To find an item fast when it's needed, you have to know where it is. CipherLab wireless LAN-enabled mobile computers with wireless networks help you not only accelerate put away, but find it later. As barcodes on goods are scanned for put away, the inventory system indicates where they need to go and displays the location on the mobile computer screen. When you get there, scanning the shelf location makes it easy to confirm it's in the right place so you can find it when it's needed.
Peter Larkin, President & CEO, National Grocers Association
Often cited as the one of the greatest catalyst of change within the retail grocery industry, technology is an area that independent supermarket operators must understand, and embrace. Technology continues to have a profound impact, where virtually every detail of the supermarket industry is being touched by new solutions and platforms.
I see three technology threads, each entwined with the other. One is the explosion of mobile applications and programs that are turning grocery shoppers into high information consumers. According to Pew research, smart phone adoption among Americans has more than doubled since 2011. Not only are shoppers becoming more sophisticated, but they are using technology as a way to gain more information, transparency, and convenience. At the touch of a mobile screen, consumers can instantly access to updated information on locally sourced perishables, competitive promotions, price checks and recipe ingredient lists. In turn, this migration to the digital space is shaping customer relationships with retailers. Today’s shopper does not want to be talked to but instead wants to be a part of the conversation.
Consumer product manufacturers and marketers make up a second technology thread. By analyzing large chunks of customer data and retail sales, manufacturers, retailers and service suppliers are exploring innovative ways to touch their target audiences. Big data though can be vast and hard to harness. Whether it’s social media, a mobile payment system, or loyalty programs, technology can effectively create many new opportunities for savvy retailers to learn about and to connect with their shoppers to better serve their needs. A good place to see and learn about a number of these innovative solutions is right here at www.advancingretail.org.
The third thread is in the store itself, where technology is increasingly employed to improve overall store productivity to program more effective lighting, to boost checkout efficiency, to track shopper traffic flows to improve layout and sales per square foot, or to offer customers immediate cost savings via real time wifi connections as they shop. A great, and very recent, example of this is Sedano's Supermarkets launch of a “robotic supermarket,” which entails an automated fulfillment center where AI-enabled robots will assemble full supermarket orders of up to 60 items.
While the landscape is quickly evolving, many independent grocers are taking advantage of cutting-edge technologies to engage with their shoppers, find efficiencies, and reach new and existing customers where, how, and when they want. Independents have been making their move into digital. They are hiring dedicated staff, dedicating marketing budgets to digital initiatives, more effectively leveraging social media platforms, and integrating the latest technologies into their business strategies.
With the dramatic pace in which new apps and tech solutions are coming on to the market, it can all seem a bit overwhelming, but technology will play a defining role in the supermarket industry. Those retailers that are on the forefront of implementing new technology and embrace the hyper-connected, tech-savvy consumer are positioning themselves for success. I’m one who is convinced that these threads will weave into a pattern of rising sales and profits.
And that’s why the 2019 NGA Show will kick-off with a new educational event, spearheaded by our partners at CART, entitled “iRetail: Technology Innovation Reshaping the Grocery Industry.” The event is designed to give supermarket operators a framework for navigating fast-paced innovation while maintaining a focus on the importance of people and physical stores as we move into the future. Despite increased competition from all angles, it is an exciting time for the supermarket industry – and we at NGA are bullish about what the future holds for the independent grocers! Known as the true entrepreneurs of the industry, independents are nimble enough to quickly overcome obstacles, and are finding innovative ways to respond to changing consumer preferences, which is something they’ve always been good at given their close ties to their communities and the consumers they serve.
Retailers and consumer goods companies are collecting an increasing amount of data, but are encountering significant challenges in using this data to make better merchandising decisions. APT Category Management Insights is a cloud-based software that aggregates data in one central repository and provides automated, analytically robust insights for Category Managers. Instead of spending time manipulating or waiting for data, Category Management Insights leverages advanced algorithms to accurately and rapidly answer the most important business questions for each organization. Further, Category Management Insights never provides just static reports; decision-makers can always dive into each output to gain a more granular view of performance.
Enhance the display in your coffee or tea shop with stylish dispensers from Rosseto.
Whether you're the owner of a gym or a vitamin / supplement shop full of health nuts who down protein drinks like water, having technology to dispense these powders in precise measurements. Rosseto's dispensers have portion wheels that adjust to the amount you want to dispense, so you'll have the solution for your favorite proteins, supplement powders, and drink mixes! Our patented technology helps your dry goods and powders stay fresh, while appealingly displayed to appear more tantalizing to your clients. Our customizable dispensers come in the size, shape, and color you need, ranging from .65 - 3.5 gallon cylinders and walnut, bamboo, and stainless steel base finishes.
Our LogFire Enterprise Integration is built into the solution architecturally and the overall LogFire cloud-based warehouse management and related solutions. We offer support integration with host Enterprise (ERP), Merchandising (MMS), and Supply Chain Solutions (SCM), as well as integrated data from trading partners throughout an extended enterprise network. Our data is facile and can be sent and received using EDI standards and other formats including XML and flat file. Additionally, the LogFire Integration Framework provides integration with material handling equipment.
Our object is to introduce resource efficiency solutions in the liquid detergent industry to minimize wasted efforts and expenses in producing, transporting, warehousing and selling processes. Instead of sending end products, waterless dilute-ready form detergents will be forwarded to retail points and mini machines will instantly dilute, pack and serve customized end products to consumers directly at retail points. Laundry care products (highest volume in overall industry) have been chosen as start-up. But longer influence of this innovation action will have state of the art impact on all liquid detergent industry. Active ingredients in laundry detergents are only 10-15% and the rest is water. A significant portion of the purchase price of the ready-to-use detergent (80%) is due to the costs of the packaging, storage and shipping weight. The costs become more significant as the distance increases from the plant to the retail points. Our business concept is settled on innovation in the total supply chain process. Gaining economic benefits on producing, forwarding, merchandising and selling of liquid laundry detergents. Our groundbreaking business concept reduces transportation costs 70%, warehouse space need 50%, operational costs 20% while delivering consumers higher efficiency customized products (unique in the market) with 20% price advantage.
Bedford Bendable Components® are not always visible, but often play a crucial role in how a medical product performs. Our staff, with expertise in substrates, lamination, elastomer integration, adhesion, and wire gauges can assist you with the right component for your unique application.
Bedford Bendable Components® feature: adhesive and non-adhesive backed tie; single wire, double wire, or multiple wires; numerous product widths; and much more.
At Central, we customize packaging solutions to suit our clients’ unique product needs. From the most basic of designs to the most intricate shapes, we create diverse and award winning packaging to build shopper loyalty and distinguish your brand while protecting product integrity and managing costs throughout the supply chain.
Our strength, is the collaborative process we take with our clients to achieve the best performing packaging solution in the most cost effective manner.
We are leaders in printing. We understand merchandising. Most of all, we understand your need to not only stand out at retail against your competition but do it profitably.
Experiential Marketing: Do you want to create a better customer experience and increase profit? We can help you connect customers with your company, brand and services in personally relevant and memorable ways by creating a personalized experience. We start with key insights to get a deep and meaningful understanding the people who matter and what matters to them. We then work with you to create a breakthrough solution including those that are outside your current framework. Innovative ideas come from the open exploration of new possibilities. Then we activate and execute with laser like precision, measure and build.
Shopper Marketing: As a CPG firm, are you winning at retail? Are you successfully aligning your programs with those of your key customers? We can help improve your results. For Key Customers, it’s about identifying and maintaining the yield from your best customers. Aligning your efforts with theirs. We go deep and understand their challenges, the efforts they undertake and work with you to align your efforts for maximum impact. What customers are most valuable to you and who brings you the most profit? It’s about identifying and growing those customers who have the propensity to become best customers and to be your most profitable customers.
For Consumers, the trade now calls it the “Path to Purchase”. The consumer is faced with too many choices along the path to purchase. We help make it easy for consumers to choose your product, while engaging them at retail by creating better experiences through our team of trained, credible experts. Let’s co-create customer specific marketing platforms, create conceptual offers for your shoppers and increase profit.
YOUR LEAN RETAIL SOFTWARE SYSTEM
Say “hello” to FieldStack™, the only truly integrated lean retail software system for mid-size and large retailers. By fusing elegant inventory, point of sale, loyalty, and eCommerce modules with enhanced analytics, decision making and automation, FieldStack’s Lean Retail Engine™ will help you optimize your retail empire like never before. Get lean with us and grow!
THE FIELDSTACK LEAN RETAIL ENGINE™: Beyond integrated, our system of modules was built as one unified retail software solution. They complete each other and completely meet your retail technology needs.
FIELDSTACK INTELLIGENCE™: The data collection, interpretation and response system that is the hub of our solution
FIELDSTACK SUPPLY™: Inventory automation that puts the right products at the right place and the right time, all as efficiently as possible
FIELDSTACK STORE™: Point-of-sale and back-office tools to empower your superstar retail team with knowledge and service agility
FIELDSTACK OMNI™: True omnichannel that drives your web store, third party channels, in-store fulfillment and so much more
FIELDSTACK FANS™: Loyalty, gift card and CRM management that builds customer relationships, understanding and purchases
Prime's portfolio of capabilities includes the following: Planogramming / Merchandising, Program Design, Project Management, Rebranding, Resets / Rollouts, Design Services, Store Remodels, Store With-In A Store, Surveys, Construction Services, Digital Media Installation, Disaster Recovery, Electrical & Low Voltage, Fixture Installations, Graphics Installations, Logistics, Kiosks / Mobile Store, New Store Set-Up.
Prime works with its clients to become a sustainable environment through the implementation of green practices, such as reduction of packaging and waste, recycling and integrating efficient systems to reduce transportation costs. Prime is a proud member of the USGBC and works with other members in the industry to create a healthier environment.