CART Weekly Report 5/9/19

CART Weekly Report 5/9/19

CART, ADVANCING RETAIL

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THE RETAIL APOCALYPSE HAS CLAIMED 6,000 STORES IN 2019 SO FAR, MORE THAN THE NUMBER THAT SHUT DOWN IN ALL OF 2018 | Business Insider

Gary’s Take: Grocery retail has not yet been swept up in the Retail Apocalypse in a major way but I don't believe that is going to last. As eCommerce sales grow it is inevitable that grocery stores will close. But it is the disruption caused by Amazon, and increasingly by Walmart and Kroger, as they invest heavily in new innovation that is going to drive competing supermarket retailers out. Even large regional supermarket chains simply do not have the resources to bet on new innovative, disruptive capabilities that the largest players do. Regional retailers need to focus more limited resources on gaining awareness to new innovation, understanding what capabilities to focus on, and reimagining the shopping experience using new technologies to personalize each engagement to the individual customer and deliver exciting new services.

RETAIL SUCCESS DEPENDS ON HOW YOU ANSWER THESE QUESTIONS | Winsight Grocery Business 

Gary’s Take: There is a fundamental shift underway in retail away from mass marketing to focusing on each individual customer and providing meaningful savings on relevant products. This shift requires significant data and intelligence to help power that contextual relevancy.

H&M WILL CEASE PRINTING IT’S CATALOG AFTER 39 YEARS | RetailWire

Sterling’s Take: It’s the right move. Not just for sustainability reasons, but it gives H&M the chance to rethink processes to improve customer experience all around. It’s less about online/offline and more about curating the right content via the right channels that make sense to their customers.

WILL A STRATEGY BUILT AROUND CHAING PEOPLE’S LIVES TRANSFORM LULULEMON’S BUSINESS? | RetailWire

Sterling’s Take: I’m not sure Lululemon has ever been playing purely a price-based game. They’re not worried about commodities. How else could a premium yoga brand grow selling $150 yoga pants during a recession? This seems like an extension of Chip Wilson’s culture and purpose driven mission. Their future relies on people buying into the vision and lifestyle, just like it always has.

INFLUENTIALS: TOP MOVERS AND SHAKERS IN RETAIL 2019 | RIS News​

FEATURED BLOG OF THE WEEK:

RECLAIMING RETAIL'S CUSTOMER HERITAGE by Gary Hawkins, CEO CART

HAPPENINGS:

OUTLOOK LEADERSHIP - August 11-14, 2019 in Asheville, NC 
The convenience industry’s premier, invitation-only event, that you cannot afford to miss. In a world of accelerating change, where we are going and how do we build our organizations to thrive there? Sterling Hawkins will take attendees on a retail journey.
C-Store operators can register today at https://outlookleadership.com/ using Invite Code: power

GROCERYSHOP - September 15-18, 2019 at the Venetian in Las Vegas  

DISRUPTIVE LEADERSHIP & THE SELFCARE REVOLUTION​, Boston Immersion Event 

  • Apply to present at Retail Tomorrow Labs: Boston - Applications due June 15th, 2019
  • Full Agenda

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About the Author

CART is Advancing Retail by connecting the industry to innovation. Retailers, wholesalers and brands utilize CART to find, research and connect with solutions appropriate for their businesses. Solution providers use CART as a go-to-market tool that connects them directly to their target retail audience, all the way into the brick and mortar store itself. CART has unparalleled insight into what’s next in retail and shares this information regularly through multiple channels. 


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