Convenience & Gas

Slyce

Slyce

SHOP THE WORLD YOU SEE Discover products in a snap. Use Slyce visual search to find products inspired by the objects you see out in the real world, in print catalogs or in photos.  Snap to Buy Identify virtually any product in a user generated photograph. Slyce converts a photograph into hyper-specific product descriptions, which are utilized to search a retailer’s product API or product database.  Snap from Catalog Deliver an exact match to any known reference image, catalog image, or barcode. Simply hover over the item and instantly identify the product with a sub-second response time.  Snap to List When you're creating a shopping list or wish list or registry, you don't just want to scan and find one item—you may want dozens of them. Snap to List describes a use case where consumers can leverage visual search to find and shop multiple products at one, and dynamically build their shopping list.  Snap to Coupon Never forget a coupon at home again. Pioneered by Slyce's own SnipSnap app, this use case describes the simple act of scanning a printed coupon in order to transform it to a mobile coupon, saved on your smartphone. Slyce's Coupon Author SDK works hand-in-hand with our Visual Search SDK to power the entire coupon experience, from coupon snap to in-store redemption. The Visual Search SDK The Slyce Visual Search SDK is a plug & play mobile solution that wraps many advanced image recognition processes into one simple universal scanner. Offer your customers a new innovative search experience that allows snapping or scanning any object around them to receive immediate exact match or similar results online. In working with dozens of retailers at Slyce, we’ve found that product search is just one of many visual-search functions that add value to retailer apps. Catalog scanning and barcode scanning are often every bit as useful. Our Software Development Kit combines these and other scanning modes into one unified camera class. Your users can access all the functionality simply by tapping on the camera icon in your app. Our SDK seamlessly handles barcodes, QR codes, coupons, and any real world image. Your users can access all the functionality simply by tapping on the camera icon in your app. +MORE

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MJD - Digital Innovation Agency

MJD Interactive

Our clients hire us to research, design and build the world’s leading digital products, platforms and experiences. Our passion for design and technology is uniquely complemented with our desire to leave our chosen corner of the world a more optimistic, inspiring, joyful place.  DIGITAL PRODUCTS Digital Products are enhancing our physical world in ways we never imagined. This is making life better, easier, more educational, and more entertaining, all while bringing people closer together. We help our clients create these meaningful connections with products like mobile apps, web apps, virtual & augmented reality, and other emerging technologies. Our process for doing that is the magic.  DIGITAL PLATFORMS Digital platforms are the complex backbone of the digital economy. MJD helps companies research, plan, design and engineer enterprise digital platforms that manage content across all channels; connecting people and allowing organizations to run more efficiently. We specialize in making IT departments happy by making existing software systems play nicely together.  DIGITAL EXPERIENCES MJD helps our clients create digital experience wizardry. People come to us looking to “wow” an audience; educate or entertain small and large groups of people; craft personalized, one-to-one brand experiences; tell stories and inspire movements. We research, design and build experiences that deliver, for any screen, in any space. We can help you create experiences and interfaces that enhance customer encounters with your products, services or brand – all chances to increase loyalty, sales and affinity. +MORE

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Kimetric

Kimetric

It all starts with the data collection, which is the essential base for our solution. 1.   Consumer profile:       Determine the profile of the consumer interacting. Kimetric uses facial features and skeletal data to identify different profiles and states of mind •   Age, gender and size: Kimetric differentiates between 5 age categories for each gender •   Moods: Kimetric tracks up to 4 different moods: happy, angry, sad, and surprised.  •   Head and Eye tracking: Kimetric can detect where the customer is looking at with extreme precision as it not only recognizes head position but also actual eye direction. 2.   Clothing recognition:       Identify what the profiles are wearing, this could be used for promotional purposes as well as differentiating customers from store employees  3.  Product detection:        Detect with which products consumers are interacting. Kimetric Product detector enables the solution to detect a specific product, including brand logos, products or SKUs, by using machine    learning technology.  4.   Conversion funnel:        Analyze where the consumers are moving through. It can measure every single step of the conversion funnel, from the total traffic in form of the display to the number of customers that pick up and leave with a product all in real time.  Kimetric displays all the information collected in an easy to use analytics dashboard. Here all information is consolidated as aggregates in an easy to navigate way. What is most important, the information is updated in real time making it very easy to determine and detect possible insight.  Kimetric rules generator uses all the information collected in the analytics dashboard, enabling you to:  •   Detect and act upon relevant and impactful data insights: Focus on a more precise form of advertising and relevant messaging targeting according to each consumer type and therefore increase conversion rates •   A/B testing: Test possible situations to ensure to test the effectiveness of each action  Using Kimetric rules generator bringing your insights down to earth is very easy. This will let you act upon consumers in real time delivering interactive experiences design to increase conversion •   Adjust the content display in LCD depending the profile in front of it  •   Detect the product the consumer is interacting with and offer targeted discounts  •   Let the consumer interact with different digital displays  •   Adjust lighting or sounds according to the consumer that enters the store +MORE

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Dynamic Displays

Glass-Media

In a technology-saturated world, marketers are struggling to win the attention of well-connected consumers. Research shows that compared to static, dynamic messaging is more effective at influencing decision-making and increasing engagement.  DIGITAL STOREFRONTS Our striking storefront displays stop people in their tracks – this is your brand’s opportunity to tell a story, make a connection, and convert a passerby into a customer.  IN-STORE DISPLAYS In-Store displays break through the marketing noise and effectively influence customers directly at the point-of-decision.  DYNAMIC MENU BOARDS Our variety of digital menu board solutions support the QSR, fast casual, casual dining, confectionary and convenience market segments.  INDUSTRY VERTICALS No single solution solves all problems – each industry and brand experience unique challenges. This is why we’ve developed our solutions with adaptability in mind, delivering end-to-end solutions for complex problems across a wide range of verticals. +MORE

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EverThread

EverThread

PRODUCT VISUALIZATION REIMAGINED Visualization technology that generates unlimited views of your products and engages online shoppers  TRUE TO LIFE IMAGES FOR ANY PRODUCT Improve online engagement and buyer confidence while reducing returns.  Improve Online Engagement 78% of online shoppers want products to be brought to life with images.  Offer limitless ways for your customers to explore, customize and interact with your products.  Increase Conversions Multiple product views increase sales by 58%. Deliver confidence to your consumers by providing unlimited, realistic and accurate views of all your products. Reduce Returns 22% of returns occur when a product looked different online from what arrived. Assure your customers that what they buy online is what will arrive to their home. CLOUD-BASED ASSET MANAGEMENT PLATFORM The only platform that streamlines the creation of endless product SKUs  Create lifestyle and product images in minutes, not days. Eliminate costly photoshoots and photoshop production. Identify consumer trends in real-time. Dynamic reporting informs data driven marketing and inventory strategy. Manage products, partners and orders from one platform. Connect your team and supply chain with a powerful and intuitive backend solution  A SMARTER SUPPLY CHAIN The only turnkey solution that unlocks on-demand production at scale.  Reduce inventory risk Quickly market and sell new products without creating physical inventory.  Say goodbye to manual backend work Instantly source and send your suppliers production ready files of custom purchases.  Use your Suppliers or ours Connect with multiple suppliers to unlock an on-demand supply chain and drop ship direct to consumers.   +MORE

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Bond

Bond

Sending all of your customers personalized, handwritten notes is as easy as sending an email with our turnkey process and premier account management team.  Why Bond Business Solutions?  The Power of a Handwritten Note  ​​We are passionate about preserving the tradition of correspondence. With open rates that near 100%, handwritten notes outperform even the most effective digital campaigns.  Business Made Personal  ​Our proprietary robotic technology enables you to deliver a personal touch at scale. Every personalized, handwritten note is as unique as it is thoughtful. Convert and Retain  ​Bond helps the most successful companies across every industry–from retail to tech–acquire, retain and engage customers in meaningful ways.  May Be Used For: Ecommerce: Bond adds a personal touch to your company’s marketing stack. Businesses use Bond to acquire, retain and engage customers and see around 800% ROI. Sales: Sales teams across all industries use Bond to ensure timely and thoughtful prospect follow-ups, building meaningful relationships and shortening sales cycles. Professional Services: Service industry leaders–from real estate to healthcare–rely on Bond to establish connections, increase engagement, and retain customers. Education and Non-profit: Bond empowers community relations leaders to conduct personalized audience outreach. Their campaigns result in higher levels of engagement, affinity and donations +MORE

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Postmates

Postmates, Inc.

Get lunch, groceries, office supplies or any other local goods delivered to your door in minutes, 24/7. Our friendly Postmates traveling in cars and on bikes will pick up and deliver items from your favorite restaurants & stores in under an hour. +MORE

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Nexosis

Nexosis

Machine learning for developers, by developers.  As intuitive as it is powerful, the Nexosis API creates scalable, machine learning models that grow with your data. Whether you have a little bit of data or a lot, our API will automatically select the algorithm best suited for you and whatever problem you are trying to solve.  Classification Organize your data into labeled, logical, and consumable buckets.  Regression Uncover the relationships between variables in data to estimate unknown, missing, or unmeasured data points.  Forecasting Take your historical time series data and predict what's next. It's really that simple.  Impact Analysis Analyze your historical time series data to determine the impact of internal and external factors. It's not magic, it's math.  Anomaly Detection (Coming Soon!) Discover anomalies in your data to determine what's going on and decide what to do about it. +MORE

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DelivAir - Drone Delivery Systems

Cambridge Consultants

Cambridge Consultants is shaping the future of deliveries with precision location and identification technology Reimagining the future of on-demand deliveries, product design and development firm Cambridge Consultants has developed DelivAir, a drone delivery concept that can deliver a package straight to the hands of its recipient, no matter their location.  Drone delivery systems have been publicised for some time now, but most are restricted by the need to deliver to a specific address. But drones aren’t limited by terrain or traffic, so why should they be limited to delivering to a zip or postal code? Cambridge Consultants' vision was to make deliveries safely and directly into the recipient's hand. The company has achieved this through a drone delivery system that implements a patent pending two stage routing process. The delivery starts by using GPS to navigate to a user's smart phone location, periodically requesting secure location updates during the flight until it arrives within visual range. Then the drone switches to precision optical tracking and a 3D imaging and ranging system to both locate and authenticate the recipient. When the drone reaches the recipient, they simply point their mobile phone flash LED to the sky which blinks a coded pattern, allowing the drone to verify that it is delivering to the correct person. The drone moves directly above this flashing LED, remaining at a safe height above ground. The package is then lowered down into the recipient’s hands, using a stabilising winch to keep the package steady, where it is then simply unhitched by the recipient and the drone returns to its base. +MORE

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Experience - Consumer Loyalty system through Biometrics and a Neural Network

Zegura

In an increasingly transparent operating environment, independent retailers must find innovative ways to advance the consumer experience as a means of competitive differentiation. The customer experience is the next competitive battleground. It's where business is going to be won or lost. It comes down to two things: being found and being remembered. When a business stands out in their market, their consumers can easily find them and, because they have differentiated their business, the consumer will remember them and return. We developed the only Biometric Consumer Loyalty solution in the world that incorporates 3-dimensional face detection to analyze and detect through a novel neural network. You will be amazed at the speed, accuracy, and scale at which it can perform. Thereby enabling real-time awards or recognition to loyal customers as they are seen by the system. Imagine being able to automate the experience of your customers by creating a series of events as they walk through the door. Take for example it is one of the customers birthdays that day. Logic says we would have already emailed them an incentive to come by. But what if when they were recognized at the door it would automate the digital signage to then communicate in bold bright letters HAPPY BIRTHDAY! Or maybe, in addition, to page a certain greeter to the door to verbally communicate HAPPY BIRTHDAY!     +MORE

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Urban Grocery Delivery System

Urban Grocery LLC

The Urban Grocery Delivery System (UGDS) provides a cost effective way to provide delivery and pickup for your grocery store.  Our system provides a complete system including shopping cart, order fulfillment, invoicing, home page design and app for a low monthly fee.  The UGDS is provided on a SAAS (software as a service) platform; you can access the UGDS anywhere, anytime on any internet connected device.  You can create markups, if desired, and receipts directly from the system; no need to ring the items through the register.  The UGDS supports online as well as manual entry for telephone orders. +MORE

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Standard Cognition

Standard Cognition

Improving the retail checkout experience, by removing it entirely. +MORE

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Cognism Prospector

Cognism

Event Based Sales - book meetings with the right prospects at the right time  FULLY AUTOMATED OUTBOUND SALES Lead generation and sales outreach platform +MORE

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Cognism Apis

Cognism

  Run the highest quality data thru your company’s sales and marketing platforms in a customized way.   MAXIMIZE THE POTENTIAL OF YOUR DATA DRIVEN SYSTEMS Your sales and marketing platforms are fueled by data.  By supercharging this data with our APIs, your systems will benefit with the competitive advantage of exclusive market intelligence.  Optimize the quality and quantity of data flowing into your company’s automated sales and marketing systems  Customize pipelines and channels with our market intelligence  Leverage top-notch data into automated systems not yet integrated with Cognism +MORE

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Cognism Enrich

Cognism

ENHANCE YOUR DATA.  KNOW MORE ABOUT YOUR PROSPECTS.  GET THE COMPETITIVE ADVANTAGE.  Most sales and marketing operate with inadequate data.  Don’t be one of them.  Cognism Enrich transforms basic lead information, instantly delivering the most accurate and detailed insight into your prospects’ world.  Features 10M company profiles and 170M decision makers Frictionless integrations with HubSpot, Microsoft Dynamics Automatic Lead enrichment from any lead source Last Updated Date tag to show the relevance of data Customer Success Team Data protection policy – your data is always and only your data +MORE

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Cognism Refresh

Cognism

CLEAN YOUR CRM DATA, FIND FRESH OPPORTUNITIES AND LOWER YOUR CUSTOMER ACQUISITION COSTS  DATA ENRICHMENT AS A SERVICE What’s Data Enrichment as a Service?  FRESH CRM DATA Given the cost of acquiring customers limited or stale data wastes your precious data resource and sales reps time.  FIND FRESH OPPORTUNITIES Your easiest sales are previous and existing customers, Cognism Refresh helps you keep track of those customers and lowers your customer acquisition cost. PRIVACY COMPLIANT Our service has been reviewed by legal specialists to ensure it is compliant with global data protection laws.  The Cognism Refresh workflow How Cognism Refresh will accelerate your sales pipeline  Use our Integrations Page to connect your CRM or use our API, FTP service or just upload a CSV. upload.  Process your contacts, you only get charged when we match a record!  See how many contact records have been matched and refreshed  Analytics on your customers and your best upsell opportunities Push approved results back to your CRM in one simple step +MORE

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Scout

Scout Technologies

Your personal recruiting expert.  - Save time & money sourcing qualified candidates.  Tell us who you need. Simply send a job description for each of the positions you need to fill and we'll get started.  We find great people. Our sourcing technology and team of professional recruiters identifies highly relevant talent matching your needs.  Easily contact candidates. Quickly message candidates with a single click using our pre-made, personalized email templates.  Save countless hours by letting Scout find the best talent. Save thousands of dollars by contacting candidates directly without using a recruiter as an intermediary. +MORE

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Enterprise Solutions

hiQ Labs

Enterprise Solutions   Every day, thousands of hours and millions of dollars are spent on deciding who to hire, develop and retain. hiQ Labs helps CHROs and business leaders engage with the employees they have invested so much into attracting and developing. We provide a crystal ball that helps you determine skills gaps or turnover risks months ahead of time, and a platform that shows you how and where to focus your efforts. + Manage attrition with Keeper  Keeper is the first HCM tool to offer predictive attrition insights about an organization's employees based on publicly available data. The solution turns those attrition insights into consumable, easy-to-deploy action plans so HR and business leaders can retain their key talent. By identifying risk early, addressing potential issues proactively, and deploying remedial actions quickly, Keeper drives immediate business impact across organizations - and provides a built-in feedback loop so you can communicate your retention win to management + Recruit vs. develop with Skill Mapper  Skill Mapper was built for Talent Acquisition and Management teams facing the challenge of building workforce and succession plans without sufficient data on their employees' skill sets in their current HCM systems. Because Skill Mapper is based on publicly available data, you can explore the full scope of your workforce's skills, including skills from previous and current roles. Our customers use Skill Mapper for workforce and succession planning, driving employee engagement by promoting internal mobility, and reducing the costs associated with external talent acquisition. +MORE

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Inbound Recruiting and Outbound Recruiting Solutions

Entelo

Inbound Recruiting: Entelo Stack Studies show the best candidates are off the market within just 10 days. Entelo Stack is designed to help you focus your efforts and respond to top talent quickly. Entelo Stack is a data and analytics platform that integrates with your ATS and dramatically increases your ability to take advantage of the data that you already own. It provides a deep view into your existing talent pool, lets you quickly surface the best talent from both existing and incoming applicants, gives you metrics on your talent pipeline, and much more.  Entelo Outbound Recruiting Passive candidates make up 75% of the talent market, and Entelo lets you engage with them using the latest technologies available to recruiters today.  As the world’s most intelligent recruiting platform, Entelo brings you unprecedented access to the data, intelligence, and productivity to help you source faster and better.  +MORE

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RapidResponse®

KInaxis®

Kinaxis® RapidResponse® offers the analytical depth and speed that can take supply chain planning and supply chain response cycles from days and weeks to mere hours and minutes, while simultaneously improving business outcomes.   RapidResponse adds a highly-configurable planning and supply chain analytics layer to your operations without having to re-architect your systems environment. RAPIDRESPONSE IS FOUNDED ON A SINGLE PRODUCT WITH A SINGLE CODE STREAM. THIS PROVIDES A DISTINCT ADVANTAGE OVER THE ALTERNATIVES OF: An assortment of ERP bolt-on modules or standalone supply chain software applications that solve point agendas and that are loosely tied together A proliferating collection of Excel spreadsheets that offer flexibility, but suffer from serious reliability, scalability, and collaboration limitations  With RapidResponse, you don't have to choose between reliability and flexibility. RapidResponse provides a planning system of record that’s sound, scalable and configurable. The data has integrity and ties back to the foundational transactional systems, but the functionality can be quickly adjusted to support new supply chain processes and priorities. An agile supply chain that can respond to unexpected change and volatile customer demands necessitates a supporting supply chain software solution that’s equally as agile.  +MORE

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Logility Voyager Solutions™

Logility

Logility Voyager Solutions™ empower you to increase product availability… boost margins and profitability… execute successful promotional events… optimize product delivery… and not only survive, but thrive, in the changing retail economy. By accurately predicting future market needs, you can improve in-stock positions while optimizing inventory investments. As new market intelligence is available, you can make replanning quick and effective.​  Logility Voyager Solutions™ is a suite of collaborative supply chain optimization and advanced retail planning solutions that helps small, medium, large and Fortune 500 companies realize substantial bottom-line results in record time. Logility gives you proven capabilities to streamline your global supply chain operations. From planning and forecasting to sourcing and manufacturing to transportation management—you'll have the tools, flexibility and supply chain visibility you need to achieve a competitive advantage. Our supply chain and retail planning solutions provide the integration and automation needed to proactively plan, source, schedule, produce, store, transport and trace supply chain activities. In industries ranging from consumer goods to life sciences, aftermarket parts to apparel, and many more, Logility truly represents planning, optimized. Logility Voyager Solutions help you seize ways to leave your competitors behind. First by integrating data . . .then by integrating business processes . . .and finally by uniting supply chain partners in a single, seamless global supply chain. Logility's supply chain and retail planning solutions give you this kind of power.  Supply Chain Advanced Analytics  Logility Voyager Solutions provides a unified gateway into performance management for any trading partner.  Demand Optimization Provides added supply chain visibility to dramatically increase demand forecast accuracy, streamline introductions, assess promotions and create plans attuned to the market.​ Integration and Master Data Management Logility minimizes the need for custom development when integrating our planning and optimization solutions with your ERP system. ​ Retail Optimization  By optimizing and automating merchandise planning and allocation, Logility retail management solutions put products in front of people more effectively. ​ Integrated Business Planning Logility Voyager Integrated Business Planning streamlines and synchronizes strategic and operational planning.  Inventory Optimization Enables you to set optimal inventory targets at each node of a multi-echelon manufacturing and distribution network to match strategic inventory goals and service levels.  Supply Optimization Logility Voyager Solutions help you achieve the optimal supply plan by leveraging a scenario-based technology platform. ​ Transportation Optimization Using Logility's supply chain management solutions, you can systematically balance logistics strategies with customer service policies.​ +MORE

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Zendesk

Zendesk

The Zendesk family of products work together to help you improve customer relationships . Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. Support - Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets Guide - Guide is a smart knowledge base for better self-service and empowered agents. Chat - Live chat provides a fast and responsive way to connect with customers in real time Talk - Connect with customers on a call center solution built right into the Zendesk ticketing system Message - Zendesk Message is a new customer messaging software that helps companies engage customers on their favorite messaging apps, like Facebook and Twitter.   Explore - Zendesk Explore provides analytics to measure and understand the entire customer experience.  Make Teamwork More Efficient - Measure your team’s performance, as well as their workload capacity.   See What They're Really Up To - Learn how your customers use your website, products, or support channels.   Find Out Who's Happy Or Not - Learn which customers are satisfied and which customers need extra TLC. +MORE

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Wise Support

Wise.io + GE Digital

Wise Support uses the world's most powerful machine learning technology to help you deflect more tickets, lower response times and allow your agents to focus on solving customers' issues.​  Wise Support’s machine learning technology analyzes your closed tickets and identifies the patterns in how those tickets were classified, routed and resolved.​  As new support tickets arrive, Wise Support immediately examines their content and predicts ticket attributes or recommends an appropriate response template.​  Based on the Wise Support predictions, you can trigger routing rules or response macros to automate your support processes.​  As tickets are closed, Wise Support learns and adapts its predictions so it is always up-to-date with your current customer support needs and processes.​ +MORE

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Luminoso Analytics & Luminoso Compass

Luminoso

LUMINOSO ANALYTICS You can't act on insights if you can't find them in your data. Use Luminoso Analytics to quickly surface key topics, track trends over time, and identify the conversations that matter both to you and to your customers.  LUMINOSO COMPASS Data is streaming onto companies' servers at ever faster rates. Make sense of all that information by using Luminoso Compass to automatically categorize and track key topics in your streaming data. +MORE

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IPcenter

IPSoft Inc.

IPsoft offers a wide variety of IT outsourcing services, from management at the component device and network level to the analysis, design and management of complex processes. IPsoft’s service delivery model is fully aligned with ITILv3, the set of concepts, policies and procedures for IT management.   IPcenter - Autonomic IT Management Platform  We put the benefits of automation at the heart of your IT service delivery so that you can make time to innovate. ​ +MORE

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Amelia

IPSoft Inc.

IPsoft offers a wide variety of IT outsourcing services, from management at the component device and network level to the analysis, design and management of complex processes. IPsoft’s service delivery model is fully aligned with ITILv3, the set of concepts, policies and procedures for IT management.   Amelia - The Most Human AI Amelia is the most comprehensive AI platform on the market. She can increase the effectiveness of your operations by getting work completed more efficiently than ever before. Amelia as your first Digital Employee. When you employ Amelia, you do not employ “a single agent” at a time, you get to switch on an entire digital workforce. She connects an organization's data, systems and customer engagement channels to deliver high performance throughout the value chain. +MORE

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Apollo

IPSoft Inc.

Automatic and Cognitive IT Management for the Digital Business  Apollo re-defines established product categories by integrating in one platform autonomic and cognitive-enabled automation together with analtyics.  Apollo the first unmanned IT for business framework A quantum shift in IT management is arriving soon. Apollo will re-define IT service management and usher in a new era of intelligent automation that proactively drives business and IT operations. +MORE

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Interactions

Interactions LLC

INTELLIGENT VIRTUAL ASSISTANTS FOR CUSTOMER CARE Interactions is changing the way businesses and consumers communicate by transforming frustrating experiences into productive conversations. As a leading provider of speech and natural language technology, we empower businesses to deliver conversational customer interactions. Based on our CuroTM platform, Interactions flexible solutions are designed to meet the growing demand for unified, multichannel customer care. They include award-winning hosted Virtual Assistant solutions, powered by our patented Adaptive UnderstandingTM technology, and speech and natural language development software tailored for the enterprise. The result for our Fortune 500 clients is a dramatic reduction in cost, unparalleled customer experience and increased brand loyalty.   CUSTOMIZED SOLUTIONS FOR RETAIL   Store Locator: The less time customers spend online, the sooner they’re in line with purchases in hand. Get shoppers to your nearest location right away with our conversational Virtual Assistant solutions. Shopping and Promotions: Whether your customers are in store, online or on their mobile device, Interactions self-service solutions can help guide them, answer questions and complete transactions. Sales go up while transaction times go down. Reward Programs: Top customers deserve the best self-service. With our patented technology, customers don’t need to repeat themselves and you don’t need to stick to a script. ProActive Communications: The right message at the right time builds customer loyalty. And with our Virtual Assistant solutions, these “push” messages are interactive so they also “pull” customers in – enabling them to take the next step. Order Management and Returns: With unprecedented comprehension, Interactions Virtual Assistant solutions get even the most complicated order number right – the first time. Account and Profile: Interactions securely collects account information with over 95% accuracy. Your customers don’t have to repeat themselves or fall out to a live agent just to update a few details. Technical Support: Technical issues are a big cause of frustration for consumers. With effective and conversational self-service applications from Interactions, your shoppers get the help they need without a frustrating experience leaving your live agents to focus on increasing conversions. +MORE

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Inbenta

Inbenta Technologies Inc.

Enterprise Search - Powerful search technology that reads between the lines to understand beyond what your customer typers to what they actually mean, all while intelligently delivering the right results, the first time. Extensive multilingual knowledge  Natural language processing  Works with existing knowledge bases Integrates seamlessly with web & mobile E-Commerce Search - Say hello to e-commerce search tht accurately points people to your products.   Semantic search engine  Long tail SEO  Google integration  Cross selling Chatbot - Through the magic of our NLP plus Machine Learning, our chatbots evolve with every human interaction by understanding the contex behind each word used across 25+ languages. 10 years of Inbenta R&D  Natural language processing  The meaning-text theory - Breaks down language into lexical functions to interpret the meaning of any user question & how it’s phrased.  Gap analysis Facebook Chatbot Hybrid Chat Social Media Ticketing Virtual Assistants +MORE

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Conversational AI / Live Chat

Eloquent Labs

Handle your common support requests with AI.  Free your reps to build long-term human connections. How it Works:  Customers begin conversations with Eloquent's chat widget  Eloquent’s cloud-based AI engine handles all common conversations  The uncommon issues are forwarded to your reps to handle   +MORE

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