MartJack eCommerce Platform
ONE-STOP SOLUTION TO SET UP AND SCALE YOUR OMNI CHANNEL BUSINESS
Why should you lead with omni-channel retail?
Today’s consumers demand a seamless shopping experience across physical stores, mobile, web and social channels. While mobile is primarily used for research, web and offline stores are the key purchase touch points. With the ever-increasing real estate and marketing costs, added to staff attrition and lack of skilled manpower, retailers are now exploring new ways to expand their business.
Capillary’s scalable ecommerce platform is built for large retailers and brands
Omni-channel retail enables brands to reach customers without any physical boundaries and engage with them across many touch points. Additionally, omni channel retail reduces customer acquisition costs and provides ways to measure ROI.
- Quick time to market– ranging from implementation that takes less than 60 days
- Single view of inventory, customers, products and promotions across offline stores and online channels
- Highly scalable, secure and reliable platform to suit enterprise-class requirements
- Obtain over 1500+ features including complete end-to-end implementation and support in omni-channel commerce solutions – Catalog Management, Order Management, Marketing Management, Design Management and more
- Integrate with an Ecosystem of 100+ third-party systems – payment gateways, logistics providers, web analytics tools and more
Content and Catalog Management
- Capability to build and manage a centralized digital catalog that includes pricing, inventory, variants, content, images and rich media at the store level through ready-to use bulk management tools
- Easily manage marketing, product content and promotional banners with just few clicks
- Conveniently create landing pages and product groups
- Acquire new customers through a comprehensive rule-based promotions engine
- Create search-engine friendly eCommerce sites through our SEO
- Assess cross-selling and upselling opportunities to engage customers
- Offer product bundles based on customer purchase affinity to increase average basket size
- Implement location/store based products, inventory, pricing and promotions
- Facilitate a click-collect-deliver system that enables customers to select the preferred store and have the order either door delivered or scheduled for store pickup
Omni-Channel Order Management
- Manage orders across the consumer journey – from placing the order to last mile delivery using our comprehensive Order Management module
- Intelligently allocate order to warehouse/stores– based on distance, inventory availability and more
About the Company
Capillary provides the leading OmniChannel Engagement, Experience and Commerce Management software and solutions designed to help consumer brands boost sales, loyalty, and overall marketing and sales performance. Our cloud platform engages 200 million consumers worldwide and enables 20,000 retail locations and 250 enterprise online brands with powerful advantages in Customer Loyalty, Analytics, Marketing Management, eCommerce and O2O Commerce. Unilever, Walmart, Calvin Klein, Gap, Tommy Hilfiger, US Polo Assn, Starbucks, Pizza Hut, KFC, Hagen Dazs, Puma, Landmark, Madura, Aravind and many others work with Capillary across 30 countries to drive retail excellence. With Capillary, you can go online quickly, identify and action on shopper insights, engage millions of target consumers personally, build delightful shopping experiences, gain a mobile-first edge, prevent loss-of-sale in stores and become a future ready customer company. Capillary’s 700+ staff across 10 worldwide offices enables clients with the best of offline and online retailing, deep industry expertise and easy access to global technology innovation. The company is backed by Warburg Pincus, Sequoia Capital, Qualcomm Ventures, Norwest Venture partners and American Express Ventures.
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