5001+ employees

Workforce Optimization

Glory Global Solutions

Automated cash processing, maximizing time spent with customers and increasing revenue opportunities are just some of the benefits resulting from truly effective Workforce Optimization. The key is to have the right resources, in the right place at the right time and as a result to be able to entirely align bank resources with customer demands. This means building exactly the right model and the “discovery” phase of our consultancy process helps provide comprehensive understanding of customers specific needs. Combined with our extensive experience in cash handling, technology and resource management we are able to bring unique insight on customer profiles, transaction activity and cash handling right across the branch, region and whole network. +MORE

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Intelligent Retail and Transactional Point-of-Sale (POS) Technology

Intel

Enabling a new world of shopping experiences, the 4th generation Intel® Core™ processor family enhances intelligent retail through improved media and graphics, enhanced security and manageability, and breakthrough performance to transform retail: ranging from point-of-sale (POS) devices, interactive kiosks, and intelligent vending to digital signage and automated teller machines (ATMs). Key features include: Media and graphics: Deliver compelling visual experiences with video playback enhancements and 2-D and 3-D graphics. Security: Provide faster data encryption for securing transaction and personal data. Manageability: Enhance the features of unattended retail device deployments with embedded host-based configuration. Power efficiency: Design retail devices with thinner, lighter, and sleeker form factors. Performance: Deliver faster analytics and decisions for targeted promotions, while also offering a smooth, responsive interactive experience. +MORE

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Food Retail Services

Ecolab

Ecolab recognizes the unique challenges faced by food retailers. Where else are the same employees asked to prepare, cook and serve food, and complete critical cleaning and sanitation tasks? Unique food retail challenges require a specialized cleaning and sanitation program. As a result, Ecolab Food Retail Services has recognized these needs and built a program specifically focused on the food retail market. Our program is made up of products designed for the food retail market, in addition to customized food safety audits, real time web reporting, and a food safety-trained field service team dedicated to the food retail market. Our program is also supported by research and development, technical and regulatory teams that solely support food retail. This allows us to ensure that you have the correct products that work for your stores, employees are properly trained, and that you have the information you need to be proactive in addressing critical food safety risks before they occur. With Ecolab’s Food Retail Program your customers, brand, and bottom line are protected. +MORE

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Performance Insights and Management

IBM

Ensure all parts of your organization are working toward shared financial goals and business objectives. Begin with an enterprise-wide financial planning system to help define metrics for each functional area that are tied to corporate goals and which allow what-if modeling of different business decisions. Then establish performance measurement and reporting processes so you can continuously monitor execution against plan and quickly identify the cause of any performance issues. Finally, use advanced analytics to anticipate performance gaps or changes in market demand so you can respond quickly. The benefits of these tools and processses include greater transparency across functions; improved organizational accountability, and increased profits. +MORE

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Retail Technology

CROSSMARK

Since 1994, CROSSMARK Retail Technologies, a division of CROSSMARK, has been developing growth solutions for retail and CPG clients. This technology powerhouse is anchored on a deep reservoir of knowledge of what it means to be “retail.” That’s because CROSSMARK Retail Technologies’ DNA is rooted in the CROSSMARK organization; it’s why the biggest names in retail choose us for their business technology needs. +MORE

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Retail Infrastructure Optimization

IBM

Reduce your IT costs and redirect the savings to new, competively-differentiating projects with solutions tailored to your needs. Leverage advanced technologies, including cloud and virtualization, to eliminate waste and facilitate rapid, low-cost application development. Establish an efficient structure for testing, maintaining and managing your application portfolio. Then, facilitate data security, privacy and compliance with our security and systems management solutions. Finally, build an enterprise-wide business intelligence platform that uses analytics to identify operational efficiencies. Benefits include reduced IT spend, faster deployment of new functionality and improved application quality control. +MORE

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Events & Marketing Services

CROSSMARK

Ensuring your shoppers have a positive and memorable shopping experience is paramount to building shopper loyalty. CROSSMARK, the largest in-store marketing services company in North America, has the know-how and resources to engage your shoppers and influence behavior to drive sales. We provide retailers with integrated marketing services including: Shopper Engagement, Consumer Engagement, Shopper Marketing, and Field Intelligence.  +MORE

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Back Office Transformation

IBM

Improve efficiency, reduce costs and increase productivity at both the enterprise and store level with a combination of managed services and software solutions for key back-office functions. By applying our deep expertise in finance and administration, we can help you deliver enhanced business insights, stronger compliance control and improved financial performance. Leveraging our own supply chain management experience and substantial buying power, you can increase the value of your spend. Rely on our HR, recruiting and learning specialists and technology to create a higher-quality employee and manager experience. Benefits include lower general and administrative expenses; reduced indirect purchasing costs; and improved financial compliance. +MORE

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Resets & Merchandising

CROSSMARK

Resets – Our PROSET service is a coordinated approach to execute continuous or periodic large resets by using technology, processes, and the deployment of properly skilled people on a scheduled or dynamic basis.  Trained and qualified personnel are efficiently deployed to enable speed to proficiency, ensuring a consistent shopper experience. Merchandising – Our coordinated merchandise program leverages a centralized process for efficient execution of project or task-based merchandising needs.  The program helps minimize the need for multiple merchandising organizations through enhanced visibility to in-store activities, reporting, and analysis.  It’s effective for merchandising initiatives you’ve authorized, including but not limited to, new items execution, POS placement, display building or refilling, seasonal projects, or augmenting in-store labor during key consumption periods. +MORE

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Omni-Channel Supply Networks

IBM

Deliver a consistent brand message of product availability at the right price by enabling a more agile supply chain. Improve your inventory planning with applications that use scenario modeling and analytics-based insights to optimize your sourcing strategies, supply and distribution network, transportation routing and inventory levels. Match supply to demand with near real-time inventory visibility enabled for product-specific, event-level tracking. Streamline your customer order, fulfillment and return processes across your enterprise and supplier network regardless of channel, as well as improve sourcing and supplier collaboration. Benefits include reduced operating costs, faster delivery times, and improved product availability. +MORE

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Marketing Solutions

First Data

Maximize value, savings and growth with innovative marketing solutions from First Data. With the growth of mobile technology, you can now benefit from the world of universal commerce.  From targeted promotions and offers to innovative mobile payments, only First Data provides the fully integrated suite of solutions that allow you to compete in the age of universal commerce. +MORE

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Omni-Channel Merchandising

IBM

Improve the accuracy and speed of your merchandising decisions and actions using consumer insight-based planning and analytics solutions. Create a comprehensive view of product, supplier and location attributes that can be integrated with operational and customer-facing applications. Build demand forecasts and assortment recommendations based on buying behavior at the SKU, cluster and location level. And optimize pricing and promotions across the lifecycle of each product resulting in personalized offers delivered via preferred channels. Benefits include increased sales, improved gross margins and improved inventory turnover. +MORE

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Information, Analytics & Reporting

First Data

Information, Analytics and Reporting solutions from First Data empower merchants to leverage payment data and analytics in managing and growing their business. Our access to critical processing data and our analytics capabilities supply the unique information that merchants need to reach greater potential. +MORE

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Omni-Channel Commerce

IBM

Create a consistent and trustworthy brand experience in which your customers can research, buy, track, receive and return purchases wherever, whenever and however they please. Using e-commerce and mobile commerce capabilities, you can enable seamless customer interactions across all channels. Then implement order management processes to ensure that each customer order is fulfilled via the most efficient and cost-effective path. Finally, use advanced web analytics to monitor how customers are responding to personalized targeting so you can continually improve your e-commerce processes. Benefits include: reduced customer acquisition cost, greater order accuracy and profitabiity, and improved customer satisfaction. +MORE

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Merchant Mobile Commerce Solutions

First Data

When it comes to differentiating your business, mobile payment solutions can give you the edge over your competitors.  We are in an age of Universal Commerce, where in-store commerce, eCommerce and mobile commerce converge to provide consumers with an integrated buying experience that is personalized, secure, and all available through their smart phones. +MORE

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Connected Marketing

IBM

Armed with a deep understanding of each customer, define and communicate targeted offers to those most likely to act on them. To do this, you'll need a marketing operations system to help you plan and manage the execution of marketing campaigns. Then, use campaign planning processes that are tightly integrated with merchandising to help you choose the right products for your campaigns. Advanced analytics that uncover insights in your customer data help you define offers that will be most appealing to specific consumers. Finally, campaign execution processes help you deliver timely, relevant and personalized offers. The benefits of this approach are improved conversion rates, greater customer loyalty and increased return on marketing investment. +MORE

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Prepaid Solutions

First Data

First Data offers your business a prepaid program designed to maximize value, savings and growth. We have over 17 years of experience in prepaid solutions starting with the industry’s first third party gift card. Our prepaid solutions have been highly recognized in the industry for innovation and excellence. +MORE

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360° View of the Customer

IBM

Get to know your customers individually and use that information to build stronger relationships. First, establish a single, consistent view of each customer’s information including demographics, interests and preferences. Next, create an advanced customer transaction repository so you know their interaction history across all channels. Then, understand their other online behavior including sentiments and networks. Finally, apply advanced analytics to detect patterns, identify behavioral drivers and predict demand so you can better serve each customer with targeted marketing and tailored assortments. You'll be rewarded with increased sales and higher customer satisfaction and retention. +MORE

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Security & Fraud Solutions

First Data

We take a holistic approach to security, compliance and risk management and offer integrated technologies, like end-to-end encryption, that help effectively manage security and risk. Our comprehensive solutions let merchants easily meet compliance requirements, reduce risk for data security and privacy and securely process both in-store and online transactions. +MORE

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TransArmor®

First Data

The TransArmor Solution provides multilayered protection for your business. It helps defend your system from hackers, protect your customers’ sensitive information and reduce liability in the event of a breach. And now, it’s a standard feature of any First Data merchant account. +MORE

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eCommerce Solutions

First Data

Our state-of-the-art eCommerce solutions enable you to provide customers with more online payment options and safer transactions for a more satisfying shopping experience. Our credit card payment gateway helps increase revenue, reduce costs and minimize risks as you realize your full business potential. +MORE

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Retail Lighting Systems

GE Lighting

GE's Retail Lighting solutions can help a carton of eggs look farm fresh, turn a summer dress into a must-have, convert a parking lot into a welcome mat, and make a warehouse environment come to life. No one understands how light transforms a shopper's experience better than your GE Retail Lighting team. We create lighting solutions that bring your store to life. We get excited about what light can do for your retail space. But before we illuminate, we listen. Together, we determine the best way to reach your goals of customer experience, space transformation, function of light and product selection. +MORE

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Terminals & POS Solutions

First Data

First Data offers a wide selection of solutions designed to meet your needs — at a price you can afford. And our newest offering, First Data Small Business Solutions, includes Clover™ Station — a revolutionary control center designed to transform small business operations. It’s much more than a POS system, it helps merchants track inventory, manage employees, drive customer loyalty, and accept payments — all on a single, dynamic system. +MORE

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Sustainability Services

Stericycle

Sustainability programs or “green” initiatives protect people, animals, and their environments and turn what otherwise would be considered wastes into valuable resources. +MORE

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Card & Check Acceptance Solutions

First Data

We have an extensive portfolio of innovative payment acceptance solutions designed to help you get more value from every transaction.  Choose from card payment solutions that securely process card payments quickly and TeleCheck® solutions that leverage an extensive database of check-writer history to help guarantee the funding of checks. +MORE

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ExpertSOLUTIONS

Stericycle

The potential of a product recall presents formidable challenges for any business, and helping you meet those challenges is exactly what Stericycle ExpertSOLUTIONS does. At Stericycle ExpertSOLUTIONS, we demonstrate our commitment to protecting people, brands, businesses, and the environment, while helping you communicate that same commitment to your customers. Stericycle ExpertSOLUTIONS is fully committed to serving your needs and helping you: Identify and build on the strengths of your business, Take advantage of your opportunities, and Mitigate risks associated with reputation management. +MORE

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StrongPak™

Stericycle

Stericycle’s StrongPak™ services provide retailers a turnkey solution for the proper disposition of Resource Conservation and Recovery Act (RCRA) and Drug Enforcement Administration (DEA) hazardous waste. We bring accountability and standardization to regulatory-compliant disposal for a single store up to thousands of stores nationwide. +MORE

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Backoffice Optimization

Glory Global Solutions

Our back office systems have an established reputation for reliability, performance and enabling new levels of accuracy and productivity. We understand the challenges faced within back office environments and our portable note and coin technologies are designed to bring efficiency and accuracy in the place of manual labor and time consuming repetitive tasks. Our technologies ensure that note and coin counting and verification tasks can be turned into quick and straight forward processes, while ensuring that the count is accurate every time. The extensive range of Glory banknote currency counting and coin management systems are designed to suit all note/coin reconciliation tasks in back office environments across retail and gaming, covering basic batching processes to sophisticated counterfeit checking.   +MORE

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Analytics

Adobe

Adobe Analytics helps you uncover business opportunities and successes by turning customer interactions into actionable insights. With the market-leading solution, you can better understand the customer’s entire journey. +MORE

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Experience Manager

Adobe

Adobe Experience Manager helps you create, manage, and optimize digital customer experiences across every channel, including web, mobile apps, digital forms, and communities. With the ability to deliver next-generation experiences across both online and in-person interactions, you can increase demand and build lasting brand loyalty. +MORE

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