We take a holistic approach to security, compliance and risk management and offer integrated technologies, like end-to-end encryption, that help effectively manage security and risk. Our comprehensive solutions let merchants easily meet compliance requirements, reduce risk for data security and privacy and securely process both in-store and online transactions.
Howell Data Systems Inc. develops, deploys and supports Grocery, Pharmacy, Fuel and Retail point of sale solutions (POS). HDS provides leading edge hardware configurations that can be customized to support multi-store roll-outs to single terminal stores from coast to coast.
Printing and supplying stores with everything from custom shelf signs to large format outdoor vinyl banners. Please don't hesitate to let us know if you have any questions or if we can help provide a service or product you don't see displayed on our site. We look forward to working with you and are more than happy to help!
SKU / UPC Count provides the customer with a list of items in inventory as well as the quantity of each item by scanning the items bar codes. Values and item descriptions are also available. The final listing is left with the customer at the end of the inventory count. We can provide it on paper and/or on digital format. Results also may be downloaded from the the corporate office via our website within an hour of the completion of the the inventory.
Retail / Financial Auditing is perhaps the most basic and popular of all inventory services. This service involves counting the physical inventory of your location using specialized equipment, and then processing the data to give you a complete report. We utilize laptop computers and laser printers to give you the best possible report. The final report is available at the conclusion of the count and is able to show comparisons with previous inventory results. Typically this type of inventory provides a compilation of inventory value by department and section at retail.
RealTime Audit Partner provides our partners with instant insight into their audit, customized count tracking, and the ability to identify and correct item counts on the spot.
RULE NUMBER ONE, “The Customer is Always Right,” is famously engraved into a granite boulder located at the entrance to Stew Leonard’s iconic grocery store in Norwalk, CT.
It’s a simple axiom. If only it were true.
Grocery operators are well aware that in many instances their customers are not right. On some occasions they can be egregiously – even comically – wrong.
Customer service experts, including most independent grocers, understand this to be a normal reality. Right or wrong, the customer is still the customer. Retailers go to extraordinary lengths to keep them feeling successful, satisfied and to ensure their repeat patronage. A degree of loyalty and an expanding share of their limited wallets would be nice too.
Despite coming out of a challenging economic climate where many retail sectors have suffered, independent grocers continue to gain strength and momentum as unemployment, consumer confidence, and other key economic indicators continue to improve. However, independent grocers cannot be complacent in the highly competitive grocery marketplace. It is imperative that grocers continuously make efforts to sustain a healthy business operation, drive business growth, and maintain a stable financial landscape.
The ability to reach and sustain these goals is largely reliant on strong retail accounting and financial solutions that allow grocers to closely control expenses, particularly large ones such as payroll, as well as monitor all facets of store and department sales. In this case study, several independent grocery retailers demonstrate how they have harnessed the power of FMS Solutions, the only third-party solution provider for outsourced financial services independent of the wholesaler. FMS currently serves approximately 2,400 independent retail grocery stores and is extremely unique having no direct competitor that offers the same benefits. By providing business process outsourcing of accounting and financial services, FMS helps retailers facilitate growth and manage organizational change for the future.
A niche-focused industry perspective allows FMS to be unmatched in the space of accounting and financial services for independent grocery retailers because, like their clients, the FMS culture and staff are steeped in the grocery business. FMS has infused their institutional knowledge throughout the organization all the way from product lines and consultative support to industry surveys, studies, and educational offerings.
FMS offers two models for independent grocery retailers who are looking to be best in class and differentiate themselves through higher level operational efficiencies. Outsourced financial services are available for smaller retailers, while software services are more suitable for use by larger retailers who can manage systems internally. The FMS suite of back office applications, which are tailored specifically for the grocery industry, include applications for general ledger, accounts payable, bill backs, accounts receivable, payroll, and human resources. All of the applications link to reporting tools that are accessed through a web portal and executive dashboard available for immediate retrieval of all financial data down to electronic invoice images.
The eCommerce buzz is becoming reality as FMCG retailers push online shopping solutions to the top of the CART Composite Index with a score of 4.31, reaching 215% above the average. FMCG retailers are also focused on in-store marketing, inventory management and self-checkout amongst several other major trends.
The CART Composite Index measures search activity and solution engagement from more than 30,000 users representing retailers in every state in the U.S.
In April 2013, Birdzi, Inc. (“birds-eye”), in collaboration with CART, deployed a highly innovative, anonymous in-store shopper detection technology in two U.S. grocery retailers. This technology detects and follows the movement of Wi-Fi enabled personal mobile devices throughout a store environment to accumulate actionable data.
Learning to understand real shopper behavior represents the latest front in the retail industry. Technologies such as the one presented here, helps independent retailers to remain competitive.
Birdzi can be implemented to gather shopper data over a period of time as well as engage shoppers in real time during their visit, should they chose to participate.
The solution is easy to deploy and scalable through a cloud-based centrally managed system that is capable of collecting data in real time.
The research study has been divided into two phases. This paper (Phase I) focuses on the mobile analytics aspect, which can be used to adjust store operations through more effective scheduling or improve in-store merchandising leading to an increased basket size.
A subsequent paper will focus on Phase II, demonstrating Birdzi’s potential as a shopper engagement tool.
The aim of this case study is to showcase the benefits and relevance of mobile analytics technology in a retail setting.
CART’s website is a one-stop shop for retailers looking for the latest technology advances.
Technology, and the pace at which it changes, can be overwhelming, especially for independent retailers who are often juggling multiple roles as CEO, COO and CTO of their companies. But technology is also the future, and retailers must hop on the train if they want to succeed. For those that don’t know where to turn, CART (Center for Advancing Retail and Technology) has set up a website, www.advancingretail.org, to act as a conduit for retailers, solution providers and brand manufacturers.
As the nation's economic recovery continues, supermarkets and other mass market outlets across the country, which capture 38% of the floriculture market, are expanding their floral offerings and anticipate an increase in sales. But it's not just the uptick in the country’s economic condition that's spurring sales. Retailers are redefining the supermarket floral department by concentrating on making it a point of differentiation, a go-to destination for shoppers, and a focal point within the grocery store. And while consumers will always consider price a significant factor in the purchase decision, overall freshness of floral and appearance of the department are the most important buying criteria for shoppers who will likely only spend their discretionary money on flowers that will meet these expectations.
Achieving these goals, while optimizing floral department operations, can effectively be accomplished through the use of Sterilox FloraFresh. Unlike other solutions available in the marketplace, FloraFresh does not require any additional products to be used along with it. It is a concentrated, one-step solution designed to keep flower buckets clean, the water fresh and odor free, and provide essential nutrients to fresh cut flowers.
FloraFresh is a safe, broad-spectrum cut flower formulation in a stabilized concentrate form of electrolyzed water with potassium-based electrolytes. The solution was designed to keep water in flower displays clear and eliminate any buildup on the vases and buckets that hold and display flowers.
FloraFresh integrates seamlessly into the operations of any size floral department. It comes in a 2.5 gallon container with a proprietary delivery system that is installed within the floral operation. The solution is delivered through a trigger-activated dispenser that employees use to easily refill flower vases and buckets.
The following case study reveals the results and benefits experienced among several independent grocery retailer study participants at Roche Bros. who used the FloraFresh solution in their floral departments.
With the rapid rise of digital and mobile technologies, the shift of power to consumers has forever changed how advertisers, retailers and brands get their messages across. Bringing them all together through its proprietary digital platform is the charge of PlaceWise Media, one of the largest shopper media networks in the U.S. PlaceWise’s shopper media network includes more than 1,400 grocery retailers and nearly 700 shopping and lifestyle centers, with more than 10 million total monthly visitors. Through its unique, first-party data, PlaceWise can extend beyond its network in real time to reach millions of other relevant shoppers. The company also provides digital marketing services to hundreds of malls and lifestyle centers across North America. Shopper access; shopper insight; real time. PlaceWise Media’s network allows brands to offer shoppers engaging content and special offers along the path to purchase, delivering on its promise to them to reach “Just who you want. Right when they are ready®”.
The Mobile Checkout retail platform digitizes brick and mortar stores, bringing the convenience and personalization of eCommerce to physical retailers and their customers.
Mobile Checkout Eliminates the Lines
Mobile Checkout is a brandable iOS and Android app, a better system than self-checkout for the complete shopping experience from scan to payment.
Retailers deepen the customer relationship and own the install by deploying the platform as their own-brand staff and shopper apps.
Customers scan and bag while shopping.
Pay securely with credit card or mobile wallet directly through the app.
Skip the Line
Customers never wait in line to check out.
Customize to your needs
Expand the system with functionality like loyalty programs or counter service mobile ordering.
Beekeeper is the cross-device communication tool for teams. Easily reach everyone in your company. Measure the impact of your communication, understand your employees with our smart analytics and take the right actions. Improve performance by increasing the engagement of your teams. Automated communication flows help you to simplify and speed up your internal communication.
GrocerKey is a white label end-to-end technology solution for grocery stores. Included is a branded web site featuring an online store. GrocerKey has created a faster and more desirable ordering process than any other e-commerce grocery platform on the market. The GrocerKey admin allows you to update store settings in real time, stay on top of your stores performance with real time analytics, and prepare your store for pickup, scheduled delivery, and on-demand delivery. The GrocerKey back-end operations app provides your staff with the tools they need to run an efficient and successful operation.
Our capabilities include: - Category optimization (planogram, visibility, product innovation) - Lost shopper analysis - Category performance monitoring - Contextual shopper engagement at the shelf (in-store advertising) - In-store shopper traffic analysis Key benefits to the retailer: - Test and optimize changes in a small set of stores before full-chain rollouts - Protect category performance - Increase basket size - Optimize investments in shopper activation and increasing conversions
DoorStat sets up proprietary sensors at pedestrian doorways or points of interest where the technology automatically analyzes foot traffic & associated demographic info for attendees through video-based, proprietary software. The software, working in real-time, will collect, analyze, and report on customer demographic information, including the gender, age, ethnicity, and mood of each customer. Because customers are passively analyzed, DoorStat collects information on more customers than would be possible through surveys, other forms of technology, or high-overhead initiatives. DoorStat data helps retailers improve customer experience, optimize staffing/operations, validate marketing efforts, identify customer/product correlations, & predict future behavior.
Example Insight: between 1-4pm on June 1, location xyz had 523 customers, of which 311 were female; of those females, 36.72% were between 35-44 years old; within that age demographic, 29% were Hispanic.