Cozumo’s disruptive technology enables the Internet of Everything in retail, and radically transforms how small to midsize retailers engage with their customers. By eliminating the financial and technological barriers for retailers, Cozumo gives marketers access to ‘big data’ insights and the unprecedented ability to be attentive, nimble, quick, predictive, relevant and personal in real-time. We refer to this as the Responsiveness Revolution.
Using Digital signages or Kiosk in your store? Upgrade them to Ingelligent BOTs, which not only see people but also talk to them. The best part, no capex required as you can use existing hardware in most of the cases.
These Intelligent BOTs can not only help you engage customers smartly but also cross sell, up sell and monetize as media space.
No upfront payments, pay as you go, completely secure and very simple to get started.
Strap is Wearable Intelligence Software for retailers. Strap allows retailers to reward shoppers in real time for living healthy, active lives. Retailers use Strap to trigger push notifications based on human activity (How customers eat, exercise, sleep..etc) measured on wearable devices, mobile apps and web sites. Strap’s analytics platform helps retailers augment existing customer data and gain insights on their customers’ human data thru existing loyalty and rewards program.
As a partner and reseller of Parstream, Allegro BI helps you implement the technology and make the most of your investment. Our Parstream services include: ParStream architecture design, Database design, configuration and optimization, Database scalability and availability, Connectivity, administration and management, and Integration of ParStream and QlikView through direct discovery.
Bsquare is a global leader of embedded software solutions. We enable smart connected systems at the device level that millions use every day and provide actionable data solutions for the growing Internet of Things market. We empower our world-class customers with our products, services and solutions to achieve innovation and success.
Gary Hawkins, CEO, Center for Advancing Retail and Technology
I have often written about the growing innovation gap - the divide between the exponential growth of new tech fueled capabilities and the much slower deployment of new solutions in brick & mortar retail. This growing innovation gap is a major challenge to traditional retailers.
A number of solution providers are working hard to help retailers close that gap, leveraging the cloud, AI, machine learning, and other tech to bring advanced capabilities to regional and even smaller independent retailers. The problem is that while retailers can avail themselves of new solutions, they are sometimes lacking the resources, knowledge, and skill sets to make use of these new capabilities.
We are seeing this in many different areas. From sophisticated AI powered forecasting solutions that are able to ingest store-level events that impact product movement to cutting edge marketing personalization systems that challenge retailers to think differently about how they go to market.
The challenges we see are four-fold. First, retailers lacking resources skilled in data analytics needed to take advantage of the explosion of big data. Second, retailers lacking the discipline to modify operations or data gathering needed to power new capabilities. And three, retail executives being challenged to think outside the box, and envision doing business differently.
The fourth challenge is retailers not understanding the how tech-fueled innovation is growing exponentially. I can almost hear the collective sigh of relief from traditional supermarket retailers that they have withstood the initial rush to online shopping. The problem is that we’re just getting started, massive disruption is coming fast across all areas of the supply chain, driven by automation, the ability to promote to each individual customer more effectively than mass promotion, and far more.
There is no easy answer to these challenges. It is one thing to have access to new innovative capabilities and quite another to have a company culture that embraces innovation and new ways of doing things. It is this issue that is perhaps the most important in looking ahead to who will win and lose in future retail battles.
Gary Hawkins, CEO, Center for Advancing Retail and Technology
The Retail Tomorrow Innovation Program is a unique offering for both qualifying retailers and providers of exciting, new capabilities. The program is targeted at larger regional and national retailers and is designed to help these retailers manage innovation as a process, not a series of one-off solution deployments. As the pace of change continues to increase, retailers are growing more and more challenged to keep pace with new capabilities coming into the market.
For retailers, the program provides retailers a true partner in the innovation process. The Retail Tomorrow team works with the retailer’s executive team to identify two or three areas of focus driven by opportunities or challenges. The team then sifts through the thousands of solutions in their database while in parallel reaching out across the industry and the tech world to identify any new appropriate solutions. The Retail Tomorrow group then filters through the appropriate solutions, curating the list to a dozen or a dozen and a half solution providers that are then given the chance to meet with the retail executive team for a day on-site at the retailer’s HQ. These days are built around education and networking, helping the retailer understand the latest technologies.
For solution providers, these events provide an unparalleled opportunity to get in front a major retailer’s executive teams to present their capabilities and to begin building relationships. The Retail Tomorrow team works with the chosen solution providers to review your materials and coach you, all with a goal of helping you deliver a powerful presentation. Each accepted solution provider has an opportunity to present to the retail executive team, time for questions, answers, and discussion, along with networking during breaks. A ‘win’ for the solution providers is helping the retailer understand the technology, the benefits, and what’s involved with deploying, and then the retailer deciding to pilot the solution.
The Retail Tomorrow Innovation Program is a powerful answer for retailers challenged to keep pace with a fast changing world and provides a proven benefit to retailers and solution providers alike.
Nearly five years ago I wrote a piece for HBR that called out how the largest retailers were leveraging big data to provide sophisticated personalized marketing to their shoppers in efforts increasingly funded by CPG brand manufacturers. I further called out the threat this represented to the significant independent retail sector. Sadly, little progress has been made despite the availability of cost-effective capabilities designed to level the playing field.
As a retail armageddon approaches, triggered by Amazon’s entry into brick & mortar retail through its acquisition of Whole Foods, all retailers regardless of size are under threat as Amazon is poised to apply its technological prowess to transforming shopping. While I have little sympathy for the largest retailers who have taken a laggardly approach to innovation, I have great concern for the sizable independent retail sector that provides a rich diversity in local communities across the American landscape.
Five years ago it was clear that the development of shopper marketing budgets used to fund targeted promotion initiatives at Kroger and other big retailers represented an existential threat to independent retail who largely lacked the requisite big data and targeting capabilities required to access those monies. As the biggest retailers gained growing access to industry marketing funds — along with growing prowess in driving sales and margin through intelligent promotion targeting — independent retailers were increasingly falling behind, harmed by falling marketing funds and focus on mass promotion while shoppers increasingly expect marketing relevancy.
And now, as the retail industry is poised to transform as the physical and digital worlds meld to create a new shopping paradigm, independent retail is, if anything, even further behind. So why has the situation become even more dire for independent retailers? And what should independent retailers do to stay in the game?
Realize the world is all about data. Larger retailers have no choice but to have data discipline, maintaining accurate data to power all the various systems. It is frightening in some cases to see the lackadaisical attitude smaller retailers have taken to accurately maintaining even basic data like item descriptions, item categorization, and pricing. Data is the currency of the new world of retail and without it retailers cannot even enter the game.
Embrace digital… comprehensively. Some independent retailers have tried to embrace digital marketing, putting in place different solutions for online shopping, websites, email, mobile, social media, and other capabilities. But all too often these are scattershot initiatives, no central planning or strategy in place to guide them. You see this when you come across a retailer with multiple apps; an online shopping app, the usual basic grocery list app, and maybe a loyalty app. Or the retailers that have loyalty and online shopping but do not connect the two. Retailers need to put in place a solution that provides comprehensive capability across channels to provide uniform communications and user experience.
If it’s digital it better be relevant. Shoppers today want the world their way, accustomed to the relevancy and personalization provided by Amazon and other online merchants. Brick & mortar retailers are way behind in providing marketing personalization to their shoppers. And not just relevancy but strategic personalization that uses AI and machine learning to grow customer share-of-wallet for the retailer through hyper-personalization.
Aggregate data and promotion execution platform. Independent retailers need to work closely with their wholesalers to aggregate transaction data and better access industry marketing funds from brand manufacturers. It is worrisome that so many independent retailers cannot even take advantage of scan-down deals because the data supporting units actually sold is not readily available. But this issue goes beyond just data collection; wholesalers and their retail customers need to have a platform across disparate retailers capable of executing complex promotions and delivering targeted promotions.
These are just a few of the things that independent retailers and their wholesalers need to focus on fast if they are to survive, let alone thrive, as retail moves into the future.
The LPRC, and the University of Florida Crime Prevention Research Team, The LPRC, and the University of Florida Crime Prevention Research Team
This report provides the results of a rigorous analysis of the use of InVue Helix™ (i.e., a "time delay self-serve" security wall dispenser). The LPRC team conducted a study designed to assess the effectiveness and sales of the InVue Helix across 20 retail stores: 10 Retailer 1 stores (5 test stores and 5 control stores) and 10 Retailer 2 stores (5 test stores and 5 control stores).
The supermarket industry is increasingly driven by innovation - one has to look no further than Amazon’s impact as a catalyst to the industry moving online, new services, and capabilities. Self-shopping, in-home and in-car delivery, voice-based commerce, and more are all areas of innovation that are transforming the industry.
One of the major challenges traditional retailers of any size have is simply trying to be aware of what new innovation is coming into the industry. To put this in perspective: Walmart recently created a new subsidiary called Store No. 8 to focus on discovering and investing in new key technologies like AI and automation. The Store No. 8 team reviews around 750 new solutions each year. The CART team is currently reviewing an estimated 1,200 new solutions each year - about 100 per month. That’s the pace tech-fueled innovation is moving at and every day that goes on the innovation gap is growing larger.
One way CART is helping traditional retailers learn about powerful new capabilities is through the twice a year Pitch Event. This year we’re doing something new, opening up the pitch event as a live webcast to members of the industry to participate. Held this year in partnership with Winsight Grocery Business and sponsored by dunnhumby, the CART Retail Innovation Pitch Event will be held Tuesday, May 15, at 2pm Eastern.
CART has sorted through the hundreds of applicants to the pitch event to focus in on a handful of compelling and powerful new capabilities for retailers. This is a great way for all members of the industry - retailers, wholesalers, and brand manufacturers - to learn about new capabilities coming into the industry and have an opportunity to hear directly from these innovators as they pitch their solutions.
Supermarket retailers now find themselves on a new playing field, competing with some of the world’s leading technology companies and having to respond to fast consumer adoption of new technologies. The CART Retail Innovation Pitch Webcast is the way to efficiently gain insight to what’s coming.
We look forward to having you join us for this special industry event!
As the nation's economic recovery continues, supermarkets and other mass market outlets across the country, which capture 38% of the floriculture market, are expanding their floral offerings and anticipate an increase in sales. But it's not just the uptick in the country’s economic condition that's spurring sales. Retailers are redefining the supermarket floral department by concentrating on making it a point of differentiation, a go-to destination for shoppers, and a focal point within the grocery store. And while consumers will always consider price a significant factor in the purchase decision, overall freshness of floral and appearance of the department are the most important buying criteria for shoppers who will likely only spend their discretionary money on flowers that will meet these expectations.
Achieving these goals, while optimizing floral department operations, can effectively be accomplished through the use of Sterilox FloraFresh. Unlike other solutions available in the marketplace, FloraFresh does not require any additional products to be used along with it. It is a concentrated, one-step solution designed to keep flower buckets clean, the water fresh and odor free, and provide essential nutrients to fresh cut flowers.
FloraFresh is a safe, broad-spectrum cut flower formulation in a stabilized concentrate form of electrolyzed water with potassium-based electrolytes. The solution was designed to keep water in flower displays clear and eliminate any buildup on the vases and buckets that hold and display flowers.
FloraFresh integrates seamlessly into the operations of any size floral department. It comes in a 2.5 gallon container with a proprietary delivery system that is installed within the floral operation. The solution is delivered through a trigger-activated dispenser that employees use to easily refill flower vases and buckets.
The following case study reveals the results and benefits experienced among several independent grocery retailer study participants at Roche Bros. who used the FloraFresh solution in their floral departments.