology is an area that independent supermarket operators must understand, and embrace.  Technology continues to have a profound impact, where virtually every detail of the supermarket industry is being touched by new solutions and platforms. I see three technology threads, each entwined with the other. One is the explosion of mobile applications and programs that are turning grocery shoppers into high information consumers. According to Pew research, smart phone adoption among Americans has more than doubled since 2011. Not only are shoppers becoming more sophisticated, but they are using technology as a way to gain more information, transparency, and convenience. At the touch of a mobile screen, consumers can instantly access to updated information on locally sourced perishables, competitive promotions, price checks and recipe ingredient lists. In turn, this migration to the digital space is shaping customer relationships with retailers. Today’s shopper does not want to be talked to but instead wants to be a part of the conversation. Consumer product manufacturers and marketers make up a second technology thread. By analyzing large chunks of customer data and retail sales, manufacturers, retailers and service suppliers are exploring innovative ways to touch their target audiences. Big data though can be vast and hard to harness. Whether it’s social media, a mobile payment system, or loyalty programs, technology can effectively create many new opportunities for savvy retailers to learn about and to connect with their shoppers to better serve their needs. A good place to see and learn about a number of these innovative solutions is right here at www.advancingretail.org. The third thread is in the store itself, where technology is increasingly employed to improve overall store productivity to program more effective lighting, to boost checkout efficiency, to track shopper traffic flows to improve layout and sales per square foot, or to offer customers immediate cost savings via real time wifi connections as they shop. A great, and very recent, example of this is Sedano's Supermarkets launch of a “robotic supermarket,” which entails an automated fulfillment center where AI-enabled robots will assemble full supermarket orders of up to 60 items. While the landscape is quickly evolving, many independent grocers are taking advantage of cutting-edge technologies to engage with their shoppers, find efficiencies, and reach new and existing customers where, how, and when they want. Independents have been making their move into digital. They are hiring dedicated staff, dedicating marketing budgets to digital initiatives, more effectively leveraging social media platforms, and integrating the latest technologies into their business strategies.  With the dramatic pace in which new apps and tech solutions are coming on to the market, it can all seem a bit overwhelming, but technology will play a defining role in the supermarket industry.  Those retailers that are on the forefront of implementing new technology and embrace the hyper-connected, tech-savvy consumer are positioning themselves for success. I’m one who is convinced that these threads will weave into a pattern of rising sales and profits. And that’s why the 2019 NGA Show will kick-off with a new educational event, spearheaded by our partners at CART, entitled “iRetail: Technology Innovation Reshaping the Grocery Industry.” The event is designed to give supermarket operators a framework for navigating fast-paced innovation while maintaining a focus on the importance of people and physical stores as we move into the future. Despite increased competition from all angles, it is an exciting time for the supermarket industry – and we at NGA are bullish about what the future holds for the independent grocers! Known as the true entrepreneurs of the industry, independents are nimble enough to quickly overcome obstacles, and are finding innovative ways to respond to changing consumer preferences, which is something they’ve always been good at given their close ties to their communities and the consumers they serve. +MORE

Upping the In-store Technology Game in Grocery: A Do-or-Die Proposition

Alex Goodwin, Aila Technologies

“The grocery business truly is at a digital tipping point, where every aspect of the shopper’s journey will soon be influenced by digital, and increasingly enabled by digital platforms.”                                                                                     — Chris Morley, President of U.S. CPG & Retail, Nielsen, January 2017 The summer of 2017 has seen retailers making moves to add new digital capabilities at a frenzied pace. Albertsons is revamping its e-commerce systems. Publix has declared that it will offer home delivery at all locations by 2020. Kroger is piloting “digital shelf-edge” technology that it hopes will enhance efficiencies in pricing and data collection. And that’s just to name a few. Spurred by Amazon’s surprise announcement that it would acquire Whole Foods in June, grocers and mass retailers in the food and beverage space have been racing to get a leg up on the competition by investing in technology that can capture data, create enhanced customer experiences, and activate new processes such as delivery and in-store online ordering. Amazon is a real threat to existing grocery chains, but it’s not the only one: Target is expanding its commitment to food and beverage, and the nation’s biggest retailer, Walmart, is “gaining [grocery] market share at an accelerating pace.”  With so much at stake in what amounts to a technology arms race, grocers must be strategic in the experiences they craft and the processes they enable. On the other hand, an overly cautious approach may also prove costly: as digital-first consumers are increasingly influenced by technologically sophisticated industry giants, retailers who fail to act decisively risk losing hardfought market share in this ultra-competitive industry. As the grocery world braces for increasing demands for e-commerce capabilities, grocers would be well served to consider enhancing those in tandem with their in-store digital offerings.  The Online Challenge To date, online ordering only accounts for roughly 3% of grocery sales in the US, according to the Shelby Report, although that number is expected to grow significantly in the coming years. While the last-mile logistical hurdles continue to be problematic, the one big edge that e-commerce gives retailers comes in the realm of data collection.  Every digital transaction provides a wealth of sortable data about shopping habits such as purchase history and frequency. It also provides an array of opportunities for personalizing the interaction. For instance, digital platforms offer numerous options for delivering product recommendations based on past purchases or to pair with products already in the virtual shopping cart. In addition to creating a more pleasant shopping experience, these are proven ways to drive revenue: a recent Mckinsey report indicated that cross-selling can increase sales by 20% and profits by 30%. Similarly, Amazon admitted way back in 2006 that 35% of its revenues come from its cross-sales and upselling efforts. While simple apps can provide automated cross-selling capabilities online, grocers must find ways to bring these and other revenue-generating opportunities into their brick-and-mortar locations. A Seamless Buying Experience, Online and In-Store With 97% of the reported $600 billion in grocery transactions each year taking place in physical locations, it is imperative that grocers provide a seamless experience across all shopping channels. Brick-and-mortar stores must be able to deliver the same capabilities that customers are increasingly expecting when they order online — ever smoother and more efficient transactions, as well as product recommendations, loyalty rewards and discounts, and enhanced brand interactions.  The future of grocery will be built upon an in-store digital infrastructure made up of a series of connected devices capable of bringing the convenience and personalization of the digital world into the supermarket aisle. This infrastructure can solve discrete problems for consumers — wayfinding, detailed product information, line-busting, product recommendations, couponing, and more. At the same time, it will serve more broadly as a platform for innovation for retailers, to experiment with exciting new brand experiences and digital efficiencies.  The traditional, bulky, custom-built legacy hardware systems simply don’t have the versatility to keep up. Furthermore, in an industry in the midst of transformational changes, investing in expensive, single-purpose devices risks locking companies into operational workflows that might soon be obsolete. Instead, the infrastructure of the future will likely be built upon powerful consumer-oriented mobile devices. Today’s tablets and smartphones possess the features and functionality to enable solutions that solve current needs, such as in-store price checking kiosks, ordering stations, and POS systems, while also providing the hardware capabilities and flexibility to enable a nearly limitless array of future experiences and use cases.  Retail stores today must act as showroom, warehouse, and fulfillment center, providing both product and information wherever and however their customers need it. To enable this, retailers will be well suited to have the following components in place:  A digital infrastructure (from price checkers to point-of-sale terminals to associate handheld tools) that delivers a seamless digital experience throughout the store, while also tracking data for analysis and optimization of the customer experience, inventory management, store layout, product location, and more. Smart handheld devices that empower associates with full access to product information and customer needs, improving efficiency and productivity. In-store kiosks that offer a branded, user-friendly interface that will make the in-store experience as convenient as shopping online, maximizing next-gen technologies. These tools are available now, and the grocery tech race is already well underway. To maintain the status quo or move slowly is to sink into obsolescence. Bold, decisive action to infuse brick-and-mortar supermarkets with the best elements of the digital experience will be critical to surviving grocery’s ongoing transformation. +MORE

Pace of Innovation -- Shattering the Status Quo

Gary Hawkins, CART

Retailers are shellshocked by the increasing pace of technology fueled innovation that is transforming and disrupting the industry. It seems not a week goes by that we don’t read about yet another new competitor entering the grocery space or some new innovation being rolled out by an existing competitor. Case in point: Kroger’s recent announcement that it is deploying its Shop, Scan, and Bag self-shopping solution at 400+ stores. This in response to Amazon’s cashier-less Go store pilot and Walmart’s similar self-shopping solution. Supermarket retailers are challenged on several fronts relative to innovation. It is nearly impossible for a retailer to be aware of all the new innovation entering the market. As an example, CART reviews an estimated 100 new solutions each month. Beyond awareness though is the challenge of deciding what areas to focus on (supply chain, distribution, marketing, store operations, etc.) and deciding what specific solution to pilot. And then having to decide what new capabilities to deploy across operating stores. Having efficient operations, quality foods, and great pricing and service is simply the cost of entry to supermarket retail. The new battleground is innovation. This is a new world for retailers to navigate. As an example, we see too many retailers implementing different digital capabilities in a piecemeal fashion rather than working towards a cohesive and comprehensive platform. The self-shopping capability mentioned earlier is a great example. Some retailers are trying to implement this kind of capability through a third-party app or a separate app rather than bundling it into one mobile app for their customers. Shoppers are after an omni-channel, seamless experience, not being forced to interact with different apps or systems to do business with a retailer. CART is here to help. We’re able to leverage our strong retail experience, industry knowledge, and unique insight to new capabilities and innovation flowing into the market to help retailers understand where they are today relative to their competitors and best-in-class retailers. Developing an innovation roadmap is important to help in prioritizing what new innovation to focus on and to create a foundation capable of adapting to new capabilities and technologies as they come into the market. +MORE

Interactive Kiosk

Aila Technologies, Inc.

INTERACTIVE KIOSK With scanning technology that’s second-to-none and customization that caters to any retail environment, Aila’s Interactive Kiosk is the industry standard for tablet kiosk solutions. ADDITIONAL FEATURES TrueScan™ Technology: The industry's best integrated image-capturing solution Wi-Fi Transparent: No matter where you place it in your store, the Interactive Kiosk is designed to maximize signal transmission Compatible: Designed for seamless compatibility with Apple's suite of iPad devices +MORE

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AO: Networks

Accucode, Inc.

AO: Networks gives your employees and patrons secured lightning-fast wireless access, fully supported by our award-winning technicians. Whether you’re a small mom and pop shop or a multi-chain independent grocer, we guarantee a positive return on your investment. The AO: Networks solution provides everything you need, including site assessment, hardware, configuration and implementation. Furthermore, our innovative wireless network solutions include a custom analytics tool, giving you visibility of all the pertinent information associated with your network. We even manage your hardware and network activity, so you can get back to focusing on running your business and keeping your customers satisfied. +MORE

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AO: LaunchPad

Accucode, Inc.

Ever since tablets hit the market, retailers have been looking for ways to implement these devices into their daily operations. But, as with every “too good to be true” solution, these tablets haven’t always proven to be ideal for rugged retail environments – until now. AO:LaunchPad ensures that you will have a working, supported and managed device in the hands of your employees every single day! Tablets from leading brands like Apple and Samsung can be customized into solutions for mobile field workers and retailers. With one service program provided for all hardware, we make it easy for you to manage your entire pool of devices. Prior to deployment, we ensure each tablet is synced and pre-populated with your information so you can start using them upon arrival. We can even add barcode scanning, payment processing and more to make your tablet a valuable retail solution. +MORE

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Aquifi

Aquifi, Inc

3D VISION FOR MANUFACTURING AND LOGISTICS  AQUIFI FLUID VISION SOLUTIONS Aquifi's Fluid Vision combines 3D vision and deep learning for improving accuracy and quality of high throughput enterprise processes.  LOGISTICS Find box, item or pallet dimensions in real time using Aquifi’s IIoT or handheld 3D vision scanner. Or automatically count boxes in a pallet for fast and accurate inventory counts. QUALITY CONTROL Inspect shape, color, configuration, quality and other physical attributes. Or scan objects in full-color 3D to identify products for sorting and packing, validate labeling or locate defects. 3D SCANNING Create color 3D models with accurate dimensions of objects and spaces. Include these models as photo-realistic media in business communication, documentation, or e-commerce sites.  3D VISION SENSORS Purpose-built, low cost, IIoT and mobile hand-held 3D Color Depth (RGB-D) devices for industrial environments.  IIoT 3D SENSOR Color 3D self-calibrating sensor with integrated quad core IoT processor, and IEEE 802.3at PoE connectivity.  HANDHELD MOBILE 3D SCANNER Rechargeable battery-operated color 3D self-calibrating sensor with integrated quad core IoT processor and IEEE 802.11ac WiFi connectivity.  +MORE

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Fit3D

Fit3D

One Stop Wellness Assessment Technology - The most powerful 3D body scanner and reporting engine.  Fit3D is used by a wide variety of industries including, but not limited to:  Fitness: Studios, Gyms, and Health Clubs. Whether looking to bring new members in your door(s), increase your conversion rates in membership or training, give yourself a competitive edge, or simply provide a fantastic way for your members to track their progress, Fit3D is the easy to use solution to keep your clients motivated on their unique journey.  Weight Loss and Aesthetic Clinics. Before and after pictures have outlived their usefulness and tape measures take way too much time and are extremely error prone. Show your patients the results of their hard work with the Fit3D services. Fit3D automates your measurement process and provides compelling reports to show your clients their body altering success both through exciting visualizations and data.  Corporate Wellness. Since the release of the RAND report in 2013, corporations understand their mandate to empower a healthy workforce, yet programs still see participation rates below 10%. With the emergence of corporate wellness challenges and platforms, Fit3D is used by employers to engage and empower employees to reach their goals to drive a healthier workforce in a private and safe manner.  Chiropractic, Physical Therapy & Rehabilitation. With the Fit3D measurement services, you can test pre- and post- surgical circumferences on the body to ensure that you are modifying your rehabilitation based on return to baseline from atrophy. Fit3D’s powerful posture analysis module also enables you to show your clients how their posture is improving as a result of your prescriptive exercises. +MORE

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Cappasity

Cappasity

Cappasity brings an in-store browsing experience to online retail through interactive 3D images.  Cappasity is a cloud-based platform that allows businesses quickly and easily create and embed 3D content into their websites, mobile apps, and VR/AR applications. Cappasity Token ICO  Cappasity utility token (CAPP) will be issued as a digital payment vehicle that facilitates AR/VR/3D content exchange among the ecosystem participants from all over the globe. We believe the AR/VR revolution will be driven by content creators. That’s why we are introducing the first platform that leverages blockchain infrastructure to create, rent and sell 3D content. This approach ensures decentralized and trustless copyright storage and content exchange within the AR/VR ecosystem. +MORE

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Volumental

Volumental

Volumental’s mission is to transform the footwear industry, enabling a completely personalised experience in fitting and finding the perfect footwear. Volumental combines the world's fastest high accuracy 3D foot scanning system for retail, with an advanced AI driven 'Fit Engine' that generates highly personalised footwear recommendations. Developed in Stockholm, Sweden, the Volumental solution drives sales, increases customer satisfaction and provides detailed data for research and development. Working with partners such as New Balance, Bauer and Ecco, the Volumental scanning solution is used across the globe. +MORE

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Retail Point Of Sale Systems and Software

North Country Business Products

North Country Business Products prides itself in being a 'total POS software & system solution provider' for the grocery, drug and convenience retail store industries. NCBP offers innovative and automated high quality Retail point of sale (POS) software system scanning solutions by partnering with industry leaders to sell, install and service superior products. For over 60 years, our Company has been dedicated to providing exceptional customer service in Retail point of sale software industry. This commitment has allowed us to support a diversified customer base; from a one terminal stand alone register, to networking a fully integrated Grocery POS system for hundreds of retail stores in multiple states. GROCERY POS SYSTEM AND SOLUTIONS  LOC Store Management Suite: LOC Software delivers solutions designed to fully integrate retail operations. LOC Store Management Suite (SMS) is designed to satisfy all of a retailer's needs, including powerful merchandising and inventory controls, fully integrated loyalty programs, multi-store management, and much more. LaneHawk by Datalogic: LaneHawk BOB by Datalogic is a loss prevention solution that turns bottom-of-basket (BOB) losses into profits in real time. Store Electronic Systems (SES): SES Electronic Shelf Edge Solutions (SES) are designed for the grocery POS system retail environment, enabling dynamic price and product information at the shelf edge and overcoming retailer challenges including price compliance, automatic price changes, the elimination of paper labels & associated costs, resource and much more. Loyalty Lane: Loyalty Lane is a rewards program that integrates directly into your Grocery POS system, designed to increase your profits and improve your margin. POS Hardware Solutions: We have partnered with the industry's leading providers to deliver the best possible hardware solutions to meet your business needs. At North Country Business Products, our consultative approach helps our team to understand your needs, goals and budget which allows us to help you select the best comprehensive solution, including a cutting-edge hardware platform. +MORE

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Network Security - Unified Threat Management

North Country Business Products

Understanding network security can be complicated. Ensuring your network is secure from malicious threats shouldn't be. SonicWall TZ Series Business Firewall: The Dell SonicWALL TZ Series is the industry leading Unified Threat Management (UTM) firewall for small businesses, retail deployments, distributed enterprises, remote sites and branch offices. Dell's SonicWall solution provides high performance intrusion prevention, malware blocking, content/URL filtering and application control capabilities. Webroot Secure Anywhere - Business Endpoint Protection: Revolutionary Security. Ultimate Performance. Minimal Management. Webroot® SecureAnywhere™ Business — Endpoint Protection offers a revolutionary approach to endpoint malware protection, and it ranks higher in user satisfaction than virtually every other security software option. With almost limitless power of cloud computing to stop known threats and prevent unknown zero-day attacks, Webroot’s innovative file pattern and predictive behavior recognition technology works more effectively than anyone else. POWERVAR - Solutions for Power Quality: POWERVAR power conditioners combine surge diversion and noise filtering with a highly efficient low-impedance isolation transformer. Power Conditioners: Thanks to their low-impedance isolation transformer, you can trust these power conditioners to protect your sensitive equipment from the biggest problem for today’s computers: common-mode voltage, which can cause everything from equipment lock-ups to data losses and more. Ground Guard Power Conditioners: Ground Guard power conditioners provide networked systems with benefits beyond those of traditional power conditioning products. +MORE

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Check Scanners, ATMs, and Financial Hardware

Burroughs, Inc.

Burroughs Products: Burroughs isn’t just a manufacturer of check scanners and ATMs. As imaging experts, Burroughs prides itself on a comprehensive suite of financial hardware solutions. Our range of products includes traditional desktop check scanners and full-page document imaging to Intelligent Safes and hardware and support for cash automation. In combination with one of our scalable on-site service plans, Burroughs can provide the financial hardware you need and the support service to protect it. Check & Document Scanners: Whatever your environment may be, Burroughs has you covered with check or document scanners to meet the needs of your business. Explore our comprehensive line of check scanners and document imaging products to find the solution that works best for your business. Teller Cash Automation: Burroughs SmartCash products make cash handling easier for financial institutions across the country.  Rather than focusing on managing transactions, tellers are empowered to build more meaningful relationships with customers.  Why focus on counting cash when you can focus on differentiating through superior customer service?  Find out how Burroughs can help you leverage best-in-breed cash automation solutions - teller cash recyclers and dispensers - to improve your branch profitability today.   ATM Solutions: Burroughs ATM products feature state-of-the-art technology and global standards compliance to ensure efficiency, convenience and security. Intelligent Safes: Burroughs SmartCash products make cash management easier for retailers and financial institutions.  Transmitting cash data directly to partner financial institutions, SmartCash users can make cash deposits without ever leaving their storefront.  Moreover, enhanced accountability at the retail level means improved loss prevention procedures and reduced cash shrink.  Secure-steel intelligent safes, cash recyclers, and cash dispensers mean better security for employees and customers alike.  Software Solutions Products: Burroughs software products are designed to work in conjunction with your current check imaging applications, helping you enhance those systems in a variety of ways. Use Perfect Image analysis components to increase MICR read rates and improve image quality. Implement SmartSource Intelligence device performance monitoring to access and diagnose devices across your network. Application Servers & Storage Servers: Burroughs Application and Storage Servers stand above the competition on their own merits, by delivering industry-leading performance at competitive prices. Supplies & Financial Products: Burroughs works with best-of-class technology manufacturers to deliver power protection, printers, and business and financial supplies you need to run an optimized, efficient, and flexible operating environment. Used Refurbished Equipment: We have a large inventory of used equipment in stock, and have access to additional products as needed. +MORE

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Barcode-Centric Handhelds & Kiosks

American Microsystems (AML)

AML was founded in 1983 to respond to a need in the marketplace for high-performance, yet affordable, barcode data collection devices.  Since that time we have used the expertise that we have developed to engineer and manufacture handheld computers, vehicle mounted computers, and stationary computers in the form of kiosks.     +MORE

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i.d. mate Quest®

En-Vision America, Inc.

i.d. mate Quest is a portable “all-in-one” talking bar code scanner that aids visually or print impaired individuals with the identification of items via the product’s bar code or UPC. Using text-to-speech and digital voice recording technologies, it allows users to access an on-board database of product descriptions, along with a tailored set of recorded voice messages. With i.d. mate Quest, the user can quickly add additional voice recorded information to existing products or to items not found in the database. Additional bar code labels are available to label any product or item that does not already have a bar code. Adhesive, tag, and clothing labels can be placed on nearly anything. Simply scan the bar code and add a voice recording. +MORE

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Barcode Scanning Systems

Cornerstone Automation Systems, LLC (CASI)

CASI’s order fulfillment systems incorporate turnkey, bar code reader and data collection systems to identify, track and sort products through the process. Our barcode scanning systems solutions will work with existing UPC or other unique license plate numbers (LPN’s) to drive everything from inventory management to picking and manifesting. Our data collection systems include both hardware and software customized for your application.  Barcodes, RFID, or other means to uniquely identify each carton or product may be used.  +MORE

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Barcode & Mobility Solution

Esskay Technologys

As part of a complete asset management solution, Esskay Technologys Pvt. Ltd. integrates with barcode technology to help you eliminate data input errors, accounting irregularities, and redundancies. By leveraging bar code technology, Barcode Solution provides a simpler, more accurate way of gathering and verifying information in the field. +MORE

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Zebra MC9190-G Mobile Computer

AM PM Systems

The Zebra MC9190-G mobile computer is more rugged, more powerful, has a higher resolution display, better scanning performance and more scanning options than its predecessors. The next evolution in the highly successful MC9000 Series gives your workers the ability to process information and take action quickly and accurately, even in the harshest of environments. +MORE

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Zebra MC3100 Mobile Computer

AM PM Systems

The new Zebra MC3100 Series brings cost-effective mobility and user comfort to key-based applications within the four walls. The rugged and ergonomic MC3100 offers advanced computing power and data capture capabilities, enhanced security and enterprise class motion sensing capabilities. MC3000 users will require virtually no training on the MC3100. Because the MC3000, MC3100 and many other Zebra mobile computers share a common architectural platform, porting existing applications to the MC3100 is fast and easy. And compatibility with existing MC3000 accessories provides a seamless upgrade path to the latest in mobile computing. +MORE

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Dolphin 99GX Mobile Computer

AM PM Systems

Honeywell’s Dolphin® 99GX mobile computer with an integrated handle provides userfriendly ergonomics, cutting-edge wireless technology, multi-functional data capture and extreme durability for front-line workers operating in a variety of locations ranging from loading docks to front line retail. The reliable and intuitive Dolphin 99GX delivers an outstanding feature set that enables improved productivity for mobile workers. Integrated Shift-PLUS™ technology provides all day battery life, minimizing the time and expense incurred when batteries need to be charged or replaced. The Dolphin 99GX is IP64-rated and can withstand multiple 6 feet (1.8 meters) drops to concrete, ensuring years of trouble-free operation. +MORE

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Dolphin® 9700 Mobile Computer

AM PM Systems

Honeywell’s Dolphin® 9700 mobile computer is a rugged enterprise digital assistant (EDA) equipped with multi-functional data collection and communications capabilities in one reliable, easy-to-use device. The Dolphin 9700 computer allows companies specializing in parcel delivery, route accounting, field services, and healthcare point-of-care applications to better serve their customers, by maximizing worker productivity through innovations that provide increased connectivity, optimized system performance, task-specific ergonomics, and an intuitive user interface. The 9700 computer also has an optional magnetic stripe and card reader accessory for convenient reading of magnetic stripes and chip encoded identification systems. +MORE

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Datalogic Magellan 9800i

AM PM Systems

The Magellan 9800i scanner offers a state-of-the-art family of imaging scanners and scanner/scales with high reliability designed to provide maximum throughput for both 1D and 2D bar codes With a new and unique optional feature, the Top Down Reader offers seamless scanning of top-marked items. The Magellan 9800i scanner also enables a new way to interact with shoppers: a customer-facing imager allows shoppers to quickly and easily self-scan digital coupons from mobile devices, paper-based coupons and loyalty cards. +MORE

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Datalogic Magellan 8500Xt Scanner/Scales

AM PM Systems

The Magellan 8500Xt scanners/scales are the world’s number one retail scanner in performance, reliability and high value differentiated features. The Magellan 8500Xt scanner/scales are the culmination of recent developments by Datalogic ADC in high-performance fixed position scanning for the Retail Industry. No other bar code scanner designed for high volume retail performs better, has better reliability, or has the combination of features that translate into a measurable Return on Investment (ROI) than the Magellan 8500Xt products. The Magellan 8500Xt scanner/scale inherits the Magellan brand’s renowned reputation for performance and reliability that has made Magellan the number one high-performance retail scanner brand in the world. +MORE

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Zebra LS4208 POS Scanner

AM PM Systems

The Symbol LS4208 delivers intuitive, productivity enhancing functionality that allows even your novice users to quickly capture data. Its innovative multi-line rastering scan pattern virtually eliminates the need for end-user training, and lets you scan all types of one-dimensional (1D) bar codes, including damaged symbols or stacked GS1 DataBar (formerly RSS) bar codes. The PDF configuration expands the decoding capabilities to include PDF417, microPDF and composite symbologies. In addition, the scanner’s 19-inch scanning range and superior motion tolerance gives users greater flexibility to rapidly and accurately capture data from a variety of items without pausing between scans, while recently added faster scanning and decoding capabilities mean employees are able to process more items more rapidly and spend less time keying in data. +MORE

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