Convenience & Gas

Grab and Go Automated Commerce

Accel Robotics

We are building a ‘Grab and Go’ vision-based automated shopping system. Think about this like an Amazon Go solution for everyone else. +MORE

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Grocery is Going Digital. The Time is Now.

CART

Online grocery sales are growing fast. A recent report released by FMI and The Nielsen Company states that 23% of U.S. households purchased groceries online in 2016, up from 19% in 2014, and representing an estimated 4.3% of U.S. consumer retail food and beverage spending. The report goes on to state that as many as 70% of U.S. consumers will be buying groceries online by 2025, spending more than $100 billion, an estimated 20% of consumer food and beverage spending.1 Grocery is going digital far faster than many predicted and the time is now for traditional retailers to stake their claim. +MORE

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Automation and Personalization of the Retail Store

Instapio Inc.

Instapio allows chain retailers to gain control of their business and automate customer experience standards. By using Instapio, retailers create seamless and intuitive locations that are responsive to the presence and habits of their customers.  The solution will operate as a decision making engine for each store and across the chain to measure millions of data points in real time, make decisions based on business priorities and optimize operations. Imagine a super store manager that oversees the everyday operations of all stores. +MORE

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DART Displays

DART Displays

DART Displays offers a way to transform the in-store shopping experience to one that is digital and dynamic, with reporting and analytics that lead to big insights about what moves your shopper to purchase.     By leveraging DART Displays structures (both permanent and flexible) you can and will create a best in class approach for enhancing the brand experience in-store.  +MORE

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BoodsKapper Retail bot

Boodskapper

This is our service for the retail industry and is primarily delivered through Facebook Messenger.  Consumers are able to send a picture of an item and ask if the retailer carries the item. The software is able to look up a retailer's catalog and answer the question.  Two-minute simulation here best explains the solution: http://www.boodskapper.com/#!retail/jjvu4 In this simulation, retailer has no prior record of the customer. Customer starts an organic conversation from Messenger, just as people do in life. BoodsKapper assists the customer to locate an article at the store. The customer picks up the conversation thread several months after the purchase and enquires about a variant of the item purchased. An organic conversation ensues and a purchase is made.is Deep reporting:   We would argue that information gold for the retailer are the conversations that your customers had with you through various channels. Our AI algorithms automatically find the meaning of the written text and use that to make the conversational response. As the meaning of conversations is analyzed and documented in real time, it is possible for us to enhance traditional reporting with this information. +MORE

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Turnkey Online Shopping

CART

Supermarket operators are being pushed to put in place online shopping capabilities to maintain their revenues and market share as grocery shopping moves online at a fast-growing pace. Many industry studies are projecting that 10% to as much as 20% of sales may move online within the next five to eight years. Other studies show that grocery eCommerce sales are growing over 20% annually compared to the low growth, many times stagnant, sales in brick & mortar retail. GrocerKey is one of many... +MORE

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Darius™ for Retail

Darius Technologies

Darius for Retail is a fully integrated, cloud based shopper engagement platform. Darius delivers proven and measurable return on investment, by allowing retailers to put their shoppers at the center of everything and making it easy to engage and influence them pre-store, in-store, and post-store. Darius allows retailers to design, manage, develop and, measure interactions with their customers throughout the entire shopper journey.  The ‘tech’ bit: Darius™ is a modular ‘ecosystem’ retail technology platform that is designed to integrate and allow interaction with any existing retail systems and solutions such as Beacons, WiFi, dynamic shelf illumination, or e-coupons, and so on, to make continuous engagement with shoppers possible, wherever they are on the path to purchase. The customer experience bit: Darius™ allows retailers to put their shoppers at the center of everything by making it easy to engage and influence them pre-store, in-store, and post-store. The business bit: Darius™ delivers proven and measurable return on investment. That means more shoppers in-store, more often. It means attracting new and hard to engage shopper types. And it means bigger baskets and the increased spends that comes with that. It makes marketing budgets and, where they may already exist, retail tech investments work so much harder. +MORE

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End-To-End eGrocery Solution

Self-Point

(1)

Self-Point provides the very best online grocery experience: Order picking is seamlessly integrated with your existing point of sale (POS) solution. It’s as if you scanned the item at the checkout counter! Custom branded online grocery e-commerce site with pictures of each item and updated pricing directly from your current POS solution. Tablet app and mobile app for instant picking and scanning of groceries. Customers can order across all platforms including the website, mobile app and tablet. Custom branded marketing package to promote your new online grocery store. Detailed analytics of storewide sales and individual customer trends. +MORE

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LISNR Smart Tones

LISNR

LISNR Smart Tones inaudibly transmit data from any speaker to any microphone using a secure data-over-audio communication protocol.  Leveraging the speaker system you already have installed, LISNR Smart Tones can deliver content, information, and incentives to your shopper based on their current location and previous activity in your store.  With over 80% of shoppers using their smartphone to assist them during their in-store experience, LISNR Smart Tones provide a seamless and efficient connection between the physical and digital environment. +MORE

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App Store for Retail

Sparkle CS Ltd

Sparkle connects legacy and online retail solutions into a real-time cloud ecosystem to enable Big Data, connected store marketing and a true omni-channel customer experience.  Using Sparkle’s technology, retailers from independents to major chains have been able to rapidly and cost-effectively deploy integrated digital technology to drive customer engagement and increase sales. Extensible Framework, an app store for your POS: Our framework allows the digital world to interact seamlessly with tills.  Want your till to do something we haven’t thought of? Add another app. Making Coupons Work, Example App: Redemption Validation (RV): Our RV POS App allows digital and paper coupons to be accepted by the POS with controls against mis-redemption, reuse and fraud. Driving Out Costs, Example App: Electronic Clearing (EC): No more need for expensive clearing houses! With EC, you know who owes you what within hours. Settle via trade accounts or let us manage it for you. Cloud-based Management, Take control of your tills: Our cloud-based solution will get you up and running in no time. Change how your tills behave from your tablet in real-time. Bridging the Gap, bringing tills online: We provide a range of patented technologies that allows legacy tills, from corner shops to mainline grocers, to join the App Store for Retail. Future Proof, avoiding strategic paralysis: NFC, RFiD or QR Codes? You don’t need to guess. The App Store for Retail allows new interfaces to be plugged in at low cost. +MORE

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Swift Access

Swift IQ

Swift Access helps to unify data sources and make them accessible on-demand. Process millions of records in milliseconds to facilitate real-time decisioning and individualized marketing to take your customer experience to the next level. Big Data Storage: Harness big data and make any dataset accessible in milliseconds on-demand, even for hundreds of millions of records. We ensure high availability regardless of data size, concurrent users and demand velocity. Data Import: Upload and sync data efficiently from one or many sources via CSV, XML or our REST API. Omni-Channel: Deliver content anywhere with consistency from a single backend. Security: Data is encrypted and stored in highly secure data centers. Developer Tools: Start building apps in minutes with an interactive developer portal, sandbox, sample code in many languages and starter applications. Analytics: We store and index your usage data so you can understand how data is consumed across any channel, user, or device. On-Demand Access: Access data on-demand from any digital device via hypermedia REST APIs capable of transmitting JSON, XML, HTML [and more]. Auto Scaling: We auto allocate and optimize servers and scaling so you can focus entirely on building user experiences. Pay for usage, not peak capacity. User Management: Add any number of user internal or external users or developer using secure OAuth2.0 authentication. Global Reach: Benefit from high-speed data delivery across a high replication global content delivery network with a dedicated cache. +MORE

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Solving Network Security and Connectivity for Retailers

CART

Network security and connectivity have become significant issues for retailers and represent a particularly challenging set of issues for independent retailers who typically lack the resources, skill sets, and expertise that larger companies are able to maintain. Big name retailers that have been hacked over the past year have further raised the importance of the issue. The increasingly rapid growth of mobile payment and in-store Wi-Fi availability for shoppers adds yet additional complexity. +MORE

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POS Tuning

POS Tuning

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POS Tuning is the global innovation leader for retail front facing shelf management solutions.  POS Tuning offers an entire toolbox of products (pushfeeds, illumination, theft prevention, stock management, brand staging, and other disruptive elements) optimizing the presentation of brands and categories at the Point of Sale. +MORE

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Personalized Shopper Engagement Suite

Birdzi Inc.

(5)

Birdzi’s Personalized Shopper Engagement Suite is made up of the following components: Personalization Engine - Proprietary algorithms track individual shopper profiles & behavior and score offers & content for each shopper based on objectives Digital Touchpoints - Connect with your shoppers through your own branded mobile app, web and email In-store Engagement - Empower your shoppers to search and locate items in-store and receive relevant offers in the aisle through beacons Offer Management and Analytics - Build and manage offers and track performance in real-time To find out more click here. +MORE

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Impacting Product Presentation, Merchandising and the Customer Experience

CART

The in-store environment has become an increasingly important front in retail competition as the majority of shoppers make their purchase decisions in the store and impulse purchases remain a significant factor. With this in mind, it is critical that retailers provide a pleasant and engaging in-store experience for their shoppers to achieve long term success as chain competitors stress clean, uncluttered, and well-organized stores. Key to the shopping experience is merchandising. Merchandising success means not only having the right product selection and assortment available, but also having products neatly presented to make it easy for the shopper to find what she is looking for. With so many more options available to shoppers today, retailers understand that the negative impression made by products in disarray and the frustration caused by inability to find the right product in a timely and efficient manner can send the shopper to a competitor. In addition to lost sales, poor merchandising discipline can result in higher labor costs, as store personnel must take time to straighten products and bring them face-forward. European supermarkets, faced with high real estate and labor costs, utilize merchandising fixtures to maintain product display discipline, maximize shelf space, and realize restocking efficiencies. A relative newcomer to the US market, merchandising fixtures from POS Tuning were recently tested by CART in a live learning lab (operating store) to determine the impact on sales, store labor related to restocking and merchandising, and the customer shopping experience. Overall, the fixtures provided a significant positive impact on units sold in key brands and sections in both the cereal and frozen foods categories, which were evaluated in this test. The quantitative results were reinforced by comments from the Store Director who clearly identified labor savings, improved merchandise presentation, and positive remarks from shoppers as key benefits to the POS Tuning fixtures. Merchandising tests such as these are challenging, especially in the dynamic supermarket environment where there is a regular inflow of new products and delisting of older products. Retailers regularly re-merchandising categories and sections compound the challenges as they react to competition and search for any advantage. The CART team’s retail experience underscores the importance of viewing test results through both a qualitative and quantitative lens. The positive impact provided by an easier and less frustrating shopping experience can create customer value over time that can be difficult to manage in a short-term test. Comments from shoppers and store personnel help reinforce the importance of this perspective. POS Tuning is a global provider of innovative merchandising and display solutions that has brought its products to retailers in North America. Building on the success in its home market of Europe, where leading retailers utilize its products across many categories to great success, POS Tuning engaged CART to implement its solutions in key categories in a supermarket to prove their value. +MORE

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New Floral Care and Handling Formula Optimizes Floral Department Products and Operations

CART

(1)

As the nation's economic recovery continues, supermarkets and other mass market outlets across the country, which capture 38% of the floriculture market, are expanding their floral offerings and anticipate an increase in sales. But it's not just the uptick in the country’s economic condition that's spurring sales. Retailers are redefining the supermarket floral department by concentrating on making it a point of differentiation, a go-to destination for shoppers, and a focal point within the grocery store. And while consumers will always consider price a significant factor in the purchase decision, overall freshness of floral and appearance of the department are the most important buying criteria for shoppers who will likely only spend their discretionary money on flowers that will meet these expectations. Achieving these goals, while optimizing floral department operations, can effectively be accomplished through the use of Sterilox FloraFresh. Unlike other solutions available in the marketplace, FloraFresh does not require any additional products to be used along with it. It is a concentrated, one-step solution designed to keep flower buckets clean, the water fresh and odor free, and provide essential nutrients to fresh cut flowers. FloraFresh is a safe, broad-spectrum cut flower formulation in a stabilized concentrate form of electrolyzed water with potassium-based electrolytes. The solution was designed to keep water in flower displays clear and eliminate any buildup on the vases and buckets that hold and display flowers. FloraFresh integrates seamlessly into the operations of any size floral department. It comes in a 2.5 gallon container with a proprietary delivery system that is installed within the floral operation. The solution is delivered through a trigger-activated dispenser that employees use to easily refill flower vases and buckets. The following case study reveals the results and benefits experienced among several independent grocery retailer study participants at Roche Bros. who used the FloraFresh solution in their floral departments. +MORE

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Discovering Shopper Behavior Through New In-Store Metrics

CART

In April 2013, Birdzi, Inc. (“birds-eye”), in collaboration with CART, deployed a highly innovative, anonymous in-store shopper detection technology in two U.S. grocery retailers. This technology detects and follows the movement of Wi-Fi enabled personal mobile devices throughout a store environment to accumulate actionable data. Learning to understand real shopper behavior represents the latest front in the retail industry. Technologies such as the one presented here, helps independent retailers to remain competitive. Birdzi can be implemented to gather shopper data over a period of time as well as engage shoppers in real time during their visit, should they chose to participate. The solution is easy to deploy and scalable through a cloud-based centrally managed system that is capable of collecting data in real time. The research study has been divided into two phases. This paper (Phase I) focuses on the mobile analytics aspect, which can be used to adjust store operations through more effective scheduling or improve in-store merchandising leading to an increased basket size. A subsequent paper will focus on Phase II, demonstrating Birdzi’s potential as a shopper engagement tool. The aim of this case study is to showcase the benefits and relevance of mobile analytics technology in a retail setting. +MORE

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Balance Innovations Suite of Solutions

Balance Innovations

(1)

Balance Innovations offers the only retail software platform that connects all points of your currency operations,  lowering the cost of accepting cash and increasing efficiency at all levels of the organization. It provides multi‐ layer security and effortless integration of all your devices and systems to give you an immediate, complete view  of your entire enterprise.  This comprehensive visibility enables you to understand what’s happening across your entire organization without tapping into multiple systems or reports. It puts all the information you need right in front of you –  customized to thresholds you choose – so you can be proactive in addressing issues before they become problems.   +MORE

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FloraFresh Concentrate

Sterilox Fresh

(2)

Sterilox Fresh focuses on solutions that make fresh retail products safer, fresher, and longer lasting. The Sterilox Fresh System and ProduceFresh are the standard in leading supermarket chains to keep produce fresher longer and to address cross-contamination. These products protect against harmful pathogens and spoilage organisms, reduce labor associated with trimming and case cleaning, make a step change in reducing category shrink, and enhance the shelf life and quality of fresh produce. FloraFresh is specially formulated to keep floral buckets free from slime build-up and odors, eliminating the need for scrubbing buckets while providing essential nutrients to cut flowers. +MORE

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GoSpotCheck

GoSpotCheck

GoSpotCheck has created a simple, uniform way to collect, structure, and share retail intelligence. Through our mobile app, teams can streamline field data collection and make better decisions. GoSpotCheck's web and mobile apps automate the structuring and reporting of field data, enabling companies to make better decisions faster. Say goodbye to inconsistent spreadsheets, emails, and documents from your field team and say hello to unified reporting. Customize a mission through GoSpotCheck's web app and release it to your field team. Team members collect information via the GoSpotCheck mobile app and report it back in real time. +MORE

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Mobile Checkout

FutureProof Retail

The Mobile Checkout retail platform digitizes brick and mortar stores, bringing the convenience and personalization of eCommerce to physical retailers and their customers. Mobile Checkout Eliminates the Lines Mobile Checkout is a brandable iOS and Android app, a better system than self-checkout for the complete shopping experience from scan to payment. Private White-label Retailers deepen the customer relationship and own the install by deploying the platform as their own-brand staff and shopper apps. Scan Products Customers scan and bag while shopping. Mobile Payment Pay securely with credit card or mobile wallet directly through the app. Skip the Line Customers never wait in line to check out. Customize to your needs Expand the system with functionality like loyalty programs or counter service mobile ordering.     +MORE

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Digital Foodie

Digital Foodie Ltd.

Digital Foodie Ondemand provides a fully customizable SaaS platform for digital grocery. The platform is used by major retailers and brands, operating currently in North America, Europe and Asia. For consumers, Foodie provides apps that empowers people to shop online, consume smarter and eat better. Foodie delivers highly personalized food and product recommendations that make everyday shopping easy and fun. For retailers, the platform provides all the tools needed to run modern digital operations including click and collect service and home deliveries. Digital Foodie Ondemand platform is currently available on web, iPad, iPhone, Android and Windows Phone. Digital Foodie is venture-backed by US based e-commerce growth fund, Blackdragon Capital, and part of their EnterWorks Holding group portfolio. Today they employ grocery industry experts and technology specialists in two different continents and several locations. Foodie’s award-winning recommendation technology ensures truly personalized omnichannel experience for consumers, increasing loyalty and sales. The service enables consumers to create and share shopping lists, make click & collect and home delivery orders and plan their weekly menus with “one click to cart” –recipes.  Foodie’s fulfillment tools are designed for real-time order management and they enable cost efficient picking and delivery processes. For back office Digital Foodie provides all the administrative tools needed for creating and managing store content and for monitoring, measuring and optimizing service performance. Foodie’s platform scales from independent store owners to very large enterprises.   +MORE

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Customer Demographics Analysis

DoorStat

DoorStat sets up proprietary sensors at pedestrian doorways or points of interest where the technology automatically analyzes foot traffic & associated demographic info for attendees through video-based, proprietary software. The software, working in real-time, will collect, analyze, and report on customer demographic information, including the gender, age, ethnicity, and mood of each customer. Because customers are passively analyzed, DoorStat collects information on more customers than would be possible through surveys, other forms of technology, or high-overhead initiatives. DoorStat data helps retailers improve customer experience, optimize staffing/operations, validate marketing efforts, identify customer/product correlations, & predict future behavior. Example Insight: between 1-4pm on June 1, location xyz had 523 customers, of which 311 were female; of those females, 36.72% were between 35-44 years old; within that age demographic, 29% were Hispanic. +MORE

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MV Retail

Movista

Our solution is optimized for the retail industry and is used by many retailers, manufacturers, and third party laborers for their reset, retail, install, and sales teams. They use this field execution and management solution for sending tasks, tracking mileage, certifying best practice execution, automating the payroll process and much more. +MORE

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Beekeeper

Beekeeper Ltd.

Beekeeper is the cross-device communication tool for teams. Easily reach everyone in your company. Measure the impact of your communication, understand your employees with our smart analytics and take the right actions. Improve performance by increasing the engagement of your teams. Automated communication flows help you to simplify and speed up your internal communication. +MORE

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Profectus USA

Profectus Group US

Profectus is an international technology and services company that provides leading technologies for rebate and deal management, contract compliance and accounts payable audits. The niche technology is designed to create transaction certainty and help businesses make better decisions. The Profectus USA team supports many industry verticals including grocery and foodservice wholesalers, grocery and clothing retailers, financial institutions, mining and many more. Our technology provides a road map for your success! RDM (Rebate & Deal management)  The Rebate Management system is designed for retailers, wholesalers and large organisations and delivers best practice rebate and deal management, resulting in better returns for business.​ The Rebate Management system is a secure web-based system that stores unlimited rebate and deal agreements.​ The Rebate Management system guarantees accurate rebate calculation, journal creation and claiming.​ Clients and their suppliers value the transparency of a shared web system where there is clarity on all of the details related to rebates.​ In addition, the Rebate Management system creates insights and opportunities to generate increased revenue.​  CCS (Contract Compliance Software)  The Contract Compliance (CC) system enables a full compliance framework to identify overcharges or over payments prior or post payment. It ensures contract terms originally negotiated for indirect/ GNFR (Goods Not For Resale) expenses or key contracts actually occur.​ The CC system is a secure web-based and centralized contract management system providing secure visibility of all critical contract terms.​ The CC system automates the detailed cost checking of invoices; supplier queries workflow and transaction approval process with the click of a button.​ In addition, CC creates insights and opportunities to reduce spend and improve contract terms.  Merchandise / Terms Audits  Every merchandise, sales, AP transaction and trading term agreement is audited for accuracy. The Merchandise Audits provide a detailed review of your rebate and deal agreements against claims and transaction data to identify under-claimed rebate and deal income.  Accounts Payable Audits  Every AP transaction is audited for accuracy by Profectus technologies and the audit team. The Accounts Payable audit will identify and recover duplicate and over payments, GST processing errors and aged vendor statement credits.  Contract Compliance Audits  Contract Compliance audits identify all rate errors and service type errors within invoices. Contract Compliance Audits enable clients to have full compliance framework to check invoices at line item level against agreed contract terms to identify overcharges or over payments prior or post payment. +MORE

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Cloud Union

Cloud Union Rewards

The Rewards Platform that has millions of shoppers engaged in the "spend", "earn", "redeem" and "re-spend" transactional cycle Add value, not lower price, to transaction: 100% digital with proven technology.  No cards. No keytags Integrate online and offline sales Drive actionable insights Strengthen the relationships with customers  The only loyalty program that pays YOU Intelligence-Based Marketing Cloud Union analytics provide data-driven insights that guide business decisions and optimize marketing campaigns.  Supercharge your customer acquisition, retention, upsell and cross-sell strategies.  Gain a deep understanding of your customers and build a stronger relationships with analytics that are automated, smart and predictive. +MORE

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Planet Fundraiser

Planet Fundraiser

Planet Fundraiser is a philanthropy management platform that streamlines community giving for businesses of all sizes. With the Planet Fundraiser app, our merchant partners give back a percentage of their customers’ purchases to local schools or nonprofits of the customer’s choice - deepening the relationship with their community and their customers. Joining the Planet Fundraiser network opens up merchant partners to an expanded customer base of our charitably minded customers, creating the opportunity to increase revenue while supporting your community. How It Works Customers shop at participating businesses Snap a picture of their receipt A % of their purchase is given to a cause of their choice!  +MORE

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PivotalView

Pivotal Tools

The Information Every Grocer Needs…on Your Smartphone PivotalView from Pivotal Tools is a mobile business intelligence tool designed specifically for grocers.  PivotalView provides store and department managers Actionable Insights and performance information right on their smartphones empowering them to deliver better results! PivotalView Empowers your Merchants to Deliver Greater Sales! Unlike traditional grocer tools, like paper movement or sales reports, PivotalView delivers Actionable Insights that are: Easy to get, Easy to understand, and Easy to evaluate Merchants using PivotalView deliver higher sales growth, less shrink and have better job satisfaction.   Designed first as a mobile tool, PivotalView delivers Actionable Insights wherever members of your team find themselves.  It’s always in their pocket! Results are available first thing in the morning, generally by 5:00 a.m..  With the color-coded scorecard feature, each merchant knows where they exceeded target and where the opportunities are.   Now with PivotalView your team knows their results before they get on the sales floor.  Unlike traditional grocer tools, they don't run reports, they "drill down" to understand why...right on their smartphone.  With a click they can view their department results, another click categories and another individual items. Merchants using PivotalView know if the Ad is working or that endcap is delivering expected lift without ever going into the office and printing out a report.  They get to the sales floor or a vendor meeting with the information they need to build on success and address opportunities.  That's an Empowered Merchant! Why consider PivotalView to Empower your Merchants?   Empowered Merchants use PivotalView every day to deliver faster sales growth, higher customer counts, and bigger baskets.  Here’s what Empowered Merchants are saying about PivotalView: “I’m using this to track two different packaging strategies on single serve cake offerings in the two stores I’m responsible for. “  -Tammy - Bakery Manager “If sales are in the red, it motivates me to do more selling and merchandising.”  - Joel - Department Manager “I love that in an Independent store, I can pull up sales data on a vendor and see the same sales data at one of my other stores to see if it is feasible for me to carry the product.  Love this app!! - Michelle – Store Manager “I'm competitive and this tool makes me even more competitive  - Carole – Deli Manager With PivotalView it's Easy! PivotalView is designed by Grocers for Grocers.  That means, it's easy to use.   Implemented by experts, PivotalView is easy to deploy, as a simple Software as a Service (SaaS) offering, with no investment up front.  It's easy to afford. +MORE

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IBM Watson

IBM

Welcome to the era of cognitive business From Watson apps to full-scale solutions, IBM's cognitive technologies understand, reason and learn. Watson products and APIs can understand all forms of data to reveal business-critical insights, and bring the power of cognitive computing to your organization.  Watson APIs  Use Watson language, conversation, speech, vision and data insight APIs to add cognitive functionality to your application or service.  Watson Discovery Rapidly build a cognitive search and content analytics engine. Watson Discovery helps developers quickly ingest data to find hidden patterns and answers, enabling better decisions across teams.  Watson Conversation Quickly build, test and deploy bots or virtual agents across mobile devices, messaging platforms, or even on a physical robot to create natural conversations between your apps and users.  Watson Virtual Agent Quickly configure virtual agents with company information, using pre-built content and engage customers in a conversational, personalized manner, on any channel.  Watson Knowledge Studio Teach Watson to discover meaningful insights in unstructured text without writing any code. +MORE

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