It is estimated that out-of-stocks account for -4% loss in revenue, not to mention the possible long-term effects of losing loyal shoppers. Great shelving conditions can lead to great shopping experiences. Bossa Nova is the leading developer of robots designed to provide real-time inventory data for the global retail industry. Our retail service robot autonomously tracks inventory and the true state of in-store conditions to seamlessly deliver actionable tasks benefiting retailers through efficiencies and accuracy.
Ensure implementation and maximize operational efficiencies by relying on the retail experience and expertise of Bossa Nova. Our trusted team makes it work for all retailers - helping them turn real-time data into actionable tasks and insights.
Real-Time, Accurate Inventory Data
Product Availablity with Efficient/Actionable/Timely Replenishment
Real-time Corrective Actions to Remedy Merchandising, Pricing and Promotion Compliance
Retailers must employ a customer-first philosophy into organizational culture
Many regional retailers are (at last!) intent on becoming customer-centric, more than a decade after The Kroger Co. led the way and more than two decades after early loyalty pioneers proved the value of a true customer focus. But too many retailers believe that customer centricity can simply be bolted on to their organizations without realizing that true customer centricity is far more involved. Like the intrepid gold miners of the 1840s, these retailers awaken to the realization that what they’ve taken for retail gold is in actuality a false promise, seduced by the fools gold of pseudo customer centricity.
I can recount meetings with senior executives from well-known retailers who espouse their customer centricity efforts; spending massive sums on consultants and solutions powered by a decade’s old approach based on customer segments integrated to the retailer’s category planning processes, and even personalized offers to shoppers. Countless of these retailers remain anchored in a product-focused world, even those who tout using technology to discover what products should be put on offer to their customers rather than starting with a vendor-funded offer pool.
True disciples of customer centricity deeply embed a customer-first philosophy into their organizational culture, extending it to every part of the enterprise. These companies realize that providing savings on products relevant to the shopper is only the beginning. Leading companies such as Amazon and Kroger are investing heavily in taking customer centricity to the next level: comprehensive, seamless user experiences across channels and devices, integrating personalized product recommendations with an understanding of the individual shopper’s specific health conditions, and laying the technology foundation for immersive shopping experiences melding the physical and digital worlds.
Customer first disciples understand the dynamic flow of customers and their shopping behavior over time, putting in place capabilities and processes attuned to providing contextual relevancy inside and outside the store. And personalization—driven by past purchases and recommendation algorithms—is fast evolving to what I think of as strategic hyper-personalization, leveraging vast intelligence about each individual shopper to power a mix of recommendations to win the shopping trip, grow baskets, maximize retention, and foster customer advocacy—one customer at a time, in real time.
Many regional retailers are based in more rural areas where company executives believe their shoppers are less tech savvy, relieving pressure on digital imperatives. According to Pew Research, 95% of Americans own a cellphone in 2018, with 77% of Americans owning a smartphone. Pew also calls out that in 2018, 89% of Americans use the internet. Location is no longer a proxy for customer technology illiteracy.
This year, Amazon is projected to realize over $258 billion in U.S. retail sales, an estimated 49% of all online retail spending in the United States. With this kind of penetration, and the ability to ship products anywhere overnight, traditional supermarket retailers would do well to remember that their shoppers are increasingly expecting (demanding!) the seamless and comprehensive user experience provided by Amazon, and increasingly by Kroger and Walmart. Yet, too many retailers remain mired in digital purgatory, constrained by capability silos and the inability to bring piecemeal capabilities together in a seamless fashion for shoppers.
Lastly, many seasoned grocery executives have spent their careers being rewarded for following, letting someone else bring innovation to market and only following when it has been proven successful. Years ago IT executives would buy IBM, even if it wasn’t the best choice, but because it was the "safe" choice. This practice continues today as retailers sign deals with "established" providers because they believe it is the safe choice, failing to understand that today’s environment rewards fresh, forward-looking thinking.
Retail executives need to look beyond yesterday’s approach to customer centricity to capabilities and platforms that actually position the retailer for future success. The cost of failing to provide a seamless shopping experience, for failing to provide true individual shopper personalization, and failing to provide real time contextual relevancy, can rapidly obliterate any savings or security from yesterday’s "proven" approach. Tom Furphy, a former Amazon executive and the originator of Amazon Fresh, in a recent interviewspeaking to the challenges retailers face today, especially a reliance on past practices, says it all: “What seems safe is actually destructive. That’s a recipe for longer term disaster.”
This article originally appeared on Winsight Grocery Business and can be viewed here
AMRAN + BURLTEX Packaging - manufacturer of eco-friendy, innovative and cost-effective retail bags and packaging products. We produce in reusable and recyclable materials to any size and color specifications, and stock over 60 colors for short runs. We offer a multitude of printing and finishing options. Come to our booth to view a wide range of bags, totes, boxes, and GWPs.
ready2order is a mobile and cross-platform point-of-sale system that can be used on every smartphone, tablet or computer. A secure cloud-based solution offers business owners to manage their businesses independent of time and place. In addition, ready2order offers restaurant visitors to order and pay directly from their own smartphones (beta).
Ping Mobile 2 Credit is an app solution that applies precision in product promotion, precision in product pricing, and precision in help your customers make the buying decision at your store seamless and uninterrupted, with a twist of offering priceline model which would allow your customers to bid on the product they want at the price they want while they are standing in front of the product. Store is allow to counteroffer after pricing analysis. Ping Mobile 2 Credit provide logarithm to perform pricing analysis.
We apply precision by using Maro; maro is a Bluetooth and Wifi Combo Beacon, that will help in real time identify the customers with the products that they are looking at. We have both US and International patent pending on our solution. This simple solution can also be applied within any store for precision to aid your customers such as direction between isles, between stores, between malls, additional deals, coupons, loyal points, We can also offer direct interactions with store clerk should there be questions.
Our project managers handle every stage of your project which includes: Design inception, Outsourcing for materials, Prototyping, Manufacturing & storage logistics, Installation oversight.
Whether you are embarking on a totally new design or looking for a quality manufacturer to work with your design team, SHOWBEST can offer a mixture of design services including: Store Planning and Design, 3-D Models, Total, Custom-made Programs, Value Engineering, Brand Development.
Boosting sales on every aisle - In Aisle, End Caps, Checkouts, Open Area Perimeter
Jacent delivers strategic merchandising solutions to retailers across North America. We’ll work with you to design a tailored program, select just the right items, and implement the program with our team of 2,000+ experienced merchandisers.
Using high-quality fixture displays, our items can be strategically placed nearly anywhere in your stores—then serviced by our merchandisers.
Jacent’s clip strips are strategically placed and filled with the right item, for incremental sales—then refilled as needed.
With over 3,500 items to choose from, we’ll tie into your promotional end caps with fixtures (like a clip strip or power panel), or PDQ trays for shelves.
To supplement your checkout plan-o-grams, we can provide reusable bags, eyeglass repair kits, tape, or batteries for constant impulse sales.
With our wide assortment of fixture displays and 25 years of merchandising experience, we create the “stop, hold, and close” effect that means sales.
Your store perimeter is a high-revenue area, creating high incremental sales. We have the attractive fixtures and high-impulse items that drive sales even higher.
The biggest inventory. The highest quality. The widest variety of consumer favorites and new merchandise. When it comes to impulse items, we rule.
Program and Design Management
Blending commercial insights, data, and experience, Jacent helps retailers design and manage strategic merchandising programs for each store, to maximize sales.
Retail Insights and Services
Jacent also offers a full range of support services that help your stores reduce costs and run at peak efficiency.
End to End Supply Chain
Jacent is all about full service: We source, warehouse, and ship products directly to each store—then stock and replenish them. We do it all, so you don’t have to.
Warehousing and shipping
Our three automated warehouses and nationwide distribution system support fast, precise shipping and just-in-time replenishment for your stores. We back that up with robust tracking tools and expert customer service, so you’re never out of the loop.
Jacent’s proprietary systems—such as Store Mapping, Action Plan, and Custom Price Sticker–enable us to assign the right store labor in support of your program. Another benefit: Your own clerks don’t waste time placing or pricing an item. The result: peak efficiency and higher sales.
Our simple rule at PCA is: We do the “hard to do.” We create packaging solutions that meet your particular needs, no matter how complex, with quality built in from start to finish.
We accommodate virtually any product size and style. We offer every variation of the traditional brown kraft corrugated box, as well as high-graphics packaging and creative high-impact displays. We pride ourselves on being a complete supplier, so if we don’t make what your package requires, we’ll source it for you — no matter what it is. We package everything from auto parts to watermelons to the kitchen sink, always with an eye to a sustainable solution that provides cost and materials savings through the optimal product-
With more than 45,000 users, the CART platform provides powerful insight to what technologies and innovation the industry is focused on. “eCommerce remains the top priority but we’re seeing retailers taking a collective breath to understand implications and integrations to other systems before jumping in,” said Gary Hawkins, CEO of CART, “what’s new is the fast growing interest we’re seeing in virtual and augmented reality and IoT.” The Q1 2016 report also speaks to the growing innovation-implementation gap as the industry is increasingly challenged to keep up with and implement new innovative capabilities.
NicoNat Manufacturing sets the standard in high-end quality products, competitive pricing, and on time delivery, adhering to the highest standards in the manufacturing industry. Everything is built in-house and Made In The USA.
To help our clients drive revenues, we understand the importance of making every inch of floor space count. That’s why Acosta has more than 300 in-house Space Technologists who cover all classes of trade across the United States and Canada, working inside most retail headquarter offices.
From allocating space efficiently, reducing out-of-stocks and ensuring ideal placement, our team of trusted advisors manages up to 60 percent of many retailers’ total assortment and provide expertise in every aisle of the store.
So what’s that mean for you? You’re freed from recruiting, hiring, onboarding, training, managing staff and purchasing costly hardware or software to outfit a team. You’re free to focus on your business, leaving space management to us.